Success factors and criteria in the management of international development projects

2016 ◽  
Vol 9 (3) ◽  
pp. 562-582 ◽  
Author(s):  
Yitbarek Takele Bayiley ◽  
Getachew Kahsay Teklu
Keyword(s):  
International Development ◽  
Intellectual Capital ◽  
Success Factors ◽  
Project Success ◽  
Development Cooperation ◽  
Success Factor ◽  
The European Union ◽  
Content Type ◽  
Team Members ◽  
Critical Success

Purpose – The purpose of this paper is to analyze the results of a survey that aims to explore and identify the European Union (EU) Development Cooperation project success factors and criteria and explain the relationship between the critical success factors (CSFs) and project success as perceived by the project managers and team members of the organizations participated in the survey. Design/methodology/approach – The research followed interpretive research philosophy, abductive approach, survey as a strategy, a cross-sectional time horizon and questionnaire as data collection instrument. It also employed exploratory design to identify CSFs and explanatory design to explain relationships between success factors and project success. Both primary and secondary data were used to gather data. Unstructured interviews were conducted with the project team members of EU delegation to Ethiopia, government organizations and NGOs while the secondary sources of data included extensive review of literature. Findings – Using principal component analysis the study identified a specific set of four CSFs for projects funded by EU: intellectual capital, sound project case, key manpower competency and effective stakeholder engagement. Moreover, the descriptive statistics of the survey highlighted five critical success variables: clear policy of donors and recipient government, strong local ownership of project, effective consultation during planning, high motivation and interest, and compatible rules and procedures. The study ranked relevance, impact, effectiveness, sustainability, and efficiency according to their level of importance by the participants of the survey. Research limitations/implications – The research is temporally, spatially, and contextually delimited to EU funded projects from the period 2010 to 2014 that are completed and still ongoing. Moreover, the current study focusses only on aid projects funded by EU in Ethiopia which might limit its generalizability into ID projects in developing countries funded by bodies other than EU such as World bank, United Nations and its different bodies, African Union, Japanese government to mention some. Social implications – The current study has clearly identified intellectual capital which covers social capital as the most important success factor for projects funded by EU in Ethiopia. Accordingly, the study underscored the importance of securing continuous support from all stakeholders and holding effective consultations of stakeholders during planning, implementation and closing phases of EU funded projects. Originality/value – The study identified new CSFs specific to projects funded by EU and the incompatibility in the perceived importance of project success criteria among different stakeholders implicating differences in the priority they set.

Critical success factors for international development projects in Maldives

2016 ◽  
Vol 9 (3) ◽  
pp. 481-504 ◽  
Author(s):  
Mohamed Yamin ◽  
Adriel K.S. Sim
Keyword(s):  
International Development ◽  
Critical Success Factors ◽  
Success Factors ◽  
Project Success ◽  
Project Teams ◽  
Development Projects ◽  
Content Type ◽  
Team Members ◽  
Critical Success ◽  
The Relationship

Purpose – The purpose of this paper is to examine the perceptions of local project teams on critical success factors and project success in the context of international development projects in Maldives. It identifies the critical success factors of international development projects, examines how the success of international development projects in Maldives is perceived by local project team members, and analyzes the relationship between critical success factors and project success from the project teams’ perspective. Design/methodology/approach – A survey questionnaire was used and 41 project team members participated in the study. Correlation analysis and regression analysis were performed to understand the relationship with project success and critical success factors. Findings – The study found out that the levels of success of projects were perceived high among the project teams. The results indicated that monitoring CSF, coordination CSF, design CSF, training CSF, and institutional environment CSF had a significant relationship with project success. However, results of the regression analysis indicated that only monitoring CSF was significant in influencing project success. Research limitations/implications – The limited sample size and optimism bias of respondents were a constraint. Furthermore, further analysis of data may be required to advance analysis. Originality/value – The study looks through the lens of project implementation teams in order to provide insights from their vantage point. The study provides insights based on the Maldivian context which will benefit similar island nation communities implementing similar projects.

Critical success factors for TQM implementation among manufacturing SMEs

2019 ◽  
Vol 27 (2) ◽  
pp. 473-498 ◽  
Author(s):  
Svetoslav Georgiev ◽  
Seiichi Ohtaki
Keyword(s):  
Success Factors ◽  
Implementation Process ◽  
International Study ◽  
Shop Floor ◽  
Success Factor ◽  
Total Quality ◽  
Structured Interviews ◽  
Content Type ◽  
Critical Success ◽  
Management Involvement

