scholarly journals E-commerce online review for detecting influencing factors users perception

2021 ◽  
Vol 10 (6) ◽  
pp. 3156-3166
Author(s):  
Irvan Krisna Arsad ◽  
Djoko Budiyanto Setyohadi ◽  
Paulus Mudjihartono
Keyword(s):  
Machine Learning ◽  
User Satisfaction ◽  
Online Shopping ◽  
Online Review ◽  
Support Vector ◽  
Potential Solution ◽  
User Perception ◽  
User Perspective ◽  
Web Scraping ◽  
User Review

To date, online shopping using e-commerce services becomes a trend. The emergence of e-commerce truly helps people to shop more effectively and efficiently. However, there are still some problems encountered in e-commerce, especially from the user perspective. This research aims to explore user review data, particularly on factors that influence user perception of e-commerce applications, classify, and identify potential solutions to finding problems in e-commerce applications. Data is grabbed using web scraping techniques and classified using proper machine learning, i.e., support vector machine (SVM). Text associations and fishbone analysis are performed based on the classified user review data. The results of this study show that the user satisfaction problem can be captured. Furthermore, various services that should be provided as a potential solution to experienced customers' problems or application users' perception problems can be generated. A detailed discussion of these findings is available in this article.

scholarly journals Machine Learning Based User Retention and Channel Allocation: 6G Aspect

2021 ◽  
Author(s):  
Pushpa Singh ◽  
Rajeev Agrawal ◽  
Krishan Kant Singh
Keyword(s):  
Machine Learning ◽  
Decision Tree ◽  
Service Provider ◽  
User Satisfaction ◽  
Nearest Neighbor ◽  
Channel Allocation ◽  
Supervised Machine Learning ◽  
Support Vector ◽  
K Nearest Neighbor ◽  
Network Resource

Abstract Future 6G wireless network will be focused on Artificial Intelligence (AI) based network selection, resource allocation and user satisfaction. A user has multiple options to switch one service provider to another service provider in case of network quality degradation. The new schemes/policies are required to retain their valuable users. This paper proposed supervised machine learning methods such as Decision Tree, K-Nearest Neighbor (KNN), Support Vector Machine (SVM), etc., to classify and identify the loyal user. The decision tree algorithm has been identified as the best classification technique in order to identify the type of user (loyal, normal, and recent). A threshold-based algorithm is proposed to allocate the resource, particularly to loyal users. The performance of the algorithm is measured in terms of average waiting time (AWT), and the number of particular types of user’s services dropped. Priority is given to the loyal user when only 10% network resource is available. The simulation environment is created by SimPy implemented in Python. The result of the simulation run represents that no loyal user’ services have been interrupted during communication. Loyal users achieved less AWT as 32.51s compare to the normal user and recent user.

What books will be your bestseller? A machine learning approach with Amazon Kindle

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Seungpeel Lee ◽  
Honggeun Ji ◽  
Jina Kim ◽  
Eunil Park
Keyword(s):  
Machine Learning ◽  
Random Forest ◽  
User Satisfaction ◽  
Large Scale ◽  
Recommendation Systems ◽  
Feature Representation ◽  
Support Vector ◽  
Data Set ◽  
Content Type ◽  
Online Stores

Purpose With the rapid increase in internet use, most people tend to purchase books through online stores. Several such stores also provide book recommendations for buyer convenience, and both collaborative and content-based filtering approaches have been widely used for building these recommendation systems. However, both approaches have significant limitations, including cold start and data sparsity. To overcome these limitations, this study aims to investigate whether user satisfaction can be predicted based on easily accessible book descriptions. Design/methodology/approach The authors collected a large-scale Kindle Books data set containing book descriptions and ratings, and calculated whether a specific book will receive a high rating. For this purpose, several feature representation methods (bag-of-words, term frequency–inverse document frequency [TF-IDF] and Word2vec) and machine learning classifiers (logistic regression, random forest, naive Bayes and support vector machine) were used. Findings The used classifiers show substantial accuracy in predicting reader satisfaction. Among them, the random forest classifier combined with the TF-IDF feature representation method exhibited the highest accuracy at 96.09%. Originality/value This study revealed that user satisfaction can be predicted based on book descriptions and shed light on the limitations of existing recommendation systems. Further, both practical and theoretical implications have been discussed.

