Shadowing and Consensus Building: a golden bridge

Author(s):  
Marianella Sclavi

Purpose – Much of what the author want to say in this paper had to do with “control” “exactness,” “precision” and their declination in both: shadowing and Consensus Building Approach. The purpose of this paper is to discuss these issues. Design/methodology/approach – This paper upholds two things: first, that shadowing is a field technique particularly attuned to action research as defined by Chris Argyris: “I would summarize [action-research and action-science] by saying that Kurt Lewin did three things: he was committed to understanding reality as the participants understood it, he used a combination of so-called ‘normal’ science with a narrative-integrative approach, and he tested his ideas by trying to change the things that he was studying.” Findings – Second, that the results of such a research are best understood by the organization's management when the interpretation and decision process follow an approach based on active listening and an inclusive participatory methodology such as Consensus Building. Originality/value – When this does not happen, the shadowing methodology allows a very rich research experience with no real impact on the organization's life.

2020 ◽  
Vol 26 (5) ◽  
pp. 1043-1065
Author(s):  
Vanessa Vasconcelos Scazziota ◽  
Tales Andreassi ◽  
Fernando Antonio Ribeiro Serra ◽  
Luiz Guerrazzi

PurposeOur purpose is to evaluate effectuation and bricolage through their unique and shared references to understand possible overlaps and conceptual complementarities between these theoretical approaches.Design/methodology/approachThe use of bibliometric techniques to examining simultaneously both theoretical approaches is one of the distinctions of this work. Another important methodological feature is the use of co-citation and bibliographic coupling and their interaction, to verify 179 published documents relating to their references.FindingsThe study reveals the intellectual structures underlying the approaches and differences originating from their knowledge bases, as well as the research trends.Originality/valueBy identifying the differences in the decision process and behaviors that culminate in opportunity creation in each, it offers a complementary vision of previous works. The evidence stresses it is interesting to explore their integration, considering the complementarity of their unique aspects.


Author(s):  
Yasuhisa Kondo ◽  
Takehiro Miki ◽  
Taichi Kuronuma ◽  
Yuichi S. Hayakawa ◽  
Kyoko Kataoka ◽  
...  

Purpose – The purpose of this paper is to present a concurrent implementation of sustainable inventory for the UNESCO World Heritage sites of Bat, Al-Khutm and Al-Ayn in the interior of Oman. Design/methodology/approach – A digital heritage inventory (DHI) was developed through an action research to realize demands of the local agent and to co-design the solution. The Ministry of Heritage and Culture of Oman, the local agent, demanded to have archaeological information of the sites shared with foreign expeditions, which had worked at the sites for decades, for efficient heritage management, scientific research, outreach, and education. To this end, the Bat Digital Heritage Inventory (BatDHI) was implemented by a combination of network-access-ready database application, open source geographical information systems, and a web-based map service to incorporate and visualize previous works, which were concurrently cross-checked and updated by ground-truth surveys. Findings – The online inventory made it possible to update information during archaeological fieldwork in real time and accelerated the decision-making process in heritage management by prompt data updates and visualization. Research limitations/implications – The DHI is extendable for other sites or regions. It should also be considered to install Arches, an open-source suite of digital heritage inventories. Practical implications – The BatDHI was implemented through the action research mentioned in the design/methodology/approach section and yielded the implications mentioned in the findings section. Originality/value – This paper is a challenging application of transdisciplinary approach to the sustainable heritage management, in which researchers and societal stakeholders collaborate for co-design of research agendas, co-production of knowledge, and co-dissemination of outcomes.


2019 ◽  
Vol 14 (1) ◽  
pp. 153-174 ◽  
Author(s):  
Shahbaz Khan ◽  
Mohd Imran Khan ◽  
Abid Haleem

