How Difficult Doctor‒Patient Relationships Impair Physicians’ Work Engagement: The Roles of Prosocial Motivation and Problem-Solving Pondering

2019 ◽  
Vol 123 (3) ◽  
pp. 885-902 ◽  
Author(s):  
Linlin Zhang ◽  
Yang Qiu ◽  
Nan Zhang ◽  
Shuang Li
Keyword(s):  
Problem Solving ◽  
Work Engagement ◽  
Structural Equation ◽  
Health Care Organizations ◽  
Equation Modeling ◽  
Conservation Of Resources ◽  
Negative Effects ◽  
Prosocial Motivation ◽  
Negative Effect ◽  
Patient Relationships

Difficult doctor‒patient relationships are a common reality in many health-care organizations. Its harmful impacts have been mainly discussed from the perspectives of patients. However, understanding of its negative effects on physicians is limited. Drawing on the job demands-resources model and the conservation of resources theory, we hypothesize that difficult relationships with patients negatively predict physicians’ work engagement, mediated by physicians’ personal resources (e.g. prosocial motivation and problem-solving pondering). A sample of 588 physicians from 24 Chinese hospitals completed questionnaires in a two-wave survey. Structural equation modeling and bootstrap estimation results provide support for the hypothesized relationships. Difficult doctor‒patient relationships have a direct and negative effect on physicians’ work engagement. Specifically, there is a sequence in which the difficult doctor‒patient relationship first impedes physicians’ prosocial motivation, leading to decreased problem-solving pondering, which subsequently impairs physicians’ work engagement. Theoretical and practical implications of these findings are discussed.

scholarly journals The Psychology of Sharing: Multigroup Analysis among Users and Non-Users of Carsharing

2021 ◽  
Vol 13 (12) ◽  
pp. 6842
Author(s):  
Érika Martins Silva Ramos ◽  
Cecilia Jakobsson Bergstad
Keyword(s):  
Travel Behavior ◽  
Psychological Factors ◽  
Structural Equation ◽  
Subjective Norms ◽  
Equation Modeling ◽  
Intention To Use ◽  
Negative Effects ◽  
Confirmatory Factor ◽  
Negative Effect ◽  
Multigroup Confirmatory Factor Analysis

The present study investigates the determinants of intention to use carsharing services by an integrated model of psychological predictors of travel behavior. The model proposed is tested by multigroup confirmatory factor analysis (MGCFA) in structural equation modeling (SEM) with further discussion about analysis of invariance and its relevance for comparisons between groups. The sample was classified into four groups: Italian users, Italian non-users, Swedish users, and Swedish non-users of carsharing. The users were respondents who have used or are currently using carsharing, while non-users reported never using the carsharing services. The analysis of data from 6072 respondents revealed that control was the main predictor of intention to use carsharing; driving habits had stronger negative effects for users of carsharing than for non-users; subjective norms positively predicted the intention to use carsharing among all groups; trust was a predictor of intention only for the Italian groups; and climate morality had a small negative effect on the Swedish groups only. The outcomes of this investigation will increase the knowledge about the use of carsharing and help to identify the behavioral and psychological factors that primarily influence people’s intention to use it.

The impact of work engagement and meaningful work to alleviate job burnout among social workers in New Zealand

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Kim-Lim Tan ◽  
Peik Foong Yeap
Keyword(s):  
New Zealand ◽  
Social Workers ◽  
Work Engagement ◽  
Structural Equation ◽  
Meaningful Work ◽  
Job Burnout ◽  
Equation Modeling ◽  
Conservation Of Resources ◽  
Content Type ◽  
The Impact

PurposeGrounding our research in the conservation of resources (COR) theory and the job demands-resources (JD-R) theory, this study addresses the research gap of examining the relationship between meaningful work and dimensions of job burnout with work engagement as the mediator, especially in times of the COVID-19 pandemic. It also attempts to understand if age plays a role in moderating the effect of these relationships.Design/methodology/approachThis study collected data using a questionnaire protocol that was adapted and refined from the original scales in existing studies. The partial least squares structural equation modeling (PLS-SEM) was used to analyze data collected from 530 social workers working in New Zealand nonprofit organizations (NPO).FindingsResults indicated that meaningful work only addressed one dimension of job burnout. Work engagement was found to have mediating effects on the relationships between meaningful work and all the dimensions of job burnout. Age does not have any moderating effect on these relationships.Originality/valueThis study addresses the lack of literature that collectively examines the constructs of meaningful work, dimensions of job burnout and work engagement in the same model. In doing so, this study provides a unique verification of job burnout as a multidimensional construct. At the same time, this study offers insights into the effect of these constructs in NPOs, unraveling the complexities that drive these NPOs' human resources (HR) processes.