scholarly journals Predicting Final User Satisfaction Using Momentary UX Data and Machine Learning Techniques

2021 ◽  
Vol 16 (7) ◽  
pp. 3136-3156
Author(s):  
Kitti Koonsanit ◽  
Nobuyuki Nishiuchi
Keyword(s):  
Machine Learning ◽  
User Experience ◽  
User Satisfaction ◽  
Evaluation Method ◽  
Machine Learning Techniques ◽  
Polynomial Kernel ◽  
Support Vector ◽  
Learning Models ◽  
Learning Techniques ◽  
Machine Learning Models

User experience (UX) evaluation investigates how people feel about using products or services and is considered an important factor in the design process. However, there is no comprehensive UX evaluation method for time-continuous situations during the use of products or services. Because user experience changes over time, it is difficult to discern the relationship between momentary UX and episodic or cumulative UX, which is related to final user satisfaction. This research aimed to predict final user satisfaction by using momentary UX data and machine learning techniques. The participants were 50 and 25 university students who were asked to evaluate a service (Experiment I) or a product (Experiment II), respectively, during usage by answering a satisfaction survey. Responses were used to draw a customized UX curve. Participants were also asked to complete a final satisfaction questionnaire about the product or service. Momentary UX data and participant satisfaction scores were used to build machine learning models, and the experimental results were compared with those obtained using seven built machine learning models. This study shows that participants’ momentary UX can be understood using a support vector machine (SVM) with a polynomial kernel and that momentary UX can be used to make more accurate predictions about final user satisfaction regarding product and service usage.

Using Machine Learning Algorithms on Prediction of Stock Price

2020 ◽  
Vol 12 (2) ◽  
pp. 84-99
Author(s):  
Li-Pang Chen
Keyword(s):  
Machine Learning ◽  
Stock Price ◽  
Short Term Memory ◽  
Machine Learning Algorithms ◽  
Machine Learning Techniques ◽  
Support Vector ◽  
Short Term ◽  
Learning Techniques ◽  
Historical Database ◽  
Long Short Term Memory

In this paper, we investigate analysis and prediction of the time-dependent data. We focus our attention on four different stocks are selected from Yahoo Finance historical database. To build up models and predict the future stock price, we consider three different machine learning techniques including Long Short-Term Memory (LSTM), Convolutional Neural Networks (CNN) and Support Vector Regression (SVR). By treating close price, open price, daily low, daily high, adjusted close price, and volume of trades as predictors in machine learning methods, it can be shown that the prediction accuracy is improved.

A Comparative Study of Different Machine Learning Algorithms for Disease Prediction

2017 ◽  
Vol 7 (7) ◽  
pp. 172
Author(s):  
Anantvir Singh Romana
Keyword(s):  
Machine Learning ◽  
Subsequent Treatment ◽  
Machine Learning Algorithms ◽  
Machine Learning Techniques ◽  
Support Vector ◽  
Disease Prediction ◽  
Classification Problems ◽  
Learning Techniques ◽  
Neural Network Classifiers ◽  
Diagnostic Detection

Accurate diagnostic detection of the disease in a patient is critical and may alter the subsequent treatment and increase the chances of survival rate. Machine learning techniques have been instrumental in disease detection and are currently being used in various classification problems due to their accurate prediction performance. Various techniques may provide different desired accuracies and it is therefore imperative to use the most suitable method which provides the best desired results. This research seeks to provide comparative analysis of Support Vector Machine, Naïve bayes, J48 Decision Tree and neural network classifiers breast cancer and diabetes datsets.

