Old and afraid of new communication technologies? Reconceptualising and contesting the ‘age-based digital divide’

2018 ◽  
Vol 54 (2) ◽  
pp. 236-248 ◽  
Author(s):  
Barbara Barbosa Neves ◽  
Jenny Waycott ◽  
Sue Malta
Keyword(s):  
Older Adults ◽  
Technology Adoption ◽  
Digital Divide ◽  
Technology Use ◽  
Mixed Methods Research ◽  
Public Discourse ◽  
Structuration Theory ◽  
Communication Technologies ◽  
Later Life ◽  
Cultural Perspective

Despite sociological attempts to critically address an age-based digital divide, older adults (65+) continue to be portrayed in the academic literature and public discourse as a homogeneous group characterised by technophobia, digital illiteracy, and technology non-use. Additionally, the role of socioeconomic factors and personal contexts in later life are often overlooked in studies on technology adoption and use. For example, older adults who are identified as least likely to use technology (frail, care-dependent, low socioeconomic/educational backgrounds) are typically described as a uniform cluster. Yet, research on digital technology use with this group remains scant – so what can we learn from studying technology adoption among them? This article discusses long-term deployment of new communication technologies with such a group of older adults, shedding light on the dynamics of technology adoption and contexts of use/non-use. It is based on a case study approach and a cross-cultural perspective, using Canadian and Australian mixed-methods research from two projects that included interviews, psychometric scales, and field observations. We present cases from these projects and contest the simplistic notion of an age-based digital divide, by drawing on Strong Structuration Theory to explore the interconnection of agency, structure, and context in the sociotechnical process of technology adoption and use/non-use among older adults.

scholarly journals Barriers that Contribute to the Digital Divide Among Older Community Dwelling Adults in Later Life

2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 876-876
Author(s):  
Mai See Yang ◽  
Haowei Wang ◽  
Yong Kyung Choi
Keyword(s):  
Older Adults ◽  
Digital Divide ◽  
Technology Use ◽  
New Technologies ◽  
Smart Phone ◽  
Later Life ◽  
Population Based ◽  
Community Dwelling ◽  
Health Concern ◽  
Foreign Born

Abstract Research demonstrates that race and health literacy contribute to the digital divide, which is a major public health concern for older adults in the U.S. However, we still lack information about what types of barriers older adults have through a comprehensive examination using population -based data. This study focuses specifically on barriers to technology use among older adults. We use data from the Health and Retirement study 2012 Module “Technology Use: Barriers and Benefits” (N = 1,416). About 42% of participatnts did not use any technology (e.g., emails, social media, smart phone) (n = 501). The mean age for this non-user group was 72 years old (SD 10.3). 13% were foreign born, over half were female (56%), and the majory were somewhat educated (72% with a high school education or lower). About 23% of non-users were self-reported black, 16% Hispanic, 3% other race, and 58% non-Hispanic white. Barriers for adopting the use of technology included too difficult to keep up with the changes in technology (78%), too complicated (69%), not interested (65%), too much time required to learn (53%), too hard to learn (52%), expensive (43%), not easily available (24%), and opposed to using new technologies (27%). Results suggest that barriers were significantly correlated with more depressive symptoms among older adults who did not use technology. Compared to users, non-users were also more likely to have health conditions (e.g., hypertension, diabetes, lung disease, stroke, and arthritis). Findings of this study provide directions to address digital divide among older adults.

