Inside-out: the forgotten side of ICT-enabled open innovation

2019 ◽  
Vol 24 (1) ◽  
pp. 24-38 ◽  
Author(s):  
Davide Aloini ◽  
Valentina Lazzarotti ◽  
Luisa Pellegrini ◽  
Pierluigi Zerbino
Keyword(s):  
Conceptual Framework ◽  
Information And Communication Technologies ◽  
Open Innovation ◽  
Deep Understanding ◽  
Content Type ◽  
Digital Platforms ◽  
Information And Communication ◽  
Ict Tools ◽  
Definition Of

Purpose The role of information and communication technologies (ICTs) and digital platforms in enabling connectivity and collaboration among actors is neglected when dealing with outbound open innovation (OI). Moreover, the outbound OI process is not currently defined in a univocal way. Thus, this paper aims to outline the outbound OI phases and to explore role and capabilities of ICTs in supporting it. Design/methodology/approach Through a literature review approach, the authors specified the outbound OI process. Hence, the authors leveraged the similarities between the knowledge management process phases and the outbound OI phases for developing a conceptual framework that could match the outbound OI phases with acknowledged categories of ICT tools. Findings Through a process-view, the authors outlined outbound OI as a three-phase process. The authors developed a matrix-shaped framework in which the columns represent the three outbound OI process phases, while the rows are three ICT categories that could be suitable for supporting the outbound OI process. Practical implications The framework is designed to guide a deep understanding of how ICTs could support specific phases of the outbound OI process. In so doing, it could be useful for software developers interested in the preliminary design of an ICT platform for outbound OI. Originality/value The conceptual framework proposal as follows: specifies a detailed, process-oriented definition of the outbound OI; allows to identify the main ICT categories supporting the phases of the outbound OI process; and provides guidance for further exploration about the role of ICT in outbound OI.

scholarly journals Implementing open innovation: conceptual design of an integrated ICT platform

2017 ◽  
Vol 21 (6) ◽  
pp. 1430-1458 ◽  
Author(s):  
Davide Aloini ◽  
Giulia Farina ◽  
Valentina Lazzarotti ◽  
Luisa Pellegrini
Keyword(s):  
Information And Communication Technologies ◽  
Conceptual Design ◽  
Open Innovation ◽  
Preliminary Design ◽  
Context Analysis ◽  
Content Type ◽  
Conceptual Design Phase ◽  
Technological Developments ◽  
Information And Communication ◽  
Definition Of

Purpose The aim of this paper is to develop the conceptual design of an information and communication technologies (ICT) platform supporting the inbound open innovation (OI) process within the technological developments business unit of Leonardo Defence Systems. Design/methodology/approach After a preliminary phase concerning the context analysis, methodology includes three main steps: conceptualization of functions; preliminary design; and conceptual design of the system/SW architecture. In each of these phases, the authors tried to merge evidence from the scientific literature with empirical insight emerging from the field. Findings Results report the conceptual design proposal for an integrated ICT platform supporting the OI. It includes the conceptualization of main functions, the preliminary design deriving from use cases and the proposal for the overall system architecture and data model. Research limitations/implications The research focuses only on the conceptual design phase; at this stage, the platform has not been still implemented or tested. Also, generalizability concerns may arise from the single-application context. Practical implications The outcoming conceptual design can be useful for firms that open their boundaries to external partners, as well as for software developers which could draw on it. Firms approaching similar OI challenges can re-contextualize the platform to their own setting. Originality/value Originality of this research relies on the attempt to show how ICT can support firms in their OI processes and, secondly, to support firms aiming to create a positive environment that encourages people at leveraging existing external technological opportunities and sources of knowledge. In so doing, a systematic design approach to the definition of the conceptual proposal is also pursued.

scholarly journals CULTURE OF PERSONAL LANGUAGE AS A HISTORICAL AND SOCIAL EVENT

2018 ◽  
Author(s):  
Tetiana Stambulska
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Theory And Practice ◽  
The Public ◽  
Communication Problems ◽  
Long Time ◽  
Information And Communication ◽  
Definition Of ◽  
Communication Culture

