Strategic information and communication technology initiatives in hospitality industry to gain sustainable competitive advantage: A framework for evaluating the response lag perspective

Author(s):  
Vivek Kumar Verma ◽  
Bibhas Chandra
2013 ◽  
Vol 10 (2) ◽  
pp. 238-255 ◽  
Author(s):  
Retha Scheepers ◽  
Johan Hough ◽  
Jonathan Bloom

Entrepreneurship is gaining recognition as an important way of attaining a sustainable competitive advantage and positive financial returns. This article compares the entrepreneurial intensity (EI) of Information and Communication Technology (ICT) companies with that of listed JSE companies (excluding ICT listings). A cross-section telephone survey was conducted. The findings suggest that ICT companies are more entrepreneurial than JSE companies. Additionally, the size of a company shows no relation to EI, but age is negatively correlated to EI. By implication, the older the company, the less entrepreneurial it becomes. The findings suggest that organisational factorsinfluence EI and that EI is industry specific. The managerial implication for companies that want to become more entrepreneurial is that they should create organisational conditions conducive to the development of corporate entrepreneurship.


Author(s):  
Mahmud Akhter Shareef ◽  
Vinod Kumar ◽  
Uma Kumar ◽  
Abdul Hannan Chowdhury ◽  
Subhas C. Misra

Though many countries are still just beginning to grasp the potential uses and impacts of Electronic-government (EG), advances in technologies and their applications continue. Observing the proliferation of EG, countries are increasingly turning to the Internet to market their EG system to gain a competitive advantage. However, the effectiveness and efficiency of such online government systems largely depends on the mission of implementing EG. For successful adoption and implementation of EG, it is essential that a country first identify an explicit objective and a specific strategy. We have examined implemention strategies of EG of seven diverse countries whose objectives and mission for implementing EG differ significantly. However, they have the following strategies in common: i) extensive application of information and communication technology (ICT) in the public sector; ii) overall reformation of the public sector; iii) development of a better quality service structure; and iv) more cohesive integration of citizens with government.


2018 ◽  
Author(s):  
Budi Setiawan

As a matter of fact, business world realities are like a wilderness. All existing business person must have a good adaptation in the business dynamic environment to successfully survive and gain a competitive advantage in this ecosystem. Those who will survive are those who smartly and nimble facing all the dynamics business challenges, optimizing all their strength to capture the opportunities and reducing the risk. Those who succeed will stay alive. The four literature discussed below were trying to reveal the phenomena about business and strategic agility, from the different point of view and approachment. I am going to describing and elaborating each of the articles and relate the relevance of the discussion progressively. Although each of these four article written by the expertise in the relevant discipline, it still an opportunities to find out the lack of the clearer discussion for further improvement.


2021 ◽  
pp. 187-209
Author(s):  
Sakgasit Ramingwong ◽  
Lachana Ramingwong ◽  
Trasapong Thaiupathump ◽  
Rungchat Chompu-inwai

AbstractAlthough it is an extremely important step to gain sustained competitive advantage in the era of Industry 4.0, the integration of Information and Communication Technology (ICT) and Cyber-Physical Systems (CPS) for smart logistics can be challenging. In order to successfully implement such technologies, it is crucial, particularly for SMEs, to self-evaluate their own readiness for integrating technologies for smart logistics. This research proposes a readiness model which can be used as a guideline before implementing technologies for smart logistics at the SMEs level. It describes essential elements in the integration of ICT and CPS for smart logistics, as well as the potential five stages of implementation, which are initial, trial, organized, automated, and optimized.


Author(s):  
Rabee M. Reffat

The chapter presents the approach of effective utilization of information and communication technology as a competitive advantage for knowledge-based development of cities. Knowledge investment, creation, and diffusion are the essential nodes of the information and communication technology spine for developing knowledge-based cites. The features of knowledge-based city compared to the modern and developed city are introduced. This chapter identifies the primary conditions that promote knowledge-based development of cities. The associative relationships between knowledge-base and economical development of cities are addressed.


Tourism ◽  
2020 ◽  
Vol 68 (2) ◽  
pp. 221-234
Author(s):  
Daniela Garbin Praničević ◽  
Ante Mandić

This study delivers the importance-performance analysis of the information and communication technology (ICT) driven solutions among small and family-owned hotels (SFH) in Croatia. The analysis reflects the opinions of owners of 21 SFH, all of which are members of the National Association of Family and Small Hotels (OMH). The findings demonstrated the existence of a significant gap between the perception of the importance of specific innovations and actual hotel performances. In most cases, hotel performances are rated significantly lower than the perceived importance of particular innovation, which indicate that resources should be better and more wisely allocated. In some cases, hotels do not recognise the benefits of ICTs used or are not satisfied with the results. The primary constraint for higher integration of the ICTs within this sample is the lack of financial resources. The study reveals the importance-performance gaps within the perception of technological innovations in the SFHs, elaborates on potential constraints for more substantial reliance on ICTs and discusses the possible implications. Finally, the study provides recommendations for future research.


2011 ◽  
Vol 25 (4) ◽  
pp. 249-263 ◽  
Author(s):  
M.J. de Villiers-Scheepers

A challenge faced by management graduates in promoting intrapreneurship to achieve competitive advantage is the use of motivational techniques that build commitment to entrepreneurial behaviour. Despite the acknowledged importance of rewards to encourage innovation, there is surprisingly little empirical evidence to provide guidance on which rewards motivate intrapreneurs. This paper investigates the rewards that organizations use to motivate intrapreneurs in both service and information and communication technology firms in South Africa. The results indicate that an intrapreneurial reward system tends to focus on formal acknowledgement, social incentives and the organizational freedom of employees. These, rather than monetary incentives, are valued by intrapreneurs and therefore should be incorporated into the teaching curricula of business schools. It is argued that application of these findings will help managers to promote intrapreneurial behaviour and create engaged employees.


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