Bridging the Digital Divide for Older Adults via Intergenerational Mentor-Up

2018 ◽  
Vol 29 (7) ◽  
pp. 786-795 ◽  
Author(s):  
Othelia Eun-Kyoung Lee ◽  
Do-Hong Kim
Keyword(s):  
Older Adults ◽  
Digital Divide ◽  
Social Isolation ◽  
Technology Use ◽  
Qualitative Data ◽  
Training Needs ◽  
Mixed Methods Study ◽  
Ehealth Literacy ◽  
Intergenerational Interaction ◽  
Parallel Fashion

Objectives: The effectiveness of Intergenerational Mentor-Up (IMU), an innovative intervention that engages college students in tutoring older adults, was examined with regard to eHealthy literacy and social isolation. Method: A total of 55 older adults (mean age = 73.82) participated in the six-session IMU tutorials. In this mixed methods study, quantitative and qualitative data were collected in a parallel fashion. Participants were interviewed after participating in the IMU. Results: Older adults presented significant improvement between pre- and postsurveys in various outcomes such as eHealth literacy, technophobia, self-efficacy, and interest in technology. Intergenerational interaction brought about by IMU helped to decrease social isolation among older adults. Qualitative data revealed that individualized training, modifications, adaptations, and intergenerational interactions can decrease their anxiety and boost their confidence. Discussion: Study findings enable the identification of the training needs to help close the digital divide and allow these older adults to reap the benefits of technology use.

Recursive approaches to technology adoption, families, and the life course: actor network theory and strong structuration theory

2018 ◽  
pp. 41-58 ◽  
Author(s):  
Geoffrey Mead ◽  
Barbara Barbosa Neves
Keyword(s):  
Technology Adoption ◽  
Life Course ◽  
Network Theory ◽  
Technology Use ◽  
Structuration Theory ◽  
Actor Network Theory ◽  
Actor Network ◽  
Strong Structuration Theory ◽  
Strong Structuration ◽  
The Life Course

This chapter examines two recursive approaches to the study of technology adoption within families and the life course: actor network theory (ANT) and strong structuration theory (SST). These recursive approaches explain the reciprocal relationship between social structure and agency in the context of technology use over time. ANT rejects any dualism between technology and society, whereas SST combines structure, agency, and context to offer a comprehensive analysis of users, technologies, and their situational dimensions. The chapter first provides an overview of the theoretical commitments ANT and SST entail for the researcher before discussing the ways in which each has been, and can be, applied in the domains of family and life course studies. It also presents two case studies to illustrate the opportunities and challenges that both recursive approaches bring with them in framing and explaining relationships between technology use, family life, and life transitions.

scholarly journals OLDER ADULTS’ SOCIAL RELATIONSHIPS AND WELL-BEING IN A DIGITAL WORLD

2019 ◽  
Vol 3 (Supplement_1) ◽  
pp. S14-S14
Author(s):  
Shannon T Mejia ◽  
Sara J Czaja
Keyword(s):  
Older Adults ◽  
Technology Adoption ◽  
Social Integration ◽  
Social Relationships ◽  
Technology Use ◽  
Internet Use ◽  
Well Being ◽  
Digital World ◽  
Use Of Technology ◽  
Challenges And Opportunities

Abstract As adults age into a digitally connected world, communication technologies such as the internet, email, social media, and video chats offer new opportunities to connect with others. The implications of older adults’ use of technology in the context of their social relationships—such as the implications for social integration, the relational circumstances of technology adoption, implications for daily experiences of well-being, and opportunities to form new relationships—are less understood. This symposium brings together diverse and complementary perspectives on the contribution of technology to older adults’ social experiences. We begin with inquiry into implications of internet use for social integration. Hees and colleagues use data from the German Ageing Survey to examine how internet use is associated with change in loneliness over a three-year period in older adults who are either before or after retirement. Our symposium continues with papers on technology use within the context of older adults’ existing close relationships. Chopik examines individual and dyadic predictors of technology adoption. Mejía and colleagues consider the implications for digital social interactions for older adult’s well-being on that day. Our final paper discusses the potential for technology to aid in the development of new relationships. Rogers and colleagues describe findings from their OneClick.chat project, a web-based video chat application that connects older adults based on their shared interests. Our session concludes with a discussion led by Czaja, who will integrate the four papers and discuss the challenges and opportunities of using technology to support older adults’ social relationships and well-being.

