CCTV and robbery in high-rise public housing in Hong Kong

2020 ◽  
Vol 19 (3) ◽  
pp. 119-130
Author(s):  
Lina Chow ◽  
Rob I. Mawby
Keyword(s):  
Hong Kong ◽  
High Rate ◽  
Community Safety ◽  
Content Type ◽  
High Rise ◽  
Police Statistics ◽  
Almost All ◽  
The Impact ◽  
Industrial Societies ◽  
Practical Implications

Purpose In Hong Kong, robberies occurring in the elevators in high-rise buildings were identified as a particular problem and the purpose of this paper is to address a dedicated programme aimed at reducing such offences. Design/methodology/approach A comparison of elevator-based robbery statistics over a ten-year policy-implication period, in two police districts, one with a high rate of public ownership and a traditionally high rate of elevator robberies, the second with a higher rate of private ownership and a traditionally lower rate of such robberies. Findings The evidence suggests that the programme was successful, with such robberies declining significantly and with no evidence of displacement. Research limitations/implications This research is based on police statistics. There is a need for more research, for example, investigating residents’ involvement with the system and the extent to which it encouraged shared ownership of the initiative. Practical implications What is clear is that, where in the West the Newman legacy led to the demonisation of high-rise public sector housing, in Hong Kong, where there is no viable alternative, the use of CCTV helped transform such areas into safer communities. Social implications The rate of robbery, most notably elevator-based robbery, fell dramatically, improving community safety. Originality/value Though there has been a considerable amount of research on the impact of CCTV on crime, almost all of this has focussed on Western industrial societies and little of it has addressed robbery. To the best of authors’ knowledge, this research is the first in Hong Kong, and the first to evaluate the impact of CCTV on robbery.

A local case study of the crime decline

2015 ◽  
Vol 14 (2) ◽  
pp. 104-114
Author(s):  
Garner Clancey
Keyword(s):  
Crime Prevention ◽  
Single Case ◽  
Community Safety ◽  
Content Type ◽  
Crime Decline ◽  
Local Case ◽  
Case Study Site ◽  
The Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the local dimensions of the “crime decline”. Design/methodology/approach – Two focus groups and 15 semi-structured interviews with local practitioners. Findings – Some offences have fallen significantly in the case study site in the last ten to 12 years. Local practitioners tended to explain these declines with reference to local services and programmes. These declines have potentially contributed to the reduction in crime prevention infrastructure and there is concern that funding will be reduced as crime falls. Research limitations/implications – The findings have been generated from a single case study site. While aspects of the findings resonate beyond the case study area, there are some characteristics of the site that limit the application of the findings to other areas. Practical implications – The findings from this research have few practical implications. The research sought to understand dimensions of local crime and the impact on local activities. Social implications – This research provides some insights into crime trends and local responses to crime. The findings will be of interest to crime prevention and community safety practitioners and policy makers. Originality/value – There has been little analysis of the impact of the “crime decline” on local communities and community safety infrastructure. Therefore this paper is original and adds to the growing knowledge of the “crime decline”.

Spiritual and mental health of teenagers in Hong Kong and in mainland China under the impact of COVID-19

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chi Hung Leung ◽  
Yan Mu
Keyword(s):  
Young Adults ◽  
Hong Kong ◽  
Psychological Distress ◽  
Emotional Distress ◽  
Mainland China ◽  
Spiritual Health ◽  
Adolescents And Young Adults ◽  
High Rate ◽  
Content Type ◽  
The Impact

PurposeThe rates of emotional distress have risen in many countries during the COVID-19 pandemic. This study assessed the emotional distress of adolescents and young adults in Hong Kong and mainland China in the first year of the pandemic and tested whether spirituality was a protective factor against this emotional distress.Design/methodology/approachCross-sectional data were collected in two samples of students aged 17–25 in Hong Kong (N = 503) and 13–20 in mainland China (N = 649). Participants completed the Spiritual Health and Life Orientation Measure (SHALOM) to evaluate their spiritual health (personal-communal, environmental and transcendental domains) and the short form of the Depression, Anxiety and Stress Scale-21 (DASS-21) to assess their emotional distress.FindingsBased on the DASS-21 scores, there was a high rate of adolescents and young adults categorized as showing extremely severe symptoms of depression, anxiety and stress in both Hong Kong and mainland China. Structural equation modeling showed that in both the Hong Kong and mainland China samples the personal and communal and environmental domains of spiritual health were significantly and negatively correlated with all three forms of emotional distress. However, transcendental spiritual health was uncorrelated with psychological distress in Hong Kong and positively correlated with psychological distress in mainland China.Research limitations/implicationsThe high rate of severe emotional distress in this sample of adolescents and young adults under COVID-19, and the fact that not all aspects of spiritual health protected again psychological distress are cause for concern, with implications for government, education systems and students.Originality/valueHealthy spirituality can be found among youths who are upbeat, self-confident, optimistic and constructive and have also been shown to have a higher quality of life in the form of mental, physical and psychological health. The present study is the first study to examine the spiritual and mental health of high school and university students under the impact of COVID-19 in mainland China and in Hong Kong.

