Notice of Retraction: Transform the Management of the Commercial Banks in China with a Balanced Scorecard and BI-Centralized Performance System

2009 ◽  
Author(s):  
Liu Yuanxin ◽  
Ren Jing ◽  
Jin Hui
Keyword(s):  
Balanced Scorecard ◽  
Commercial Banks ◽  
Performance System

scholarly journals The effect of using the balanced scorecard (BSC) on reducing banking services costs – An applied study on commercial banks in Palestine –: أثر استخدام بطاقة الأداء المتوازن في تخفیض تكاليف الخدمات المصرفية – دراسة تطبيقية على البنوك التجارية في فلسطين –

2021 ◽  
Vol 5 (18) ◽  
pp. 108-88
Author(s):  
Khaled Muhammad Al- Madhoun Khaled Muhammad Al- Madhoun
Keyword(s):  
Balanced Scorecard ◽  
Commercial Banks ◽  
Service Cost ◽  
Banking Services ◽  
Four Dimensions ◽  
The Balanced Scorecard ◽  
Applied Study ◽  
Study Results ◽  
Modern Methods ◽  
Internal Operations

The study aimed to measure the effect of the Balanced Scorecard (BSC), with its four dimensions (financial, clients, internal operations, learning and growth) on reducing banking services costs in commercial banks in Palestine. The study used the descriptive, analytical, and also the regression analysis methods. The study depends on the questionnaire which was addressed, to (general manager, financial director, observer, head of accounting department). The study sample contained (47) employees working in commercial banks in Palestine. The study results showed a significant effect of using the Balanced Scorecard (BSC) and its four dimensions (financial, clients, internal operations, learning and growth) on reducing banking services costs in commercial banks in Palestine, The study recommended the necessity for commercial banks departments in Palestine to pay more attention to clarifying the importance of the Balanced Scorecard (BSC) method, which is one of the modern methods of accounting and its role in reducing banking services costs. And developing service cost plans using the Balanced Scorecard (BSC) and paying attention to all dimensions of the Balanced Scorecard for its role in reducing the costs of the services provided.

scholarly journals Balanced Scorecard Critical Success Factors of Jordanian Commercial Banks and Its Effect on Financial Performance

2018 ◽  
Vol 7 (3) ◽  
pp. 146 ◽  
Author(s):  
Mohanad Fayiz Saleem AL-Dweikat ◽  
Mohmoud Ibrahim Nour
Keyword(s):  
Factor Analysis ◽  
Financial Performance ◽  
Balanced Scorecard ◽  
Commercial Banks ◽  
Structural Equation ◽  
Critical Success Factors ◽  
Success Factors ◽  
Top Management ◽  
Strategic Intent ◽  
Critical Success

The present study aimed to identify the Critical Success Factors of balanced scorecard at Jordanian Commercial Banks, as well as, reveal its effect on Financial Performance The study adapts the quantitative method to achieve their objectives. A randomaly sample of the employees of the higher and middle administrations (managers, deputies, their assistants and sector managers) at Jordanian Commercial Banks selected totaling (120) individuals. Exploratory Factor Analysis, Reliability, Confirmatory Factor Analysis and Structural equation Modelling was performed. The results indicate that the Top Management, Strategic intent, HR aspects and Systems and techniques are Critical Success Factors of balanced scorecard with reliable and valid. Inaddition, the Top Management, Strategic intent, HR aspects and Systems and techniques Success Factors positively effect on financial performance at Jordanian Commercial Banks.

scholarly journals Manufacturing performance system for SMEs: A prioritization of KPIs with fuzzy analytic hierarchy process

2020 ◽  
Vol 19 (3) ◽  
pp. 1-9
Author(s):  
Hien N. Nguyen ◽  
◽  
Nhan H. Huynh ◽  
Cuong T. Nguyen ◽  
◽  
...  
Keyword(s):  
Analytic Hierarchy Process ◽  
Balanced Scorecard ◽  
Manufacturing Sector ◽  
Global Market ◽  
Fuzzy Analytic Hierarchy Process ◽  
Analytic Hierarchy ◽  
Manufacturing Enterprises ◽  
Manufacturing Performance ◽  
Performance System ◽  
Hierarchy Process

In today’s increasing competitive global market, large and successful manufacturing enterprises have implemented the system of key performance indicators (KPIs) which drives the performance toward the business objectives; however, this is not the case for small-medium sized enterprises (SMEs) which have been increasingly important for any national economy, especially in manufacturing sector. Although the KPIs can ideally be constructed in accordance with the concept of SMART (Specific, Measureable, Attainable, Realistic, Time-related) or balanced scorecard, but SMEs that are lack of limited resources and expertise could rarely afford to build such systems with the appropriate definition and measurement of KPIs. Therefore, the paper aimed to provide systematically the system of KPIs adaptable to SMEs, to prioritize the importance of each proposed KPI with the application of a fuzzy analytic hierarchy process (FAHP), and to instruct the comprehensive deployment of the SMEs’ manufacturing performance system.