Structure-Based Virtual Screening of Perfluoroalkyl and Polyfluoroalkyl Substances (PFASs) as Endocrine Disruptors of Androgen Receptor Activity Using Molecular Docking and Machine Learning

2020 ◽  
Author(s):  
Azhagiya Singam Ettayapuram Ramaprasad ◽  
Phum Tachachartvanich ◽  
Denis Fourches ◽  
Anatoly Soshilov ◽  
Jennifer C.Y. Hsieh ◽  
...  
Keyword(s):  
Machine Learning ◽  
Molecular Docking ◽  
Androgen Receptor ◽  
Endocrine Disruptors ◽  
Hormone Receptors ◽  
Steroid Hormone Receptors ◽  
Machine Learning Techniques ◽  
Support Vector ◽  
Polyfluoroalkyl Substances ◽  
Perfluoroalkyl And Polyfluoroalkyl Substances

Perfluoroalkyl and Polyfluoroalkyl Substances (PFASs) pose a substantial threat as endocrine disruptors, and thus early identification of those that may interact with steroid hormone receptors, such as the androgen receptor (AR), is critical. In this study we screened 5,206 PFASs from the CompTox database against the different binding sites on the AR using both molecular docking and machine learning techniques. We developed support vector machine models trained on Tox21 data to classify the active and inactive PFASs for AR using different chemical fingerprints as features. The maximum accuracy was 95.01% and Matthew’s correlation coefficient (MCC) was 0.76 respectively, based on MACCS fingerprints (MACCSFP). The combination of docking-based screening and machine learning models identified 29 PFASs that have strong potential for activity against the AR and should be considered priority chemicals for biological toxicity testing.

IMPLEMENTASI SUPPORT VECTOR MACHINE PADA PREDIKSI HARGA SAHAM GABUNGAN (IHSG)

2020 ◽  
Vol 25 (1) ◽  
pp. 24-38
Author(s):  
Eka Patriya
Keyword(s):  
Machine Learning ◽  
Support Vector Machine ◽  
Support Vector Regression ◽  
Support Vector

Saham adalah instrumen pasar keuangan yang banyak dipilih oleh investor sebagai alternatif sumber keuangan, akan tetapi saham yang diperjual belikan di pasar keuangan sering mengalami fluktuasi harga (naik dan turun) yang tinggi. Para investor berpeluang tidak hanya mendapat keuntungan, tetapi juga dapat mengalami kerugian di masa mendatang. Salah satu indikator yang perlu diperhatikan oleh investor dalam berinvestasi saham adalah pergerakan Indeks Harga Saham Gabungan (IHSG). Tindakan dalam menganalisa IHSG merupakan hal yang penting dilakukan oleh investor dengan tujuan untuk menemukan suatu trend atau pola yang mungkin berulang dari pergerakan harga saham masa lalu, sehingga dapat digunakan untuk memprediksi pergerakan harga saham di masa mendatang. Salah satu metode yang dapat digunakan untuk memprediksi pergerakan harga saham secara akurat adalah machine learning. Pada penelitian ini dibuat sebuah model prediksi harga penutupan IHSG menggunakan algoritma Support Vector Regression (SVR) yang menghasilkan kemampuan prediksi dan generalisasi yang baik dengan nilai RMSE training dan testing sebesar 14.334 dan 20.281, serta MAPE training dan testing sebesar 0.211% dan 0.251%. Hasil penelitian ini diharapkan dapat membantu para investor dalam mengambil keputusan untuk menyusun strategi investasi saham.

Binary Spectrum Feature for Improved Classifier Performance

2020 ◽  
Author(s):  
Nalika Ulapane ◽  
Karthick Thiyagarajan ◽  
sarath kodagoda
Keyword(s):  
Machine Learning ◽  
Classification Performance ◽  
Feature Reduction ◽  
Sensor Data ◽  
Machine Learning Techniques ◽  
Support Vector ◽  
Svm Classifier ◽  
Monitoring Task ◽  
Classifier Performance ◽  
Spectrum Feature