Purpose The purpose of this paper is to address a perennial question regarding the importance of soft total quality management (TQM) as part of the TQM implementation process – a topic that has been significantly understudied. Specifically, the authors address previous calls in the literature for stressing the soft aspects of TQM and for drawing a critical success factor (CSF) list that is formulated on the basis of empirical research instead of theory. Design/methodology/approach This is a comparative qualitative case study of three manufacturing SMEs combining empirical data from in-depth, semi-structured interviews with a large variety of stakeholders – from top managers to shop-floor workers, site visits and observations. Findings The study identifies 12 soft CSFs, and while most of these factors have been well-documented in the literature (e.g. top management involvement and leadership), the authors show evidence for the existence of other soft constructs that have not been considered or have been given little importance previously (i.e. middle management involvement and support, reward and recognition, CSR focus). Research limitations/implications The study fills two major gaps in the (T)QM literature. First, it enriches the understanding of TQM implementation among Japanese SMEs. Second, it addresses the importance of soft TQM as part of the TQM implementation process. Practical implications This paper provides company owners and managers with valuable knowledge that may assist their organisations in the pursuit of business excellence including higher product quality and employee satisfaction. Originality/value To the authors’ knowledge, this is the first (international) study to investigate TQM implementation within the context of Japanese SMEs.

A hybrid approach for identifying and prioritizing critical success factors in technology transfer projects (case study: diesel locomotive manufacturing)

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Navid Mohammadi ◽  
Jalil Heidary Dahooie ◽  
Mohamadreza Khajevand
Keyword(s):  
Technology Transfer ◽  
New Product Development ◽  
Critical Success Factors ◽  
Success Factors ◽  
High Tech ◽  
Success Factor ◽  
Transfer Model ◽  
Content Type ◽  
Critical Success ◽  
Delphi Approach

Purpose With the rapid advancement of technology, companies use new technologies to produce their products and services to maintain a competitive advantage. As companies alone cannot research and develop their technologies, they should use knowledge sources outside the organization that may exist throughout the world; hence, organizations need technology transfer. Because the success rate of technology transfer projects is low, the need to accurately assess and investigate the critical success factors of technology transfer projects is felt. In this regard, this study aims to identify and prioritize the critical success factors in technology transfer projects. Design/methodology/approach In this research, 56 critical success factor (CSF) were extracted from the context of the articles and were adjusted using experts’ opinions in different phases, as well as the fuzzy-Delphi approach. Finally, 15 factors were categorized in the form of steps of the technology transfer model: STAGE-GATE. In the next step, the set of criteria needed to prioritize CFSs was extracted from the literature and finalized with the help of the experts. Then, how each of the CSF influences the identified criteria was scored according to the organization’s export opinions. Finally, the priority of each key success factor was calculated using the additive ratio assessment (ARAS) method. Findings The results obtained for prioritization of the critical success factors show that experience in technology transfer in the transferee company, the existence of experienced technology transfer managers, sufficient organizational infrastructure and documenting project problems, achievements and experiences are four critical success factors of the technology transfer projects. Considering the long-term and short-term specific goals of the technology transfer process and the choice of technology in line with the company’s commercial strategy are also the critical success factors with the next priorities. Originality/value The combination of ARAS and step-wise weight assessment ratio analysis methods for identifying and prioritizing managerial decisions in the high-tech industries is a value of this research. Also, a combination of novel multi-attribute decision-making methods by the older framework of new product development is another contribution of this research.

Proposing Knowledge Sharing as a Mediator Between Positive Gossip and Success of IT Projects

2021 ◽  
Vol 12 (3) ◽  
pp. 40-49
Author(s):  
Habiba Shah ◽  
Syed Danial Hashmi ◽  
Iram Naz
Keyword(s):  
Information Technology ◽  
Knowledge Sharing ◽  
Success Factors ◽  
Project Success ◽  
Underlying Mechanism ◽  
Informal Networks ◽  
It Projects ◽  
Team Members ◽  
Critical Success ◽  
Data Collection Technique

Using evolutionary perspective of gossip and knowledge-based view, the study proposes knowledge sharing behaviour as the underlying mechanism that helps in establishing the relationship between positive workplace gossip and success of IT projects. The study used multi-source and multi-layered data collection technique; data were collected from 304 employees working in information technology (IT) projects within Pakistan. The study used peer reports for knowledge sharing behaviour, while gossip and project success were self-reported. Results of the study show that positive workplace gossip has a positive relation with project success. The study also found support of partial mediation of knowledge sharing behaviour between positive workplace gossip and project success. These results have crucial implications for policy makers and project managers of IT projects. The findings reveal the importance of informal social networks of project team members towards project success. Managers shall device such mechanisms that allow for propagation of informal networks and knowledge sharing. Keywords Critical Success Factors, Information Technology Projects, Knowledge Sharing Behaviour, Positive Workplace Gossip, Project Success.