scholarly journals The effects of workaholics and job engagement on sleep quality

2019 ◽  
Vol 32 (4) ◽  
pp. 419-437
Author(s):  
Sunhee Lee ◽  
Gieun Nam
Keyword(s):  
Sleep Quality ◽  
Structural Equation ◽  
Multilevel Structural Equation Modeling ◽  
Equation Modeling ◽  
Job Engagement ◽  
Negative Effects ◽  
Psychological Detachment ◽  
Negative Effect ◽  
Heavy Work ◽  
Definition Of

Although both workaholism and job engagement are known to share the behavioral tendency of heavy work investment, the underlying motivations as well as implications for individuals and organizations differ from each other. To further the understanding the similarity and differences between the two variables, the current study used daily dairy study to examine how workaholism and job engagement influence sleep quality through psychological detachment. Multilevel structural equation modeling on the data collected from 89 employees of an organization over five days showed, as expected, workaholism had negative effects on sleep quality through psychological detachment. Further, the study showed that workaholism acted as a suppressor for the relationship between job engagement and psychological detachment. That is, after controlling for workaholism, the positive relationship between job engagement and psychological detachment increased. However, the hypothesis that job engagement positively influences sleep quality through psychological detachment was not supported. The findings contribute to understanding the mechanism of the negative effect of workaholics, and also raise the need to re-examine the conceptual definition of job engagement.

scholarly journals Examining Job Complexity on Job Crafting Within Conservation of Resources Theory: A Dual-Path Mediation Model

2021 ◽  
Vol 12 ◽  
Author(s):  
Jing Yi Bai ◽  
Qing Tian ◽  
Xia Liu
Keyword(s):  
Work Engagement ◽  
Structural Equation ◽  
Job Crafting ◽  
Equation Modeling ◽  
Conservation Of Resources ◽  
Mediation Model ◽  
Costs And Benefits ◽  
Job Complexity ◽  
Approach And Avoidance ◽  
Practical Implications

This study examined the different ways in which job complexity influences employees’ job crafting. Specifically, we draw on conservation of resources (COR) theory to hypothesize that job complexity is positively related to approach crafting via work engagement (i.e., resource gain process). At the same time, job complexity may also induce employees to engage in avoidance crafting (i.e., resource loss process) as employee energy resources are depleted. Our data consist of 251 employees working in Macau. We used structural equation modeling (SEM) in Mplus software to test the proposed hypotheses. Our findings confirm that job complexity has differential effects on approach and avoidance crafting through work engagement and energy depletion. These findings highlight the importance of costs and benefits of job complexity and the importance of resources in the employees’ job crafting process. We discuss the practical implications for modern organizations in which complex jobs are prevalent.

Reciprocal Relationships Between Job Demands, Job Resources, and Recovery Opportunities

2012 ◽  
Vol 11 (2) ◽  
pp. 86-94 ◽  
Author(s):  
Alfredo Rodriguez-Muñoz ◽  
Ana I. Sanz-Vergel ◽  
Evangelia Demerouti ◽  
Arnold B. Bakker
Keyword(s):  
Structural Equation ◽  
Time Lag ◽  
Job Demands ◽  
Job Resources ◽  
Equation Modeling ◽  
Conservation Of Resources ◽  
Reciprocal Relationships ◽  
Positive Effects ◽  
Negative Effect ◽  
Longitudinal Relationships

The aim of this study was to explore longitudinal relationships between job demands, job resources, and recovery opportunities. On the basis of the Job Demands-Resources model and Conservation of Resources theory we hypothesized that we would find reciprocal relations between job demands, job resources, and recovery opportunities over time. The sample was composed of 502 employees from a chemical processing company in the Netherlands, and we used a time lag of 1 year. Results of structural equation modeling analyses supported our hypotheses. Specifically, it was found that Time 1 (T1) workload was negatively related and autonomy positively related to Time 2 (T2) recovery opportunities. Additionally, T1 recovery opportunities had a negative effect on T2 workload and positive effects on autonomy and feedback. Overall, the findings suggest the presence of a positive upward spiral between job demands, job resources, and recovery opportunities.