The article analyzed the peculiarities of the interpretation of the «communication culture» in the context of scientific researches of the past and contemporary domestic researchers. An analysis was carried out to define the concept of «communication culture of a person», the approaches to the definition of this concept are singled out. The positions of scientists concerning the role of eloquence in the formation of the linguistic personality are analyzed, the language is analyzed as a «social and psychological phenomenon», historical conditions of the formation of the concept of «communication culture» are characterized, in particular, attention is focused on the formation of the linguistic personality. It was found out that studies of the ancient traditions of the formation of the language of culture make it possible to better understand modern trends in the development of the person's communication culture. Modern studies have shown that in linguistics for a long time there was no unity in the interpretation of the concepts of «language» and «communication». Problems of the formation of the culture of broadcasting have become the object of research by eminent thinkers, beginning with the period of Antiquity. The question of the formation of a culture of speech has long traditions. Note that in European linguistics, the first decades of the twentieth century. Theoretical study and approval of the concept of «culture of language» in the scientific circulation is underway. It should be noted that in connection with the introduction of information and communication technologies in all spheres of society life has increased interest in the theory and practice of eloquence. This is explained by the fact that the active use of information and communication technologies involves the search for ways of speaking influence, both on the interpersonal and on the public level. According to authoritative experts in rhetoric, L. Matsko, O. Matsko, N. Mykhailychenko, V. Poltupets, etc., there are also communicative reasons that ensure the actual and further development of the theory and practice of oratory in the XX-beginning of the XXI century.

A Conceptual Framework for Effective Knowledge Management Using Information and Communication Technologies

2010 ◽  
Vol 1 (2) ◽  
pp. 49-61 ◽  
Author(s):  
Hepu Deng
Keyword(s):  
Knowledge Management ◽  
Conceptual Framework ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Transformation Model ◽  
Information And Communication ◽  
Knowledge Objects ◽  
Multi Method Approach ◽  
Role Of Information

This paper investigates the role of information and communication technologies in enabling and facilitating the conversion of knowledge objects in knowledge management and explores how these roles might be affected in an organization. Such an investigation is based on a critical analysis of the relationships between data, information and knowledge, leading to the development of a transformation model between data, information and knowledge. Using a multi-method approach, in this paper, the author presents a conceptual framework for effective knowledge management in an organization. The author discusses the implications of the proposed framework for designing and developing knowledge management systems in an organization.

scholarly journals Use of information and communication technology to support employee-driven innovation in organizations: a knowledge management perspective

2014 ◽  
Vol 18 (4) ◽  
pp. 633-650 ◽  
Author(s):  
Leif Jarle Gressgård ◽  
Oscar Amundsen ◽  
Tone Merethe Aasen ◽  
Kåre Hansen
Keyword(s):  
Knowledge Management ◽  
Information And Communication Technologies ◽  
Organizational Structures ◽  
Content Type ◽  
Knowledge Resources ◽  
Organizational Conditions ◽  
Management Perspective ◽  
Private And Public ◽  
Information And Communication

Purpose – The purpose of this paper is to investigate how organizations focusing on employee-driven innovation (EDI) use information and communication technologies (ICT)-based tools in their innovation work. EDI involves systematic exploitation of knowledge resources in organizations. Thus, the role of ICT for efficient knowledge management is important in this respect. Design/methodology/approach – In-depth interviews with employees, managers and union representatives from 20 organizations focusing on EDI were conducted. The sample included organizations from eight different industries, representing both private and public sectors. Findings – The results show that ICT-based tools can support the processes of acquisition, dissemination and exploitation of knowledge, which are important aspects of EDI. However, use of ICT-based tools has to be aligned with organizational structures and professional role conduct to be efficient. Practical implications – This study contributes to practice by highlighting several factors that organizations should emphasize to succeed with application of external and internal knowledge in their innovation work. Originality/value – This study applies a knowledge management perspective on the role of ICT-based tools to support EDI in organizations. The findings contribute to an improved understanding of organizational conditions for succeeding with use of ICT-based tools in innovation work, and emphasize that perspectives on knowledge management, technology management and human resource management have to be combined to understand how EDI can be promoted by using ICT in organizations.

Knowledge co-creation in Open Innovation Digital Platforms: processes, tools and services

2019 ◽  
Vol 34 (7) ◽  
pp. 1434-1447 ◽  
Author(s):  
Tindara Abbate ◽  
Anna Paola Codini ◽  
Barbara Aquilani
Keyword(s):  
Open Innovation ◽  
Single Case ◽  
Future Research ◽  
Case Study Method ◽  
Content Type ◽  
Digital Platforms ◽  
Innovation Intermediaries ◽  
Innovation Platform

