An inward look using backward economic linkages in a developing country

2014 ◽  
Vol 6 (3) ◽  
pp. 244-260 ◽  
Author(s):  
Kelly J. Semrad ◽  
Jorge Bartels Villanueva
Keyword(s):  
Supply Chain ◽  
Economies Of Scale ◽  
Case Study Research ◽  
Economic Benefits ◽  
Business Owners ◽  
Tourism Industry ◽  
Local Network ◽  
Content Type ◽  
Tourism Supply Chain ◽  
Economic Linkages

Purpose – The purpose of this study is to explore potential reasons that might explain why locally owned tourism firms cheat the use of backward economic linkages that (when used) might otherwise maximize the economic benefits of the tourism industry for locals. Design/methodology/approach – For this exploratory qualitative case study research design, 25 face-to-face interviews were conducted with various tourism business owners and managers in Puntarenas, Costa Rica. Findings – The findings indicate that while the participants felt that tourism business' economies of scale could be improved if all locally owned businesses purchased within the tourism supply chain they themselves were purchasing outside of the supply chain. This behavior was characterized as a result of a non-cooperative market. Research limitations/implications – The major implication from the study is a trend that emerged from the data that seems to detect a tragedy of the commons scenario that is rooted in game theory. This scenario provides insight into a problem where tourism business owners and managers indicate an understanding of the value of using local network linkages, but instead cheat the system. A limitation of the study is that case studies may only be generalized to theoretical propositions and not to similar contextual situations. Originality/value – Mainstream tourism literature has provided quantitative assessments that determine the direct, indirect, induced, and multiplier effects of local links between industries, sectors, and different producers that are used in the tourism supply chain. Findings from these studies indicate that local areas economically benefit when these links are actively used. However, not extensively addressed is identification of why (when most individuals know they may all benefit from the use of said linkages) cheat the system.

An Overview of Tourism Supply Chains Management and Optimization Models (TSCM – OM)

2020 ◽  
pp. 217-241
Author(s):  
Jonnatan F. Avilés-González ◽  
Sonia Valeria Avilés-Sacoto ◽  
Leopoldo Eduardo Cárdenas-Barrón
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Information Source ◽  
Economic Benefits ◽  
Tourism Industry ◽  
Optimization Models ◽  
Economic Market ◽  
Chain Management ◽  
Tourist Attractions ◽  
Tourism Supply Chain

Around the world tourism industry represents economic benefits to the countries in where the tourist attractions are located. The purpose of this chapter is to search and review recent researches related to the area of tourism under supply chain management and optimization models perspectives. The main aim of this chapter is to identify and discuss how the tourism supply chain is studied when it is subject to different economic, market, and optimization strategies. Considering the period of 2005 to 2016, a systematic review was performed using research studies in the area of tourism supply chain management. The results show that game theory is used as a theoretical base in the majority of the cases, but several novel approaches are also incorporated to the analysis. This review can be used as a complement of the previous works and a valuable information source for the decision makers involved in the tourism area.

Resilience against the COVID-19 pandemic: is the hotel and tourism supply chain on the right path?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Aaditya Jain ◽  
Saket Shanker ◽  
Akhilesh Barve
Keyword(s):  
Supply Chain ◽  
Critical Success Factors ◽  
Success Factors ◽  
Tourism Industry ◽  
Second Phase ◽  
Content Type ◽  
Critical Success ◽  
Factors Influencing ◽  
Tourism Sector ◽  
Tourism Supply Chain

