Reflections on Public Diplomacy after the Danish Cartoon Crises: From Crisis Management to Normal Public Diplomacy Work

2008 ◽  
Vol 3 (2) ◽  
pp. 201-207 ◽  
Author(s):  
Uffe Andreasen
Keyword(s):  
Crisis Management ◽  
Public Diplomacy ◽  
Second Phase ◽  
Crisis Situation ◽  
Long Run ◽  
Cartoon Crisis

AbstractThe Danish cartoon crisis was resurrected in Spring 2008 when the Mohammed cartoons were reprinted as an expression of solidarity following the revelation that definite death threats had been made to one of the cartoonists. During both crises the Danish government stuck to the principle of transparency and stood its ground, almost to excess, or so some thought. But the government's stance has possibly paid off, at least in the long run. A crisis situation is an inappropriate moment for a country to start a polemical discussion with its 'opposite number'. But as soon as things have quietened down, reconstruction work must take place. To stick one's head in the sand during this second phase is dangerous for a country's reputation. This article argues that the answer to this dilemma is to concentrate your counter-attack on the 'disputable area'. And the best method is to invite a meaningful dialogue.

scholarly journals Analysing Challenges to Smart Waste Management for a Sustainable Circular Economy in Developing countries: A fuzzy DEMATEL study

2021 ◽  
Author(s):  
Honey Yadav ◽  
Umang Soni ◽  
Girish Kumar
Keyword(s):  
Waste Management ◽  
Dynamic Scheduling ◽  
Developing Economies ◽  
Causal Effect ◽  
Laboratory Method ◽  
Second Phase ◽  
Extensive Literature ◽  
Fuzzy Dematel ◽  
Regulatory Policies ◽  
Long Run

Abstract To improve the quality of life and achieve sustainability Internet of Things (IoT) plays a significant role. Waste can be converted to high value asset if treated properly with smart solutions. This study aims to develop an exploratory framework in the adoption of smart waste management in developing economies such as India analysing the various deferring parameters. To accomplish this aim the present study consists of two phases: In the first phase barriers in the adoption of IoT for smart waste management were identified after an extensive literature review and discussion with selected experts in this field. In the second phase the quantitative analysis using Fuzzy DEMATEL (Decision Making Trial and Evaluation Laboratory) method was performed on the selected barriers. The fuzzy DEMATEL methodology helps in prioritizing the most significant barrier by separating them into cause-effect group. The data were analysed on comparative basis based on two different perception to provide more detailed insight on the problems faced while smart waste management implementation. The results discloses that “Lack of government strict regulatory policies”, “Lack of proper Financial planning” and “Lack of benchmarking processes” are among the most critical causal barriers towards IoT based smart waste management that are hindering the vision of efficient waste management system. Further “Difficulty in implementing innovative technologies” and “Absence of Dynamic Scheduling and Routing” fall under significant potential causal effect category. The most prominent effect barriers are “Lack of awareness among community”, “Lack of source segregation and recycling commitment” and “Lack of service provider’s” which was concluded in results considering the comparison parameters from different perspective. The study also suggest that the effect barriers can be overcome automatically with mitigating the causal barriers in the long run. The comparative details of the study will further help the policy makers, stakeholders and government experts to frame policies and interventions to eradicate the identified barriers towards an efficient and innovative system for waste handling.

scholarly journals Engaging patients through Multi-Disciplinary Rounding – The case study at a Michigan hospital

2018 ◽  
Vol 7 (5) ◽  
pp. 17 ◽  
Author(s):  
Bryan L. Fowler ◽  
Julie Johns ◽  
Mohan R. Tanniru ◽  
Venugopal Balijepally ◽  
Yazan F. Roumani ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Patient Education ◽  
Patient Engagement ◽  
Hospital Staff ◽  
Process Innovation ◽  
Second Phase ◽  
Healthcare Outcomes ◽  
Post Discharge ◽  
Care Plans ◽  
Long Run