scholarly journals Promoting Individual and Organizational OCBs: The Mediating Role of Work Engagement

2020 ◽  
Vol 10 (9) ◽  
pp. 138
Author(s):  
Flavio Urbini ◽  
Antonio Chirumbolo ◽  
Antonino Callea
Keyword(s):  
Social Exchange ◽  
Work Engagement ◽  
Structural Equation ◽  
Equation Modeling ◽  
Conservation Of Resources ◽  
Work Related ◽  
Mediating Role ◽  
State Of Mind ◽  
Private And Public ◽  
The Relationship

In today’s dynamic organizational environment, employees with a tendency to display discretional behaviors beyond their prescribed formal job duties represent a plus. Underpinned by the theories of social exchange and conservation of resources, these behaviors can be influenced by their level of job satisfaction (JS), defined as the extent to which employees like their work, and work engagement (WE), defined as a positive work-related state of mind. The present study investigates the mediating mechanism of WE in the relationship between JS and organizational citizenship behaviors (OCBs), which refer to discretionary behaviors that could benefit an organization (OCBs-O) and/or its members (OCBs-I). The mediational hypothesis is examined using structural equation modeling (SEM) among 719 Italian private and public sector employees. The significance of total, direct, and indirect effects was tested via bootstrapping. The results showed that JS was positively related to WE, which, in turn, was positively related to both OCBs-I and OCBs-O. The SEM results supported the hypotheses: WE fully mediated the relationship between JS and OCBs-I, and it partially mediated the relationship between JS and OCBs-O. This study sheds new light on this mechanism. Consequently, it is useful for HRM policy. It also helps us to better understand how satisfied and engaged employees are willing to adopt positive organizational behaviors.

scholarly journals Effects of Selected Positive Resources on Hospitality Service Quality: The Mediating Role of Work Engagement

2019 ◽  
Vol 11 (8) ◽  
pp. 2320 ◽  
Author(s):  
Wang ◽  
Tseng
Keyword(s):  
Service Quality ◽  
Work Engagement ◽  
Structural Equation ◽  
High Performance ◽  
Equation Modeling ◽  
Conservation Of Resources ◽  
Frontline Employees ◽  
Mediating Role ◽  
Antecedents And Consequences

This paper aims to investigate the mediating role of work engagement for the effects of deep acting, S, and self-efficacy on service quality under the conservation of resources (COR) theory and the job demands–resources (JD-R) model. Questionnaires were rigorously distributed by stratified random sampling. Data were collected from hospitality frontline employees (HFLEs) of hotels and restaurants in Taiwan during a period of two months. Structural equation modeling analyses were conducted to assess the data. Empirical results demonstrated work engagement is a significant mediator, enriching the antecedents and consequences of work engagement in hospitality literature. The findings suggest hospitality practitioners should consider a high-performance work system (HPWS) as an employee management tactic to implement sustainable human resource management (HRM). This practice can augment hospitality frontline employees’ willingness to stay in organizations in the long term and to maintain a satisfying service quality.

Does cultural intelligence increase work engagement? The role of idiocentrism-allocentrism and organizational culture in MNCs

2019 ◽  
Vol 26 (1) ◽  
pp. 46-66 ◽  
Author(s):  
Rachel Gabel-Shemueli ◽  
Mina Westman ◽  
Shoshi Chen ◽  
Danae Bahamonde
Keyword(s):  
Organizational Culture ◽  
Cultural Values ◽  
Employee Engagement ◽  
Work Engagement ◽  
Structural Equation ◽  
Cultural Intelligence ◽  
Cultural Dimensions ◽  
Equation Modeling ◽  
Conservation Of Resources ◽  
Content Type

