Recruitment, selection and promotion of visible-minority and aboriginal police officers in selected Canadian police services

2000 ◽  
Vol 43 (1) ◽  
pp. 46-74 ◽  
Author(s):  
Harish C. Jain ◽  
Parbudyal Singh ◽  
Carol Agocs
Keyword(s):  
Police Officers ◽  
Visible Minority ◽  
Police Services

The police service quality in rural Taiwan

2014 ◽  
Vol 37 (3) ◽  
pp. 521-542 ◽  
Author(s):  
Chien Min Chen ◽  
Hong Tau Lee ◽  
Sheu Hua Chen ◽  
Tsung Hsien Tsai
Keyword(s):  
Service Quality ◽  
Police Officers ◽  
Empirical Support ◽  
Analytical Framework ◽  
Content Type ◽  
Police Service ◽  
Police Services ◽  
Recent Developments ◽  
Rural Police ◽  
High Level

Purpose – The purpose of this paper is to investigate the perceptions and satisfaction between police officers and citizens on Kinmen Island (of Taiwan), using an analytical framework that combines five primary dimensions and 25 corresponding determinants. Design/methodology/approach – It considers recent developments in the application of performance measures and management to public and, particularly, police services. It goes on to assess comparative rural police performance which suggests that the application of targets could ultimately serve to provide the overall satisfaction with police services. Findings – The findings of the study suggest that perceptions and satisfaction of both citizens and police staff may result in the success of the policing management, and that police managers have to satisfy their citizens with a high level of service quality based on different localities. Practical implications – From managerial perspectives, police managers should consider both the service quality and customer satisfaction constructs as determinants of behavioural intentions, based on the fact that satisfaction can be a strategic key to maintain long term relationship with citizens as it is found of significant impact on the intentional behaviour. Originality/value – This research adds empirical support to this vein of literature and has identified the five main dimensions and the 25 sub-dimensions as important constructs for police service quality.

scholarly journals Police Reform: Problems of Governance and Accountability Management Challenges Surrounding Current Proposals for Police Restructuring

2005 ◽  
Vol 78 (4) ◽  
pp. 339-350 ◽  
Author(s):  
Barry Loveday
Keyword(s):  
Local Government ◽  
Police Officers ◽  
Business Case ◽  
Final Report ◽  
Government Reform ◽  
Home Office ◽  
Effective Response ◽  
Police Services ◽  
Accountability Management ◽  
Police Forces

This article considers the current decision of the Home Secretary to scrap the 43 police forces and replace them with 12–15 regional strategic police forces. This follows on from the recent report of HMIC, entitled Closing the Gap, published in September 2005, which was to conclude that as currently constituted the police structure for England and Wales was no longer ‘fit for purpose’. Using the ability of police services to provide an effective response to NIM Level 2 crime as a yardstick, HMIC was to find that any force with fewer than 4,000 police officers would be unlikely to be able to provide an adequate response. One consequence of the report and the Home Secretary's response to it has been the request made to all police authorities and forces to present a business case to the Home Office by the end of 2005 identifying the future structure of policing in the region and the pattern of amalgamation they might favour. In the course of this exercise it was to be found that alternatives to amalgamation, collaboration and federation, had both been closed down by the Home Secretary, who has concluded that only the option of amalgamation was now acceptable to his department. Subsequently it was to be learned that a number of factors influencing HMIC's 2005 report obtained that had not been taken into account. These included the decision on the part of HMIC specifically not to include the written section on force collaboration within the final report. Nor, it was also to be discovered, had recognition been given within the report to the expectation that implementation was to be carried out in conjunction with comprehensive Workforce Modernisation. A leaked memorandum from ODPM in late 2005 that local government reform was now under active consideration was also to undermine the earlier assumption on the part of HMIC that no plans for local government reform were currently planned and that unilateral police reorganisation was therefore appropriate.

scholarly journals “It's all window dressing:” Canadian police officers' perceptions of mental health stigma in their workplace

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lesley J. Bikos
Keyword(s):  
Mental Illness ◽  
Organizational Culture ◽  
Lived Experience ◽  
Police Officers ◽  
Self Report ◽  
Organizational Response ◽  
Mental Health Stigma ◽  
Structured Interviews ◽  
Content Type ◽  
Police Services

PurposeThis study will provide a preliminary, general overview of Canadian police officers' perception of stigma toward mental illness in their workplace culture and its impacts.Design/methodology/approachThis study uses a mixed methods approach with two nationwide datasets: a self-report survey (N = 727) and 116 semi-structured interviews with police officers from 31 police services. Results are grounded in theories of stigma, masculinities and organizational culture.FindingsResults indicate that most officers believe stigma toward mental illness in their workplace remains, despite senior management messaging and program implementation. Reporting mental illness was often seen as high risk, both personally and professionally. Policewomen, constables and those on leave reported statistically significant higher levels of perceived stigma and risk. Features of traditional masculinity were commonly reported, influencing the way individuals viewed themselves (self-stigma) and organizational response (structural stigma). Those with lived experience reported the highest levels of self and structural stigmatization, which often negatively impacted their recovery.Originality/valueThis study strengthens our understanding of how organizational culture and structure combine to contribute to the persistent presence of stigma in some Canadian police services (with implications for male-dominated occupations generally). Gender, rank, years of service and lived experience are additional areas of limited scholarship addressed by this study. The findings have important implications for effective program and policy evaluation and development.