<div>Classification has become a vital task in modern machine learning and Artificial Intelligence applications, including smart sensing. Numerous machine learning techniques are available to perform classification. Similarly, numerous practices, such as feature selection (i.e., selection of a subset of descriptor variables that optimally describe the output), are available to improve classifier performance. In this paper, we consider the case of a given supervised learning classification task that has to be performed making use of continuous-valued features. It is assumed that an optimal subset of features has already been selected. Therefore, no further feature reduction, or feature addition, is to be carried out. Then, we attempt to improve the classification performance by passing the given feature set through a transformation that produces a new feature set which we have named the “Binary Spectrum”. Via a case study example done on some Pulsed Eddy Current sensor data captured from an infrastructure monitoring task, we demonstrate how the classification accuracy of a Support Vector Machine (SVM) classifier increases through the use of this Binary Spectrum feature, indicating the feature transformation’s potential for broader usage.</div><div><br></div>

In silico Prediction of Inhibitory Constant of Thrombin Inhibitors Using Machine Learning

2019 ◽  
Vol 21 (9) ◽  
pp. 662-669 ◽  
Author(s):  
Junnan Zhao ◽  
Lu Zhu ◽  
Weineng Zhou ◽  
Lingfeng Yin ◽  
Yuchen Wang ◽  
...  
Keyword(s):  
Machine Learning ◽  
Prediction Models ◽  
Regression Tree ◽  
Large Data ◽  
Thrombin Inhibitors ◽  
Coagulation Cascade ◽  
Gradient Boosting ◽  
Support Vector ◽  
Data Set ◽  
Descriptor Selection

Background: Thrombin is the central protease of the vertebrate blood coagulation cascade, which is closely related to cardiovascular diseases. The inhibitory constant Ki is the most significant property of thrombin inhibitors. Method: This study was carried out to predict Ki values of thrombin inhibitors based on a large data set by using machine learning methods. Taking advantage of finding non-intuitive regularities on high-dimensional datasets, machine learning can be used to build effective predictive models. A total of 6554 descriptors for each compound were collected and an efficient descriptor selection method was chosen to find the appropriate descriptors. Four different methods including multiple linear regression (MLR), K Nearest Neighbors (KNN), Gradient Boosting Regression Tree (GBRT) and Support Vector Machine (SVM) were implemented to build prediction models with these selected descriptors. Results: The SVM model was the best one among these methods with R2=0.84, MSE=0.55 for the training set and R2=0.83, MSE=0.56 for the test set. Several validation methods such as yrandomization test and applicability domain evaluation, were adopted to assess the robustness and generalization ability of the model. The final model shows excellent stability and predictive ability and can be employed for rapid estimation of the inhibitory constant, which is full of help for designing novel thrombin inhibitors.

Big Data to Knowledge: Application of Machine Learning to Predictive Modeling of Therapeutic Response in Cancer.

2020 ◽  
Vol 21 ◽  
Author(s):  
Sukanya Panja ◽  
Sarra Rahem ◽  
Cassandra J. Chu ◽  
Antonina Mitrofanova
Keyword(s):  
Machine Learning ◽  
Missing Values ◽  
Therapeutic Response ◽  
Patient Data ◽  
Machine Learning Techniques ◽  
Support Vector ◽  
Complex Data ◽  
Human Machine Interaction ◽  
Data Repositories ◽  
Response Modeling

Background: In recent years, the availability of high throughput technologies, establishment of large molecular patient data repositories, and advancement in computing power and storage have allowed elucidation of complex mechanisms implicated in therapeutic response in cancer patients. The breadth and depth of such data, alongside experimental noise and missing values, requires a sophisticated human-machine interaction that would allow effective learning from complex data and accurate forecasting of future outcomes, ideally embedded in the core of machine learning design. Objective: In this review, we will discuss machine learning techniques utilized for modeling of treatment response in cancer, including Random Forests, support vector machines, neural networks, and linear and logistic regression. We will overview their mathematical foundations and discuss their limitations and alternative approaches all in light of their application to therapeutic response modeling in cancer. Conclusion: We hypothesize that the increase in the number of patient profiles and potential temporal monitoring of patient data will define even more complex techniques, such as deep learning and causal analysis, as central players in therapeutic response modeling.

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