Applying Information Technologies in Innovative Ways

2011 ◽  
pp. 291-305
Author(s):  
Rosa Ma Muñoz Castellanos ◽  
José Luis Jurado Rincón
Keyword(s):  
Information Technology ◽  
Information Technologies ◽  
Theoretical Base ◽  
Pharmaceutical Distribution ◽  
New Information ◽  
Managerial Implications ◽  
History Of

The main purpose of this case study is to explain the process of discovering and application of new information technology (IT)-based opportunities developed by a Spanish enterprise whose activity is pharmaceutical distribution. It is a mature firm, which during the course of the last few years has been able to adopt information technologies in innovative ways thanks to the intrapreneurial spirit of its managers. In the analysis of this case study, after presenting the theoretical base, we describe the history of the organization, its main characteristics, and its type of business. Next, we explain the technological utilization of the company and its managerial implications, paying special attention to its most innovative projects. We conclude with the description of the main challenges and problems associated with the achievement of the technological goals adopted by the organization.

Smart Place Making Through Digital Communication and Citizen Engagement

2022 ◽  
pp. 1220-1237
Author(s):  
Angel Bartolomé Muñoz de Luna ◽  
Olga Kolotouchkina
Keyword(s):  
Information Technologies ◽  
Digital Communication ◽  
Urban Environments ◽  
Citizen Engagement ◽  
Urban Context ◽  
City Governments ◽  
Study Approach ◽  
New Information ◽  
The City

The disruptive growth of new information technologies is transforming the dynamics of citizen communication and engagement in the urban context. In order to create new, smart, inclusive, and transparent urban environments, the city governments of London and Madrid have implemented a series of innovative digital applications and citizen communication channels. Through a case study approach, this research assesses the best practices in the field of digital communication and citizen engagement implemented by London and Madrid, with a particular focus on the profile, content, and functions of these new channels. The results of this research are intended to identify relevant new dynamics of interaction and value co-creation for cities and their residents.

scholarly journals Proposal for the Identification of Information Technology Services in Public Organizations

Symmetry ◽  
2019 ◽  
Vol 11 (10) ◽  
pp. 1269
Author(s):  
Cristian Mera Macías ◽  
Igor Aguilar Alonso
Keyword(s):  
Information Technology ◽  
Information Technologies ◽  
Public Organizations ◽  
Review Of The Literature ◽  
Automatic Learning ◽  
Information Technology Services ◽  
Technology Services ◽  
History Of ◽  
The Republic ◽  
Main Input

Handling complexity and symmetry in the identification of services for the management of information technology (IT) emerged as a serious challenge in recent times. One of the most important elements that must be defined in the management of information technology services is the construction and management of a service catalog. However, in order to create this catalog, it is necessary to correctly identify the services to be formed. So far, there are several proposals that serve to identify information technology services in public organizations. However, there are several inherent drawbacks to these processes, whereby many organizations are yet to adapt to the services. The main objective of this research is to present a proposal for the identification of information technology services and the construction of an information technology catalog. For this, the following methodology was applied: (a) a review of the literature, identifying the research that addressed the process of the identification of services; (b) a proposal based on automatic learning to identify information technology services in public organizations, adapting the catalog of services and taking as its main input the history of requests and incidents accredited by the department of information technologies in public organizations in the Republic of Ecuador. In conclusion, this work leads to satisfactory results for the identification of technology services used to construct its catalog.