Cultural Modification and Cultural Alignment in Police Services: An Empirical Analysis of Select Variables

2020 ◽  
Vol 13 (2) ◽  
pp. 160-169
Author(s):  
A. Ramachandra Aryasri ◽  
Jitender ◽  
Gopal P. Mahapatra
Keyword(s):  
Cultural Change ◽  
Police Officers ◽  
Cultural Context ◽  
Andhra Pradesh ◽  
Recent Past ◽  
Police Services ◽  
Social Divisions ◽  
Operational Level ◽  
Convenience Sampling ◽  
Cultural Modification

Police forces, traditionally, were tacitly assumed to be rule-bound, legalistic, bureaucratic organisations, in which top-down policies prevailed through a quasi-militaristic rank hierarchy and strict discipline code ( Reiner,2016 ). The profile of the police organisations has been radically transforming, in view of the wider politico-economic and cultural context of re-emerging conflicts and social divisions in the recent past. Because of loose ends in the legal powers and processes, police officers at the operational level were characterised by the extent of discretion on how to behave or misbehave ( Newburn & Reiner, 2012 ). An empirical study was carried out in Visakhapatnam, Andhra Pradesh using Convenience sampling on 680 (340 respondents from police from different cadres and public each through separate structured questionnaires for each category of respondents), covering three variables, namely police beat, patrolling and responding to public calls. This article presents how Visakhapatnam Police could focus on the beat and patrolling, responding to public calls as part of aligning its working processes and bring in the cultural change not only in the Police Organisation as a whole, but also among the stakeholders. The Visakha Police is today known to be more citizen-friendly, tech-savvy and relatively fast in addressing and resolving issues.

scholarly journals Bridging the Gap? Police Volunteering and Community Policing in Scotland

2019 ◽  
Author(s):  
Graeme Dickson
Keyword(s):  
Police Officers ◽  
Community Policing ◽  
Qualitative Interviews ◽  
Local Communities ◽  
Unique Contribution ◽  
Police Services ◽  
The Core ◽  
Core Concepts ◽  
Potential Resource

Abstract This article examines how far special constables can act as the ‘bridge’ between police services and local communities, within the context of Scottish policing. I consider the literature around the core concepts of community policing, the condition of community policing Scotland, and the role that volunteer police officers can play in enhancing local policing. Then, I draw upon the findings from qualitative interviews and observations of special constables in one division of Police Scotland, to explore the nature of the special constabulary as a potential resource in community and local policing. Finally, I consider these findings in relation to the ongoing discussions of special constables’ contribution to community policing, and how policing organizations might seek to enhance that contribution. This article, I believe, provides a unique contribution to the currently small but emerging field of research within police volunteerism, and brings the perspective of Scottish special constables to these discussions which have been primarily Anglo-centric.

The Preparation of Police Recruits, Queensland Style

1992 ◽  
Vol 65 (1) ◽  
pp. 49-55 ◽  
Author(s):  
Keith Bryett
Keyword(s):  
Police Officers ◽  
Education And Training ◽  
The Other ◽  
Police Recruits ◽  
Police Service ◽  
Police Services ◽  
The Road ◽  
Undergraduate Studies ◽  
And Training ◽  
Australian Universities

The preparation of recruit police officers has become an issue in those countries whose police services have evolved from the British model. In Australia, a variety of arrangements exist. These include education and training centred around police academies with academically qualified civilian and police staff, some of whom are academically qualified and others who are not, depending on the nature of their role. These academies are invariably, and not surprisingly, controlled by police officers. At the other end of the scale, the Australian Federal Police now has prospective recruits, who are not yet employees, in many Australian universities undergoing undergraduate studies. The aim being to recruit graduates. The Queensland Police Service has opted for a middle-of-the-road part university, part academy, approach as a means to satisfying as many perceived requirements as possible.

Police Services to Battered Women

1982 ◽  
Vol 9 (4) ◽  
pp. 476-494 ◽  
Author(s):  
LEE H. BOWKER
Keyword(s):  
Training Program ◽  
Battered Women ◽  
Police Officers ◽  
Helping Behavior ◽  
Wife Beating ◽  
Domestic Assault ◽  
New Model ◽  
Resource Network ◽  
Police Services ◽  
Voluntary Basis

This article summarizes the experiences of 146 battered women recruited on a voluntary basis from southeastern Wisconsin. The sample differs from any previous study of wife beating in that all subjects were free of violence for at least 1 year prior to the interview. The victim perspective on police behavior derived from reports of 276 contacts between these women and police officers allows us to identify concerns associated with police demeanor, inadequate use of nonlegal “helping profession” intervention techniques, reluctance to arrest the suspects, and inconsistency of response among calls. The results of the Milwaukee study are consistent with a new model for the training of police officers that integrates training in verbal helping behavior with education about the situation of battered wives and an increased emphasis on the desirability of arrests where that action has been requested by the victim of a domestic assault. Such a training program has already been developed by the Women's Resource Network.

