Is “character” the link between organizational learning and learning organization? An interview with Mary M. Crossan

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bijaya Mishra ◽  
Jagan Mohan Reddy
Keyword(s):  
Organizational Learning ◽  
Learning Organization ◽  
Significant Role ◽  
Design Methodology ◽  
Organization Learning ◽  
Content Type ◽  
Learning Framework ◽  
The Past ◽  
Thought Leader

Purpose This paper aims to provide an overview of the Organization Learning and Learning Organization concepts obtaining the perspectives of Professor Mary M. Crossan and presents an evolution of her immense contribution to the field over the past two decades. Design/methodology/approach A conversation with thought-leader, Professor Mary M. Crossan. Findings How different “character configurations” and “processes” enhance organization learning across levels in the organization. Originality/value The discussion with Professor Mary M. Crossan reveals her take on the evolution of the organizational learning framework and the significant role of the “Leader’s Character” in shaping organizational learning. Exploring this evolution provides the context and impetus to researchers and practice leaders to verify.

In the face of digitalization and AI - Organizations need to take an EPIC approach to learning

2019 ◽  
Vol 34 (5) ◽  
pp. 9-12
Author(s):  
Joachim Kimmerle
Keyword(s):  
Organizational Learning ◽  
Learning Organization ◽  
Educational System ◽  
Design Methodology ◽  
Content Type ◽  
Approach To Learning ◽  
The Face

Purpose In this viewpoint article four areas are considered that are relevant for organizational learning. Design/methodology/approach These areas are analyzed against the background of digitalization and AI. Findings In introducing the EPIC approach, special attention is paid to the relevance of education, the role of patience, the importance of promoting innovation, and the desirability of supporting collaboration. Originality/value Our educational system must aim to prepare us for the challenges of organizational learning. We must learn to have the patience to meet these challenges, for only then will we achieve real innovation which we can develop in collaboration with others, in a learning organization that is truly worthy of the name.

Using fieldwork to deepen understanding of organizational learning and/or the learning organization

2020 ◽  
Vol 27 (3) ◽  
pp. 211-222
Author(s):  
Laurie Field
Keyword(s):  
Organizational Learning ◽  
Learning Organization ◽  
Systematic Reviews ◽  
Design Methodology ◽  
Research Approach ◽  
Content Type ◽  
Sharp Focus ◽  
The Relationship

Purpose In an effort to encourage more probing studies of organizational learning and the learning organization (OL/LO), this paper aims to highlight the value of extended periods of fieldwork and suggest priorities for future fieldwork-based research into OL/LO. Design/methodology/approach The paper draws on the author’s research and consultancies in the OL/LO field and on systematic reviews of OL/LO literature. Findings Evidence is presented to justify the following four priorities for future fieldwork-based studies of OL/LO: to obtain trustworthy data, to bring the role of time and place into sharp focus, to explore the relationship between organizational learning and interests and to identify strategies for improving organizational learning in particular contexts. Originality/value The paper suggests priorities for a research approach that is not often used to study organizational learning and the learning organization, namely, to undertake extended periods of fieldwork in individual organizations or parts of organizations, gathering trustworthy data and interpreting it with the help of extant OL/LO theory.

The role of Muslim women in managing the family during crisis: corona pandemic as a model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Haifa F. Fawaris
Keyword(s):  
Significant Role ◽  
Design Methodology ◽  
Analytical Approach ◽  
Muslim Women ◽  
Muslim Woman ◽  
Content Type ◽  
Study Results ◽  
The Family ◽  
Mental Characteristics

Purpose This study aims to clarify the role of Muslim women in managing their families during the corona pandemic crisis. To achieve this aim, the researcher applied the descriptive and analytical approach. Design/methodology/approach The Muslim women have had a prominent position consistent with the physical, psychological and mental characteristics that Allah has created them. This status is shown by: affirming their rights in all areas of life; affirming everything that preserved the dignity of women before Islam; and correcting all the conditions that detracted their dignity before the advent of Islam and making them responsible in public Islamic life on the level of: preserving Islam, spreading the Islamic call and achieving the civilization advancement of the Muslim nation. Findings The study resulted in many significant results. The most important one of the study results was that, in the context of woman rights and responsibilities she had assumed in Islam, the Muslim woman had a prominent position in Islam. In addition, the mother in the Muslim family had a significant role as a leader, who is capable of managing the family in corona crisis and supporting family members in all aspects such as faith, intellectual endeavors, psychological, social and health, so that they are real leaders. Originality/value The study recommends carrying out educational studies that identify and show the role of institutions other than the family in managing emergency crises.

scholarly journals Operating without operations: how is technology changing the role of the firm?

