EASTERN ACADEMY AND THE "E-MAIL" MESSAGES: FREE SPEECH AND THE NEW INFORMATION TECHNOLOGY A CASE STUDY

1996 ◽  
Vol 14 (1) ◽  
pp. 55-74
Author(s):  
Ira Sprotzer
Keyword(s):  
Information Technology ◽  
Free Speech ◽  
New Information ◽  
E Mail

Learning to Use IT in the Workplace

2011 ◽  
pp. 292-323 ◽  
Author(s):  
Valerie K. Spitler
Keyword(s):  
Information Technology ◽  
Technology Literacy ◽  
Online Help ◽  
Personal Lives ◽  
Interpretive Case Study ◽  
New Information ◽  
Important Concern ◽  
It Training ◽  
Influential Individuals

Fluency with information technology (IT), defined as “an ability [to use information technology] to express [oneself] creatively, to reformulate knowledge and to synthesize new information” (Committee on Information Technology Literacy, 1999, p. ES1) is an important concern for those who manage workers with jobs that require the use of IT. Training is one mechanism to build fluency, but research about “influential individuals” hints that other mechanisms might also play a role. This article presents an interpretive case study of junior-level knowledge workers at a management consulting firm. To learn to use the IT of their jobs, these workers relied not only on formal training, but also on on-the-job learning through experimentation; reading books, manuals and online help; and social interaction with their peers. The researcher identified different types of “master users” who were indispensable for this learning to take place. The findings of this study suggest that managers and researchers interested in training users also devote attention to these other mechanisms for learning, especially the “master user” phenomenon. “Fluency with information technology… entails a process of lifelong learning in which individuals continually apply what they know to adapt to change and acquire more knowledge to be more effective at applying information technology to their work and personal lives.” (Committee on Information Technology Literacy, 1999, pp. ES1-2)

Automated Delivery of Clinical Follow-Up to the Radiologist via E-Mail: Feasibility Study of a New Information Technology Algorithm

2018 ◽  
Vol 211 (2) ◽  
pp. 400-404 ◽  
Author(s):  
Elizabeth H. Dibble ◽  
Elaine Binns ◽  
Anna Ellermeier ◽  
Bradford T. March ◽  
Grayson L. Baird ◽  
...  
Keyword(s):  
Information Technology ◽  
Feasibility Study ◽  
New Information ◽  
Automated Delivery ◽  
E Mail

scholarly journals Cloud-Based Computing: Providing an Advantage to a Small New Zealand Wine Business

2019 ◽  
pp. 18-27
Author(s):  
Sharon L. Forbes ◽  
Khalid Alsulaiman
Keyword(s):  
Information Technology ◽  
New Zealand ◽  
Customer Relationship Management ◽  
Relationship Management ◽  
Customer Relationship ◽  
Full Time ◽  
New Information ◽  
Managerial Roles ◽  
Software Programs

Oliver and Charlotte Martin (names disguised at their request) were both employed full time and leading very busy lives when they purchased their small, wine-celebration business located in New Zealand. The Martins desired to play pivotal managerial roles in their new wine business while remaining in their current jobs, but soon realized that they had become over-committed and needed to outsource the accounting of their wine business to a seasoned professional. The Martins wondered whether investing in new information technology, specifically cloud-based accounting and customer relationship management (CRM) solutions, could help them become more efficient and effective as their winery operations grew. This case examines the risks and rewards of implementing cloud-based software programs. It also illustrates the linkages between the fields of marketing and management accounting, as the software programs highlighted in the case study have the ability to be integrated with each other.

Learning to Use IT in the Workplace

2008 ◽  
pp. 1986-2010
Author(s):  
Valerie K. Spitler
Keyword(s):  
Information Technology ◽  
Social Interaction ◽  
Technology Literacy ◽  
Online Help ◽  
Interpretive Case Study ◽  
New Information ◽  
Important Concern ◽  
It Training ◽  
Influential Individuals

Fluency with information technology (IT), defined as “an ability [to use information technology] to express [oneself] creatively, to reformulate knowledge and to synthesize new information,” (Committee on Information Technology Literacy, 1999, p. ES-1), is an important concern for those who manage workers with jobs that require the use of IT. Training is one mechanism to build fluency, but research about “influential individuals” hints that other mechanisms might also play a role. This article presents an interpretive case study of junior-level knowledge workers at a management consulting firm. To learn to use the IT of their jobs, these workers relied not only on formal training, but also on on-the-job learning through experimentation; reading books, manuals, and online help; and social interaction with their peers. The researcher identified different types of “master users” who were indispensable for this learning to take place. The findings of this study suggest that managers and researchers interested in training users also devote attention to these other mechanisms for learning, especially the “master user” phenomenon.

Teaching Project Management through an Information Technology-Based Method

1998 ◽  
Vol 29 (1) ◽  
pp. 10-21 ◽  
Author(s):  
Kamal Hingorani ◽  
Chetan S. Sankar ◽  
Scott W. Kramer
Keyword(s):  
Information Technology ◽  
Project Management ◽  
Case Studies ◽  
Teaching Methods ◽  
Cognitive Skills ◽  
Project Managers ◽  
Project Manager ◽  
New Information ◽  
Case Study Methods

New information technology-based teaching methods are essential to bring the issues faced by a project manager to the classrooms electronically. This paper describes implementation of a method to achieve this objective and compares its learning effectiveness with lectures and written case study methods. The major findings were that the information technology-based method was more effective compared to written case studies and lectures in developing higher-level cognitive skills and triggering interest in learning about project management. This research shows that information technology-based methods need to be deployed in order to impart higher-level cognitive skills to potential project managers.

Applying Information Technologies in Innovative Ways

2011 ◽  
pp. 291-305
Author(s):  
Rosa Ma Muñoz Castellanos ◽  
José Luis Jurado Rincón
Keyword(s):  
Information Technology ◽  
Information Technologies ◽  
Theoretical Base ◽  
Pharmaceutical Distribution ◽  
New Information ◽  
Managerial Implications ◽  
History Of

The main purpose of this case study is to explain the process of discovering and application of new information technology (IT)-based opportunities developed by a Spanish enterprise whose activity is pharmaceutical distribution. It is a mature firm, which during the course of the last few years has been able to adopt information technologies in innovative ways thanks to the intrapreneurial spirit of its managers. In the analysis of this case study, after presenting the theoretical base, we describe the history of the organization, its main characteristics, and its type of business. Next, we explain the technological utilization of the company and its managerial implications, paying special attention to its most innovative projects. We conclude with the description of the main challenges and problems associated with the achievement of the technological goals adopted by the organization.

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