The innovation-employment nexus: an analysis of the impact of Airbnb on hotel employment

2020 ◽  
Vol 11 (3) ◽  
pp. 407-423 ◽  
Author(s):  
Oswald Mhlanga
Keyword(s):  
South Africa ◽  
Sharing Economy ◽  
Temporary Employment ◽  
High Rate ◽  
Market Outcomes ◽  
Content Type ◽  
Self Employment ◽  
Hotel Service ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to examine the impacts of Airbnb on hotel employment. Design/methodology/approach A triple-difference regression framework was used to compare changes in hotel employment in three cities in South Africa where Airbnb started operating relative to cities without this home-sharing platform. Data on hotel employment was drawn from the survey on hotel service conducted by Smith Travel Research whereas the data on Airbnb’s listings was drawn from the Airbnb’s homepage for the period between July 2015 and December 2018. The analysis was restricted to 792 hotels. Findings Although prior studies have showed that Airbnb has an adverse impact on hotel performances, the findings show that total hotel employment expanded after the entry of Airbnb, accompanied by a marked relative shift towards self-employment. Airbnb supply negatively affected permanent employment, which was compensated by increase in temporary employment and self-employment. While the paper finds no evidence of adverse employment impacts, the hourly earnings declined for hotel employees were compensated by increase in income among self-employed Airbnb hosts. Although these findings might be contradictory to the general conjecture, such evidence calls for a comprehensive investigation of Airbnb’s overall economic impact. Research limitations/implications First, the study was based on the impact of Airbnb on hotel employment in South Africa. Caution is therefore required when generalising the findings of this study in other geographic areas. Second, some variables that may affect employment have not been included in this study because of the unavailability of data. Practical implications The results show that the sharing economy plays an important role in solving the unemployment problem, particularly in South Africa, where there is a high rate of unemployment. More practical implications are further discussed. Originality/value To the best of author’s knowledge, this paper provides the first systematic evidence of the impact of Airbnb on labour market outcomes in the hotel industry in South Africa.

Perceived workplace gender-bias and psychological impact

2019 ◽  
Vol 43 (3/4) ◽  
pp. 339-353 ◽  
Author(s):  
Siham Lekchiri ◽  
Cindy Crowder ◽  
Anna Schnerre ◽  
Barbara A.W. Eversole
Keyword(s):  
Gender Bias ◽  
Critical Incident ◽  
Psychological Impact ◽  
Working Women ◽  
Content Type ◽  
Treatment Bias ◽  
Male Dominated ◽  
The Impact ◽  
Organizational Mechanisms ◽  
Practical Implications

Purpose The purpose of this paper is to explore the experiences of working women in a male-dominated country (Morocco) and unveil the unique challenges and everyday gender-bias they face, the psychological impact of the perceived gender-bias and, finally, identify a variety of coping strategies or combatting mechanisms affecting their motivation and retention in the workplace. Design/methodology/approach Empirical evidence was obtained using a qualitative research method. The Critical Incident Technique (CIT) was used to collect incidents recalled by women in the select institution reflecting their perceptions of their managers’ ineffective behaviors towards them and the impact of these behaviors. The critical incidents were inductively coded, and behavioral statements were derived from the coded data. Findings The qualitative data analysis led them to structure the data according to two theme clusters: The perceived gender-bias behaviors (Covert and evident personal and organizational behaviors) and Psychological impacts resulting from the perceived bias. These behavioral practices included abusive behaviors, unfair treatment, bias and lack of recognition. The psychological impact elements involved decreased productivity, depression, anxiety and low self-esteem. Practical implications Understanding these experiences can facilitate the identification of strategies geared towards the retention of women in the workforce, and Moroccan organizations can develop and implement strategies and policies that are geared towards eliminating gender-bias in the workplace and to retaining and motivating women who remain ambitious to work in male-dominated environments and cultures. Originality/value This paper provides evidence that sufficient organizational mechanisms to support women in male-dominated environments are still unavailable, leaving them to find the proper coping mechanisms to persevere and resist.

