Workplace friendships while teleworking during COVID-19: Experiences of social workers in Australia

2021 ◽  
pp. 002087282110587
Author(s):  
Trevor G Gates ◽  
Bindi Bennett ◽  
Raj Yadav
Keyword(s):  
Service Delivery ◽  
Social Workers ◽  
Social Service ◽  
Small Scale ◽  
Workplace Relationships ◽  
Workplace Friendship ◽  
Social Service Delivery ◽  
Workplace Friendships ◽  
The Impact

COVID-19 has shifted Australia’s social service delivery. Understanding the impact on workplace relationships is key. This article used a small-scale sample of social workers ( N = 37) to explore workplace friendship experiences while teleworking. Participants reported opportunities for friendships during COVID-19 but reported ongoing personal and professional concerns.

scholarly journals Social Service Delivery in Southwestern Nigeria: Local Governments Perspective

2018 ◽  
Vol 8 (4) ◽  
pp. 294
Author(s):  
Odewale, Ayotunde David ◽  
Badejo, B. T
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
State Government ◽  
Social Service ◽  
Local Governments ◽  
Secondary Data ◽  
Primary Data ◽  
Southwestern Nigeria ◽  
Social Service Delivery ◽  
The Impact

This paper assesses the impact of local government on social service delivery in south-western Nigeria in tandem with their full constitutional responsibility particularly on primary education and road constructions. The related concepts were review. The study utilized both primary and secondary data. Primary data were collected through questionnaire administration and in-depth interviews. The study revealed that local government has a significant impact on social service delivery in Southwestern Nigeria (r = 0.438, p < 0.05). The paper highlighted some recommendations and concluded that local government had performed considerably well in delivery of social service to the populace in their concurrent responsibility with the state government, but relatively low in their mandatory functions.

scholarly journals The Impact of Transition from British to Chinese Rule on Social Service Delivery Systems In Hong Kong

2019 ◽  
Vol 47 (2) ◽  
pp. 331-352 ◽  
Author(s):  
Helen K Liu
Keyword(s):  
Hong Kong ◽  
Service Delivery ◽  
Social Service ◽  
New Public Management ◽  
Delivery Systems ◽  
Social Service Delivery ◽  
Nonprofit Organisations ◽  
Two Systems ◽  
Service Delivery Systems ◽  
The Impact

One of the consequences of the transition from British to Chinese rule in Hong Kong has been the development of parallel social service delivery systems. On the one hand, the welfare bureaucracy is characterised by contractual relationships between the government and nonprofit organisations and is shaped by western ideas associated with new public management. On the other hand, the political machine is composed of locally elected representatives, community-based organisations (CBOs) and local residents and reflects traits of Chinese communism. This article investigates the interactions and strategies adopted by actors in these two systems in their attempt to control the delivery of social services. Crucially, it explores how these two systems interact and the impact on policy implementation. Evidence shows that CBOs provide a critical brokering role between elected political officials, the public and nonprofit organisations that is critical to maintaining the functionality of Hong Kong's parallel social service delivery systems.

scholarly journals Democratic Governance and Social Service Delivery in Africa: the case of Taraba State, Nigeria

2021 ◽  
Vol 17 (28) ◽  
pp. 35
Author(s):  
Jonah I. Onuoha ◽  
Rimamchaten A. Lawi ◽  
Paul A. Onuh ◽  
Ifeanyi J. Onuoha
Keyword(s):  
Service Delivery ◽  
Social Service ◽  
Descriptive Analysis ◽  
Democratic Governance ◽  
Colonial State ◽  
Secondary Sources ◽  
Social Service Delivery ◽  
Qualitative Descriptive ◽  
The Government ◽  
The Impact

Postcolonial leadership is implicated in the distorted development and crisis of governance in Nigeria. The political leadership emerged from authoritarian traditions of the colonial state and pursued self-interests against collective societal interests; the mode of the emergence of the leaders as well as the context in which they operate usually impact on the nature and trend of social welfare provisioning. Relying on data from secondary sources, this study examined the impact of democratic governance on social service delivery with Taraba State and education as a case study. The data analysis was based on qualitative descriptive analysis. We found that the education sector under the two administrations between 1999 and 2014, was not prioritized in budgetary allocation, in contravention of UNESCO recommendation that 26% of the budget be dedicated to education. The study recommends, among others, that the government must show commitment to education as a matter of deliberate policy to allocate the required minimum percentage pecked by UNESCO to enhance educational development in Taraba state.

scholarly journals Whānau Ora; He Whakaaro Ā Whānau: Māori Family Views of Family Wellbeing

2014 ◽  
Vol 5 (1) ◽  
Author(s):  
Amohia F Boulton ◽  
Heather H. Gifford
Keyword(s):  
Social Policy ◽  
Service Delivery ◽  
Social Service ◽  
Policy Development ◽  
Secondary Analysis ◽  
Social Service Delivery ◽  
The Impact ◽  
Unique Dataset ◽  
Family Wellbeing

This article presents the findings from two studies that investigated the concept of whānau ora (family wellbeing): One examined the nature of resilience for Māori whānau and how resilience relates to whānau ora; while the second investigated the impact of the Working for Families policy on Māori families’ perceptions of whānau ora. In each study, Māori were asked to define whānau ora for their family. The responses to the “whānau ora” definition question in each of the studies were separated out to derive a unique dataset of 46 whānau definitions of whānau ora. A secondary analysis of responses was undertaken specifically for this article and these were compared to the whānau ora outcome definition outlined in the Report of the Taskforce on Whānau-Centred Initiatives (Taskforce on Whānau-Centred Initiatives, 2010). The degree of concordance between the definitions of whānau ora expressed by Māori families and those espoused by the government’s Taskforce is outlined. The article discusses the variability in understandings around whānau ora and the implications of our analysis for social service delivery and social policy development.

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