The Physical–Digital Divide: Exploring the Social Gap Between Digital Natives and Physical Natives

2017 ◽  
Vol 38 (8) ◽  
pp. 1167-1184 ◽  
Author(s):  
Christopher Ball ◽  
Jessica Francis ◽  
Kuo-Ting Huang ◽  
Travis Kadylak ◽  
Shelia R. Cotten ◽  
...  
Keyword(s):  
Older Adults ◽  
Digital Divide ◽  
Information And Communication Technologies ◽  
Social Ties ◽  
Communication Technologies ◽  
Digital Natives ◽  
Face To Face ◽  
Demographic Group ◽  
The Social ◽  
Information And Communication

Older adults are the most digitally divided demographic group. The present study explores how older adults perceive the physical use of information and communication technologies (ICTs), particularly across generations and contexts. Data for the present study come from nine focus groups. Seniors acknowledge that ICTs help them connect with geographically distant social ties, but that they lead to feelings of disconnection with geographically close social ties. We label this phenomenon the “physical–digital divide,” which exists when a group feels ostracized or offended when those around them engage with ICTs while they themselves are not or cannot engage with ICTs. Younger generations are often referred to as “digital natives” and older generations as “digital immigrants.” A more apt label for older adults may be “physical natives,” as their preferred method of communication involves physical face-to-face interactions and traditional codes of etiquette. Suggestions are made for reducing the physical–digital divide.

scholarly journals Digital Technology and Older People: Towards a Sociological Approach to Technology Adoption in Later Life

Sociology ◽  
2020 ◽  
pp. 003803852097558
Author(s):  
Barbara Barbosa Neves ◽  
Geoffrey Mead
Keyword(s):  
Technology Adoption ◽  
Older People ◽  
Digital Divide ◽  
Digital Technology ◽  
Age Groups ◽  
Later Life ◽  
Digital Inequality ◽  
Social Actors ◽  
Sociological Approach ◽  
Design Learning

Despite increasing social pressure to use new digital technologies, older people’s adoption of them remains below other age groups. This article contributes a sociological dimension to exploring what facilitates learning and using digital technology in later life. We focus on the understudied group of older people who are frail, living in care homes and most likely to be digitally excluded or restricted. Drawing on data from a longitudinal mixed methods study of a co-designed communication app for older people, we explore how attempts to bridge the ‘digital divide’ unfold in time. Using the concept of affordances, we show how adoption of a new communication technology is shaped by its design, learning contexts and surrounding social actors. With this work we contribute to novel sociological understandings of technology adoption that are critical for digital inequality research.

scholarly journals Older Adults’ Perceptions of ICT: Main Findings from the Technology In Later Life (TILL) Study

Healthcare ◽  
2019 ◽  
Vol 7 (3) ◽  
pp. 86 ◽  
Author(s):  
Hannah Ramsden Marston ◽  
Rebecca Genoe ◽  
Shannon Freeman ◽  
Cory Kulczycki ◽  
Charles Musselwhite
Keyword(s):  
Older Adults ◽  
Technology Use ◽  
New Technology ◽  
Intergenerational Relationships ◽  
Later Life ◽  
Initial Study ◽  
Support Network ◽  
Impact Behavior ◽  
Use Of Technology ◽  
The Impact

Technology is entwined in 21st Century society, and within the lives of people across all ages. The Technology In Later Life (TILL) study is the first piece of work contributing to the impact, behavior, and perception of technology use, by adults aged ≥70 years, residing in rural and suburban areas. TILL is an international, multi-centred, multi-methods study investigating and conceptualizing how various technologies impact the lives of older adults; residing in urban and rural locations in the United Kingdom (UK) and Canada. This in-depth study recruited 37 participants via a multi-methods approach. Analysis of the findings ascertained two overarching themes: facilitators of technology use (i.e., sharing of information and feeling secure), and detractors of technology (i.e., feelings of apprehension of use). Proposed recommendations include promotion of technology from a strengths-based perspective focusing on positive opportunities technology to improve health and wellbeing, creating a peer support network to assist with learning of new technology, and the need to examine further how intergenerational relationships may be enhanced through the use of technology. The distinction of these themes narrates to the originality of this initial study and milieu of recruited participants, intersecting across the fields of gerontology, geography, social sciences, and gerontechnology.