PurposeThe purpose of this paper is to examine the effects of cultural intelligence (CQ), idiocentrism-allocentrism and organizational culture on work engagement in a multinational organization from the perspective of conservation of resources theory.Design/methodology/approachThe sample consisted of 219 employees of a multinational company (MNC). Partial least squares–structural equation modeling was used to test the research model.FindingsThe results suggest that CQ is positively related to work engagement and that this relationship is moderated by employees’ idiocentrism-allocentrism, as well as by the adaptability dimension of organizational culture.Research limitations/implicationsGreater generalizability of the findings could be achieved with a more geographically dispersed sample. Other cultural dimensions, as well as personal and organizational characteristics, should be considered in order to more clearly ascertain the relationships between these variables.Practical implicationsThe findings suggest that CQ is a powerful tool for developing employee engagement within MNCs. Furthermore, a highly adaptive organizational culture and consideration of employees’ cultural values are important in order to enhance the effect of CQ on engagement.Originality/valueThis study identifies relevant resources that can aid in managing a diverse workforce and increasing employee engagement in companies that operate across national borders.

scholarly journals My Mind is Working Overtime—Towards an Integrative Perspective of Psychological Detachment, Work-Related Rumination, and Work Reflection

2019 ◽  
Vol 16 (16) ◽  
pp. 2987 ◽  
Author(s):  
Oliver Weigelt ◽  
Petra Gierer ◽  
Christine J. Syrek
Keyword(s):  
Problem Solving ◽  
Work Engagement ◽  
Structural Equation ◽  
Satisfaction With Life ◽  
Well Being ◽  
Equation Modeling ◽  
Cross Sectional Survey ◽  
Work Related ◽  
Psychological Detachment ◽  
Positive Work

In the literature on occupational stress and recovery from work, several facets of thinking about work during off-job time have been conceptualized. However, research on the focal concepts is currently rather diffuse. In this study we take a closer look at the five most well-established concepts: (1) psychological detachment, (2) affective rumination, (3) problem-solving pondering, (4) positive work reflection, and (5) negative work reflection. More specifically, we scrutinized (1) whether the five facets of work-related rumination are empirically distinct, (2) whether they yield differential associations with different facets of employee well-being (burnout, work engagement, thriving, satisfaction with life, and flourishing), and (3) to what extent the five facets can be distinguished from and relate to conceptually similar constructs, such as irritation, worry, and neuroticism. We applied structural equation modeling techniques to cross-sectional survey data from 474 employees. Our results provide evidence for (1) five correlated, yet empirically distinct facets of work-related rumination. (2) Each facet yields a unique pattern of association with the eight aspects of employee well-being. For instance, detachment is strongly linked to satisfaction with life and flourishing. Affective rumination is linked particularly to burnout. Problem-solving pondering and positive work reflection yield the strongest links to work engagement. (3) The five facets of work-related rumination are distinct from related concepts, although there is a high overlap between (lower levels of) psychological detachment and cognitive irritation. Our study contributes to clarifying the structure of work-related rumination and extends the nomological network around different types of thinking about work during off-job time and employee well-being.

Psychological capital, organizational justice and health

2019 ◽  
Vol 49 (1) ◽  
pp. 87-103 ◽  
Author(s):  
Daria Lupsa ◽  
Loreni Baciu ◽  
Delia Virga
Keyword(s):  
Organizational Justice ◽  
Social Workers ◽  
Work Engagement ◽  
Structural Equation ◽  
Psychological Capital ◽  
Equation Modeling ◽  
Optimum Level ◽  
Conservation Of Resources ◽  
Content Type ◽  
The Relationship

Purpose This study is based on job demands-resources model and the conservation of resources theory explores the roleof psychological capital (PsyCap), as a personal resource, and organizational justice (distributive and procedural), as a contextual resource, in enhancing health through work engagement. The paper aims to discuss this issue. Design/methodology/approach A sample of 193 Romanian social workers (87.60 percent women) from the national network was used to test two structural models. Findings Structural equation modeling analysis revealed that work engagement partially mediates the relationship between PsyCap and health, and work engagement totally mediates the relationship between organizational justice and health. Research limitations/implications The results emphasize the role of resources, PsyCap and organizational justice, in protecting the social workers’ health. Practical implications These findings support the necessity of combined evidence-based programs to develop social worker’s PsyCap and to maintain the optimum level of perceived organizational justice. These intervention programs can, in turn, enhance the work engagement and protect the health of employees in the workplace. Originality/value This study indicates a novel conceptual model that has two simultaneous predictors of work engagement and health. It provides insights into how contextual resources (organizational justice) potentiate the effect of personal resources (PsyCap) in enhancing health.

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