Multi-Disciplinary Rounding (MDR) is a leading practice and a promising process innovation that seeks to enhance both patient experiences and healthcare outcomes for hospitals. It requires multiple hospital staff involved in patientcare visiting patients as a team at their bedside, so that they can address various issues related to patientcare and care transition and answer any patient questions. This paper discusses the implementation of two different models of patient engagement through MDR to gain input from patients while they are still in the hospital, as opposed to relying on patient satisfaction data, so that hospitals can alter their strategies to educate patients on care plans and help empower them to self-manage their care post-discharge. The MDR is implemented as a process innovation at a comprehensive community teaching hospital in Michigan, with the expectation that it can lead to improved organizational outcomes in both the short run (e.g., reduced length of stay [LOS]) and the long run (e.g., reduced patient readmission and improved patient satisfaction). The hospital implemented MDR in various units as a process innovation to improve patient engagement and patient satisfaction. The initial phase of MDR implementation was nurse-led to gain feedback from patients at three time periods (30, 60 and 90 days) on patient services. The hospital revised the MDR process in the second phase into a doctor led patient education process. While the results to date are not conclusive, they do show how MDR can be used by hospitals to engage patients inside the hospital to gain feedback for continuous improvement, using technology when appropriate, and support patient education on care plans post-discharge.

scholarly journals Rola terenowej administracji publicznej w przygotowaniu ludności do przetrwania w sytuacjach kryzysowych

2016 ◽  
Vol 106 ◽  
pp. 135-144
Author(s):  
Maciej Błażewski
Keyword(s):  
Public Administration ◽  
Crisis Management ◽  
Local Authorities ◽  
Crisis Situation ◽  
Crisis Situations

THE ROLE OF LOCAL PUBLIC ADMINISTRATION IN PREPARING THE POPULATION TO SURVIVE IN CRISIS SITUATIONSThe aim of the article is to define the scope of activities of local public administration in preparing the population to survive in crisis situations. The research included an analysis of the provisions concerning the crisis situation, which are expressed in the Act on Crisis Management and the Act on Press Law. The research was conducted using the analytical and dogmatic method. The research has shown that activities of the local authorities cover information and ensure survival of the population. These activities are interrelated and can be distinguished as direct and indirect. Every person can take action in order to survive in the time of the crisis situation, taking into account the activities of the local authorities.

Project planning anti-crisis management service by enterprise

2019 ◽  
pp. 74-82
Author(s):  
Раїса Іванівна Біловол ◽  
Ірина Володимирівна Черниш ◽  
Аліна Сергіївна Арзуманян
Keyword(s):  
Crisis Management ◽  
External Environment ◽  
Project Planning ◽  
Specific Structure ◽  
Management Service ◽  
Conflict Of Interests ◽  
Crisis Situation ◽  
The Creation ◽  
Management Services

According to the authors of the article, the creation of a specific structure for anti-crisis management should depend on the volume of activity and size of the enterprise, as well as the phases of the crisis: light, deep, catastrophe. As a result of this study, the authors found that the issues of organization planning of the company's anti-crisis management services and the mechanism for its functional provision remain insufficiently investigated today. The principles considered by the authors on the proposed introduction to the anti-crisis management service argue that it should always be ready to overcome the crisis or critical pre-crisis situation that may arise due to a conflict of interests of the owners of enterprises in the market and the influence of factors of the internal and external environment.

scholarly journals Crisis management as an organized action of responsible departments

2018 ◽  
Vol 189 (3) ◽  
pp. 253-271
Author(s):  
Barbara Ratajczyk
Keyword(s):  
Complex Systems ◽  
Crisis Management ◽  
Crisis Situation ◽  
Basic Objective ◽  
Response Phase ◽  
Population Crisis ◽  
Organized Action ◽  
Crisis Situations

The issues related to crisis management can be considered taking a multidimensional perspective. It is a set of various actions, which play the fundamental role in eliminating threats and counteracting them when they result in crisis situations. Crisis management can also be treated as a system designed to ensure the consistent and transparent functioning of numerous elements and institutions, often forming complex systems and subsystems that interact between each other to achieve the basic objective of protecting the population. Crisis management is understood as a response to a crisis situation characterized by strictly defined parameters, which provide the basis for devising relevant activities. This approach is adopted in the response phase of crisis management.

scholarly journals Conceptual approaches to crisis management of regional development

2020 ◽  
pp. 105-112
Author(s):  
Inna Petruk
Keyword(s):  
Regional Development ◽  
Crisis Management ◽  
Development Strategy ◽  
Negative Impact ◽  
Economic Status ◽  
Conceptual Approach ◽  
Effective Strategies ◽  
Crisis Situation ◽  
Regional Development Strategy ◽  
The Impact