The Impact of E-Commerce Technology on the Air Travel Industry

2011 ◽  
pp. 341-356
Author(s):  
Susan Gasson
Keyword(s):  
Information Systems ◽  
Competitive Advantage ◽  
Information Technologies ◽  
Air Travel ◽  
Travel Agents ◽  
New Information ◽  
Travel Industry ◽  
The Impact ◽  
American Airlines

This case study examines the impact of online reservation systems and e-commerce on the travel industry. Two questions are examined: 1. How can competitive advantage be obtained from the exploitation of new information technologies—in particular, e-commerce technologies? 2. How has the role of travel agents changed because of the new information technologies being used to achieve competitive advantage in the air travel industry? Initial discussion concerns the impact of the American Airlines SABRE system, as this has often been touted as giving American Airlines first-mover advantage in the industry. The wider impact of remote-access, computerized reservation systems, or Global Distribution Systems, and e-commerce access to online reservations in the travel industry is analyzed, using Porter’s five-force model of industry competitive forces, to understand how the travel industry has shaped and has been shaped by information systems. The case study concludes with a comparison of the impact of information technologies between the U.S. and European travel industries. It concludes that technology alone does not affect the roles of industry players, but the development of winning technologies exploits structural factors in the environment. Constant evolution of strategic information systems is critical to producing competitive advantage, but opportunism also plays a strong role.

Learning to Use IT in the Workplace

2011 ◽  
pp. 292-323 ◽  
Author(s):  
Valerie K. Spitler
Keyword(s):  
Information Technology ◽  
Technology Literacy ◽  
Online Help ◽  
Personal Lives ◽  
Interpretive Case Study ◽  
New Information ◽  
Important Concern ◽  
It Training ◽  
Influential Individuals

Fluency with information technology (IT), defined as “an ability [to use information technology] to express [oneself] creatively, to reformulate knowledge and to synthesize new information” (Committee on Information Technology Literacy, 1999, p. ES1) is an important concern for those who manage workers with jobs that require the use of IT. Training is one mechanism to build fluency, but research about “influential individuals” hints that other mechanisms might also play a role. This article presents an interpretive case study of junior-level knowledge workers at a management consulting firm. To learn to use the IT of their jobs, these workers relied not only on formal training, but also on on-the-job learning through experimentation; reading books, manuals and online help; and social interaction with their peers. The researcher identified different types of “master users” who were indispensable for this learning to take place. The findings of this study suggest that managers and researchers interested in training users also devote attention to these other mechanisms for learning, especially the “master user” phenomenon. “Fluency with information technology… entails a process of lifelong learning in which individuals continually apply what they know to adapt to change and acquire more knowledge to be more effective at applying information technology to their work and personal lives.” (Committee on Information Technology Literacy, 1999, pp. ES1-2)

scholarly journals Utilization of Natural History Information in Evidence based Herpetoculture: A Proposed Protocol and Case Study with Hydrodynastes gigas (False Water Cobra)

Animals ◽  
2020 ◽  
Vol 10 (11) ◽  
pp. 2021
Author(s):  
Zachary J. Loughman
Keyword(s):  
Natural History ◽  
Captive Breeding ◽  
Scientific Literature ◽  
Evidence Based ◽  
Scientific Inference ◽  
New Information ◽  
History Information ◽  
History Of ◽  
Available Information

Herpetocultural practices are based on norms driven by economy of space and time for keepers, with little scientific inference backing their practice. In recent years, a subset of herpetoculturalists have promoted evidence-based husbandry that relies on science and experimental design to generate husbandry practice. A theoretical framework and protocol are proposed herein that enables any individual who has access to the internet the ability to use various outlets of natural history information (scientific literature databases, social media sources, and weather websites) and previously published husbandry reports as evidence to drive the creation of novel herpetocultural practice. A case study is provided which compares readily available information on the care of Hydrodynastes gigas (false water cobra), such as online care sheets for the species, with the proposed evidence based herpetocultural protocol founded on natural history information and published care and captive breeding reports. Results were assessed for protocol efficacy and determined that the natural history informed evidence-based approach increased animal welfare and generated new information specific to the natural history of H. gigas.

