Innovative JPA Techniques
Job performance aid (JPA) technology has evolved along two lines, JPAs for non-troubleshooting tasks and JPAs for troubleshooting tasks. Although various JPA formats have been developed for each of the two types of tasks, advancing technology and the application of a systems approach to the design of an integrated personnel system required the identification and testing of innovative JPA techniques. These are enrichment, hybridizing, and state tables. An enriched JPA has information in addition to the stated task procedures that supports the task being performed. Results are reported that support the enrichment concept when it is incorporated into fully proceduralized JPAs. Hybrid JPAs present task information in a mixed level format. The premise of the hybrid JPA is that users will transition from reliance on a directive element to reliance on a deductive element and thus permit the user to advance his or her skill and knowledge level. The results of hybrid JPA research, especially when it is enriched, indicate that it is a good candidate for inclusion in an integrated personnel system and permits individuals to develop higher level skills. The state table presents an organized flow of system functions By listing and describing all the significant events that are necessary to complete an operational function. By using state tables, it is expected that learning and the subsequent progression in skill level will take place.