Significance of Job Attitudes and Motivation in Fostering Knowledge Sharing Behaviour Among Bank Personnel

2021 ◽  
Vol 20 (01) ◽  
pp. 2150003
Author(s):  
Muhammad Umar ◽  
Maqbool Hussain Sial ◽  
Syed Ahmad Ali

This research examines the association of job attitudes (i.e. job involvement, job satisfaction, and commitment) with knowledge sharing behaviour of bank personnel through behavioural antecedents (i.e. motivation, attitude, and intentions to share knowledge). The hypothesised relationships among job attitudes (excluding job involvement), behaviour antecedents, and knowledge sharing behaviour are significant and consistent. Notably, the association of job satisfaction with the motivation to share knowledge is insignificant. The survey results are based on data from a stratified multistage cluster sample of 316 public and private sector bank professionals from Pakistan, analyzed using Partial Least Square (PLS)-Structure Equation Modelling (SEM). The research provides a framework for theoretical and practical implications in knowledge-intensive organisations to foster knowledge sharing that increases individual as well as organisational productivity. The study paves the way for future research by including knowledge-oriented leadership, culture, trust, knowledge governance, and citizenship behaviour in the current framework for analysis in diverse geographical and demographical contexts.

Performance ◽  
2017 ◽  
Vol 24 (1) ◽  
pp. 32
Author(s):  
Eri Sulistyorini

The research is titled “Effect of Work Environment,  Job Involvement and Cohesiveness within the Working Group on Employee Performance with Aspects of Job Satisfaction as a Mediating Variable in KPPN Purworejo”. The aims of research are to find out and to analyze the effect of work environment,  job involvement and cohesiveness within the working group on employee performance with aspects of job satisfaction as a mediating variable. The method of research is survey with sampling technique uses non probability sampling by saturation sampling. Population from the research is all of employement KPPN Purworejo, it is known that sample size of this research is 35 respondents. Based on the result of research analysis data using Partial Least Square (PLS) indicated that :(1) Work Environment has positive and significant effect on employees job satisfaction KPPNPurworejo. (2) Work involvement has positive but no significant effect on employees job satisfaction KPPN Purworejo. (3) Group Cohesiveness has positive and significant effect on employee job satisfaction KPPN Purworejo. (4) Group Cohesiveness has positive and significant effect on employee performance KPPN Purworedjo. (5) Job Satisfaction has positive and significant effect on employee performance KPPN Purworejo. (6) Cohesiveness in Group directly affect employee performance , but also indirect effect on employee performance with mediated Job Satisfaction . It turns out that the direct effect coefficient 0.398 is greater than the indirect effect is 0.150 . So the results of the above analysis it can be concluded that job satisfaction is only partially mediates the relationship between Group Cohesiveness in the Employee Performance .


10.28945/4358 ◽  
2019 ◽  
Vol 14 ◽  
pp. 183-198
Author(s):  
Uzoma Heman Ononye ◽  
Anthony Igwe

Aim/Purpose: This study investigates the relationship between knowledge sharing process and innovation success with specific emphasis on tacit knowledge. Based on the literature review, we hypothesised that knowledge donating and collecting have a positive relationship with innovation success. Methodology: The hypotheses were empirically tested using the partial least square path modelling with data collected from twelve state-owned public organisations operating in Southern Nigeria. Contribution: The research made distinct empirical contributions to the burgeoning literature on knowledge sharing and innovation from the public sector and developing country context. Findings: Knowledge donating and collecting contribute to innovation success positively and significantly. Knowledge donating effect on innovation success was found to be more significantly positive than the effect of knowledge collecting on innovation success. Recommendations for Practitioners: Public organisations should promote a supportive culture to spur innovation through the frequent share of experiences, information and skills among the various knowledge actors. Public managers should convey the importance of knowledge sharing and its value to knowledge users in clear terms and attend to creating conditions or contexts that encourage people to share knowledge freely and willingly with others. It is apt to improve organisational commitment and support for knowledge sharing activities such as mentorship programs, workshops, conferences, seminars and other related training and development programs in order to provide opportunities for employees to develop innovation competencies from the transfer of tacit knowledge developed over time from experience. To optimise innovation outcomes from knowledge sharing practices, knowledge sharing should be in tandem with the industry or global best practices. Future Research: Future studies should add interviews to provide depth in terms of insights and substance to the questionnaire, and may extend to public organisation with different ownership structure.


