Bridging the Digital Divide for Older Adults via Intergenerational Mentor-Up

2018 ◽  
Vol 29 (7) ◽  
pp. 786-795 ◽  
Author(s):  
Othelia Eun-Kyoung Lee ◽  
Do-Hong Kim
Keyword(s):  
Older Adults ◽  
Digital Divide ◽  
Social Isolation ◽  
Technology Use ◽  
Qualitative Data ◽  
Training Needs ◽  
Mixed Methods Study ◽  
Ehealth Literacy ◽  
Intergenerational Interaction ◽  
Parallel Fashion

Objectives: The effectiveness of Intergenerational Mentor-Up (IMU), an innovative intervention that engages college students in tutoring older adults, was examined with regard to eHealthy literacy and social isolation. Method: A total of 55 older adults (mean age = 73.82) participated in the six-session IMU tutorials. In this mixed methods study, quantitative and qualitative data were collected in a parallel fashion. Participants were interviewed after participating in the IMU. Results: Older adults presented significant improvement between pre- and postsurveys in various outcomes such as eHealth literacy, technophobia, self-efficacy, and interest in technology. Intergenerational interaction brought about by IMU helped to decrease social isolation among older adults. Qualitative data revealed that individualized training, modifications, adaptations, and intergenerational interactions can decrease their anxiety and boost their confidence. Discussion: Study findings enable the identification of the training needs to help close the digital divide and allow these older adults to reap the benefits of technology use.

scholarly journals Older adults experiences of technology use for socialization during the COVID-19 pandemic: A random cross-sectional survey (Preprint)

2021 ◽  
Author(s):  
Kristen R. Haase ◽  
Theodore Cosco ◽  
Lucy Kervin ◽  
Indira Riadi ◽  
Megan E. O'Connell
Keyword(s):  
Mental Health ◽  
Older Adults ◽  
British Columbia ◽  
Social Isolation ◽  
Technology Use ◽  
Random Sampling ◽  
Population Based ◽  
Critical Approach ◽  
Cross Sectional Survey ◽  
Cross Sectional

BACKGROUND Technology has become the most critical approach to maintain social connectedness during the COVID-19 pandemic. Older adults (over age 65) are perceived as most physiologically vulnerable to COVID-19 and at risk of secondary mental health challenges related to social isolation imposed by virus containment strategies. To mitigate concerns regarding sampling bias we used a random sampling of older adults to understand uptake and acceptance of technologies to support socialization during the pandemic. OBJECTIVE To conduct a random population-based assessment of the barriers and facilitators to engaging in technology use for virtual socialization amongst older adults in the Canadian province of British Columbia during the COVID-19 pandemic. METHODS We conducted a cross-sectional population-based survey using random-digit dialing to participants over age 65 living in British Columbia. Data were analyzed using SPSS, with open-text responses analyzed using thematic analysis. RESULTS Respondents included 400 older adults with an average age of 72 years old and 63.7% female. Most respondents (89.5%) were aware of how to use technology to connect with others and slightly more than half (56%) reported using technology differently to connect with others during the pandemic. 55.9% of respondents reported adopting new technology since the beginning of the pandemic. Older adults reported key barriers to using technology including: (1) lack of access (including finance, knowledge, and age); (2) lack of interest (including a preference for telephone, and a general lack of interest in computers); and (3) physical barriers (resultant of cognitive impairments, stroke, and arthritis). Older adults reported numerous facilitators, including: (1) knowledge of technologies (whether self-taught or via external courses); (2) reliance on others (family, friends, and general internet searching); (3) technology accessibility (including environments, user-friendly technology, and receiving clear instructions); and (4) social motivation (because everyone else is doing it). CONCLUSIONS Much data on older adults use of technology is limited by sampling biases, but the current study that used random sampling demonstrated that older adults used technology to mitigate social isolation during the pandemic. Virtual socialization is most promising to mitigate potential mental health effects related to virus containment strategies. Addressing barriers by mobilizing telephone training and task lists, and mobilizing facilitators described by participants such as facilitated socialization activities are important strategies that can be implemented within and beyond the pandemic to bolster the mental health needs of older adults.

scholarly journals Exploring Predictors of eHealth Literacy Among Older Adults: Findings From the 2020 CALSPEAKS Survey

2021 ◽  
Vol 7 ◽  
pp. 233372142110642
Author(s):  
Ronald W. Berkowsky
Keyword(s):  
Older Adults ◽  
Health Promotion ◽  
Health Information ◽  
Technology Use ◽  
Ordinary Least Squares ◽  
Least Squares Regression ◽  
Literacy Interventions ◽  
Ehealth Literacy ◽  
The Public ◽  
Health Education And Promotion