PurposeThe hotel and tourism industry forms a crucial economic sector for all the economies around the world. However, it suffered the worst hit during the COVID-19 outbreak. Considering the hotel and tourism sector's critical situation, this manuscript aims to emphasise the importance of resilience in the hotel and tourism supply chain (HTSC) and explores the crucial barriers that tend to disturb the inculcation of stability in the hotel and tourism sector. The present research analyses the factors influencing the hotel and tourism sector's resilience and also takes into consideration the various critical success factors (CSFs) needed to build a resilient HTSC.Design/methodology/approachA two-phase research approach has been proposed and used in this study. In the first phase, eight CSFs and sixteen factors influencing the hotel and tourism sector's resilience during the COVID-19 pandemic were identified. The basis of the identification of the CSFs and factors was literature and inputs received from experts. In the second phase, the grey-Entropy-EDAS, a qualitative and quantitative analysis, was used to analyse the identified CSFs and factors to determine the priority of concern.FindingsIn this research, the most imperative facet influencing the hotel and tourism sector's resilience has been identified, and the findings will assist hotel and tourism sector in managing and mitigating the repercussions of the COVID-19 pandemic. The analysis of the results indicates that out of all the critical success factors, supply chain visibility is the most crucial aspect in building HTSC's resilience, whereas economic catastrophe is the most influential factor. Sensitivity analysis is also conducted to examine the priority ranking stability.Practical implicationsThe results of this study can be used by the hotel supply chain managers and policymakers to plan for various challenges faced by them as they try to implement resilience-based strategies in their supply chain.Originality/valueThis research is unique as it analyses the general factors hindering the pathway of resilience in the hotel and tourism supply chain. This is also the first kind of study that has used grey-Entropy to analyse the critical success factors and grey-EDAS for analysing the impact of various factors influencing the hotel and tourism sector's resilience.

Performance evaluation of tourism supply chain management: the case of Thailand

2019 ◽  
Vol 25 (6) ◽  
pp. 1193-1207 ◽  
Author(s):  
Daraka Palang ◽  
Korrakot Yaibuathet Tippayawong
Keyword(s):  
Supply Chain ◽  
Performance Evaluation ◽  
Supply Chain Management ◽  
Performance Measurement ◽  
Relationship Management ◽  
Tourism Industry ◽  
Service Performance ◽  
Chain Management ◽  
Content Type ◽  
Tourism Supply Chain

Purpose The purpose of this paper is to investigate and develop a framework of the performance evaluation of tourism supply chain management (SCM) for the case of Thailand. Design/methodology/approach The performance measurement of tourism SCM was based upon the eight dimensions of service performance, namely order process management (OPM), supplier relationship management (SRM), service performance management (SPM), capacity and resources management, customer relationship management, demand management (DM), information and technology management, tour finance supply chain. Data were collected from 195 samples of experts of each component of the supply chain to identify the weight pairwise and criteria on each tourism component. The study also adopted analytical hierarchy process (AHP) technique to rank the dimensions of service performance for searching the suitable performance measurement. Findings The results showed that there are both similarities and differences in each tier. Among the eight dimensions subject to this measurement, OPM, SPM and SRM are ranked as 1, 2 and 3, respectively, in tourism supply chain. Research limitations/implications One limitation should be considered. As the results of this performance measurement are drawn from sole perspectives of the tourism-business operators, these are probably different from those of the tourists. Originality/value The contribution of this study is another effective performance measurement which is expected to benefit the evaluation of tourism supply chain for Thai tourism industry.

An Overview of Tourism Supply Chains Management and Optimization Models (TSCM – OM)

2017 ◽  
pp. 227-250
Author(s):  
Jonnatan F. Avilés-González ◽  
Sonia Valeria Avilés-Sacoto ◽  
Leopoldo Eduardo Cárdenas-Barrón
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Information Source ◽  
Economic Benefits ◽  
Tourism Industry ◽  
Optimization Models ◽  
Economic Market ◽  
Chain Management ◽  
Tourist Attractions ◽  
Tourism Supply Chain

Around the world tourism industry represents economic benefits to the countries in where the tourist attractions are located. The purpose of this chapter is to search and review recent researches related to the area of tourism under supply chain management and optimization models perspectives. The main aim of this chapter is to identify and discuss how the tourism supply chain is studied when it is subject to different economic, market, and optimization strategies. Considering the period of 2005 to 2016, a systematic review was performed using research studies in the area of tourism supply chain management. The results show that game theory is used as a theoretical base in the majority of the cases, but several novel approaches are also incorporated to the analysis. This review can be used as a complement of the previous works and a valuable information source for the decision makers involved in the tourism area.