2018 ◽  
Vol 17 (2) ◽  
pp. 93
Author(s):  
Rohana Ngah ◽  
Zarina Salleh ◽  
Zanariah Zainal Abidin

Micro Enterprises form the majority of business establishments in Malaysia. They represent more than 90 percent of such establishments in the country. Interestingly, most studies have shown that entrepreneurial orientation (EO) is an important element of entrepreneurship for micro enterprises. Hence, in the era of robustness of technology and explosion of knowledge, the role of knowledge sharing and innovation should be incorporated in investigating the performance of micro enterprises. This paper aims to explore the business performance of selected micro enterprises in Malaysia. One hundred and six micro enterprises owners took part in the survey. Partial Least Square was used to analyze the data. The results show that while entrepreneurial orientation on its own has no direct impact on business performance, the practice of knowledge sharing and innovation practices does. Entrepreneurial orientation and knowledge sharing have shown a strong impact on innovation where innovation reflects the impact of all variables on business performance. The study has also shown that knowledge sharing and innovation are being practiced actively in micro enterprises, thus providing a good platform for future research.  Keywords: Entrepreneurial orientation, knowledge sharing, innovation, business performance, micro enterprises


2019 ◽  
Vol 27 (1) ◽  
pp. 109-124 ◽  
Author(s):  
Hussein N. Ismail ◽  
Silva Karkoulian ◽  
Sevag K. Kertechian

PurposeAs one of the first studies in this field, the purpose of this paper is to explore the effect of personal values on job performance and job satisfaction across different jobs. Further, it aims to identify personal value types that are positively, or negatively, related to behavioural and attitudinal outcomes in different job categories.Design/methodology/approachBased on a sample of 270 participants across several job categories including finance, accounting, marketing, sales, HR (human resources), operations and information technology (IT), this research explores the relationship between personal values, job performance and job satisfaction across the listed job categories. Ordinary least square (OLS) stepwise-regression and partial least square (PLS) regression were used in analysing the results.FindingsFindings showed that for some of the jobs examined, different types of personal values were associated with different worker outcomes.Originality/valueThis research study identifies sets of personal values that are suited to some jobs more than others in terms of job performance and job satisfaction outcomes. Moreover, this research demonstrates the importance of controlling for job categories in future research models that investigate the links between values, performance and satisfaction.


2021 ◽  
Vol 11 (1) ◽  
pp. 94-105
Author(s):  
Benita Rachmania ◽  
◽  
Hanif Mauludin ◽  

Knowledge sharing has become an important part of organizations in increasing their competitiveness. However, the antecedent variable for the practice of knowledge sharing behavior is still very limited. This study aims to examine the influence of trust among organizational members and job involvement on the intensity of knowledge sharing behavior. The study involved 250 lecturers from various universities in the city of Malang, Indonesia. The research data were collected through a questionnaire and processed using SEM Partial Least Square. The results showed that trust among organizational members influenced job involvement and knowledge sharing practices. Furthermore, job involvement is proven to be a variable that mediates the effect of trust on knowledge sharing behavior.


2018 ◽  
Vol 2 (1) ◽  
pp. 44-58
Author(s):  
Athanasia An Nointin

The objective of this paper is to assess the predictive influence of internal marketing on employee job satisfaction and turnover intention of frontline employees of travel agencies in Sabah. Specifically, the study aims to investigate the extent to which each of the four dimensions of internal marketing (internal communication, reward system, working condition and training) affects employee job satisfaction and the intention to leave the organization.Conceptually, this study extends the concept of Internal Marketing by re framing it as a formative hierarchical construct and modeling its impact on job satisfaction and turnover intention. The two-stage approach was adopted in partial least square structural equation modeling to examine the hierarchical modeling of internal marketing. The findings suggest that internal marketing is a significant predictor of job satisfaction and indirectly influences employees‟ turnover intention. The conceptualization of internal marketing as reflective formative type of second order model was justified in this study. Other than the conceptual and empirical contribution, this study also offers an alternative method in modeling internal marketing of which could be adopted in future research.