Embedding employability within higher education for the profession of policing

2019 ◽  
Vol 9 (3) ◽  
pp. 319-328
Author(s):  
Ian Pepper ◽  
Ruth McGrath
Keyword(s):  
Higher Education ◽  
Design Methodology ◽  
Research Study ◽  
Longitudinal Research ◽  
Evidence Base ◽  
Content Type ◽  
Educational Provision ◽  
Professional Body ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to evaluate the impact of an employability module, the College of Policing Certificate in Knowledge of Policing (CKP), on students’ career aspirations, their confidence and wish to join the police along with the appropriateness of the module. This will inform the implementation of employability as part of the College of Policing-managed Police Education Qualifications Framework (PEQF). Design/methodology/approach A three-year longitudinal research study used mixed methods across four points in time to evaluate the impact on students studying the employability module. Findings The research suggests that the employability-focussed CKP was useful as an introduction to policing, it developed interest in the police and enhanced the confidence of learners applying to join. Lessons learnt from the CKP should be considered during the implementation of the PEQF. Research limitations/implications The ability to generalise findings across different groups is limited as other influences may impact on a learner’s confidence and employability. However, the implications for the PEQF curriculum are worthy of consideration. Practical implications As the police service moves towards standardised higher educational provision and evolution of policing as a profession, lessons can be learnt from the CKP with regards to the future employability of graduates. Originality/value Enhancing the employability evidence base, focussing on policing, the research identified aspects which may impact on graduates completing a degree mapped to the PEQF. The research is therefore of value to higher education and the professional body for policing.

Employee emotional displays in the extended service encounter

2019 ◽  
Vol 31 (1) ◽  
pp. 115-136 ◽  
Author(s):  
Magnus Soderlund ◽  
Hanna Berg
Keyword(s):  
Marketing Communications ◽  
Emotional Expressions ◽  
Service Firms ◽  
Still Images ◽  
Content Type ◽  
Emotional Displays ◽  
Service Setting ◽  
Low Levels ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to examine the impact of happiness expressed by service firm employees when they are depicted in marketing communications materials, such as printed ads and videos. Design/methodology/approach Two experiments were conducted in a fitness service setting, in which employee display of happiness was manipulated (low vs high). Findings Both experiments showed that expressions of high levels of happiness produced a more positive attitude toward the service employee than expressions of low levels of happiness. Moreover, the impact of the expression of happiness on the evaluation of the employee was mediated by several variables, which suggests that the influence of depicted employees’ emotional expressions can take several routes. Practical implications The results imply that service firms should not only be mindful about which specific employee they select for appearing in marketing communications materials, they should also pay attention to the emotional displays of selected employees. Originality/value The present study contributes to previous research by assessing a set of potential mediators to explain why displays of happiness influence consumers, and by examining these effects in a marketing communications setting in which the customer is exposed to still images or video-based representations of the employee. The present study also focuses explicitly on happiness rather than on smiles.

Customer satisfaction with sommelier services of upscale Chinese restaurants in Hong Kong

2019 ◽  
Vol 31 (4) ◽  
pp. 532-554 ◽  
Author(s):  
Tommy Lau ◽  
Man Lai Cheung ◽  
Guilherme D. Pires ◽  
Carol Chan
Keyword(s):  
Hong Kong ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Customer Loyalty ◽  
Positive Impact ◽  
Partial Least Square ◽  
Least Square ◽  
Survey Method ◽  
Content Type ◽  
The Impact

Purpose The abolishment of the wine tax in Hong Kong has led to increased wine consumption and increased demand for wine-related professionals, such as sommeliers. Yet the importance of sommeliers’ value-adding performance in the context of upscale Chinese restaurants has not been examined. To address this gap, the SERVQUAL framework is adopted to examine the influence of sommeliers’ service quality (SQ) on customer satisfaction (CS) and loyalty in the context of upscale Chinese restaurants in Hong Kong. Design/methodology/approach The survey method is used to collect data from 302 units of the population of interest, partial least square-structural equation modelling (PLS-SEM) is used to test the links between constructs. Findings Four of the seven dimensions of sommeliers’ service quality, namely, empathy, tangibles, credibility and assurance, have a significant positive impact on customer satisfaction and customer loyalty, whereas the impact of perceived value and responsiveness on customer satisfaction and customer loyalty is positive but only marginally significant. Reliability has a weak and non-significant impact on customer satisfaction and customer loyalty. Research limitations/implications Examining a small number of upscale Chinese restaurants in Hong Kong limits generalisation of the findings to other contexts. Replication of the research in different contexts will enhance generalizability. In terms of implications, the discussion highlights the importance of sommeliers’ service performance on customers’ SQ perceptions SQ, CS and loyalty, all of which are important variables for restaurateurs. Originality/value To the best of the authors’ knowledge, this is the first study of the influence of the quality of sommelier’s SQ on CS and loyalty in upscale Chinese restaurants in Hong Kong. Given the lack of attention to this service role in the literature, the study contributes theory from which further understanding can develop.

