Possible Effect on The Perception and Attitude of Employees After Adoption of New Information Technology and Business Strategies: A Case Study of Namibia

Author(s):  
Habib Ullah Khan ◽  
Fillemon Johannes
Author(s):  
Valerie K. Spitler

Fluency with information technology (IT), defined as “an ability [to use information technology] to express [oneself] creatively, to reformulate knowledge and to synthesize new information” (Committee on Information Technology Literacy, 1999, p. ES1) is an important concern for those who manage workers with jobs that require the use of IT. Training is one mechanism to build fluency, but research about “influential individuals” hints that other mechanisms might also play a role. This article presents an interpretive case study of junior-level knowledge workers at a management consulting firm. To learn to use the IT of their jobs, these workers relied not only on formal training, but also on on-the-job learning through experimentation; reading books, manuals and online help; and social interaction with their peers. The researcher identified different types of “master users” who were indispensable for this learning to take place. The findings of this study suggest that managers and researchers interested in training users also devote attention to these other mechanisms for learning, especially the “master user” phenomenon. “Fluency with information technology… entails a process of lifelong learning in which individuals continually apply what they know to adapt to change and acquire more knowledge to be more effective at applying information technology to their work and personal lives.” (Committee on Information Technology Literacy, 1999, pp. ES1-2)


Author(s):  
M. Hughes

Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate in a competitive environment, changes in management philosophies are causing public-sector organisations to think and act more like private-sector organisations (Gulledge & Sommers, 2002). Electronic government is one means by which governments can offer more effective and efficient services (Layne & Lee, 2001). This article investigates the evolution of e-government in Ireland. A case study is presented detailing how the Irish government’s e-government strategy was devised and implemented. The success of this implementation yields valuable insights into the identification and management of critical concerns during the evolvement and attainment of business-process redesign in e-government. Cumulatively, these lessons provide a road map for the successful attainment of citizen-centric e-government.


Author(s):  
Sharon L. Forbes ◽  
Khalid Alsulaiman

Oliver and Charlotte Martin (names disguised at their request) were both employed full time and leading very busy lives when they purchased their small, wine-celebration business located in New Zealand. The Martins desired to play pivotal managerial roles in their new wine business while remaining in their current jobs, but soon realized that they had become over-committed and needed to outsource the accounting of their wine business to a seasoned professional. The Martins wondered whether investing in new information technology, specifically cloud-based accounting and customer relationship management (CRM) solutions, could help them become more efficient and effective as their winery operations grew. This case examines the risks and rewards of implementing cloud-based software programs. It also illustrates the linkages between the fields of marketing and management accounting, as the software programs highlighted in the case study have the ability to be integrated with each other.


2011 ◽  
pp. 217-226
Author(s):  
Martin Hughes ◽  
Murray Scott ◽  
Willie Golden

Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate in a competitive environment, changes in management philosophies are causing public-sector organisations to think and act more like private-sector organisations (Gulledge & Sommers, 2002). Electronic government is one means by which governments can offer more effective and efficient services (Layne & Lee, 2001). This article investigates the evolution of e-government in Ireland. A case study is presented detailing how the Irish government’s e-government strategy was devised and implemented. The success of this implementation yields valuable insights into the identification and management of critical concerns during the evolvement and attainment of business-process redesign in e-government. Cumulatively, these lessons provide a road map for the successful attainment of citizen-centric e-government.


2008 ◽  
pp. 1986-2010
Author(s):  
Valerie K. Spitler

Fluency with information technology (IT), defined as “an ability [to use information technology] to express [oneself] creatively, to reformulate knowledge and to synthesize new information,” (Committee on Information Technology Literacy, 1999, p. ES-1), is an important concern for those who manage workers with jobs that require the use of IT. Training is one mechanism to build fluency, but research about “influential individuals” hints that other mechanisms might also play a role. This article presents an interpretive case study of junior-level knowledge workers at a management consulting firm. To learn to use the IT of their jobs, these workers relied not only on formal training, but also on on-the-job learning through experimentation; reading books, manuals, and online help; and social interaction with their peers. The researcher identified different types of “master users” who were indispensable for this learning to take place. The findings of this study suggest that managers and researchers interested in training users also devote attention to these other mechanisms for learning, especially the “master user” phenomenon.


1998 ◽  
Vol 29 (1) ◽  
pp. 10-21 ◽  
Author(s):  
Kamal Hingorani ◽  
Chetan S. Sankar ◽  
Scott W. Kramer

New information technology-based teaching methods are essential to bring the issues faced by a project manager to the classrooms electronically. This paper describes implementation of a method to achieve this objective and compares its learning effectiveness with lectures and written case study methods. The major findings were that the information technology-based method was more effective compared to written case studies and lectures in developing higher-level cognitive skills and triggering interest in learning about project management. This research shows that information technology-based methods need to be deployed in order to impart higher-level cognitive skills to potential project managers.


2021 ◽  
Vol 9 (3) ◽  
pp. 439-473
Author(s):  
Guilherme Batistella Castellar ◽  
Mateus Ferreira Rumbelsperger Querido ◽  
Fernando De Souza Meirelles

Objective of the study: This article aims to highlight the aspects that drove the implementation of digital transformation on Magazine Luiza and contribute to the development of the digital transformation theory.Relevance/originality: Information technology (IT) offers opportunities for businesses to automatize operations and change business strategies (Henderson Venkatraman, 1999), but it is still not clear for every business how to embrace technology (Drnevich Croson, 2013).Methodology/approach: Using a case study, we analyzed the main aspects of the digital transformation of the Brazilian retailer Luiza Magazine, which achieved a 43,000% increase in its share price between 2015 and 2020, mainly due to innovations enabled by IT.Main results: We identify that some of the main aspects of the company's digital transformation have not been properly studied in the literature, such as the use of a bimodal IT structure and the use and interconnectivity between traditional and new technologies in innovative and even disruptive ways.Theoretical/methodological contributions: This study contributes to the literature by analyzing empirical data on the pillars that support the implementation of digital transformation in an organization, which can be used as input to theory development on digital transformation.Social/management contributions: The digital transformation of Magazine Luiza resulted in a large increase in the market value of the company. This, aligned with the company’s expansion and increasingly better results, suggests that technology has the potential to change the company’s strategy and lead to its success, corroborating Bharadwaj’s (2013) view.


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