The Effects of Knowledge Management on Team Members' Ratings of Project Success and Impact*

2003 ◽  
Vol 34 (3) ◽  
pp. 513-539 ◽  
Author(s):  
Donald B. Fedor ◽  
Soumen Ghosh ◽  
Steven D. Caldwell ◽  
Todd J. Maurer ◽  
Vinod R. Singhal
Mousaion ◽  
2019 ◽  
Vol 37 (3) ◽  
Author(s):  
Oluyemi Folorunso Ayanbode ◽  
Williams Ezinwa Nwagwu

This article concerns the study examining the use of collaborative technologies (CTs) for the acquisition, creation, sharing, transfer, and retention of knowledge by therapy team members (TTMs) in psychiatric hospitals, and the determinants of the use of CTs as well as how they relate to knowledge management (KM) practices. The skills of the TTMs in the use of CTs were also investigated. Carried out within the positivist and constructivist paradigms, a sample survey was conducted among TTMs from two purposively selected psychiatric hospitals in Southwest Nigeria. Quantitative data was collected from self-administered questionnaires completed by 283 TTMs and was analysed using the Statistical Package for Social Sciences (SPSS) 22. Qualitative data was collected from interviews conducted with four heads of departments. The study showed that the TTMs in the relevant hospitals used 26 different CTs for knowledge acquisition, creation, sharing, transfer, and retention. The largest proportion (84.5%) of the respondents confirmed that skill in the use of CTs determined the use of CTs for KM practices. More than half (54.3%) of the TTMs were highly skilled in the use of CTs for KM practices. The findings suggested that the respondents were positively inclined towards the use of CTs and that they were involved in the use of various CTs to facilitate KM practices and processes. It was found that task interdependence was characteristic of the TTMs’ work in the selected psychiatric hospitals, and that, to benefit from the potential advantages of task interdependence and to effectively employ CTs in operations and processes, TTMs’ skills in the use of CTs should be developed. In addition, professional ties among experts in different fields of specialisation should be encouraged.


2021 ◽  
Vol 13 (8) ◽  
pp. 4513
Author(s):  
Summaira Malik ◽  
Muhammad Taqi ◽  
José Moleiro Martins ◽  
Mário Nuno Mata ◽  
João Manuel Pereira ◽  
...  

The success of a construction project is a widely discussed topic, even today, and there exists a difference of opinion. The impact of communication and conflict on project success is an important, but least addressed, issue in literature, especially in the case of underdeveloped countries. Miscommunication and conflict not only hinder the success of a project but also may lead to conflicts. The focus of this paper was to examine the impact of communication on project success with the mediating role of conflict. By using SPSS, demographics, descriptive statistics and correlation were determined. Smart PLS version 3.0 was used for confirmatory factor analysis (CFA), internal accuracy and validity estimates, hypothesis checking and mediation testing. The results showed that formal communication has a negative impact on the success of a construction project, resulting in conflicts among project team members, whereas informal communication and communication willingness have a positive impact on project success because people tend to know each other, and trust is developed. Task, process and relationship conflicts were used as mediating variables. It was found that task conflict effects the relations positively because project team members suggest different ways to do a certain task, and, hence, project success is achieved. On the contrary, process conflict and relationship conflict have a negative impact on communication and project success. Both of these conflicts lead to miscommunication, and project success is compromised. Hence, it is the responsibility of the project manager to enhance communication among project team members and to reduce the detrimental effects of process and relationship conflict on project success.


2021 ◽  
Vol 27 (6) ◽  
pp. 1657-1676
Author(s):  
Anum Shahzadi ◽  
Shuangyan Li ◽  
Umar Farooq Sahibzada ◽  
Mehwish Malik ◽  
Roshi Khalid ◽  
...  

