Using Fractal Enterprise Model in Technology-Driven Organisational Change Projects: A Case of a Water Utility Company

2021 ◽  
Author(s):  
Steven Leego ◽  
Ilia Bider
Keyword(s):  
Organisational Change ◽  
Water Utility ◽  
Utility Company ◽  
Enterprise Model ◽  
Change Projects

Modernization of the water utility company of Bogotá (Colombia): an example of public and private participation for solving management problems of water companies in developing countries

2005 ◽  
Vol 5 (2) ◽  
pp. 107-113
Author(s):  
F. Zuleta ◽  
A. Merlano ◽  
A. Alvarez ◽  
M. Montoya ◽  
E. Restrepo
Keyword(s):  
Developing Countries ◽  
Latin American ◽  
Public Management ◽  
Practical Case ◽  
Water Utility ◽  
Comparative Efficiency ◽  
Utility Company ◽  
Private Participation ◽  
Management Problems ◽  
Water Companies

A common characteristic of water utility and wastewater companies in developing countries is management problems and limited commercial vocation. In the biggest Latin American cities there is a level of infrastructure enough for providing a substantially better service than the one currently supplied to their badly served customers. For years decisions have moved between two extremes: public management – usually corrupted with playing politics and inefficiency problems, and privatization – sharply criticized by many, and which has shown tendencies to inequality that leave it far away from earning panacea status. This paper is intended to expose the advantages of a novel model in which a state-run company with commercial management problems, the EAAB, solves its limitations by keeping the ownership of its assets and successfully incorporating the participation of better practices from other specialized operators, one of which is a state-owned player, EEPPM. This scheme demonstrates how the service indicators of a system serving eight million inhabitants in the Colombian capital improved significantly with state-owned assets and private participation, without giving in to privatization pressures or stagnating in the usual inefficiency typical of public management in developing countries. This is proposed as a replicable experience that can be used in medium and large cities in other countries with similar management problems, with certain adjustments to fit the solution to the specific cases. This is also a practical case for conducting a comparison of competitiveness within a city, of interest for regulatory entities and investigators on the potential of comparative efficiency in a traditionally monopolistic industry.

scholarly journals Project managers’ and change managers’ contribution to success

2016 ◽  
Vol 9 (2) ◽  
pp. 451-465 ◽  
Author(s):  
Julien Pollack ◽  
Chivonne Algeo
Keyword(s):  
Critical Success Factors ◽  
Online Survey ◽  
Success Factors ◽  
Organisational Change ◽  
Project Managers ◽  
Content Type ◽  
Critical Success ◽  
Project Risks ◽  
Change Projects ◽  
Specific Project

Purpose – Many projects involve an organisational change component. Project management (PM) and change management (CM) have the potential to jointly contribute to the delivery of organisational changes. However, there is a lack of clarity in the literature about the boundary and relationship between these disciplines. The purpose of this paper is to explore the contribution these disciplines make to a set of project critical success factors, to understand the ways that these disciplines can most effectively work together. Design/methodology/approach – This paper analyses data collected through an online survey, examining project managers’ and change managers’ perception of each disciplines’ contribution to critical success factors. The survey received 455 responses. Findings – This paper identifies the success factors that are most clearly influenced by PM and CM, and areas where practitioners of these disciplines hold significantly different perceptions of their contributions. The results have been used to rank and categorise success factors based on the influence of each discipline. This has been used to develop a risk-based questionnaire to guide the contribution of PM and CM to the mitigation of specific project risks. Originality/value – These findings will be of use to practitioners managing organisational change projects, or projects with a significant change component. The findings will be of assistance in determining the ways in which these disciplines should work together to mitigate risks associated with specific critical success factors.

scholarly journals Multi-Year Index-Based Insurance for Adapting Water Utility Companies to Hydrological Drought: Case Study of a Water Supply System of the Sao Paulo Metropolitan Region, Brazil

Water ◽  
2020 ◽  
Vol 12 (11) ◽  
pp. 2954
Author(s):  
Diego A. Guzmán ◽  
Guilherme S. Mohor ◽  
Eduardo M. Mendiondo
Keyword(s):  
Sao Paulo ◽  
Hydrological Drought ◽  
Planning System ◽  
Economic Losses ◽  
Insurance Fund ◽  
São Paulo ◽  
Water Utility ◽  
Utility Company ◽  
Data Limitations ◽  
Utility Companies

The sustainability of water utility companies is threatened by non-stationary drivers, such as climate and anthropogenic changes. To cope with potential economic losses, instruments such as insurance are useful for planning scenarios and mitigating impacts, but data limitations and risk uncertainties affect premium estimation and, consequently, business sustainability. This research estimated the possible economic impacts of business interruption to the Sao Paulo Water Utility Company derived from hydrological drought and how this could be mitigated with an insurance scheme. Multi-year insurance (MYI) was proposed through a set of “change” drivers: the climate driver, through forcing the water evaluation and planning system (WEAP) hydrological tool; the anthropogenic driver, through water demand projections; and the economic driver, associated with recent water price policies adopted by the utility company during water scarcity periods. In our study case, the evaluated indices showed that MYI contracts that cover only longer droughts, regardless of the magnitude, offer better financial performance than contracts that cover all events (in terms of drought duration). Moreover, through MYI contracts, we demonstrate solvency for the insurance fund in the long term and an annual average actuarially fair premium close to the total expected revenue reduction.

scholarly journals Optimización operativa de Aguas de Manizales S.A. ESP, a partir de la implementación del SIG [Operational optimization of Aguas de Manizales S.A. ESP, throughout implementing a GIS]

