The Right Service at the Right Place: A Service Model for Smart Cities

Author(s):  
Christian Cabrera ◽  
Gary White ◽  
Andrei Palade ◽  
Siobhan Clarke
Keyword(s):  

2019 ◽  
pp. 1562-1582 ◽  
Author(s):  
Mª Asunción López-Arranz

The object and justification of this chapter is to analyse how Smart Cities will have an impact on workers' social welfare. Another aspect is the opportunity for businesses immersed in Smart Cities to improve working conditions through corporate social responsibility, reverting in this way to the society all that they have to offer. The future of employment in Smart Cities is analysed. Anyway, the realisation of the present work also has allowed to check how finds Spain in the implantation of this model of Cities and as they are involved the Spanish companies. In this sense, the investigation after an unproductive analysis and conceptual of the terms business social responsibility and smart quote analyses the implication of the right of the work in the new cities through the repercussion of these in the conditions of work of the workers taken by the companies so much of the small, of the average as of the big company, to finish with conclusions. It analyses the normative activity that Spain has developed specifically in this regard and his plans in the aim 20/20.



Author(s):  
Mª Asunción López-Arranz

The object and justification of this chapter is to analyse how Smart Cities will have an impact on workers' social welfare. Another aspect is the opportunity for businesses immersed in Smart Cities to improve working conditions through corporate social responsibility, reverting in this way to the society all that they have to offer. The future of employment in Smart Cities is analysed. Anyway, the realisation of the present work also has allowed to check how finds Spain in the implantation of this model of Cities and as they are involved the spanish companies. In this sense, the investigation after an unproductive analysis and conceptual of the terms business social responsibility and smart quote analyses the implication of the right of the work in the new cities through the repercussion of these in the conditions of work of the workers taken by the companies so much of the small, of the average as of the big company, to finish with conclusions. It analyses the normative activity that Spain has developed specifically in this regard and his plans in the aim 20/20.



City, State ◽  
2020 ◽  
pp. 151-172
Author(s):  
Ran Hirschl

This chapter examines efforts by constitutionally voiceless cities and mayors to expand cities’ quasi-constitutional powers through urban citizenship schemes or, more frequently, through international networking and collaboration based on notions such as “the right to the city,” “sustainable cities,” “solidarity cities,” and “human rights cities.” For the most part, such initiatives have a socially progressive undercurrent to them. They address policy areas such as air quality and energy efficient construction, “smart cities,” affordable housing, enhanced community representation, or accommodating policies toward refugees and asylum seekers. Such experimentation with city self-emancipation is increasing in popularity and possesses significant potential in policy areas not directly addressed or hermetically foreclosed by statist constitutional law.



Proceedings ◽  
2018 ◽  
Vol 2 (19) ◽  
pp. 1212 ◽  
Author(s):  
Oihane Gómez-Carmona ◽  
Diego Casado-Mansilla ◽  
Diego López-de-Ipiña

The adaptation of cities to a future in which connectivity is at the service of the citizens will be a reality by creating interaction spaces and augmented urban areas. The research on this field falls within the scope of Smart Cities (SC) with the advantages that the common public spaces provide as new points for information exchange between the city, the urban furniture and their citizens. Kiosk systems have been recognized as an appropriate mean for providing event-aware and localized information to the right audience at the right time. Hence, in this article, we provide a vision of an eco-system of multifunctional urban furniture, where kiosks are part of them, designed not only for digital interaction but for sustainable use and symbolic integration into the urban environment as well. The proposed approach is conceived to drive services through digital urban nodes that facilitate tailored citizen-city communication and interaction. The central element of the designed platform consists on an intelligent digital kiosk which features a series of hardware and software components for sensing different environmental conditions, multimodal interaction with users and for conveying the captured data to the Cloud. The custom-based contents visualized to the users are controlled remotely through a management tool that allows to set-up and configure the digital kiosk. This system is not presented as an ad-hoc solution for one specific purpose but instead, it becomes a platform that can accommodate and solve the needs of every kind of user that populates urban shared-use spaces.