PurposeConstructed upon a knowledge-based view, the purpose of this paper aims to empirically examine the entrepreneurial leadership impact as knowledge management enabler on knowledge management processes and knowledge management processes on project success. The study further ascertains the mediating role of knowledge worker satisfaction among knowledge management processes and project success.Design/methodology/approachUsing the data collected from 302 project workers from the software industry, China. The research used structural equation modeling (SEM) to analyze the hypothesis relationships using smart-PLS 3.2.9.FindingsThe outcome of the study reveals that entrepreneurial leadership has a substantial significant impact on knowledge management processes, and knowledge management processes influence project success via knowledge worker satisfaction as a mediator both directly and indirectly. Moreover, the study found partial mediation of knowledge worker satisfaction between knowledge management processes and project success.Practical implicationsThe current research identifies that entrepreneurial leadership may play a role in fostering knowledge management processes in project-based organizations (e.g. software industry) that can use the knowledge management processes to increase their chances of project success. More broadly, the current study contributes to the entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success existing literature and strengthens the relationship and suggest that how project manager's value knowledge worker satisfaction and help organizations gain competitive advantage and project success.Originality/valueAlthough there is an increased significance of knowledge management in the software industry, there is a lack of research that examines the enabling factors and outcomes of knowledge management practices. The present study is one of the first studies to ascertain the relationship of entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success. This is one of the initial researches that not only empirically examines the interrelationships among these variables but also enlighten insights into the current literature by instantaneous investigation of the mediating role of knowledge worker satisfaction.


Author(s):  
Bak Aun Teoh ◽  
Wei Hong Ling ◽  
Amlus Ibrahim

The growth in new knowledge and technology has substantially increased the complexity of the projects that is strongly influencing the time, cost, and quality of the project management. Due to the volatility of the current market, the effectiveness of knowledge management (KM) could reduce the project uncertainties, project life cycle costs, and risks of new product development (NPD). Since NPD is regarded as the key to innovation due to its strong connection between the knowledge and core competence, the ways how the knowledge will be captured, created, and shared among the project teams is important to remain competitive in today's business and market competition. Hence, the modes of how they are created and shared between the project team members as well as the impact of KM towards NPD will be discussed in this paper. KM are normally created and transferred through the conversion between explicit and tacit knowledge, which can be further applied into the project management. Furthermore, the existing knowledge of the organisation can be evaluated by the actions of decision makers, hence, it is undoubted that a better knowledge can lead to measurable efficiencies in production and product development. The key success factors of KM that have been implemented will be discussed in this paper as well, which help to increase the probability of project success. Keywords: New Product Development; Project Management; Knowledge Management; Globalisation


2020 ◽  
Vol 39 (4) ◽  
pp. 529-536
Author(s):  
Ibrian Caramidaru ◽  
Andreea Ionica ◽  
Monica Leba

BACKGROUND: There is a general acknowledgement of projects as sites of knowledge creation, but in multi-project contexts, we witness at times a lack of robust procedures that would ensure harvesting the lessons learned. OBJECTIVE: This paper aims at providing an operational conceptual framework for micro-knowledge management, depicting knowledge as created by individuals performing project activities. METHODS: Documentation on relevant literature and observation of current managerial practices and tools, in order to use the underpinnings of experiential education for managing learning-by-doing knowledge creation. RESULTS: Developing the framework led to identifying the decision-making processes in micro-knowledge management and their correlation with human resources management Secondly - we have shown the need for a coherent integration of knowledge deliverables into the project management tools and practices, especially in the context of the COVID-19 pandemic. CONCLUSIONS: Micro-knowledge management points to a recurrent assessment of the opportunity for micro-knowledge codification and/or staff retention based on tacit professional or biographical knowledge of the project team members. The framework offers a balance between the detachment of knowledge from the owners, in codification, and affirming the irreducible tacit and personal dimensions of learning-by-doing.


2017 ◽  
Vol 46 (3) ◽  
pp. 20160199
Author(s):  
L.-R. Yang ◽  
J.-H. Chen ◽  
C.-H. Lee

2016 ◽  
Vol 9 (3) ◽  
pp. 562-582 ◽  
Author(s):  
Yitbarek Takele Bayiley ◽  
Getachew Kahsay Teklu