scholarly journals Assessing Information Technologies for Health. Editorial

2006 ◽  
Vol 15 (01) ◽  
pp. 2-4
Author(s):  
C. Kulikowski ◽  
R. Haux
Keyword(s):  
Health Care ◽  
Information Technology ◽  
Medical Informatics ◽  
Information Technologies ◽  
Main Theme ◽  
Review Articles ◽  
Wide Range ◽  
History Of ◽  
Original Survey ◽  
Research And Education

SummaryTo provide an editorial introduction to the 2006 IMIA Yearbook of Medical Informatics with an overview of its contents and contributors.A brief overview of the main theme of “Assessing Information Technology for Health Care”, and an outline of the purposes, readership, contents, new format, and acknowledgment of contributions for the 2006 IMIA Yearbook.Assessing information technology (IT) in biomedicine and health care is emphasized in a number of survey and review articles. Synopses of a selection of best papers for the past 12 months are included, as are original papers on the history of medical informatics by pioneers in the field, and selected research and education programs. Information about IMIA and its constituent societies is given, as well as the authors, reviewers, and advisors to the Yearbook.The 2006 IMIA Yearbook of Medical Informatics highlights as its theme one of the most significant yet difficult aspects of information technology in health: the assessment of IT as part of the complex enterprise of biomedical research and practice. It is being published in a new format with a wide range of original survey and review articles.

Intangible Determinants in the Introduction and Development of Information Technology

2011 ◽  
pp. 207-224
Author(s):  
Ana R. del Aguila ◽  
Sebastián Bruque ◽  
Antonio Padilla
Keyword(s):  
Information Technology ◽  
European Union ◽  
Empirical Analysis ◽  
Global Environment ◽  
The European Union ◽  
Human Machine Interaction ◽  
Effective Implementation ◽  
Pharmaceutical Distribution ◽  
Managerial Implications ◽  
Machine Interaction

In a global and highly competitive context, the human-machine interaction re-emerges as an important topic of research among IS academics and practitioners. In this chapter, we propose an empirical analysis applied to the Pharmaceutical Distribution Industry in Spain, with the aim of detecting the influence that some human and managerial intangibles have on the level of effective implementation of IT in organizations. Finally, we present some theoretical and managerial implications that can be applied not only for the Spanish case, but also for the European Union and for a global environment.

A Systematic Model to Integrate Information Technology into Metabusinesses

2002 ◽  
pp. 250-267
Author(s):  
Luiz Antonio Joia
Keyword(s):  
Information Technology ◽  
Information Technologies ◽  
Service Process ◽  
Organizational Model ◽  
Technology Service ◽  
Engineering Company ◽  
Proposed Model ◽  
Systemic Model

This article presents a framework to link effectively different information technologies in order to coordinate a metabusiness, an innovative organizational model. The information technologies needed to create this new organizational environment are presented, as well as a systemic model based on a technology-service-process-production taxonomy. A case study addressing a major engineering company in Brazil, now playing the role of an integrator within a metabusiness, is analyzed, in order to validate the proposed model. Some conclusions in this realm are presented addressing the main obstacles and hurdles to accomplish a metabusiness, as well as the solutions to overcome them.

A study on market intelligence: the professional, the applicability of information technologies to innovate and gain competitive advantage

2019 ◽  
pp. 51-62
Author(s):  
Enzo Silva ◽  
Patrícia Lopes
Keyword(s):  
Information Technology ◽  
Competitive Advantage ◽  
Information Technologies ◽  
Business Management ◽  
Business Administration ◽  
Future Research ◽  
Market Intelligence ◽  
History Of ◽  
The Subject ◽  
Business Sectors

With the evolving market of various industries, business management specialists are creating a demand for information technology to gain competitive advantage. Within this context, technology management specialists seek to innovate by creating systems that offer results with differentials. In this paper, we seek to present the connection between the study of Business Administration and Information Systems, addressing a brief history of Market Intelligence, its evolution and the importance it has for most business sectors. We have strengthened the argument why information technology is an essential investment for the success and survival of any organization today. We intend to contribute with theoretical material for future research on the subject.

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