2018 ◽  
Vol 29 (5) ◽  
pp. 809-833 ◽  
Author(s):  
Christoph Breidbach ◽  
Sunmee Choi ◽  
Benjamin Ellway ◽  
Byron W. Keating ◽  
Katerina Kormusheva ◽  
...  
Keyword(s):  
Operations Research ◽  
Design Methodology ◽  
Service Operations ◽  
Science Literature ◽  
Content Type ◽  
The Past ◽  
Technological Advances ◽  
The Future ◽  
Practical Implications

Purpose The purpose of this paper is to analyze the history and future of service operations, with the goal to identify key theoretical and technological advances, as well as fundamental themes that can help to imagine the future of service operations in 2050. Design/methodology/approach A review of the service operations literature was undertaken to inform a discussion regarding the role that technology will play in the future of service operations. Findings The future of service operations is framed in terms of three key themes – complexity, orchestration, and elasticity. The paper makes three contributions to the service science literature by: reviewing key themes underpinning extant service operations research to frame future trajectories of service operations research; elaborating a vision of service operations in 2050 based on history and technology; and outlining a research agenda for future service operations. Practical implications The case of service automation is used to provide an illustration of how the three themes converge to define future service operations, and in particular, to show how technology is recasting the role of the firm. Originality/value Service operations in the next 30 years will be very different from what it was in the past 30 years. This paper differs from other review papers by identifying three key themes that will characterize and instill new insights into the future of service operations research.

Researchers in Ghana identify specific factors that “provide the seedbed for institutionalized bullying” in universities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Keyword(s):  
Design Methodology ◽  
Strong Relationship ◽  
Individual Factors ◽  
Management Behavior ◽  
Content Type ◽  
State Sector ◽  
The Past ◽  
Specific Factors ◽  
Different Dimensions

Purpose The authors decided to study the causes of coercive management behavior (CMB) in universities because this area has been neglected in the past. There has been a lot of research into CMB in profit-oriented organizations, but it has been assumed that universities were unaffected. Design/methodology/approach The study was conducted at 10 universities, five from the private sector and five from the state sector out of the 100 accredited Ghanaian universities. The authors sent out 405 questionnaires and 371 were returned. Findings The results showed a strong relationship between specific causes and different dimensions of CMB. The authors said their analysis identified specific factors that “provide the seedbed for institutionalized bullying”. Originality/value The authors said the research provides the basis for designing policies for employees at any organization. A one-size-fits-all approach was not always appropriate, however, and their identification of the role of individual factors could help universities find their own solutions.

The effect of corporate political advocacy on brand perception: an event study analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jan Klostermann ◽  
Chris Hydock ◽  
Reinhold Decker
Keyword(s):  
Event Study ◽  
Design Methodology ◽  
Political Advocacy ◽  
Moderating Effects ◽  
Negative Effects ◽  
Content Type ◽  
The Past ◽  
Negative Effect ◽  
Brand Perception

Purpose In recent years, brands have increasingly engaged in corporate political advocacy (CPA; also termed brand activism or corporate sociopolitical activity) by taking positions on polarizing sociopolitical issues. Recent experimental research suggests that consumers respond to CPA based on its alignment with their own values, and that it typically induces an overall negative response. This study aims to provide additional insights by exploring consumer brand perceptions following CPA. Design/methodology/approach An event study of 106 CPA events and weekly consumer brand perception data was conducted. A regression model was used to investigate the moderating effects of CPA effort, concurrence and the strength of the online protests evoked by the CPA. Findings The results show that CPA had a negative effect on consumers’ brand perceptions and that the effect was stronger for customers relative to non-customers. The negative effect was attenuated by CPA concurrence and amplified by effort. Additionally, online protests were driven by the CPA effort and had a strong negative effect on brand perception. Online protests were stronger in the past, and, in turn, the negative effects of CPA on brand perceptions have slightly weakened in recent years. Originality/value This study contributes to the existing literature by highlighting the role of online protests following CPA and distinguishing consumer and customer responses. This study also provides converging evidence of the moderating effects of effort and concurrence identified in previous studies.