Purpose – The purpose of this paper is to analyze the results of a survey that aims to explore and identify the European Union (EU) Development Cooperation project success factors and criteria and explain the relationship between the critical success factors (CSFs) and project success as perceived by the project managers and team members of the organizations participated in the survey. Design/methodology/approach – The research followed interpretive research philosophy, abductive approach, survey as a strategy, a cross-sectional time horizon and questionnaire as data collection instrument. It also employed exploratory design to identify CSFs and explanatory design to explain relationships between success factors and project success. Both primary and secondary data were used to gather data. Unstructured interviews were conducted with the project team members of EU delegation to Ethiopia, government organizations and NGOs while the secondary sources of data included extensive review of literature. Findings – Using principal component analysis the study identified a specific set of four CSFs for projects funded by EU: intellectual capital, sound project case, key manpower competency and effective stakeholder engagement. Moreover, the descriptive statistics of the survey highlighted five critical success variables: clear policy of donors and recipient government, strong local ownership of project, effective consultation during planning, high motivation and interest, and compatible rules and procedures. The study ranked relevance, impact, effectiveness, sustainability, and efficiency according to their level of importance by the participants of the survey. Research limitations/implications – The research is temporally, spatially, and contextually delimited to EU funded projects from the period 2010 to 2014 that are completed and still ongoing. Moreover, the current study focusses only on aid projects funded by EU in Ethiopia which might limit its generalizability into ID projects in developing countries funded by bodies other than EU such as World bank, United Nations and its different bodies, African Union, Japanese government to mention some. Social implications – The current study has clearly identified intellectual capital which covers social capital as the most important success factor for projects funded by EU in Ethiopia. Accordingly, the study underscored the importance of securing continuous support from all stakeholders and holding effective consultations of stakeholders during planning, implementation and closing phases of EU funded projects. Originality/value – The study identified new CSFs specific to projects funded by EU and the incompatibility in the perceived importance of project success criteria among different stakeholders implicating differences in the priority they set.


2013 ◽  
Vol 4 (5) ◽  
pp. 159-164 ◽  
Author(s):  
Md. Nasiruzzaman ◽  
Abdul Rahman Ahmad Dahlan .

The purpose of this research to identify the relationship of project success and knowledge management practices in Malaysian Institutions of Higher education. As it's known the fact that the Institutions of higher learningare dedicated in knowledge management businessdue to their nature of jobs like knowledge creation, deployment and learning. The findings suggest that there is a strong relationship between project success and the knowledge management practices implementation process, which is based on, procure proper knowledge and practices, willing and dedicated leadership,strong ICT infrastructure and value based organizational culture where successful knowledge transfer play as the mediator role. This research provides a clear view for researchers and enthusiasts regarding success factors that may influence project success in implementing KM practices in higher learning Institutions and other homogenous organizations. This research is a pouring key ingredient for researchers to re-think about implementing KM Strategies for the Institutions of Higher learning.


Author(s):  
Ayodele Emmanuel Ikudayisi ◽  
Akugbe Collins Oviasogie

Within building design team, communication has increasingly become multifaceted. Yet, despite the fast increasing communication modes and the introduction of design tools, most projects are still delivered below expectations. This study investigated the implication of design team’s communication on project success using a mixed research method (Quantitative and Qualitative approaches). Eighteen completed projects were randomly selected from five public organizations in Ibadan, Nigeria. Participants were drawn from the design professionals and client representative involved in each of the project (N=102). The quantitative data collected were analyzed using descriptive statistics and Pearson correlation coefficient analysis while qualitative data from semi-structured interviews were subjected to content analysis. Adequate participation of team members in meetings, provision of adequate information and appropriate use of design tools emerged as the key communication qualities which affect the project success. Based on these findings, recommendations were made towards improving design team effectiveness.


2019 ◽  
Vol 1 (1) ◽  
pp. 1-12
Author(s):  
Sumera Asgher Butt ◽  
◽  
Bilal Ghaffar ◽  
Kamran Ali

The impact of the development perspective of human resource management and lesson learned system of knowledge management on project success. The mediating role competency retention is examined by collecting the data from the regular employees of the telecommunication sector. A total of 380 questionnaires distributed, out of which 321 questionnaires were returned, and the study gained an actual response rate of 84.4%. Some surveys were excluded because of missing values using the list-wise deletion method, which includes a statistical analysis, and after that, 310 complete questionnaires were selected for further proceedings. The results confirmed that the development perspective of human resource management and lesson learned system of knowledge management has an insignificant positive relationship with project management competency retention and project success. There is no mediation of project management competency retention that has been proved between the development perspective of human resource management, and lesson learned system of knowledge management, and project success. A significant positive relationship has been shown between project management competency retention and project success. Finally, the results suggested that the organizations must retain competency to achieve project success.


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