Applying the Theory of Constraints Principles to Tourism Supply Chain Management

2021 ◽  
pp. 109634802199679
Author(s):  
Xiaofeng Zhao ◽  
Jianrong Hou
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Systems Thinking ◽  
Supply Chain Coordination ◽  
Tourism Industry ◽  
Theory Of Constraints ◽  
Chain Management ◽  
Tourism Management ◽  
Research Findings ◽  
Tourism Supply Chain

Tourism supply chain management has become an important research topic as individual firms no longer compete as isolated entities but rather as supply chains in the tourism industry. Despite the evidence that benefits can be gained to improve profitability, competitiveness, and customer satisfaction, the research on how to manage the tourism supply chain is very limited. This research contributes to the literature by applying the theory of constraints (TOC) with systems thinking to tourism supply chain management. It proposes that the key issue in tourism supply chain management is the coordination of business activities and the TOC with systems thinking can effectively support tourism supply chain coordination of the various links and processes. The article examines the TOC performance measures and the drum–buffer–rope model in the context of tourism management and applies the focusing process of the TOC as a continuous improvement approach for tourism supply chain management. The research findings suggest that, given modifications to the TOC terminology and the principles, the TOC principles can work as an excellent approach to facilitate the tourism supply chain management.

A Multi-Agent-Based Research on Tourism Supply Chain Risk Management

2014 ◽  
Vol 13 (03) ◽  
pp. 133-153 ◽  
Author(s):  
Luo Biao ◽  
Wan Liang ◽  
Liang Liang
Keyword(s):  
Risk Management ◽  
Supply Chain ◽  
Tourism Industry ◽  
Limiting Factors ◽  
Supply Chain Risk Management ◽  
Agent Based ◽  
Research Perspective ◽  
Multi Agent ◽  
High Level ◽  
Tourism Supply Chain

The high level of complexity of tourism supply chain and the inherent risks that exist in the demand and supply of resources are viewed as major limiting factors in achieving high level performance. Though emerging literature on risk management in tourism industry or its equivalent exists, progress in this area is uneven, as most research focuses on this problem from the traditional single business risk management perspective, without considering the entire range of different suppliers involved in the provision and consumption of tourism products. This study applies risk management theory to a new research perspective, which is tourism supply chain management (SCM). This paper develops a framework for the design of a multi-agent-based decision support system (DSS) based on multi-agent theory and technique, in order to manage disruptions and mitigate risks in tourism supply chain.

Modeling the barriers of green supply chain management in small and medium enterprises

2018 ◽  
Vol 29 (6) ◽  
pp. 1110-1122 ◽  
Author(s):  
Abhijit Majumdar ◽  
Sanjib Sinha
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Small And Medium Enterprises ◽  
Economic Benefits ◽  
Green Supply Chain Management ◽  
Green Supply Chain ◽  
Chain Management ◽  
Content Type ◽  
Green Practices ◽  
Medium Enterprises

PurposeSmall and medium enterprises (SMEs) of Indian clothing industry have become one of the most important cogs of global fashion supply chain. However, the implementation of green practices is still in the nascent stage. The purpose of this paper is to analyze the important barriers of green supply chain management in Indian clothing SMEs.Design/methodology/approachA total of 36 barriers related to green supply chain management (GSCM) practices were identified through exhaustive literature review. Then ten important barriers were shortlisted through questionnaire survey among supply chain practitioners using five-point Likert scale. Finally, interpretive structural modeling technique was used to decipher the contextual relationships among these barriers.FindingsComplexity of green process and system design and lack of support from regulatory authorities were found to be the barriers having the maximum driving power. Lack of consumer support and high investment and low economic benefits were also found to be important barriers in the way of green practices implementation in clothing SMEs. In contrast, lack of reward systems for suppliers, uncertainty of green outcome, lack of green materials, process and technology and lack of flexibility to switch over to green system were the dependent barriers.Originality/valueThe important barriers of GSCM practices in Indian clothing SMEs have been identified and analyzed. The finding will be helpful in making the Indian clothing SMEs environmentally sustainable by eliminating the important barriers.

Let the buyer beware: how network structure can enable (and prevent) supply chain fraud

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Scott DuHadway ◽  
Carlos Mena ◽  
Lisa Marie Ellram
Keyword(s):  
Supply Chain ◽  
Network Structure ◽  
Structural Characteristics ◽  
Case Study Research ◽  
Structural Holes ◽  
Content Type ◽  
New Concepts ◽  
Bridge Collapse ◽  
Multiple Case