With the Internet continuously being used as a means of providing health education and promotion to the public, consumers are increasingly going online to gather pertinent health information. However, disparities exist with regards to consumers’ ability in finding, evaluating, and applying online health information (collectively referred to as eHealth literacy). Identifying these disparities may elucidate which segments of the population would benefit from targeted eHealth literacy interventions and ways to adapt online health promotion materials. This study uses data from the 2020 CALSPEAKS survey to identify disparities in eHealth literacy among older adults aged 65+ residing in California, USA ( N = 237). eHealth literacy is self-assessed using the previously validated 8-item eHEALS questionnaire. Ordinary least squares regression analyses are performed on individual eHEALS items and on a summed eHealth literacy score, with demographic and technology use-related characteristics as predictors. Results show that the strongest and most consistent predictors of eHealth literacy include education, frequency of Internet use, and breadth of Internet activities regularly performed. Findings suggest that those seeking to increase eHealth literacy specifically among older Californians may benefit from tailoring their interventions and online health promotion materials towards those with less education and those with less Internet experience.

scholarly journals Impact of the AGE-ON Tablet Training Program on Social Isolation, Loneliness, and Attitudes Toward Technology in Older Adults: Single-Group Pre-Post Study

JMIR Aging ◽  
10.2196/18398 ◽  
2020 ◽  
Vol 3 (1) ◽  
pp. e18398
Author(s):  
Sarah E Neil-Sztramko ◽  
Giulia Coletta ◽  
Maureen Dobbins ◽  
Sharon Marr
Keyword(s):  
Quality Of Life ◽  
Social Support ◽  
Older Adults ◽  
Training Program ◽  
Social Isolation ◽  
Technology Use ◽  
Attitudes Toward Technology ◽  
Basic Features ◽  
The Impact

Background The internet and technology can help older adults connect with family and friends. However, many older adults face obstacles to internet and technology use, such as lack of knowledge or self-efficacy. Objective The purpose of this study was to explore the impact of the AGE-ON tablet training program on social isolation, loneliness, and quality of life. Methods Adults aged >60 years took part in a series of 6 weekly workshops covering the basic features of a tablet. Before and after the program, social isolation, loneliness, social support, and quality of life were assessed. In addition, data on current tablet use and attitudes toward technology use were collected. Satisfaction with the program was also assessed at the end of the study using 6 Likert scale questions. Results The participants (N=32; mean age 76.3, SD 8.6 years) were predominantly female (n=20, 63%) and retired (n=30, 94%). The participants reported that they were highly satisfied with the program. After completing the program, no differences in social isolation, loneliness, social support, or quality of life were found. Frequency of tablet use increased and the attitudes of the participants toward technology improved. Conclusions The AGE-ON program resulted in increased tablet use frequency and may improve comfort and attitudes toward tablet use among older adults. This program may assist older adults in overcoming obstacles to internet and technology use to better connect with family and friends; however, further work targeting older adults who are socially isolated or at risk of social isolation is needed to more fully understand whether tablet training programs are beneficial in this population. Trial Registration ClinicalTrials.gov NCT03472729; https://clinicaltrials.gov/ct2/show/NCT03472729

scholarly journals The Effect of Technology Use in Reducing Social Isolation or Loneliness in Older Adults: A Systematic Review

2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 927-927
Author(s):  
Yoon Chung Kim ◽  
Gail Kohn ◽  
Carenado Davis ◽  
Pamela Saunders
Keyword(s):  
Systematic Review ◽  
Older Adults ◽  
Social Isolation ◽  
Technology Use ◽  
Economic Status ◽  
Critical Factor ◽  
Effective Strategies ◽  
Phone Calls ◽  
Use Of Technology ◽  
National Emergency

Abstract The US population over 65 is projected to increase to 21% by 2050. Given mobility issues arising from health concerns, economic status changes, loss of friends and partners, older people are at a higher risk for social isolation and loneliness. Since the declaration of national emergency for COVID-19 on March 13, 2020, many older adults have not been able to connect with others in traditional ways. Instead, activities and contacts have been facilitated virtually via videoconferencing or phone calls to maintain physical and social distance. Amidst COVID-19, the transition to using technologies to connect socially and reduce loneliness has been a critical factor in preventing social isolation and loneliness. Identifying effective strategies involving the use of technology, designing new ways to deliver services virtually, and developing educational programs to promote technology is vitally necessary. This systematic review explored the relationship between technology use and social isolation or loneliness, and examined interventions that reduced social isolation in older adults. A unified strategy was used to systematically search seven databases (MEDLINE, PubMed, Embase, CINAHL, Web of Science, PsycInfo, and AgeLine) to examine qualitative and quantitative studies published in English between 2010 and 2020. Preliminary results indicate that technology can alleviate social isolation and loneliness in older adults despite some mixed results. The findings of this study will provide a foundation for policymakers and practitioners to shape policies and design programs that help older adults to alleviate social isolation and loneliness, particularly amidst the COVID-19 pandemic.

