scholarly journals Trust in virtual teams: towards an integrative model of trust formation

2004 ◽  
Author(s):  
Y.-T.C. Hung ◽  
A.R. Dennis ◽  
L. Robert
Keyword(s):  
Virtual Teams ◽  
Integrative Model ◽  
Trust Formation

Forming Trust in Virtual Writing Teams

2010 ◽  
pp. 88-111 ◽  
Author(s):  
Sean D. Williams
Keyword(s):  
Virtual Teams ◽  
Social Presence ◽  
Collaborative Writing ◽  
Virtual Team ◽  
General Concept ◽  
Team Members ◽  
Performance Orientation ◽  
Use Of Technology ◽  
Trust Formation ◽  
And Performance

This chapter explores collaborative writing in virtual teams, and, particularly, trust formation in virtual writing teams, to help those who create or work in virtual writing teams to understand the importance of trust. In order to build the case for trust as the key component in teams, the chapter presents important background on teams as a general concept. In particular, it considers the constituents of quality teams, which include small team size, diverse team membership, interdependent relationships, shared team vision, articulated processes, and performance orientation. The chapter then elaborates on the role of trust in teams, presenting it as the key feature for any type of team environment. Based on this background, the chapter then differentiates the general concept of teams from virtual teams in particular, arguing that virtual teams must address specific considerations in order to build trust. Such considerations include the composition of the team, where team members possess a propensity to trust; the proper use of technology in the virtual team, so that the medium matches the communicative need; and social presence, or the ways that virtual teams can build trust by using communication behaviors to demonstrate to others that they share understanding. The chapter combines the general team considerations with the virtual team considerations into a rubric for building strong virtual teams based upon four major categories: team traits, team actions, individual traits, and environment traits. The chapter concludes with suggestions for future study.

Research opportunities for determining the elements of early trust in virtual teams

2019 ◽  
Vol 43 (3) ◽  
pp. 350-366
Author(s):  
Ross Gardner ◽  
Ad Kil ◽  
Nick van Dam
Keyword(s):  
Virtual Teams ◽  
Field Research ◽  
Trust Model ◽  
Content Type ◽  
Research Opportunities ◽  
Trust Development ◽  
Trust Formation ◽  
Short Period ◽  
And Performance ◽  
New Research

Purpose This paper aims to analyze cognitive-based trust development during the beginning phase of virtual teams (VT) before any trustor’s firsthand, knowledge-based trust of a trustee can develop. At this phase, early cognitive trust development is largely an individual construct that can help set the tone for subsequent phases and may also influence final VT effectiveness and performance. Design/methodology/approach This study begins with an analysis of cognitive-based trust and trust in VT and then focuses on the models and antecedents of early trust development in VT. Findings The conclusion offers a precise visualization of the research on early trust development in VT that identifies new research opportunities, particularly valuable for new field research. Research limitations/implications This literature review could be useful to both researchers of early trust formation in VTs and to organizations that use VTs as a part of their workforce. The figures and tables produced in this literature could be useful to researchers of early trust development in VTs in two areas. First, researchers can use this information to quickly identify the academic literature associated with each component of early trust models, the type of research conducted for each component. Second, new research opportunities based on this sample for each component of the early trust model is clearly identified. Practical implications Organizations need to ensure that members of VTs can form quickly and operate effectively within a short period. Identifying factors that may influence early trust formation could give managers and VT members an understanding of the importance of trust development in the early stages of VTs and how this may ultimately influence a VTs performance, effective teamwork and productivity. Originality/value The conclusion offers a precise visualization of the research on early trust development in VT that identifies new research opportunities, particularly valuable for new field research.

Trust tokens in team development

2014 ◽  
Vol 20 (1/2) ◽  
pp. 39-64 ◽  
Author(s):  
Plinio Pelegrini Morita ◽  
Catherine Marie Burns
Keyword(s):  
Virtual Teams ◽  
Interface Design ◽  
Communication Systems ◽  
Knowledge Integration ◽  
Computer Mediated Communication ◽  
Ethnographic Study ◽  
Content Type ◽  
Face To Face ◽  
Trust Formation ◽  
Design Objects

Purpose – Computer-mediated communication systems (CMCSs) have become the standard for supporting virtual teamwork. However, interpersonal trust formation though CMCSs is impaired due to limited media richness of the communication channels. The aim of this paper is to identify trust forming cues that occur naturally in face-to-face environments and are suitable to include in CMCSs design, to facilitate greater trust in virtual teams. Design/methodology/approach – To select cues that had a strong effect on fostering trust behaviour, a non-participatory ethnographic study was conducted. Two student teams at the University of Waterloo were observed for 6-12 months. Researchers identified mechanisms used for building trust and bridging team developmental barriers. Findings – The paper identifies five trust tokens that were effective in developing trust and bridging team developmental barriers: expertise, recommendations, social capital, willingness to help/benevolence, and validation of information. These behavioural cues, or behavioural trust tokens, which are present in face-to-face collaborations, carry important trust supporting information that leads to increased trust, improved collaboration, and knowledge integration. These tokens have the potential to improve CMCSs by supplementing the cues necessary for trust formation in virtual environments. Practical implications – This study identifies important mechanisms used for fostering trust behaviour in face-to-face collaborations that have the potential to be included in the design of CMCSs (via interface design objects) and have implications for interface designers, team managers, and researchers in the field of teamwork. Originality/value – This work presents the first ethnographic study of trust between team members for the purpose of providing improved computer support for virtual collaboration via redesigned interface components.