2021 ◽  
Vol 13 (20) ◽  
pp. 11438
Author(s):  
Igor Calzada

New data-driven technologies in global cities have yielded potential but also have intensified techno-political concerns. Consequently, in recent years, several declarations/manifestos have emerged across the world claiming to protect citizens’ digital rights. In 2018, Barcelona, Amsterdam, and NYC city councils formed the Cities’ Coalition for Digital Rights (CCDR), an international alliance of global People-Centered Smart Cities—currently encompassing 49 cities worldwide—to promote citizens’ digital rights on a global scale. People-centered smart cities programme is the strategic flagship programme by UN-Habitat that explicitly advocates the CCDR as an institutionally innovative and strategic city-network to attain policy experimentation and sustainable urban development. Against this backdrop and being inspired by the popular quote by Hannah Arendt on “the right to have rights”, this article aims to explore what “digital rights” may currently mean within a sample consisting of 13 CCDR global people-centered smart cities: Barcelona, Amsterdam, NYC, Long Beach, Toronto, Porto, London, Vienna, Milan, Los Angeles, Portland, San Antonio, and Glasgow. Particularly, this article examines the (i) understanding and the (ii) prioritisation of digital rights in 13 cities through a semi-structured questionnaire by gathering 13 CCDR city representatives/strategists’ responses. These preliminary findings reveal not only distinct strategies but also common policy patterns.



Author(s):  
A. Ameur ◽  
S. Ichou ◽  
S. Hammoudi ◽  
A. Benna ◽  
A. Meziane

Abstract. The industrial and academic interest of the research on mobile service recommendation systems based on a wide range of potential applications has significantly increased, owing to the rapid progress of mobile technologies. These systems aim to recommend the right product, service or information to the right mobile users at anytime and anywhere. In smart cities, recommending such services becomes more interesting but also more challenging due to the wide range of information that can be obtained on the user and his surrounding. This quantity and variety of information create problems in terms of processing as well as the problem of choosing the right information to use to offer services. We consider that to provide personalized mobile services in a smart city and know which information is relevant for the recommendation process, identifying and understanding the context of the mobile user is the key.This paper aims to address the issue of recommending personalized mobile services in smart cities by considering two steps: defining the context of the mobile user and designing an architecture of a system that can collect and process context data. Firstly, we propose an UML-based context model to show the contextual parameters to consider in recommending mobile services in a smart city. The model is based on three main classes from which others are divided: the user, his device and the environment. Secondly, we describe a general architecture based on the proposed context model for the collection and processing of context data.



2018 ◽  
Author(s):  
Rob Kitchin

This paper considers, following David Harvey (1973), how to produce a genuinely humanizing smart urbanism. It does so through utilising a future-orientated lens to sketch out the kinds of work required to reimagine, reframe and remake smart cities. I argue that, on the one hand, there is a need to produce an alternative ‘future present’ that shifts the anticipatory logics of smart cities to that of addressing persistent inequalities, prejudice, and discrimination, and is rooted in notions of fairness, equity, ethics and democracy. On the other hand, there is a need to disrupt the ‘present future’ of neoliberal smart urbanism, moving beyond minimal politics to enact sustained strategic, public-led interventions designed to create more-inclusive smart city initiatives. Both tactics require producing a deeply normative vision for smart cities that is rooted in ideas of citizenship, social justice, the public good, and the right to the city that needs to be developed in conjunction with citizens.



2019 ◽  
Author(s):  
Athena Christofi ◽  
Valérie Verdoodt


Author(s):  
Halime Göktaş Kulualp ◽  
Ömer Sarı

The rapid increase in the population has caused problems in the correct use and management of resources in cities. Solutions to these problems have been sought based on knowledge management. In today's digital age, the concept of smartness of cities has been put forward together with the web-based applications. It has changed the expectations and needs of tourists and residents, especially in the tourism sector in the service sector. Smart tourism destinations, which are seen as a solution to the expectations and needs of the changing tourists and local people, bring holistic innovations covering all the stakeholders in the tourism ecosystem. In this direction, it is thought that knowledge management makes the right use of resources obligatory and contributes to sustainable tourism understanding. For this purpose, in the chapter, suggestions were made to provide maximum benefit from web-based projects that are carried out in qualitative direction of knowledge management and smart tourism destinations.



Author(s):  
Hisham Abusaada ◽  
Abeer Elshater

Every smart city has digital technology, but not every city has a digital technology called ‘smart'. This chapter focuses on the impact of digital technologies on nightlife in public spaces. The literature describes the third place as a dramatic zone of situations that articulate current events, referring to the urban nightlife atmosphere as a type of transformation of daily life. The conclusion reveals the importance of understanding cognitive and environmental adaptations to describe daily social life at night. The main finding is that smart city elements differ in terms of technological and digital components. The right description of smart cities and nightlife design will help to plan and develop public spaces in cities.



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