PurposeSupply chain fraud is a significant global concern for firms, consumers and governments. Evidence of major fraud events suggests the role of supply chain structures in enabling and facilitating fraud, as they often involve several parties in complicated networks designed to obfuscate the fraud. This paper identifies how the structural characteristics of supply chains can play an important role in enabling, facilitating and preventing fraud.Design/methodology/approachThe research follows a theory elaboration approach. The authors build on structural holes theory in conjunction with a multiple case study research design to identify new concepts and develop propositions regarding the role of network structure on supply chain fraud.FindingsThis research shows how structural holes in a supply chain can create advantages for unscrupulous firms, a role we call tertius fraudans, or the cheating third. This situation is exacerbated by structural ignorance, which refers to the lack of knowledge about structural connections in the network. Both structural holes and structural ignorance can create information gaps that facilitate fraud, and the authors propose solutions to detect and prevent this kind of fraud.Originality/valueThis paper extends structural holes theory into the domain of fraud. Novel concepts including tertius fraudans, structural ignorance and bridge collapse are offered, alongside a series of propositions that can help understand and manage structural supply chain fraud.

The Israeli travel and tourism industry faces COVID-19: developing guidelines for facilitating and maintaining a nuanced response and recovery to the pandemic

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Joshua Schmidt ◽  
Alex Altshuler
Keyword(s):  
Cultural Context ◽  
Service Providers ◽  
Risk Mitigation ◽  
Supply And Demand ◽  
Economic Benefits ◽  
Tourism Industry ◽  
Research Approach ◽  
Content Type ◽  
Travel And Tourism ◽  
The Government

Purpose This paper aims to discuss how the tourism industry is contending with the economic and interorganizational challenges wrought by the COVID-19 outbreak and heightened by a lack of communication between the government and local businesses in the state of Israel. The researchers examine the dependency of the tourism industry on the general preparation programs that were developed and are currently being deployed by the relevant national stakeholders and question whether instead, it should use the pandemic as a catalyst for formulating its own nuanced tourism-travel-and-hospitality-oriented strategies and procedures. Design/methodology/approach Applying an ethnographic-based mix-methods research approach, this paper draws on insights from data compiled by fusing existing theoretical and emerging practical knowledge with empirical research (qualitative and quantitative) conducted among numerous relevant macro (governmental/centralized industry) and micro (hotels, travel and tourism operators and service providers) stakeholders as well as potential consumers. Findings It is essential that national and local government bodies form collaborative interorganizational relationships with local stakeholders to jointly activate case-specific hospitality and travel-specific risk mitigation management strategies. Moreover, the pandemic laid bare the tentative and fragile nature of the globalized tourism industry supply and demand chains, a condition that may be remedied via a pivot toward using national or even regional supply chains and goods and service providers. Within Israel, such changes could lead to increased economic benefits that extend beyond the tourism industry to provide certain security-related benefits. Originality/value Relating to idiosyncratic factors relevant to an Israeli cultural context, this paper uses the ethnographic field-borne familiarity of the researchers with the tourism and travel industries in Eilat and the Dead Sea to offer applicable suggestions for leveraging certain industry resources to both meet the demands of the present-day circumstances and cultivate a multifaceted organizational web of macro and micro social, economic and environmental networks so as to foster a more diversified and therefore resilient local tourism and travel economy.

Product recall strategy in the supply chain: utility and culture

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dara Schniederjans ◽  
Mehrnaz Khalajhedayati
Keyword(s):  
Supply Chain ◽  
Expected Utility ◽  
Large Scale ◽  
Economic Benefits ◽  
Product Recalls ◽  
Product Recall ◽  
Cross Sectional ◽  
Content Type ◽  
Supply Chain Networks ◽  
Cultural Variables

PurposeProduct recalls have the potential to damage firm and consumer quality reputation. While globalization has brought about various economic benefits, expanding supply chain networks have also made it more difficult for downstream organizations to manage product recall strategy. This study aims to examine the role of culture on a manufacturer's initiation of a recall and the severity of the remedy chosen for the product recall.Design/methodology/approachUtilizing the culture-specific argument, this study uses an exploratory approach to assess how cultural variables impact recall strategy utilizing a large-scale data analysis with a cross-sectional time-series panel of 898 firms.FindingsThe results provide support for the expected utility hypothesis that the more severe the consequence, the more likely a manufacturer will decide to recall the product. Moreover, the more likely the manufacturer will provide greater returns to the consumer. However, these relationships are impacted to differing degrees by the manufacturer's cultural origin.Originality/valueThese results provide evidence to researchers about how culture impacts the expected utility hypothesis in the decision theory. The study examines how deeply embedded cultural variables impact the relationship between the foreseeable consequence of the product recall and the recall facilitator and remedy.

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