The Building Blocks for Creativity in Virtual Teams

2011 ◽  
pp. 98-121 ◽  
Author(s):  
Jill Nemiro
Keyword(s):  
Virtual Teams ◽  
Team Performance ◽  
Relevant Literature ◽  
Virtual Team ◽  
Building Blocks ◽  
Integrative Model ◽  
Creative Work ◽  
Team Creativity ◽  
The Third

As the popularity of virtual teams continues to rise, those who manage and are part of virtual teams must be aware of how to enhance the effectiveness of and foster creativity in virtual teams. To provide assistance, this chapter presents a model that outlines five building blocks for enhancing and supporting creative work in virtual teams. The five building blocks are—design, climate, resources, norms and protocols, and continual assessment. By building and maintaining each of the five building blocks discussed in this chapter, virtual teams may move to higher levels of creativity and ultimately success. The chapter begins with a review of the relevant literature, including prominent models of virtual team performance, and factors necessary for creativity in teams in general. The second section in the chapter describes the methodology that guided the current research from which the five building blocks model emerged. The third section of the chapter offers a detailed description of each of the five building blocks for creativity in virtual teams. Lastly, an integrative model is proposed which links the five building blocks back to the earlier discussed models of virtual team performance. The chapter closes with a discussion of the current research’s limitations and ideas for future researchers of virtual team creativity.

The concept of collaboration windows on the example of world cases

2021 ◽  
pp. 79-84
Author(s):  
A. Sychova
Keyword(s):  
Power Distribution ◽  
Urban Infrastructure ◽  
Integrative Model ◽  
Schematic Model ◽  
Accountability Standards ◽  
Political Response ◽  
Adaptive Capabilities ◽  
Trust Formation ◽  
Window Technique ◽  
The Eu

The article presents the concept of the collaborative windows as a tool for establishing cooperation between the maximum number of stakeholders to solve problems of different hierarchical levels. Through the synthesis of theoretical developments by B. Gray, J. Kingdon, and D. Lobster, the author proposes an integrative model of the collaborative window by crossing four relatively independent flows, namely: problem, procedural, political response, and organizational-structured ones. The researcher notes that except for the outlined components, external triggers and the figure of the collaborationist politician with a developed network of contacts play an important role in maintaining the potential of the collaboration window to further unite all stakeholders on a single collaboration platform. The latter serves as a space to facilitate the establishment of communications and the trust formation between the participants of the collaboration. But even the presence of all these elements does not guarantee the longevity of joint cross-sectoral projects due to the lack of adaptive capabilities of temporal and spatial factors because of their dynamic nature. The researcher also outlines some issues with the creation of collaborative platforms such as liquidity traps, power distribution, common accountability standards, and monitoring of participants’ actions. The article presents not only a schematic model of the collaboration window, but also examples from the world practice of cooperation between public, private, and civil sectors. The author also analyzes the transformation of urban infrastructure within the EU on an integrative model, highlighting the relevant flows and platforms of joint interaction. The collaborative window technique can be applied to a different range of common practices, as the outlined flows take place in virtually every policy area.

School Success and School Engagement of Immigrant Children and Adolescents

2013 ◽  
Vol 18 (2) ◽  
pp. 126-135 ◽  
Author(s):  
Frosso Motti-Stefanidi ◽  
Ann S. Masten
Keyword(s):  
Academic Achievement ◽  
Academic Success ◽  
Children And Adolescents ◽  
School Engagement ◽  
School Success ◽  
Immigrant Children ◽  
Integrative Model ◽  
High Stakes ◽  
The Individual

Academic achievement in immigrant children and adolescents is an indicator of current and future adaptive success. Since the future of immigrant youths is inextricably linked to that of the receiving society, the success of their trajectory through school becomes a high stakes issue both for the individual and society. The present article focuses on school success in immigrant children and adolescents, and the role of school engagement in accounting for individual and group differences in academic achievement from the perspective of a multilevel integrative model of immigrant youths’ adaptation ( Motti-Stefanidi, Berry, Chryssochoou, Sam, & Phinney, 2012 ). Drawing on this conceptual framework, school success is examined in developmental and acculturative context, taking into account multiple levels of analysis. Findings suggest that for both immigrant and nonimmigrant youths the relationship between school engagement and school success is bidirectional, each influencing over time the other. Evidence regarding potential moderating and mediating roles of school engagement for the academic success of immigrant youths also is evaluated.

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