scholarly journals Financial and Non-Financial Measures in Evaluating Performance: The Role of Strategic Intelligence in the Context of Commercial Banks in Kenya

2020 ◽  
Vol 13 (10) ◽  
pp. 130
Author(s):  
Blandina Walowe Kori ◽  
Stephen M. A. Muathe ◽  
Samuel Mwangi Maina
Keyword(s):  
Balanced Scorecard ◽  
Commercial Banks ◽  
Banking Sector ◽  
Secondary Data ◽  
Annual Reports ◽  
Primary Data ◽  
Balanced Score Card ◽  
Financial Measures ◽  
Strategic Intelligence

This study provides comprehensive discussion on role of strategic intelligence in commercial banks, in Kenyan context. The primary focus was to evaluate the performance of commercial banks using both financial and non-financial performance measurers. The financial measurers comprised return on equity (ROE), while non-financial measures were customer satisfaction, learning and growth, and internal processes. The study was anchored on resource-based view and balanced scorecard model. The target population comprised 40 commercial banks. Additionally, the sample size 181 was selected proportionately through stratified sampling procedure. Data collection instruments comprised closed and open -ended questionnaires and online review. The study used both primary and secondary data, where primary data was obtained from Kenya commercial banks head offices, while secondary data, for the year 2016 – 2018, was obtained from the annual reports of the central bank of Kenya. Data analysis was done using descriptive statistics and linear multiple regression analysis. Findings of the study indicate that strategic intelligence has a statistically significance on the performance of commercial banks in Kenya. Moreover, both financial and non-financial measures of performance are relevant in the banking sector and growth of Kenyan economy. The study recommends that commercial bank in Kenya should integrate their training focus and strategy implementation with investors interests based on balanced score card.

scholarly journals The Possibility of Using Balance Scorecard (BSC) in Evaluating the Performance of Internal Control in Jordanian Commercial Banks (JCB)

2020 ◽  
pp. 560-566
Author(s):  
Dr. Omar Mohammad Al-Hawatmeh
Keyword(s):  
Statistical Analysis ◽  
Organizational Performance ◽  
Internal Control ◽  
Balanced Scorecard ◽  
Commercial Banks ◽  
Balance Scorecard ◽  
Testing Of Hypotheses

This Study aimed to determine the possibility of using Balance Scorecard (BSC) in evaluating the performance of internal control in Jordanian Commercial Banks, The BSC considered one of the modern tools in banks management to improve banks performance and diversity of services provided by banks. The present research investigates possibility of using BSC in evaluating the performance of internal control in selected JCB. In order to achieve the objectives of the study and the testing of hypotheses, the researcher designed a questionnaire; this questionnaire distributed to managers, internal managers and employees in Jordanian Commercial Banks, Out of the 450 questionnaires distributed, 370 were recovered with an adoption to be valid for statistical analysis purposes (345) at a rate of 77%. The findings revealed that balanced scorecard approach has a significant impact on the organizational performance of banks under study and there is a possibility of using BSC in evaluating the performance of internal control in JCB.

scholarly journals Analisis kinerja berbasis Balanced Scorecard pada koperasi simpan pinjam

2021 ◽  
Vol 5 (1) ◽  
pp. 1-17
Author(s):  
Farida Ainun Nikmah ◽  
Retno Mustika Dewi
Keyword(s):  
Balanced Scorecard ◽  
Study Data ◽  
The Balanced Scorecard ◽  
Future Performance ◽  
Financial Perspective ◽  
Customer Perspective ◽  
Performance System ◽  
Overall Performance ◽  
Quantitative Descriptive ◽  
Assessment Result

This study aims to assess the performance of the Koperasi Pasar (Koppas) Wanita in Jatiprahu Village using the Balanced Scorecard method. This is a quantitative descriptive study, data collected through documentation, interviews and questionnaires from 158 samples. The results of the analysis obtained that three of the four research variable perspectives had bad results, the financial perspective, internal business, as well as growth and learning have decreased assessment results compared to the previous year. While the customer perspective variable has a good assessment result, increased compared to the previous year’s assessment. The overall performance Koperasi Pasar Wanita Kartini is satisfactory. The management and supervisor of the cooperative need to improve the existing performance system, so that in the future performance of the cooperative will be better.

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