Purpose The purpose of this paper is to understand how Open Innovation Digital Platforms (OIDPs) can facilitate and support knowledge co-creation in Open Innovation (OI) processes. Specifically, it intends to investigate the contribution of OIDPs-oriented to successfully implement all the phases of interactive coupled OI processes. Design/methodology/approach The paper carries out an exploratory qualitative analysis, adopting the single case study method. The case here investigated is Open Innovation Platform Regione Lombardia (OIPRL). Findings The case study sheds light on how OIPRL supports knowledge co-creation through its processes, tools and services as a co-creator intermediary. In its launch stage, the platform simply aimed at giving firms a tool to “find partners” and financial resources to achieve innovative projects. Now, however, the platform has developed into an engagement platform for knowledge co-creation. Research limitations/implications One limitation lies in the particular perspective used to perform the case study: the perspective of the digital platform itself. Future research should focus on the individuals engaged in the platform to better investigate the processes, tools and services used to implement the OI approach. Practical implications The paper suggests ways in which OIDPs could be used by firms for effective exploration, acquisition, integration and development of valuable knowledge. Originality/value The study conceptualizes the role of OIDPs in shaping knowledge co-creation, assuming that the platforms act as Open Innovation Intermediaries (OIIs). Specifically, OIDPs can be observed to function as “co-creator intermediaries” that define, develop and implement dedicated processes, specific tools and appropriate services for supporting knowledge co-creation activities.

Sales training and ICT: a literature review

2020 ◽  
Vol 52 (1) ◽  
pp. 65-80
Author(s):  
Hector Augusto Torres ◽  
Andres Chiappe ◽  
Yasbley Segovia
Keyword(s):  
Literature Review ◽  
Information And Communication Technologies ◽  
Design Methodology ◽  
Communication Technologies ◽  
Key Factors ◽  
Content Type ◽  
Sales Training ◽  
The Past ◽  
Information And Communication

Purpose The purpose of this paper is to identify in the specialized literature published in the past 20 years about sales training, some elements or key factors that could be applied to the use of information and communication technologies (ICT) as a support for the learning of the detection of business opportunities. Design/methodology/approach This is a study of a documentary nature in which a method of systematic literature review was applied to 132 studies published in journals indexed in Scopus and Scielo on sales training processes. The analysis of the data combined a process of categorization and frequencies statistical analysis. Findings The results highlight the role of ICT and specifically the use of mobile devices to support the strengthening of training in sales in terms of relationship, opportunity and flexibility in communication with the client, the construction of positive emotional environments and experiential/situated training. Originality/value The originality of this study lies in the extraction and interpretation of key factors focused on addressing a guiding question about the relationships between the use of ICT and sales training.

The Arab Spring a decade on: information and communication technologies as a mass mobilization tool

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jelisaveta Blagojević ◽  
Radenko Scekic
Keyword(s):  
Theoretical Model ◽  
Information And Communication Technologies ◽  
Arab Spring ◽  
Regime Change ◽  
Communication Technologies ◽  
Content Type ◽  
Information And Communication ◽  
The Arab Spring ◽  
Crisis Situations

PurposeThe purpose of this research paper is to address the main research gap related to the lack of sufficient information regarding the role of information and communication technologies (ICTs) in second Arab Spring wave in comparison to the first one. The authors analysed the role of ICTs via data regarding the access to ICTs and its influence on organization and spread of the anti-regime protests, i.e. regime change.Design/methodology/approachCrisis situations are unpredictable, complex and unexpected. The consequences produced by the crisis situations or events may be negative for an individual, community, organization or society as a whole. In the new millennium, ICTs have an important role in deep social crises. The new technologies enable not only the rapid spread of certain political ideas, spin information, but also the spread of misinformation. The control over ICTs in the crisis situations is crucial. The aim of this paper is to indicate effect of the use of ICTs in the crisis situations, i.e. political upheavals in 11 countries of the “Arab Spring”. The contribution of this paper is based on the development of a special theoretical model of analysis that represents the combination of the theoretical considerations in the field of ICTs, as well as the analysis in the field of transitology, i.e. democratization. The first part of the paper is focussed on the development of ICT transition theory of ICTs’ impact on the process of political change, setting the hypotheses and the explanation of methodological approach of the paper. The second part is related to the review and description of data regarding ICTs use, while the third one discusses the impact of the use of ICTs in organizing and spreading protests in the Arab world, in line with the defined theoretical framework. Finally, there are given the research results in terms of confirming or refuting the hypotheses through the analysis of Arab transition cases.FindingsThe authors confirmed the main hypothesis of the paper that the factors that determined the role of ICTs in first Spring, also, have determined the role of ICTs in second Spring wave. These factors include high access to ICT tools, weak regime's control over ICTs’ use and important cross-border networking with regional and international audience. All that formed the promotional role of ICTs in regime change in 8 of the 11 countries mentioned in the paper.Originality/valueApart from the developed special theoretical model and the analysis of new wave Arab Spring cases, the significance and originality of this paper is reflected in a comprehensive and multidisciplinary approach that connects political changes and the use of ICTs in disseminating certain policies and ideas.

