From Intended Strategies to Unintended Outcomes: The Impact of Change Recipient Sensemaking
2005 ◽
Vol 26
(11)
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pp. 1573-1601
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Keyword(s):
The tendency for intended strategies to lead to unintended consequences is well documented. This longitudinal, real-time analysis of planned change implementation provides an explanation for this phenomenon. We focus on the social processes of interaction between middle managers as change recipients as they try to make sense of the change interventions. We show the extent to which lateral, informal processes of inter-recipient sensemaking contribute to both intended and unintended change outcomes, and therefore the unpredictable, emergent nature of strategic change. The findings raise the issue of the extent to which it is possible to manage evolving recipient interpretations during change implementation.
Keyword(s):
2021 ◽
Keyword(s):
2004 ◽
Vol 10
(2)
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pp. 69-80
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Keyword(s):
Keyword(s):
Keyword(s):
2021 ◽
Keyword(s):
2004 ◽
Vol 10
(2)
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pp. 69-80
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An Interactive Minicomputer Program for the Indexing and Simulation of Electron Diffraction Patterns
1976 ◽
Vol 34
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pp. 542-543
Keyword(s):
One Step
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