Understanding how the contextual variables influence political behaviour in strategic decision-making

2014 ◽  
Vol 7 (3) ◽  
pp. 226-250 ◽  
Author(s):  
Said Elbanna ◽  
Ioannis C. Thanos ◽  
Vassilis M. Papadakis
Keyword(s):  
Decision Making ◽  
Strategic Decision ◽  
Strategic Decision Making ◽  
Strategic Decisions ◽  
Empirical Examination ◽  
Content Type ◽  
Political Behaviour ◽  
Practitioner Education ◽  
The Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to enhance the knowledge of the antecedents of political behaviour. Whereas political behaviour in strategic decision-making (SDM) has received sustained interest in the literature, empirical examination of its antecedents has been meagre. Design/methodology/approach – The authors conducted a constructive replication to examine the impact of three layers of context, namely, decision, firm and environment, on political behaviour. In Study 1, Greece, we gathered data on 143 strategic decisions, while in Study 2, Egypt, we collected data on 169 strategic decisions. Findings – The evidence suggests that both decision-specific and firm factors act as antecedents to political behaviour, while environmental factors do not. Practical implications – The findings support enhanced practitioner education regarding political behaviour and provide practitioners with a place from which to start by identifying the factors which might influence the occurrence of political behaviour in SDM. Originality/value – The paper fills important gaps in the existing research on the influence of context on political behaviour and delineates interesting areas for further research.

Gated communities in Ankara: are they a tool of social segregation?

2017 ◽  
Vol 10 (5) ◽  
pp. 687-702
Author(s):  
Leyla Alkan-Gökler
Keyword(s):  
Socioeconomic Status ◽  
Design Methodology ◽  
Gated Communities ◽  
Content Type ◽  
Positive View ◽  
Social Segregation ◽  
Show Evidence ◽  
Local Residents ◽  
Almost All ◽  
The Impact

Purpose Gated communities, surrounded by walls or fences, have emerged as a new trend in almost all cities in Turkey, and are homogenous in terms of the socioeconomic status of their occupants. Within these communities, several facilities and services are provided that are available only to the residents, with restrictions on access from the outside, and this has led to criticisms of social segregation. This study aims to analyze the impact of these communities on social segregation in Ankara, through two different surveys aimed at investigating the attitudes of the residents of local neighborhoods and gated communities toward each other. Design/methodology/approach This paper analyzes how the process of gating has affected social segregation in Ankara through two separate surveys: with the residents of gated communities and with the residents of local neighborhoods around these gated communities. Findings The study revealed that the residents of gated communities tended to have a positive view of the residents of local neighborhoods. In contrast, the responses of the local residents show evidence of feelings of social segregation, based on the presence of the high walls, fences and guards that are in place to keep them out of the community. Originality/value This study shows that, although segregation from the rest of the society is not the main reason for gating, the emergence of gated communities in Ankara leads inevitably to a socially and economically segregated city in which local residents feel excluded from these gated areas.

Impact of values on the learning approaches of Chinese construction students in Hong Kong

2014 ◽  
Vol 21 (5) ◽  
pp. 481-504 ◽  
Author(s):  
Mei-yung Leung ◽  
Chen Dongyu ◽  
Anita M.M. Liu
Keyword(s):  
Hong Kong ◽  
Interpersonal Relationships ◽  
Personal Values ◽  
Value Systems ◽  
Limited Attention ◽  
Learning Approaches ◽  
Personal Integrity ◽  
Content Type ◽  
Learning Behaviours ◽  
The Impact

Purpose – The purpose of this paper is to explore the influence of personal values on students’ learning behaviours. Hong Kong construction students are often criticized, by both practitioners and educators, as rote learners. To improve students’ learning processes, extensive research on a variety of aspects of construction education has been conducted. However, limited attention has been paid to the influence of personal values on students’ learning behaviours. The impact of personal value factors on the learning approaches of Chinese construction students in Hong Kong is investigated. Design/methodology/approach – A questionnaire survey was conducted to ethically Chinese construction students in four universities in Hong Kong. A total of 820 questionnaires were distributed and 431 valid returns were collected. Findings – The survey identified six influential values (namely, personal integrity, conservatism, determination, discipline, interpersonal relationships, and achievement), and shows that students who emphasize the virtues of personal integrity, determination, and a positive attitude toward achievement are better able to handle their interpersonal relationships, which will eventually lead them to engage in deep learning. Originality/value – Work to develop appropriate value systems is thus recommended in freshmen courses, as is the use of cooperative learning approaches. Such value systems will have a long-term influence on the learning approaches of construction students.

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