Technolegal Expulsions: Platform Food Delivery Workers and Work Regulations in Colombia

2022 ◽  
pp. 1-27
Author(s):  
Derly Yohanna Sanchez Vargas ◽  
Oscar Javier Maldonado Castañeda ◽  
Mabel Rocío Hernández
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Food Delivery ◽  
Theory Approach ◽  
Digital Platforms ◽  
Legal Documents ◽  
Digital Surveillance ◽  
Information And Communication ◽  
Grounded Theory Approach

Abstract Precariousness of the Colombian urban economy provides an ecosystem for the development and expansion of digital platforms, intersecting informal working relations with digital surveillance. Reconstructing legal obstacles to gaining recognition as legal and formal workers, it is argued that platforms have assembled a techno-legal network which translates discussions about workers’ rights into the less regulated arena of information and communication technologies. The role of ‘regulatory displacement’ is examined to analyse the evolution of digital platforms for food delivery workers. Drawing on a review of the regulation of it and labour, discussed in Congress in 2017–2018, we explore the regulatory expulsions that digital workers experience, analysing this information with a grounded theory approach, in which we have followed discursive patterns that emerge from legal documents. Addressing this strategic use of the law is key to understanding and overcoming obstacles that platform workers face in their attempts to organize in the Global South.

A model for sharing knowledge in architectural firms

2014 ◽  
Vol 14 (2) ◽  
pp. 168-185 ◽  
Author(s):  
Joseph Bashouri ◽  
Glen William Duncan
Keyword(s):  
Conceptual Framework ◽  
Knowledge Sharing ◽  
Information And Communication Technologies ◽  
Business Strategy ◽  
Lessons Learned ◽  
Firm Innovation ◽  
Content Type ◽  
Conversational Learning ◽  
Information And Communication ◽  
Architectural Firms

Purpose – This theoretical paper aims to develop a model of how best to facilitate projects knowledge sharing within architectural firms to learn from lessons and improve the firm innovation capabilities, knowledge and skills. Design/methodology/approach – A conceptual framework is developed by reviewing the literature in the fields of knowledge management (KM), the project-based organisation and communities of practice (CoPs) and linking these to the literature on the architectural firm. Findings – In the architectural firm, KM strategy needs to be linked to the overall business strategy determining the balance of codification/personalisation. The firm needs to be structured as a double-knit organisation connecting projects with CoPs. This structure creates a social network that allows sharing the useful and innovative knowledge created through the design process. Success depends on building a knowledge environment, providing organisational support and building a learning architecture within projects. A balanced combination of information and communication technologies, lessons-learned, storytelling, conversational learning and dialogue are needed as knowledge sharing methods. Originality/value – This paper's originality is in constructing a conceptual framework or model for knowledge sharing within the architectural firm with CoPs at the heart of that model. This paper is valuable to any architectural practice that aims to protect its reputation, improve its performance and increase its innovative knowledge base. It is also valuable to the construction industry by helping to minimise design mistakes and the consequent cost of construction rework.

scholarly journals A complexity management approach to servitization: the role of digital platforms

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ville Eloranta ◽  
Marco Ardolino ◽  
Nicola Saccani
Keyword(s):  
Conceptual Framework ◽  
Design Methodology ◽  
Complexity Reduction ◽  
Domain Theory ◽  
Management Approach ◽  
Content Type ◽  
Digital Platforms ◽  
Complexity Management ◽  
Theoretical Foundations

PurposeThis study aims to enhance the theoretical foundations of servitization research by establishing a theoretical connection with complexity management. The authors develop a conceptual framework to describe complexity management mechanisms in servitization and digital platforms' specific role in allowing synergies between complexity reduction and absorption mechanisms.Design/methodology/approachA theory adaptation approach is used. Theory adaptation introduces new perspectives and conceptualization to the domain theory (servitization, with a focus on the role of digital platforms) by informing it with a method theory (complexity management).FindingsThis study provides four key contributions to the servitization literature: (1) connecting the servitization and complexity-management terminologies, (2) identifying and classifying complexity-management mechanisms in servitization, (3) conceptualizing digital platforms' role in servitization complexity management and (4) recognizing digital platforms' complexity-management synergies.Originality/valueThis study highlights that by using digital platforms in servitization and understanding the platform approach more thoroughly, companies can gain new capabilities and opportunities to manage and leverage complexity.

Sign in / Sign up

Export Citation Format

Share Document