10.28945/4693 ◽  
2021 ◽  
Vol 16 ◽  
pp. 055-075
Author(s):  
Adlin Ugo-Agharanya ◽  
Anthony Igwe ◽  
Ejikeme Emmanuel Isichei

Aim/Purpose: The need to explore leaders’ role as a mediating factor between knowledge sharing and firms’ competitiveness was the focus of this paper. Further, gaps related to knowledge sharing influence on firms’ competitiveness from an emerging economy perspective was a major driver of this study. Background: The relevance of knowledge sharing is today crucial for firms that seek to harness internal resource innovation towards ensuring increased competitiveness. The link between the actions of leaders and outcomes from sharing knowledge towards increased competitiveness would further advance theory on knowledge sharing and provide managerial implication that is instrumental for an improved organisational outcome. Methodology: The study sample was 282 participants and Partial least square structural equation model was used for the analysis of the data obtained through a questionnaire survey with the aid of SmartPLSv3.9. Contribution: The study contributes to knowledge management literature through advancing leadership as a mediating factor that accounts for the link between knowledge sharing and firms’ competitiveness, most especially from an emerging economy perspective. Findings: Knowledge sharing was found to have a positive effect on firms’ competitiveness. The study found that leadership behaviour mediates the relationship between knowledge sharing and a firm’s competitiveness. Recommendations for Practitioners: The study recommends that, when supported with the right attitude from leaders in the organisation, knowledge sharing will be beneficial towards the firm gaining competitiveness most especially. Future Research: Future studies should be carried out in other sectors aside from the manufacturing sector using the same measures used to measure knowledge sharing. Also, a comparative analysis of knowledge sharing and firms’ competitiveness using leaders’ behaviour as a mediator should be researched in other developing economies.


2006 ◽  
Vol 05 (01) ◽  
pp. 63-72 ◽  
Author(s):  
Carmel Joe ◽  
Pak Yoong

This paper reports part of a study that examines how to harness the expert knowledge of older workers. Five older workers, from both public and private sector organisations, were interviewed face to face regarding their potential contributions to other colleagues based on their expertise on work practices. Preliminary results revealed the following set of issues and challenges: (a) challenges in transitioning to retirement; (b) relevant and transferable skills and knowledge; (c) organisational readiness in retaining knowledge and skills; and (d) the use of information technology to support knowledge sharing. The implications of these findings for future research will be discussed.


2021 ◽  
Vol 19 (2) ◽  
pp. 296-309
Author(s):  
Unggul Sentanu Noercahyo ◽  
◽  
Mohammad Syamsul Maarif ◽  
I Made Sumertajaya ◽  
◽  
...  

The purpose of this research was to analyze the role of employee engagement from the perspective of job engagement and organization engagement on job satisfaction and its effect on organizational performance. This research was conducted at a multinational manufacturing chemicals company located in Tangerang and Cilegon. The population was approximately 121 employees consisting of three job levels: Manager, White Collar, and Blue Collar. A target sample determined approximately 93 employees. Sampling using a non-probability sampling approach with a quota sampling method. The questionnaire was distributed to the population, but only 86 respondents filled out and returned the questionnaire. Method of hypothesis testing using Partial Least Square of Structural Equation Modeling (PLS-SEM) approach. The results suggested that job engagement has a positive and significant effect on job satisfaction but does not significantly affect organizational performance. Next, organization engagement has a positive and significant effect on job satisfaction but does not significantly affect organizational performance. Furthermore, job satisfaction has a positive effect and significantly influences organizational performance. Future research is advisable to examine the relations of other variables such as workload, work-life balance, and implementation of an integrated management system, which, believed, can provide a comprehensive view of employee engagement, job satisfaction, and organizational performance.


2018 ◽  
Vol 31 (5) ◽  
pp. 1138-1152 ◽  
Author(s):  
Mahendra Adhi Nugroho

Purpose The purpose of this paper is to investigate the effects of collaborative cultures and knowledge sharing on organization learning. Design/methodology/approach This research used a sample of 288 non-profit state-owned organization employees, which was taken using the simple random sampling technique. The hypotheses were tested using the partial least square approach. Findings This research provides insights that organizational learning is influenced significantly by knowledge sharing and collaborative cultures existing within the organization. The successfully built theoretical implication provides evidence that knowledge sharing and collaborative cultures within an organization can provide support for the real organizational learning to take place. Knowledge sharing and collaborative cultures prove to be among the determinants for the occurrence of organizational learning. The right culture can promote good organizational learning. Research limitations/implications The right culture can promote organizational learning. This research investigates the effects of collaborative cultures and knowledge sharing on organizational learning in a non-profit state-owned organization. Future research can further expand the scope of various types of organizations, both for-profit and non-profit ones. Practical implications This research reveals the effects of collaborative cultures and knowledge sharing on organizational learning. Originality/value This research provides insights into the factors supporting organizational learning.


Sign in / Sign up

Export Citation Format

Share Document