Incorporating Electronic Mail into the Business Communication Course

1995 ◽  
Vol 58 (3) ◽  
pp. 45-51 ◽  
Author(s):  
Karen S. Nantz ◽  
Cynthia L. Drexel

E-mail is the primary communication vehicle for the information superhighway. Unfortunately, e-mail education is focusing on the hardware and software issues without regard for the requisite communication skills. To be effective electronic communicators, students need training in understanding the electronic organizational hierarchy and electronic communication volume and costs; selecting the appropriate media; and evaluating message permanence, security, ownership, and privacy. Including targeted exercises in the business communication class can enhance students' understanding of e-mail.

2010 ◽  
Vol 85 ◽  
pp. S1-S4 ◽  
Author(s):  
Jennifer G. Christner ◽  
R. Brent Stansfield ◽  
Jocelyn H. Schiller ◽  
Arin Madenci ◽  
Patricia M. Keefer ◽  
...  

2019 ◽  
Vol 82 (4) ◽  
pp. 440-457
Author(s):  
Thomas M. Cavanagh ◽  
Christopher Leeds ◽  
Janet M. Peters

In order for students to effectively transfer oral communication skills from academic to professional settings, they must have high oral communication self-efficacy. We significantly increased oral communication self-efficacy in a sample of 97 undergraduate business majors by incorporating enactive mastery, vicarious experience, verbal persuasion, and physiological arousal into a business communication course. Self-efficacy was positively and significantly correlated with course performance, and increases in self-efficacy were positively and significantly correlated with changes in overall grade point average. By targeting self-efficacy, instructors can improve students’ oral communication skills and help them transfer these skills from academic to professional settings.


Author(s):  
Tijana Talić

The increasing use of electronic mail for identity theft and unsolicited marketing and frequent presence of viruses as well, reduced the credibility of email as a communication tool. Authentication of the sender is well known defense against such attacks. One of the methods to ensure that authentication, secure communication via e-mail, is the use of digital signature.


2014 ◽  
Vol 4 (3) ◽  
pp. 67 ◽  
Author(s):  
Tomáš Kozík ◽  
Jozefína Slivová

Electronic mail and electronic communications systems are considered significant and effective tools of communication. One of the most widespread electronic communication tools is e - mail communication. In order to avoid misinterpretation of the report on the side of the recipient, it is need to pay attention to the writing of e - mail messages as well as to their content. With the continuous expansion of the use of electronic communication there have gradually developed certain rules of etiquette in electronic communications. The existing rules of the propriety ones are expressed in the term " etiqutte " and are not automatically applied in the new communications environment - media. For electronic communication, the new rules of etiquette have been stabilised into a term NETIQUETTE. The word netiquette was created by combining words NET (net) and ETIKETA (a set of rules of social behavior and habits). Netiquette constitutes the rules of the behavior of users on a network. Although the netiquette is merely "an unwritten set of rules", their not using can be understood as a type of disrespect. Analysis of knowledge of domestic and foreign sources as well as results of a survey confirmed the justification of paying attention to the education of individuals in NETIQUETTE, irrespective of the degree of education.


2002 ◽  
Vol 65 (4) ◽  
pp. 60-72 ◽  
Author(s):  
William J. Wardrope

The purpose of this investigation was to determine business department chairs' rat ings of topics typically covered in the business communication course. A sample of 280 chairs provided administrative information about the business communication courses at their institutions, rated the importance of 34 topics typically covered in the course, and assessed the need for the course in their programs. Results indicate that department chairs perceive writing skills to be more important to business communication courses than other communication skills, such as speaking, tech nology-mediated communication, interpersonal communication, team/group com munication, listening, and cultural literacy skills. Implications for business com munication curriculum and research are offered.


1995 ◽  
Vol 88 (1) ◽  
pp. 56-58
Author(s):  
E. Paul Goldenberg ◽  
Michelle A. Manes

Can we fly free in cyberspace? Quite possibly. The Internet—the already built portion of the nation's planned information superhighway—is an important asset for teachers in all disciplines. Available resources include free or inexpensive materials and software; electronic mail (e-mail) services; other teachers; and interest groups, such as the Geometry Forum described in November's “Technology Tips.” How do teachers access this wealth of information? We have our computers and our modems, but how do we use them? If the computer must call some other computer halfway across the country—or even across an ocean—will the telephone bills be prohibitive? Not necessarily. Many states and provinces allow teachers to gain access to network services at low—or no!—cost through a local telephone call that connects with the cost-free international network known as the Internet.


Author(s):  
Nestor J. Zaluzec

The Information SuperHighway, Email, The Internet, FTP, BBS, Modems, : all buzz words which are becoming more and more routine in our daily life. Confusing terminology? Hopefully it won't be in a few minutes, all you need is to have a handle on a few basic concepts and terms and you will be on-line with the rest of the "telecommunication experts". These terms all refer to some type or aspect of tools associated with a range of computer-based communication software and hardware. They are in fact far less complex than the instruments we use on a day to day basis as microscopist's and microanalyst's. The key is for each of us to know what each is and how to make use of the wealth of information which they can make available to us for the asking. Basically all of these items relate to mechanisms and protocols by which we as scientists can easily exchange information rapidly and efficiently to colleagues in the office down the hall, or half-way around the world using computers and various communications media. The purpose of this tutorial/paper is to outline and demonstrate the basic ideas of some of the major information systems available to all of us today. For the sake of simplicity we will break this presentation down into two distinct (but as we shall see later connected) areas: telecommunications over conventional phone lines, and telecommunications by computer networks. Live tutorial/demonstrations of both procedures will be presented in the Computer Workshop/Software Exchange during the course of the meeting.


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