PurposeHigher level of customer satisfaction for halal products can be achieved by the effective adoption of halal certification through assessment and accreditation (HCAA). There are certain issues that seem detrimental towards the adoption of HCAA. The purpose of this paper is to identify the major barriers towards the adoption of HCAA and evaluate inter-relationships among them for developing the strategies to mitigate these barriers.Design/methodology/approachThe barriers towards the adoption of HCAA are identified through an integrative approach of literature review and expert’s opinion. The inter-relationship among the identified barriers is evaluated using fuzzy-based decision-making trial and evaluation laboratory (fuzzy DEMATEL) technique, which categorises them into influential and influenced group.FindingsThe evaluation of inter-relationship among barriers using fuzzy DEMATEL indicates four influencing barriers and six influenced barriers towards the adoption of HCAA. Further, findings suggest an extensive government, and management support is vital in terms of commitment, resources and actions to realise the benefits attributed with HCAA.Research limitations/implicationsThe inter-relationship among barriers is contextual and based on the perception of experts which may be biased as per their background and area of expertise. This study pertains to a specific region and can be extended to the generalised certification system.Originality/valueThe empirical base of the research provides the inter-relationship among the barriers towards the adoption of HCAA which can be effectively used as input in the decision-making process by producers, manufacturers and distributor. The policy maker can analyse the cause group and effect group of barriers to formulate policies that would help in the adoption of HCAA.


2017 ◽  
Vol 17 (4) ◽  
pp. 283-293 ◽  
Author(s):  
Francesca Robertson ◽  
Jason Barrow ◽  
Magdalena Wajrak ◽  
Noel Nannup ◽  
Caroline Bishop ◽  
...  

Purpose The purpose of this paper is to explore the idea that, in the last few decades, collaborative inquiry methods have evolved along a similar trajectory to dual lens research. Dual lens research, known in various contexts as both ways, two-eyed seeing Old Ways New Ways, and Koodjal Jinnung (looking both ways), is designed to generate new knowledge by exploring a theme through Aboriginal and contemporary western lenses. Participatory action research and a dual lens approach are considered in a number of projects with a particular focus on the issues such work can raise including conceptual challenges posed by fundamental differences between knowledge sets. Design/methodology/approach The authors hypothesize that a dual lens approach will become a branch of participatory action research, as such, a robust description needs to be developed and its ethical implications are considered. Existing work in this direction, including principles and processes, are collated and discussed. Findings Dual lens research as a branch of participatory action research is of great significance in countries with Aboriginal populations that are undergoing a cultural renaissance. As dual lens practitioners, the authors are finding their research outputs have a high positive impact on both Aboriginal and non-Aboriginal populations and make a genuine contribution to reconciliation by finding ways of going forward together. Originality/value This paper joins a growing body of research that supports resonances between Aboriginal and “western” research methods.


Author(s):  
Karen E. Watkins ◽  
Aliki Nicolaides ◽  
Victoria J. Marsick

The contemporary use of action research draws on the exploratory, inductive nature of many qualitative research approaches—no matter the type of data collected—because the type of research problems studied are complex, dynamic, and located in rapidly changing contexts. When action research is undertaken to support social and organizational change, support from stakeholders affected by the research problem is essential, creating further complexity. Action research may serve as an alternative to more traditional views of social science. In this chapter, the authors describe action research as envisioned by Kurt Lewin, its originator. They show how two variants of action research—action science and collaborative developmental action inquiry—advance insight into how action research can be used to develop personal capability to address system changes that action research seeks to unveil. They conclude with reflections on criteria for rigor and relevance in action research in today's post-modern, complex world.


2019 ◽  
Vol 68 (8/9) ◽  
pp. 712-727 ◽  
Author(s):  
Luke Bacon ◽  
Kathleen Azali ◽  
Alexandra Lara Crosby ◽  
Benjamin Forster

Purpose The purpose of this study is to identify shared themes and concerns of two local and critical archives by comparing their design and day-to-day practice. Design/methodology/approach The action research has drawn on the experience of collaboration between a Sydney-based community space (Frontyard) and the Surabaya-based co-working community (C2O) over one year. Each space houses a small physical library of books, which is the focus of this analysis. Findings Hacking has emerged as a key value of both archives. A hacking approach has shaped the design of each space and the organisation each archive. Hacking frames the analysis of each collection in this study. Practical implications Pragmatic and political understanding of such archives have implications for better quality and more authentic exchange between the communities that make use of these libraries in Indonesia and Australia. Originality/value While some work on local critical archives has been done in Indonesia and Australia, no research to date has made specific comparisons with the aim of sharing knowledge. Because these archives are often temporary and ephemeral, documenting the work that goes into them, and their practitioners’ perspectives, is urgent, making possible shared knowledge that can inform the ways communities make decisions about their own heritage.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Asif Iqbal Dawar