New success factors for construction projects: a systematic review of post-2004 literature

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Shawn H. Charles ◽  
Alice Chang-Richards ◽  
(Kenneth) Tak Wing Yiu
Keyword(s):  
Systematic Review ◽  
Conceptual Framework ◽  
Construction Projects ◽  
Success Factors ◽  
New Technologies ◽  
Project Success ◽  
Stakeholder Involvement ◽  
Success Factor ◽  
Content Type ◽  
Project Objectives

Purpose The purpose of this study is to elicit the success factors from empirical evidence, as construction industry requires an improved understanding of factors for managing projects to positive outcomes. Increased stakeholder involvement, including the new technologies, achieving sustainability and safeguarding health and safety, whilst at the same time facing uncertainties, it is crucial to examine whether there are new factors that drive construction projects to succeed, especially from a value-driven perspective. Design/methodology/approach Using a systematic review approach, this research reviewed 172 studies published after 2004. When compared to a comprehensive project success factor framework presented by Chan et al. in 2004, 19 factors are considered new since 2004. Findings Though several scholarly outputs highlighted significant improvements to project operations and innovations in equipment and techniques, there has not been a comprehensive oversight since Chan’s et al. (2004) conceptual framework. This paper investigates 16 years of industry changes and identified two new success factors categories (innovation and sustainability) and 19 new factors that add to Chan’s et al. (2004) study. Consequently, a new framework of factors affecting project success was developed. Originality/value This paper was very specific in its attempt to find the new and additional success factors for managing construction projects. A new conceptual framework, which includes the newly identified factors, was then developed that will create a greater awareness of stakeholders’ concerns and ultimately contribute to significant improvement in developing project objectives and defining success measures.

scholarly journals The Competence of Project Team Members and Success Factors with Open Innovation

2020 ◽  
Vol 6 (3) ◽  
pp. 51 ◽  
Author(s):  
Minjeong Oh ◽  
Sungyong Choi
Keyword(s):  
Structural Equation ◽  
Success Factors ◽  
Project Success ◽  
Empirical Support ◽  
Business Environment ◽  
Project Manager ◽  
Equation Modeling ◽  
Success Factor ◽  
Team Members ◽  
The Impact

The purpose of this paper is to examine the relationship between emotional, managerial, and intellectual competence of team members, which refer to the LDQ (Leadership Development Questionnaire) and impact on project success. (1) Background: Large and complex projects are being conducted in a dynamic business environment. The need for capabilities and managerial aspects of participants of the project for business performance increases. (2) Methods: A questionnaire survey was conducted on 164 project management professionals in various industries from Korea. The structural equation modeling technique was performed to establish the effect of competence of team members on project success factor. (3) Results: The results provided empirical support for the impact of team members’ competencies on project success factor. Moreover, there is no difference in the perception of the impact of team members’ competencies on project success factor, depending on their roles, such as project manager and team member. (4) Results: In this paper, the importance of the competence of team members in accordance with the project manager was presented. The findings of this study suggest the strategic direction of the members at this point when corporate innovation is needed.

Critical success factors for maintenance of local public buildings

2019 ◽  
Vol 17 (5) ◽  
pp. 412-427
Author(s):  
Arnt Ove Hopland ◽  
Sturla F. Kvamsdal
Keyword(s):  
Local Governments ◽  
Large Scale ◽  
Critical Success Factors ◽  
Success Factors ◽  
Sampling Error ◽  
Success Factor ◽  
Public Buildings ◽  
Content Type ◽  
Critical Success ◽  
Survey Results

Purpose The purpose of this paper is to investigate a survey on critical success factor for the maintenance of local public buildings and how reported score values and factor rankings depend on characteristics (contingencies) of the local governments that participated. Design/methodology/approach The authors use data from a large-scale survey of Norwegian local governments that covered 66 per cent of all local governments and 80 per cent of the population. The authors combine these data with contingent information from public registers on demographics, fiscal, political and geographical characteristics. The authors run regressions to determine whether contingencies affect survey results. They further study how score values vary with a key contingent factor. Findings The main result of this paper is that the reported importance of critical success factors is contingent on local government population levels. A comparison of importance rankings based on population quartiles shows that ranking orders change, both between quartiles and from the overall ranking, and that certain factors show systematic changes. Further, the authors find that when controlling for sampling error, groups of factors should be considered as equally important. This result holds both for the full sample ranking and for rankings within population quartiles. Originality/value The results of this paper have implications for all survey-based investigations of critical success factors where contingent information on respondents are available. Contingencies need to be taken into consideration, both when assessing rankings according to some criteria and when comparing actual score values.

