Responding to stakeholders' resistance to change in software projects — A literature review

Author(s):  
S. L. R. Vrhovec
2021 ◽  
Vol 13 (12) ◽  
pp. 6748
Author(s):  
Basit Shahzad ◽  
Iqra Javed ◽  
Asadullah Shaikh ◽  
Adel Sulaiman ◽  
Ahsanullah Abro ◽  
...  

Improvement in the requirements for engineering practices is needed in areas such as requirement elicitation, validation, prioritization, and negotiations between stakeholders to create successful projects for COVID-19 (coronavirus disease 2019) software. Many algorithms and techniques are used to create quality software projects, but they still need more improvement to work effectively for global pandemic COVID-19 software. By improving the reliability of requirement engineering practices using blockchain-based technology, the software will be reliable and will make it easier for the users working in a lockdown situation because of COVID-19. Therefore, our purpose is to identify the factors for reliable software engineering practices using blockchain-oriented technology for COVID-19 software. A systematic literature review is conducted to identify challenges and offer solutions. Through using blockchain-based technology for requirement engineering practices, the requirements will be gathered accurately and validated, and the conflicts between stakeholders will also be solved. It will improve the quality and reliability of COVID-19 software projects, which will help society work effectively from home. Improvement in the quality and reliability of COVID-19 software will improve users’ interest, and their working capacity will be increased.


2021 ◽  
Author(s):  
Jaweria Sultana

The primary objective of this research is to investigate the adaptability of the Scrum framework for large scale projects. A two phase approach has been undertaken towards the goal. The first phase involves conducting a systematic literature review to identify and elaborate scaling practices used in the current industry. The review also identifies the challenges faced by the developers when the Scrum framework is used for the development of large projects. The second phase involves the construction of a simulation model to analyze the dynamic behavior of the Scrum framework for large projects. The systematic literature review revealed that the major challenge while scaling Scrum is ensuring good communication among project members. The communication overhead was incorporated in the system dynamic model of the Scrum framework. The simulation results showed that there is a reduction in work rate when number of personnel is increased due to the increasing communication overhead.


2018 ◽  
Vol 35 (1) ◽  
pp. 34-49 ◽  
Author(s):  
Sigrid Syltevik ◽  
Stavros Karamperidis ◽  
Jiju Antony ◽  
Babak Taheri

Purpose The purpose of this paper is to present the key findings of a systematic literature review (SLR) on Lean for services and, in particular, airport services. Design/methodology/approach The authors have utilised an SLR methodology proposed by Denyer and Tranfield (2009). A total of 23 papers published in 18 scientific journals have been systematically reviewed for evaluating and establishing the current status of Lean for airport services. Findings It was observed that there are no journal publications on the use of Lean in UK airport services. Although value stream mapping has been widely accepted as a powerful Lean tool across many service organisations, its applications in airport services is in its early stages. One of the biggest challenges in the implementation of Lean for airport services is about maintaining the level of service standards. The most common barriers in the implementation of Lean for airport services may include: resistance to change, varied definitions of the term Lean for different people across the business and understanding the need for Lean in airport services as there is a misconception that Lean is confined to manufacturing. Research limitations/implications This paper seeks to contribute to and broaden the limited body of evidence of the applicability of Lean to airport services and identify areas for further research and review. Originality/value This paper makes an attempt to demonstrate the use of Lean thinking for service industries and, in particular, airport services. The authors have identified less than five papers on the use of Lean thinking in airport services and this paper sets the foundation for future research on the use of process excellence methodologies such as Lean. Moreover, the authors firmly believe that the results of this SLR can be extremely beneficial to many managers working in Airport Service contexts, irrespective of the country and culture of the organisation.


2004 ◽  
Vol 01 (03) ◽  
pp. 325-339 ◽  
Author(s):  
RAIJA HALONEN

This article investigates the form and nature of resistance to technical change in implementing information systems. The data come from three different case studies in different environment. The first case comes from a factory where work is done to support technological development but the development is not seen in direct throughout this process. The second case comes from an environment where the nature of work is highly human and social; technology is serving only as a tool. The third case is directly connected with technological development and change and the workers are the developers. Each environment has its special technology and relation. A human being is a part of an organization and tends toward inertia and stability. Resistance to change is always related to the angle of view that is used. The information system with its required technology is a part of the organization where it is used. The implementation of an information system influences on the functions in the organization and any changes in the organization result in some resistance. The resistance can be known or unknown and the influences of the resistance can be dramatic on the success of the implementation. In every case in this article the new information system is more technical and more complex than its predecessor. One purpose of this article is to consider the nature of resistance to technical change in different environments and to consider its influence on the implementation in that culture. It seems that there will be resistance to change and it is independent of the branch and culture of the environment. Another purpose of this article is to find out, how to affect on the possible resistance to technical change. This article consists of a literature review, a review of three different information system implementations, and the phenomena of resistance to change in the implementations. The user role is emphasized in the paper. At the end of this article there is a discussion about how the resistance to technical change was managed in the implementations in their very different working cultures and how it was seen in the success of the implementations.