Play, Learn, Connect: Older Adults' Experience With a Multiplayer, Educational, Digital Bingo Game

2017 ◽  
Vol 56 (5) ◽  
pp. 675-700 ◽  
Author(s):  
Erik Tiong Wee Seah ◽  
David Kaufman ◽  
Louise Sauvé ◽  
Fan Zhang
Keyword(s):  
Older Adults ◽  
Social Connectedness ◽  
Qualitative Data ◽  
Learning Experience ◽  
Mixed Methods Study ◽  
Educational Game ◽  
Second Phase ◽  
Nutrition And Health ◽  
Learning Content ◽  
The Social

This mixed-methods study examined the social gameplay and learning experience of 50 adults aged 60 years or more during 4 weeks of playing a multiplayer, educational digital Bingo game with embedded learning content about nutrition and health. The first phase consisted of 4 weeks of gameplay with quantitative data collection using pretests and posttests; the second phase used postgame interviews of selected players to collect qualitative data. The results of this study showed significant improvement in players' scores for knowledge, social connectedness, and attitudes toward digital games from the pretest to the posttest. The interview data confirmed these increases and provided insights on the importance of learning, social connectedness, coplaying, and general enjoyment from playing a digital educational game. The results of this study were also consistent with earlier research studies on older adults' needs, experiences, and preferences for digital gameplay.

scholarly journals Impact of the AGE-ON Tablet Training Program on Social Isolation, Loneliness, and Attitudes Toward Technology in Older Adults: Single-Group Pre-Post Study (Preprint)

2020 ◽  
Author(s):  
Sarah E Neil-Sztramko ◽  
Giulia Coletta ◽  
Maureen Dobbins ◽  
Sharon Marr
Keyword(s):  
Quality Of Life ◽  
Social Support ◽  
Older Adults ◽  
Training Program ◽  
Social Isolation ◽  
Technology Use ◽  
Attitudes Toward Technology ◽  
Basic Features ◽  
The Impact

BACKGROUND The internet and technology can help older adults connect with family and friends. However, many older adults face obstacles to internet and technology use, such as lack of knowledge or self-efficacy. OBJECTIVE The purpose of this study was to explore the impact of the AGE-ON tablet training program on social isolation, loneliness, and quality of life. METHODS Adults aged >60 years took part in a series of 6 weekly workshops covering the basic features of a tablet. Before and after the program, social isolation, loneliness, social support, and quality of life were assessed. In addition, data on current tablet use and attitudes toward technology use were collected. Satisfaction with the program was also assessed at the end of the study using 6 Likert scale questions. RESULTS The participants (N=32; mean age 76.3, SD 8.6 years) were predominantly female (n=20, 63%) and retired (n=30, 94%). The participants reported that they were highly satisfied with the program. After completing the program, no differences in social isolation, loneliness, social support, or quality of life were found. Frequency of tablet use increased and the attitudes of the participants toward technology improved. CONCLUSIONS The AGE-ON program resulted in increased tablet use frequency and may improve comfort and attitudes toward tablet use among older adults. This program may assist older adults in overcoming obstacles to internet and technology use to better connect with family and friends; however, further work targeting older adults who are socially isolated or at risk of social isolation is needed to more fully understand whether tablet training programs are beneficial in this population. CLINICALTRIAL ClinicalTrials.gov NCT03472729; https://clinicaltrials.gov/ct2/show/NCT03472729

Old and afraid of new communication technologies? Reconceptualising and contesting the ‘age-based digital divide’

2018 ◽  
Vol 54 (2) ◽  
pp. 236-248 ◽  
Author(s):  
Barbara Barbosa Neves ◽  
Jenny Waycott ◽  
Sue Malta
Keyword(s):  
Older Adults ◽  
Technology Adoption ◽  
Digital Divide ◽  
Technology Use ◽  
Mixed Methods Research ◽  
Public Discourse ◽  
Structuration Theory ◽  
Communication Technologies ◽  
Later Life ◽  
Cultural Perspective

