The Emotions of Failure in Organizational Life

2022 ◽  
pp. 13-34
Author(s):  
Roy K. Smollan ◽  
Smita Singh
Keyword(s):  
2013 ◽  
Vol 89 (1) ◽  
pp. 303-330 ◽  
Author(s):  
Anna Gold ◽  
Ulfert Gronewold ◽  
Steven E. Salterio

ABSTRACT This paper examines how the treatment of audit staff who discover errors in audit files by superiors affects their willingness to report these errors. The way staff are treated by superiors is labelled as the audit office error management climate. In a “blame-oriented” climate errors are not tolerated and those committing errors are punished. In contrast, an “open” climate characterizes error commitment as a normal, albeit unfortunate aspect of organizational life that offers opportunities for learning without sanctions on the originator. We examine error management climate in the context of audit-specific factors that might affect the decision to report errors: audit error type (conceptual or mechanical) and who committed the error (the individual who discovered it or a peer). An open climate results in an increase in the reporting of mechanical (but not conceptual) errors and all peer errors versus a blame climate. Post hoc findings suggest that one obstacle to reporting conceptual errors stems from an auditor's own impression management concerns. We discuss how auditing standards and regulatory inspections may impact audit firm error management climates. Data Availability: Experimental data are available from the second author subject to data confidentiality restrictions issued by the participating firms.


The concept of context is a cornerstone of a large part of social science research, particularly in organization and management studies, yet it has received little theoretical and methodological attention in lieu of its relevance. This book offers a definition of context as a theoretical construct, a discussion of the methodological implications of this, and a framework for how to reflect upon and operationalize the role of context in the different stages of a research process, from formulating research questions to analyzing and writing about results. The chapters presented here integrate lessons derived from various research experiences across the complex and dynamic field of health care. Contributors share their experiences with theorizing about and empirically studying significant organizational phenomena such as implementation of policy, organizational change, integration of care, patient involvement, human-technology interactions in practice, and the interplay between work environment and care outcomes in eldercare. These contributions exemplify how a nuanced approach to context might unfold in different fields, through different designs, methods, and analytical lenses. Relevant to researchers and practitioners, within both healthcare, organization and management studies, and the social sciences more broadly, this book leaves the reader with a practical framework from which to carry out contextual research and analysis and a gain deeper understanding of the significance of context in organizational life.


Organizational contradictions and process studies offer interwoven and complementary insights. Studies of dialectics, paradox, and dualities depict organizational contradictions that are oppositional as well as interrelated such that they persistently morph and shift over time. Studies of process often examine how contradictions fuel emergent, dynamic systems and stimulate novelty, adaptation, and transformation. Drawing from rich conversations at the Eighth International Symposium on Process Organization Studies, the contributors to this volume unpack these relationships in more depth. The chapters explore three main, connected themes through both conceptual and empirical studies, including (1) offering insight into how process theorizing advances understandings of organizational contradictions; (2) shedding light on how dialectics, paradoxes, and dualities fuel organizational processes that affect persistence and transformation; and (3) exploring the convergence and divergence of dialectics, paradox, and dualities lenses. Taken together, this book offers key insights in order to inform persistent, contradictory dynamics in organizations and organizational studies.


Author(s):  
Leonie Schulte

AbstractDigital technologies introduce change as a permanent feature of organizational life, creating an imbalance between market requirements and organizational capabilities. This article seeks to explore the tensions that organizations are confronted with when they engage in the strategic management of innovation (SMI) to achieve immediate and simultaneously lasting success. The divergent nature of strategic management and innovation promotes opposing organizational demands routed in a diversity of stakeholder agendas that foster an unhealthy tug-of-war over scarce resources. The resulting paradoxes are mirrored in the SMI literature. Hence to promote a more accurate understanding of complex organisational dynamics, this study organizes and integrates the diverse body of knowledge on SMI within the scope of a systematic literature review. By adopting a paradox perspective, a conceptual scheme is developed onto which competing demands are mapped. The application of framework synthesis reveals a wide array of paradoxes at the intersection of innovation and strategic management, including the inter-organisational, firm, project and individual level of analysis, while accounting for certain contextual factors that expose paradoxical tensions. The study thus contributes to the advancement of SMI literature by applying a new conceptual perspective, by employing a fairly new method to framework synthesis, and by recognizing the potential of environmental complexity in reference to subliminal tensions. The article proposes a research agenda with a more nuanced perspective on competing demands inherent in SMI, while also offering managerial implications that account for contemporary imperatives.


2019 ◽  
Vol 25 (2) ◽  
pp. 257-284
Author(s):  
Armen E. Petrosyan

Purpose The paper aims to present a systematic conceptual analysis of the problem of organizational goal and to reduce the insights into it provided by the main conceptions taken in their development from one to another, to break out of the ruling paradigm and outline a new solution. Design/methodology/approach The study has been carried out from the historical and critical perspective. Findings The paper discovers the logic of the evolution the approaches to organizational goals have undergone and portrays it in a matrix form in the heart of which is the “zigzag effect”: each posterior stage returns to the essential elements rejected by those preceding it, and the last stage, being diametrically opposite to the first, is, at that, as well as the latter, akin to the intermediate stages. The opportunities afforded by the current paradigm have been exhausted and it seems to run to an impasse. Instead, the author suggests a new frame of orientation: organizational goals are closely interknit with personal, but not reducible to them and bear fundamentally transpersonal character, while the mechanism of involving the preferences of individuals and groups in goal-setting is based on the self-contained interests of the organization they pertain to. Research limitations/implications The findings, conclusions and generalizations obtained can serve for a necessary ground to researchers getting deeper into the essence of what bonds organizational life and activity. Practical implications The material empowers practitioners to comprehend the difficulties of framing cohesive goal and find efficient ways to overcome them. It is of value also to the teachers seeking to present a more exact and elaborate view of teleological foundations of management and organization theory. Originality/value Both the conceptual analysis of the evolution of the approaches to organizational goals and the author’s exposition of its logic and vision of their nature are provided for the first time.


2013 ◽  
Vol 30 (1) ◽  
Author(s):  
Marco Adria ◽  
Patricia Boechler

Practitioners and theorists have given attention recently to the role and status of research activities in Canadian university continuing education units. For individuals in units that are increasing the proportion of their organizational activities devoted to research, there will be an ongoing process of cognitive change and development as a new organizational culture emerges. Sensemaking is used in this article as a heuristic for exploring the process of incorporating and developing research activities in university continuing education units. Sensemaking is the cognitive process of justifying or legitimating a decision or outcome after the decision or outcome is already known. It is associated with organizational models that reject an exclusively rational decision-making paradigm of organizational action. Sensemaking recognizes the centrality of the following elements in the interpretation of research activities and their relationship to organizational life: time, identity construction, and the ongoing creation of context. The authors provide an extended reflection on the process of meaning-making that may be experienced by individuals as conventional research becomes a more important part of organizational life. Such a reflection may support and inform the change process as it occurs in university continuing education units.


2006 ◽  
Vol 20 (2) ◽  
pp. 160-184 ◽  
Author(s):  
Cathie Jo Martin

The National Association of Manufacturers (NAM) led the corporate attack on labor organization and government regulation in the early twentieth century. Yet NAM's deep distrust of coordination, in fact, developed years into its organizational life: at its inception, NAM organizers sought mechanisms to coordinate economic and political business activity, and held policy positions that resembled those favored by contemporaneous European manufacturers. Thus, the organization's dramatic shift in policy preferences almost a decade later was something of a sea change: suddenly NAM became committed to laissez-faire liberalism—the antithesis of coordination—and became best-known for its commitment to fighting organized labor.


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