2015 ◽  
Vol 22 (4) ◽  
pp. 538-558 ◽  
Author(s):  
Sanjay Kumar ◽  
Sunil Luthra ◽  
Abid Haleem

Purpose – Technology transfer becoming an important area especially in developing and less developed countries. The purpose of this paper is to address issue of supply chains’ benchmarking based upon their capability to mange technology transfer critical barriers mitigation efforts toward making technology transfer process implementation successful. Design/methodology/approach – The present paper is based on two research stages. Initially, extensive literature review has been made to identify critical barriers. In total, 20 technology transfer critical barriers have been identified from literature review and categorized in to six criteria. In second stage, analytics hierarchy process has been utilized to rank the critical barriers of technology transfer in supply chain and provide a benchmarking framework. Findings – Political barriers (PB) have been analyzed most significant criteria of critical barriers to technology transfer followed by socio-cultural barriers (SO) and economic barriers (EB). “Political instability,” “Difficulty in transfer and diffusion,” “Too expensive,” “Inappropriate/incompetent technology and resource wastage in technologies imported,” “Inactive role of SC members and resistance to change” and “Management attitude” have been found most hindering barrier in their respective category/criterion of technology transfer barriers. Research limitations/implications – Scope of the present study has been limited to propose framework to benchmark supply chains by analyzing 20 critical barriers of technology transfer grouped in to six dimensions using analytical hierarchy approach based on “ratings provided by experts,” which may be biased. Practical implications – Benchmarking process has been proposed to calculate value of total of overall weights to a particular supply chain named as “Technology Transfer Barriers Mitigation Index (TTBMI)” useful to present capability of supply chains to manage technology transfer barriers by a single numeric value. From “provider” developed county’s view point, present benchmarking framework may be further applied to compare developing countries’ ability to absorb and diffuse new technology. Originality/value – Benchmarking procedure has been dealt with using well-established methodology- analytical hierarchy process toward providing single numeric value index (TTBMI) indicating ability of supply chains to manage/mitigate technology transfer barriers.


2018 ◽  
Vol 7 (2) ◽  
pp. 107 ◽  
Author(s):  
Shakil Ahmed

Construction industry is one of the largest economic sector in the world in 2017. And Building Information Modeling (BIM) is the powerful set of technology to design, construction and management has been strengthen the construction industry. BIM has significant benefits for the project lifecycle even after it’s lifecycle but this benefits can’t gain by the project because of failure to successful implementation of BIM technology to the construction industry. The main objectives of this study is to identify the most crucial barrier to implementation of BIM and develop a relative rank with their relative impact on this issue. The study was conducted by a comprehensive literature review and necessary data was collected by literature review also. A set of barrier was developed by the literature review containing 37 barrier which curb the implementation of BIM technology to the construction sector. Relative rank based on their frequency and relative impact was calculate for each barrier identified in the literature review. The five most crucial barrier to the implementation of BIM are B17 (Social and habitual resistance to change), B19 (Traditional methods of contracting), B3 (Training expenses and the learning curve are too expensive), B20 (High cost of software purchasing) and B33 (Lack of awareness about BIM). And the five most impactful barrier are B19 (Traditional methods of contracting), B17 (Social and habitual resistance to change), B33 (Lack of awareness about BIM), B2 (Unavailability of proper training on BIM) and B28 (Lack of BIM experts). To gain the tremendous benefits of BIM technology, it is necessary to overcome the barrier based on priority with the help of government and all the stakeholder of project.


2017 ◽  
Vol 8 (2) ◽  
pp. 362
Author(s):  
Sabrina Letícia Couto Da Silva ◽  
Letícia Canal Vieira ◽  
Everson Pinto Da Silva

The processes of Strategic Planning (SP), Performance Evaluation (PE) and Process Management (PM) for Higher Education Institutions (HEI) are considered more than ever, urgent and necessary, acting as the factors of motivation, awareness and exploratory data collection. The objective of this paper is to identify positive and negative aspects involved in realization of SP, PE and PM in HEI, through a literature review. The study was exploratory and descriptive, accomplished through a bibliographic review in online data bases. It was possible to identify that HEI are considered complex systems which results in implications on execution of the SP, PE and PM. Apart from that, it was identified barriers in the literature, being the main ones: decentralization, autonomy of departments, heterogeneity in the operation of departments, data stored in places that cannot be accessed by everybody, bureaucracy, resistance to change, dissociation between planning and management, lack of participation of university community in the process of planning. It was also found ways to overcome these barriers being the main ones: commitment of high management, clear strategy, wide communication and participation of all people involved.


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