A comprehensive insight into the Six Sigma DMAIC toolbox

2016 ◽  
Vol 7 (4) ◽  
pp. 406-429 ◽  
Author(s):  
Meryem Uluskan
Keyword(s):  
Six Sigma ◽  
Success Factors ◽  
Vital Role ◽  
Success Factor ◽  
Content Type ◽  
Critical Success ◽  
Literature Reviews ◽  
And Control

Purpose As opposed to general literature reviews, by narrowing down the context only around the resources related to Six Sigma tools, this study aims to offer a strong discussion about Six Sigma toolbox which has a vital role in the success of Six Sigma. Design/methodology/approach Based on a comprehensive literature research, the most used tools; classification of tools; flow of tools with respect to define, measure, analyze, improve and control (DMAIC) steps; tools as critical success factors and reasons of ineffective use of tools are reviewed. To stay focused and not to diverge from the research aim, 60 articles which are suitable to the context and flow of the discussion are selected during the construction of the study. Findings The study provides a detailed and integrated review of Six Sigma articles about tools. The most used tools are listed from different perspectives and resources, and the role of these tools has been discussed. After a broad review, a more practical and combined classification of Six Sigma tools is proposed. Next, the issue of using which tools during which steps of DMAIC is systematically addressed. Finally, emergence of tools as a critical success factor and the gaps in the literature related to tools of Six Sigma are pointed out. Practical implications Addressing important statistics and the facts related to the tools of Six Sigma helps new practitioners in particular to build a strategic filter to select the most proper tools throughout their projects. Originality/value This study is unique in investigating only Six Sigma toolbox and providing a literature review on this subject.

scholarly journals Study of the critical success factors of emblematic hotels through the analysis of content of online opinions

2018 ◽  
Vol 27 (1) ◽  
pp. 42-65 ◽  
Author(s):  
M. Lilibeth Fuentes-Medina ◽  
Estefanía Hernández-Estárico ◽  
Sandra Morini-Marrero
Keyword(s):  
Value Chain ◽  
Critical Success Factors ◽  
Success Factors ◽  
A Priori ◽  
Success Factor ◽  
Highly Qualified ◽  
Case Study Methodology ◽  
Content Type ◽  
Critical Success ◽  
Accommodation Sector

Purpose The purpose of this paper is to identify the critical success factors of emblematic hotels from the perspective of the guest, by analysing the direct activities that make up the value chain of these types of establishments. Design/methodology/approach The authors use the case study methodology to derive conclusions that contribute to the development of a theory about the success factors of emblematic hotels. The case selected is the Spanish Tourist Parador chain. The authors carried out over a period of two years a data mining analysis of the online comments posted by its guests. Findings The results indicate that the attributes of location and facilities are critical success factors expected a priori given the nature of the business of such establishments, based on the singular nature of the buildings. Another critical success factor is personnel, which seems to indicate that the Paradors support their business model by employing highly qualified staff, but give less attention to restaurant services or the room, according to guest perceptions. Originality/value The paper provides required evidence on the critical success factors of emblematic hotels adapting Porter’s value chain, for the tourism accommodation sector, through the analysis of direct value chain activities. In addition, the existing literature is broadened by taking a perspective scarcely studied, the guest perception of hotel establishments, online content posted by the user on the establishment’s website, rather than simply considering the traditional views of the experts/managers, through structures questionnaires. Besides, the results provide practical and useful implications for the managements of the emblematic hotels under study.

Sponsorship in IT Project Management

2011 ◽  
pp. 3559-3563
Author(s):  
David Bryde ◽  
David Petie
Keyword(s):  
Project Management ◽  
Information Needs ◽  
Success Factors ◽  
Project Success ◽  
Success Factor ◽  
It Project Management ◽  
Top Executives ◽  
Critical Success ◽  
Success Criteria ◽  
Project Success Criteria

Since the 1970s academics and practitioners in the discipline of project management have sought answers to two inter-related questions: How is project success defined and measured? What are the influences on project success? To answer the first question people have studied project success criteria/key performance indicators. To answer the second, studies have focused on project critical success factors. Daniel (1961) introduced the concept of “success factors,” stating that “in most industries there are usually three to six factors that determine success; these key jobs must be done exceedingly well for a company to be successful” (p.116). Approaches to the management of information have been established using Daniel’s concept. For example, Rockart (1979) developed a Critical Success Factor (CSF) method for meeting the information needs of top executives. This method focused on understanding the objectives and goals of the company and the factors (CSFs) critical to their achievement, and establishing information systems to report on performance in these two areas. A key challenge has been to integrate the definitions and measures of success with CSFs, and in this respect work has been carried out to develop frameworks linking models of success criteria (the measures of success) with CSFs (see, for example, van Veen-Dirks & Wijn, 2002). The concept of CSFs has also been applied to project environments, with project CSFs being “those inputs to the management system that lead directly or indirectly to the success of the project” (Cooke- Davies, 2002, p. 185). Project management theory has also looked for a holistic answer to the questions of “How is project success defined and measured?” and “What are the influences on project success?”, through the development of models linking project success criteria and project CSFs (Westerveld, 2002; Bryde, 2003).

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