PurposeThe purpose of this paper is to explain the significance of contextually localized strategies and to engage researchers in critical reflection about the ethical dilemmas of researching in volatile situations.Design/methodology/approachBased on 14 months of research experience, the paper reflects on the challenges and difficulties in qualitative data collection through conventional methodology in dangerous fields.FindingsThe paper argues that conventional methodology and the established codes of ethics and their guidelines certainly provide a useful starting point but each dangerous setting requires different localized approaches whereas ethics need to be considered as a process approach.Practical implicationsThis paper not only suggests the significance of “intermittent interview method” and its effectivity but also the importance of “respondent pyramiding” and “mutual confidentiality” in a dangerous field.Originality/valueThe paper reflects on the original 14 months of ethnographic accounts which will add value to the existing literature on qualitative research in dangerously hazardous fields.


2019 ◽  
Vol 16 (1) ◽  
pp. 46-59 ◽  
Author(s):  
Janne Gleerup ◽  
Lars Hulgaard ◽  
Simon Teasdale

Purpose The purpose of this paper is to introduce the reader to the Nordic tradition of Critical Utopian Action Research (CUAR) and to demonstrate how CUAR might reinvigorate participatory democracy as an intrinsic characteristic of social enterprise. This leads us to sketch out the beginnings of how researchers might work with communities to help realise their democratic impulses through social enterprise. Design/methodology/approach This paper aims to synthesise the participatory action research literature, particularly CUAR, with literature on social enterprise and democracy to demonstrate how the two approaches might fruitfully be combined. Findings The authors show how CUAR might be utilised by researchers, to articulate new social enterprise organisational responses to local problems or to reinvigorate democracy within existing social enterprises. Originality/value This exploratory paper marks (we believe) the first attempt to bring together social enterprise and CUAR.


2015 ◽  
Vol 32 (3) ◽  
pp. 137-144 ◽  
Author(s):  
Yolande Piris ◽  
Nathalie Guibert

Purpose – This paper aims to apply intuition theory to clarify consumers’ assortment evaluations. For each decision process, this paper explores how perceptions of organization and variety influence consumers’ attitudes and purchase intentions. Design/methodology/approach – In total, 504 observations were collected across three product categories. Perceived choice, time and expertise in the product category provide proxies to distinguish between intuitive and deliberative systems. The intuitive system further consists of intuition based on either expertise or heuristics. Findings – It was revealed that distinct decision processes (deliberative, intuitive based on expertise and intuitive based on heuristics) affect the link between assortment perceptions and consumers’ assortment evaluations. Consumers’ evaluations in deliberative- and heuristic-based intuitive systems rely more on perceptions of organization than of variety; whereas intuitive judgments based on expertise depend almost equally on both perceptions. Research limitations/implications – Some limitations have to be underlined. The approximations used could be more precise and are subjective in nature. Moreover, the ordinary product categories that were studied might encourage more intuitive decisions by consumers. If so, the deliberative mode of thinking might have been underrepresented in this sample. Originality/value – Despite the limitations, this research is, to our knowledge, the first to explore the influence of intuition theory on ordinary shopping and in particular on assortment perception. As such, it contributes to a deeper understanding of this theory in the field.


2007 ◽  
Vol 30 (5) ◽  
pp. 381-390 ◽  
Author(s):  
Peter McInnes ◽  
Paul Hibbert ◽  
Nic Beech

PurposeThe paper aims to explore the problematics of validity that are inherent to the conduct of an action research project because of the disparate language games of both practitioners and academics.Design/methodology/approachAn exploration is offered of the tensions between different understandings of a research setting at different stages of the research process.FindingsIn each phase of the research there are a number of tensions between different epistemological assumptions about the “reality” of the research setting. Validity is not, therefore, about capturing a singular objective picture of the organisation, but rather it is produced through the negotiation of a temporary intersection of language games.Research limitations/implicationsThe paper provides a framework for understanding the role of the researcher in the research process and the issues underlying validity claims made from different epistemological positions.Practical implicationsThe paper provides insights in to the mechanisms through which practitioners and academics come to understand each other and the limitations of this knowledge.Originality/valueThe article raises awareness of the different normative assumptions at play within a variety of action research contexts.


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