Despite sociological attempts to critically address an age-based digital divide, older adults (65+) continue to be portrayed in the academic literature and public discourse as a homogeneous group characterised by technophobia, digital illiteracy, and technology non-use. Additionally, the role of socioeconomic factors and personal contexts in later life are often overlooked in studies on technology adoption and use. For example, older adults who are identified as least likely to use technology (frail, care-dependent, low socioeconomic/educational backgrounds) are typically described as a uniform cluster. Yet, research on digital technology use with this group remains scant – so what can we learn from studying technology adoption among them? This article discusses long-term deployment of new communication technologies with such a group of older adults, shedding light on the dynamics of technology adoption and contexts of use/non-use. It is based on a case study approach and a cross-cultural perspective, using Canadian and Australian mixed-methods research from two projects that included interviews, psychometric scales, and field observations. We present cases from these projects and contest the simplistic notion of an age-based digital divide, by drawing on Strong Structuration Theory to explore the interconnection of agency, structure, and context in the sociotechnical process of technology adoption and use/non-use among older adults.

scholarly journals Barriers that Contribute to the Digital Divide Among Older Community Dwelling Adults in Later Life

2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 876-876
Author(s):  
Mai See Yang ◽  
Haowei Wang ◽  
Yong Kyung Choi
Keyword(s):  
Older Adults ◽  
Digital Divide ◽  
Technology Use ◽  
New Technologies ◽  
Smart Phone ◽  
Later Life ◽  
Population Based ◽  
Community Dwelling ◽  
Health Concern ◽  
Foreign Born

Abstract Research demonstrates that race and health literacy contribute to the digital divide, which is a major public health concern for older adults in the U.S. However, we still lack information about what types of barriers older adults have through a comprehensive examination using population -based data. This study focuses specifically on barriers to technology use among older adults. We use data from the Health and Retirement study 2012 Module “Technology Use: Barriers and Benefits” (N = 1,416). About 42% of participatnts did not use any technology (e.g., emails, social media, smart phone) (n = 501). The mean age for this non-user group was 72 years old (SD 10.3). 13% were foreign born, over half were female (56%), and the majory were somewhat educated (72% with a high school education or lower). About 23% of non-users were self-reported black, 16% Hispanic, 3% other race, and 58% non-Hispanic white. Barriers for adopting the use of technology included too difficult to keep up with the changes in technology (78%), too complicated (69%), not interested (65%), too much time required to learn (53%), too hard to learn (52%), expensive (43%), not easily available (24%), and opposed to using new technologies (27%). Results suggest that barriers were significantly correlated with more depressive symptoms among older adults who did not use technology. Compared to users, non-users were also more likely to have health conditions (e.g., hypertension, diabetes, lung disease, stroke, and arthritis). Findings of this study provide directions to address digital divide among older adults.

scholarly journals Understanding Racial and Rural Disparities in the Relationship between Social Isolation and Social Technology Use

2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 933-933
Author(s):  
Kaileigh Byrne ◽  
Reza Ghaiumy Anaraky ◽  
Hannah Barfield ◽  
Summerlin Nickel
Keyword(s):  
Social Support ◽  
Older Adults ◽  
Social Isolation ◽  
Technology Use ◽  
Linear Regression Analysis ◽  
Negative Relationship ◽  
Multiple Linear Regression Analysis ◽  
Social Technology ◽  
Increased Risk ◽  
The Relationship

Abstract Social isolation is characterized by lack of social contacts and high degrees of loneliness. Feelings of loneliness and social isolation are linked to declines in cognitive functioning and increased risk of dementia. Previous research suggests that loneliness is more prevalent among Black and rural older adults compared to White and urban-dwelling older adults. Given these disparities, it is important to identify methods that reduce social isolation and loneliness among this population. Social technology, such as Facebook and Skype, is one possible way to connect with others. This study uses the Health and Retirement Study (HRS) dataset to examine racial and rural disparities in the relationship between social technology use and social isolation, loneliness, and social support among individuals age 50 and older. The overarching hypotheses are that (1) rural-dwelling older adults and older Blacks will report less social technology use compared to urban-dwelling and older White adults, and (2) there will be a negative relationship between loneliness and social technology use, and (3) a positive relationship between perceived positive social support and social technology use. Racial or rural disparities in these latter potential relationships are exploratory. Multiple linear regression analysis will be performed to assess these relationships. Preliminary correlational results indicate that, consistent with prior work, greater use of social technology was associated with higher social support (N=6,029; r=.29, p<.001). However, contrary to our hypothesis, greater self-reported loneliness was associated with greater social technology (r=.09, p<.001). Examination of potential racial and rural disparities in these relationships are currently underway.

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