scholarly journals INDIVIDUAL AND DYADIC PREDICTORS OF TECHNOLOGY ADOPTION: IMPLICATIONS FOR HEALTH AND WELL-BEING

2019 ◽  
Vol 3 (Supplement_1) ◽  
pp. S14-S15
Author(s):  
William J Chopik ◽  
Shelia R Cotten
Keyword(s):  
Older Adults ◽  
Social Networks ◽  
Individual Differences ◽  
Technology Adoption ◽  
Information And Communication Technologies ◽  
Need For Cognition ◽  
Communication Technologies ◽  
Well Being ◽  
Information And Communication ◽  
Health And Well Being

Abstract Technology has the ability to enhance and enrich the lives of older adults by facilitating better relationships, health, and well-being. However, older adults vary in how often—and even whether—they use information and communication technologies (ICTs). Further, interactions and relationships with people in their immediate social networks might have implications for whether or not older adults adopt ICTs. In two studies of individuals (N=595 participants; Mage=67.09; 56% Female; 69.2% White) and couples (N=542 couples; Mage=63.65; 50% Female; 83.9% White), I examined individual and dyadic predictors of technology adoption among older adults. Among a wide array of individual difference constructs, the most reliable predictor of technology adoption in both individuals and their spouses was need for cognition (.08 ≤ r ≤ .23). The results will be discussed in the context of how individual differences modulate adoption and the benefits accrued from ICTs across the lifespan.

The Cultivation of Technology Usage Among Potential Users of ICT

2018 ◽  
Vol 10 (4) ◽  
pp. 31-43
Author(s):  
Nimmy Maria Joseph ◽  
P E Thomas
Keyword(s):  
Digital Divide ◽  
Information And Communication Technologies ◽  
Rural Areas ◽  
Technology Use ◽  
Critical Role ◽  
Communication Technologies ◽  
Basic Requirement ◽  
Technology Usage ◽  
Information And Communication

The purpose of establishing information and communication technologies (ICTs) in rural areas is for development. Nevertheless, the increasing presence of the “digital divide” indicates that there are setbacks in accomplishing of this progress. A deeper understanding about the categorization of users and non-users of technologies is needed as there is an implicit element called ‘potential users' among the non-users category that decides ICT usage. In this article, the analysis of demographics and psychographics of a person plays a critical role in identifying potential users and converting them to innovators. The reasons why people do and do not use technology and categorization of users and non-users is the perfect criteria to analyse potential users among so called non-users. This article discusses the categorization of ICT users and non-users and the barriers of potential users for technology use. Thus, measures for transforming potential users to innovators are described. The need for digital freedom is found to be the basic requirement of potential users.

Use of Information and Communication Technologies among Older Adults

2021 ◽  
Author(s):  
Alexander Seifert ◽  
Shelia R. Cotten
Keyword(s):  
Older Adults ◽  
Digital Divide ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
The United States ◽  
Ict Use ◽  
Measurement Tools ◽  
Information And Communication ◽  
Advance Research

In the United States, more people are turning 65 daily than at any prior point in history. This demographic transition will likely continue for several decades. Older adults experience health declines as they age in addition to increased chronic health conditions. Though older adults are increasingly using information and communication technologies (ICTs), a digital divide still exists. In this chapter, the authors provide an overview of the research on the digital divide and ICT use among older adults, including what is currently known about the impacts of ICT use on older adults’ health and quality of life, limitations in measurement tools and existing data sources, and future directions for others hoping to advance research on this topic.

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