2010 ◽  
Author(s):  
Valentina Giraldo Fadul
Keyword(s):  
Drinking Water ◽  
Initial State ◽  
Water Utility ◽  
Utility Company ◽  
Sewage System ◽  
Gis Applications ◽  
Utility Companies ◽  
El Sistema ◽  
History Of ◽  
Potential Improvement

Resumen Desde el desarrollo de los Sistemas de Información Geográfica su aplicación se ha extendido a diversos campos como densidad poblacional, medio ambiente, transporte, agricultura, entre otros. El sector de Agua potable y alcantarillado no ha sido ajeno a las bondades que brinda un SIG para administrar de manera gráfica diferentes elementos de un sistema que poseen atributos, características y una posición geográfica relativa. Con el fin de analizar la utilidad y beneficios de la implementación de un Sistema de Información Geográfica en una empresa de este tipo, se ha querido estudiar la empresa Aguas de Manizales S.A. ESP organización reconocida en Colombia como modelo de gestión en el sector de agua potable y alcantarillado, considerando la forma como el SIG contribuyó en su fortalecimiento empresarial y examinando el comportamiento y mejora de algunos de los componentes del sistema más representativos, además de concluir sobre las aplicaciones del SIG que hoy en día son susceptibles de mejorar su aprovechamiento en la empresa. Este documento describe en primera instancia el sistema de acueducto y alcantarillado operado por la empresa con el fin de identificar los diferentes elementos que entraron a ser administrados con ayuda del Sistema de Información Geográfica. Hace una presentación del estado inicial de los componentes del sistema antes de la implementación del SIG desde el punto de vista técnico y comercial. Así mismo, muestra un análisis de la forma como la puesta en marcha del mismo contribuyó a alcanzar la optimización operativa actual, detallando finalmente los diferentes beneficios obtenidos por la empresa y las aplicaciones y utilidades del SIG que cuentan con un potencial de mejora de su uso en una empresa de acueducto y alcantarillado. Palabras ClaveSIG, acueducto, alcantarillado. Abstract Since their early development Geographic information Systems (GIS) applications have extended to different areas such population density, natural environment, transportation, agriculture, among others. Water utility companies have also implemented GIS to manage the elements of their business possessing the geographical relative location and attributes that characterize them. Aguas de Manizales S.A. ESP is a leading water utility company in the sector of drinking water and sewage system in Colombia. This document describe the process of implementing a GIS system within AGUAS considering the history of the system implementation, the contributions of GIS to AGUAs management structure and the areas susceptible of further implementation.This document describes the characteristics of drinking water and sewage system operated by AGUAS identifying the different elements to be managed by the GIS. I present the initial state of the components of the system before the GIS implementation from the technical and commercial viewpoint and the developments to reach the current operative optimization. Finally, I summarize the benefits obtained for the organization and the areas for potential improvement. KeywordsGIS, drinking water, sewage.

Auditing and monitoring to enhance energy efficiency (AGBAR experience)

2014 ◽  
Vol 9 (3) ◽  
pp. 277-282
Author(s):  
J. A. Imbernon ◽  
X. Aldea ◽  
B. Usquin ◽  
D. Marin
Keyword(s):  
Energy Consumption ◽  
Co2 Emissions ◽  
Energy Use ◽  
Water Cycle ◽  
Energetic Cost ◽  
Water Utility ◽  
Utility Company ◽  
Energy Auditing ◽  
Reduce Carbon Dioxide ◽  
Carbon Dioxide Co2

The changing global energy environment which promotes efficiency in energy use and production as well as the use of renewable energies has led to the need for appropriate methodologies and tools in order to manage energy more efficiently. The objective of this paper is to describe the methodology and tools developed and implemented by Aqualogy (a subsidiary company of the AGBAR water utility company, specialised in technology) in order to improve energetic performance and reduce carbon dioxide (CO2) emissions from water facilities. The methodology combines energy auditing with an energy consumption monitoring plan. Some tools have been developed in this field in order to support decision-making, such as those regarding tariff optimisation, and prediction of equipment anomalies that could lead to an increase in energy consumption. Using the tool CAFCA, a carbon footprint calculator specifically for the water cycle, it is possible to report greenhouse gases emissions and to quantify savings in CO2 emissions. By applying this methodology to 21.7% of AGBAR's facilities we have been able to observe a reduction of 3% audited energy, which means 6% of the facilities' energetic cost.

scholarly journals Managing people and learning in organisational change projects

2017 ◽  
Vol 30 (6) ◽  
pp. 923-935 ◽  
Author(s):  
David Shaw
Keyword(s):  
Design Methodology ◽  
Management Practices ◽  
Organisational Change ◽  
Organisational Learning ◽  
Sense Making ◽  
Content Type ◽  
Project Outcomes ◽  
New Ideas ◽  
Change Projects ◽  
Internal Sense

Purpose The purpose of this paper is to assess the influence of people management practices on the outcomes of organisational change projects through their contributions to organisational learning. The contributions to their outcomes of particular corporate and project-specific people management practices are considered. Design/methodology/approach Case studies of two organisational change projects undertaken by Arts Council England during 2006-2007 are used to examine how far and in what ways people management practices influence the outcomes of such projects. Organisational change is considered as an instance of organisational learning, which in turn is examined in relation to the twin activities of developing new ideas and internal sense-making. Findings Evidence is presented that certain people management practices, individually and in combination, influence the outcomes of organisational change projects significantly through their contributions to organisational learning. Research limitations/implications Research into the influence of particular people management practices, and the contexts and processes through which it is exerted, is necessary to develop more generalisable conclusions. This influence is liable to be invisible to less granular research into people management as a general construct. Originality/value Research into the use of project management methods specifically to implement organisational change is sparse. The findings of this paper contradict findings from research into the influence of people management on project outcomes in general, which suggest that it does not have a significant effect.

Sign in / Sign up

Export Citation Format

Share Document