Purpose. The aim of the article is construction of a conceptual approach to the assessment of anti-crisis management of regional development in crisis situations. Methodology of research. Empirical methods are used to establish and identify the components of anti-crisis management of regional development in the study. Their use has identified problems that have a negative impact on regional development, and generalized the formation of appropriate tools for assessing the impact on the social and economic status of the region and its businesses in order to overcome existing shortcomings. The study used the method of abstraction and generalization, which allowed the formulation of effective strategies for the development of the region in a crisis situation. Findings. A conceptual approach to anti-crisis management of regional development has been formed, which will make it possible to carry out adequate anti-crisis measures and assess the crisis situation in the region in order to select an effective regional development strategy. The components of anti-crisis management are determined and its mechanisms are identified, guided by which it is possible to solve problems and overcome crisis challenges. Originality. The concept of modernization of the anti-crisis management system of regional development with the identification of mechanisms and directions of anti-crisis policy, as well as the identification of relationships between them to ensure a full social and economic and creative direction of this system to overcome crisis phenomena and processes. The interpretation of the concepts of “challenge” and “regional challenge” has been further developed. Practical value. Comprehensive monitoring of the proposed components of crisis management of regional development will identify the crisis situation and choose an effective strategy for the development of the region in the long term. Key words: crisis challenges, anti-crisis management, regional economy, challenges, conceptual approaches, development strategy, crisis situation.

scholarly journals Reassessing Nation-Branding: Danish Public Diplomacy towards Muslim-Majority Countries after the 2005 Cartoon Crisis

2017 ◽  
Vol 10 (2) ◽  
pp. 235
Author(s):  
Radityo Dharmaputra
Keyword(s):  
Public Diplomacy ◽  
Brand Image ◽  
Nation Branding ◽  
Future Research ◽  
Conscious Effort ◽  
Muslim Majority ◽  
Cartoon Crisis ◽  
Crisis Diplomacy

This article reassesses Danish efforts of nation-branding towards Muslim-majority countries after the 2005 Prophet Cartoon Crisis. It disputes Rasmussen &Merkelsen’s (2012) findings regarding the shifting Danish policy to a more brand-conscious policy. This article differentiates reactive crisis diplomacy and a brand-informed policy and finds that Danish policy towards Muslim-majority countries was closer to the principle of reactive crisis diplomacy, rather than a conscious nation-branding. Result from this research could be used as the basis for future research on the idea that nation branding could complement the use of classic diplomacy. As the Danish case has shown, the lack of coordination between governmental and non-governmental actors and the lack of conscious effort on nation branding could negate the possibility of creating a good brand image.

Executive malfeasance: Surprisingly, honesty may not be the best policy

2019 ◽  
Vol 14 (3) ◽  
pp. 217-227
Author(s):  
Candace M. TenBrink
Keyword(s):  
Crisis Management ◽  
Event Study ◽  
Firm Value ◽  
Design Methodology ◽  
Abnormal Returns ◽  
Content Type ◽  
Long Run ◽  
Crisis Recovery ◽  
Short Run ◽  
Practical Implications

Purpose Research indicates honesty, ethics and leadership are critical during a crisis. This paper aims to examine that ideology by analyzing the role acceptance or denial of executive malfeasance has on firm value after a crisis. Design/methodology/approach This is an event study that examines crises attributed to executive malfeasance. These qualitative crises data are blended with an analysis of abnormal returns to assess differences between executive actions. Findings These results indicate that ethical and timely acceptance of a firm’s role in malfeasance does not appear to be rewarded by stockholders. These data also show that there is no reward for a delayed acceptance of malfeasance. Therefore, ethics and honesty do not appear to differentiate post-crisis recovery. Research limitations/implications This research focuses on a major factor of firm success – its value. It would be interesting to explore how stakeholders, beyond those that invest in the firm, impact the value over the long run. Practical implications While prior research indicates that honesty is prudent, this examination indicates that obfuscation does not impact firm value during a recovery. This study promotes questioning one’s ethical compass as a stock or stakeholder in malfeasance-mired firms. Originality/value In conflict with crisis-based research, this study reveals that honesty in crisis management does not always offer an advantage. The results indicate that value is multidimensional, and it may not be based on trust and ethics in the short run.

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