scholarly journals South African Police Services Officials` Perceptions of Community-Police Relations in Durban, South Africa

2020 ◽  
Vol 10 ◽  
pp. 224-230
Author(s):  
Siyanda Dlamini ◽  
Keyword(s):  
South Africa ◽  
Crime Prevention ◽  
South African ◽  
Police Officers ◽  
Community Policing ◽  
Research Approach ◽  
Structured Interviews ◽  
Police Services ◽  
Prevention Activities ◽  
South African Police

Police officers’ views about police-citizen relationships are shaped not only by opportunities to interact with community residents during normal police work but also in part by efforts due to the larger police mission of encouraging and supporting such attitudes. In recent years, police in different countries has shifted from the traditional reactive form of policing towards community-oriented approaches. Hence, the purpose of this paper is to explore police officers’ views of citizen-police relationships and community policing in Durban, South Africa. A qualitative research approach was adopted, to explore such perceptions in the study area. The findings collected through semi-structured interviews with the South African Police Services personnel suggested that police officer were dissatisfied and at best ambiguous about citizens’ participation in crime prevention activities or support for the police in a township dwelling. However, in a suburban area, the perceptions marked an improvement in their attitudes on various dimensions. These include officers’ views about the overall police mission, increased emphasis on service-oriented policing in contrast to a law enforcement approach, support for community policing, perceived citizens’ willingness to cooperate with the police in crime prevention activities, and decreased cynicism about citizens. These findings suggest confidence in the utility of community policing ideas.

scholarly journals The Judicious Judicial Dispositions Juggle: Characteristics of Police Interventions Involving People with a Mental Illness

2011 ◽  
Vol 56 (11) ◽  
pp. 677-685 ◽  
Author(s):  
Yanick Charette ◽  
Anne G Crocker ◽  
Isabelle Billette
Keyword(s):  
Mental Health ◽  
Mental Illness ◽  
Police Officers ◽  
Linear Models ◽  
Multiple Correspondence Analysis ◽  
Administrative Database ◽  
Identification Algorithm ◽  
Police Services ◽  
People With Mental Illness ◽  
Time Required

Objective: The number of police interventions with people presenting a mental health problem has been increasing during the past 30 years, and police services are becoming increasingly aware of the human resources and skills these interventions require. Our study addresses the characteristics explaining police time used and outcomes of interventions as police officers interact with people with mental illness. Method: Using a police service administrative database from a large Canadian city, and an identification algorithm method, police interventions with people with mental illness were identified on 3 randomly selected days in 1 year. A content analysis of intervention logs was carried out to identify characteristics of those interventions: the call initiator, the location, and the final outcome of the intervention. Results: Interventions with people with mental illness represent a small proportion (3%; n = 272) of all police interventions ( n = 8485). General linear models show that the type of outcome is the most important factor in estimating the time required by police interventions. Arrests and hospitalizations are the least time-efficient outcomes, consuming 2.0 and 3.2 times, respectively, more time than informal dispositions. A multiple correspondence analysis shows that police interventions can be depicted in 2 dimensions, representing their main roles concerning people with mental illness, namely, to ensure the public safety and to protect the most vulnerable citizens. The more these services are required, the more police time will be required. Conclusion: Education and partnerships between police services and mental health services are essential to a proper management of outcomes.

scholarly journals “Suck It Up, Buttercup”: Understanding and Overcoming Gender Disparities in Policing

2021 ◽  
Vol 18 (14) ◽  
pp. 7627
Author(s):  
Andréanne Angehrn ◽  
Amber J. Fletcher ◽  
R. Nicholas Carleton
Keyword(s):  
Police Officers ◽  
Parental Leave ◽  
Hegemonic Masculinity ◽  
Police Culture ◽  
Structured Interviews ◽  
Women Police Officers ◽  
Men And Women ◽  
Police Services ◽  
Women Police ◽  
Thematic Network Analysis

Women police officers report elevated symptoms of mental disorders when compared to men police officers. Researchers have indicated that the occupational experience of policing differs greatly among men and women. Indeed, police culture is characterized by hegemonic masculinity, which appears to negatively impact both men and women. The current study examined the contrast between the experiences of men and women police officers. Police officers (n = 17; 9 women) in Saskatchewan participated in semi-structured interviews. Thematic network analysis identified themes related to the experience of policing for both men and women police officers. There were six organizing themes identified in relation to the global theme of Gendered Experiences: (1) Discrimination; (2) Sexual Harassment; (3) Motherhood and Parental Leave; (4) Identity; (5) Stereotypically Feminine Attributes; and (6) Hegemonic Masculinity. Pervasive gender norms appear detrimental for both men and women police officers, as well as the communities they serve. The current results, coupled with the emerging disposition for progress expressed by police services, offer opportunities to develop tailored and focused interventions and policies to support police officers.

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