On dialectics in theorizing: the contingent nature of organizational learning

2020 ◽  
Vol 28 (4) ◽  
pp. 957-968
Author(s):  
Norman Meisinger
Keyword(s):  
Organizational Learning ◽  
Design Methodology ◽  
Content Type ◽  
The Core ◽  
The Past ◽  
Conceptual Study

Purpose During the past decades, numerous contributions to organizational learning have emerged. However, these theories are plagued by the same paradoxical core that prevents organizational learning from being unambiguously determined or stably located throughout the entire organization and its individuals. The purpose of this paper is to understand how researchers approach this issue. Design/methodology/approach Through a meta-lens, this conceptual study observes how researchers are taming the paradox of organizational learning, referring exclusively to the theories that deal with its inherent paradox. Findings The author distinguishes fundamentally different theorizing strategies. Therefore, the paper aims not to sharpen the elusive and fuzzy nature of organizational learning but to sharpen the elusive understanding that its nature is fuzzy. As a consequence, the study further emphasizes how challenging an instrumental use of the academic construct of organizational learning for practicing managers outside research laboratories is. Originality/value The paper contributes (first) to the core understanding of the inherently conflicting construct of organizational learning by (second) uncovering the dialectics of the theories concerning it – the former only becomes feasible as a result of the latter.

New learning and old learning

2020 ◽  
Vol 34 (6) ◽  
pp. 21-23
Keyword(s):  
Knowledge Management ◽  
Organizational Learning ◽  
Learning Organization ◽  
Design Methodology ◽  
Reading Time ◽  
Content Type ◽  
Management Processes ◽  
New Learning ◽  
Pertinent Information ◽  
Practical Implications

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds his/her own impartial comments and places the articles in context. Findings Organizational learning is one of those themes that everyone within a firm can get on board with. It sounds important and logical, and no one is going to argue against organizational learning, are they? Once the HR department declares your firm a “learning organization” and ensures that knowledge management processes are updated, new training is rolled out and mentoring introduced across hierarchies, everyone will be happy in the knowledge that they are now part of a learning organization. Practical implications This paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

The employee survey: benefits, problems in practice, and the relation with the high performance organization

2014 ◽  
Vol 13 (6) ◽  
pp. 227-232 ◽  
Author(s):  
André de Waal
Keyword(s):  
High Performance ◽  
Design Methodology ◽  
Employee Survey ◽  
Content Type ◽  
Non Profit ◽  
The Past ◽  
Management Techniques ◽  
Complementary Techniques ◽  
High Performance Organization

Purpose – The purpose of this article is to discuss the role of the employee in the high performance organization. One of the management techniques which has gained much popularity the past 15 years is the employee satisfaction survey. Many organizations, both profit and non-profit, use a yearly questionnaire, which measures the satisfaction of employees with all sorts of things in the organization. Yet recently, dissenting opinions can be heard that are critical of what they call “the yearly employee survey ritual”. The criticism focuses on the results of the survey which are not dealt with adequately so that the employee survey gradually has become a dissatisfier for employees. Another phenomenon is that organizations that are considering to conduct a high performance organization (HPO) diagnosis renounce this using the justification that “we are already doing an employee survey.” Design/methodology/approach – In this article the purpose of the employee survey, its advantages, its problems in practice and its relation with the HPO Framework are discussed. Findings – It is shown how the employee survey can be improved. In addition, its is shown that the employee survey and the HPO Framework are two different but complementary techniques that can and should be used in conjunction with each other. Originality/value – This article is one of the first to discuss the relation between two important management improvement techniques: the employee survey and the HPO framework.

scholarly journals Learning as cognition: a developmental process for organizational learning

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rob E. Carpenter
Keyword(s):  
Organizational Learning ◽  
Design Methodology ◽  
Developmental Process ◽  
Group Cognition ◽  
Organization Learning ◽  
Content Type ◽  
Practical Implications

Purpose The aim of this article is to present a viewpoint from learning as individual and group cognition for the benefit of organization learning scholarship. Design/methodology/approach Conceptual viewpoint of the author. Findings The results demonstrate that perspective of intentionality is important for understanding how learning as cognition develops into organizational learning. Practical implications Organizations that recognize perspective as the agency by which learning as cognition develops organizational learning have a better opportunity to remain competitive. Originality/value This paper provides a basis to advance understanding on how perspective influences learning as cognition as a developmental process for organizational learning.

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