Effects of Social Facilitation on Perceived Workload, Subjective Stress, and Vigilance-Related Anxiety

Author(s):  
Victoria L. Claypoole ◽  
Alexis R. Dewar ◽  
Nicholas W. Fraulini ◽  
James L. Szalma

Vigilance, or sustained attention, refers to the capability of an individual to maintain attention to a stimulus over extended periods of time. Typically, vigilance tasks are associated with high levels of workload and stress, which manifests as less task engagement, and greater distress. Several factors have been shown to affect vigilance and its associated workload and stress (i.e. signal saliency, task difficulty, etc.). However, one factor that has been neglected in previous research on workload, stress, and anxiety is the presence of someone in a supervisory role during the task. Therefore, the purpose of the present investigation was to determine how the presence of a supervisory figure influenced perceived workload, stress, and anxiety that is associated with vigilance tasks. It was hypothesized that the presence of a supervisory figure would decrease workload and distress, and would increase the levels of anxiety, when compared to a non-supervisor.

Author(s):  
Victoria L. Claypoole ◽  
Daryn Denver ◽  
Kody Denues ◽  
James L. Szalma

Vigilance refers to the ability of an observer to maintain attention over extended periods of time, and to respond to critical signals that occur (Davies & Parasuraman, 1982). Vigilance has been examined since the late 1940s when anecdotal evidence suggested that naval operators missed more critical signals (signifying the presence of enemy submarines) on their displays the longer they were on watch. Mackworth (1948) confirmed this anecdotal evidence; vigilance declined quickly as the task progressed and more critical signals were missed the longer a participant stayed on task (i.e. the vigilance decrement). Although the research on vigilance originated almost 70 years ago, it continues to be of importance to human factors psychologists (Reinerman-Jones, Matthews, Langheim, & Warm, 2011). Recently, research has looked towards other domains of psychology (i.e. social psychology) for variables that may also be motivational factors to attenuate the vigilance decrement. One such factor is the construct of social facilitation. The study of social facilitation involves investigating how social presence affects an individual’s performance (Guerin & Innes, 1982). Typically, the social presence of another individual enhances performance on a simple, or a well-learned, task, while it impairs performance on a complex, or an unfamiliar task (Bond & Titus, 1983). The research on social facilitation and vigilance is limited. To date, only a handful of studies have indicated that social presence may influence task performance on a vigil (Bergum & Lehr, 1963; Claypoole & Szalma, 2017; Funke et al., 2016; Putz, 1975; Yu & Wu, 2015). The results of these experiments have been inconsistent. For example, the type of social presence utilized varies from co-actors (Funke et al., 2016) to merely present individuals (Yu & Wu, 2015) to evaluative observers (Claypoole & Szalma, 2017; Putz, 1975). Moreover, the type of performance affected also ranges from proportion of hits (Bergum & Lehr, 1963) to response time (Yu & Wu, 2015) to proportion of false alarms (Claypoole & Szalma, 2017). These inconsistencies may be the result of the type of task used. The construct of social facilitation relies on the operationalization of improved performance on a simple, or a well-learned, task and impaired performance on a complex, or an unfamiliar task (Bond & Titus, 1983; Zajonc, 1965). Therefore, it is possible that some of the previous tasks were “too difficult” for social facilitation effects to occur on all areas of performance. Therefore, it is necessary to statistically establish whether a task is “easy” or “difficult” for use in research on social facilitation and vigilance. Previous research has suggested that one way to manipulate task complexity is through the use of event rate (Warm & Jerison, 1984). Event rate refers to the presence of background signals typically separated into two categories, complex and simple, where the number of events per time unit in a complex event rate is greater than the number of events in a simple event rate (Stearman & Durso, 2016). With the occurrence of a faster, more complex event rate, performance tends to diminish (Warm & Jerison, 1984). This supports an inverse relationship between vigilance and event rate where the hit rate of a critical signal diminishes with the increase in complexity of the event rate (Guralnick, 1973). With a more complex event rate, greater “capacity” is needed to successfully complete the task (Parasuraman & Giambra, 1991). With the increased presentation of neutral targets, the quality of attention tends to diminish over time (Warm & Jerison, 1984). Researchers investigating vigilance, and potential factors that may alleviate the decrement, may use event rate to determine performance on unfamiliar tasks with ranging difficulties. The purpose of the present study is to statistically establish a difference in task difficulty between two versions of the same task in order to provide additional evidence that event rate may be used as a manipulation of task difficulty. Event rate has been previously established as a manipulation of “relative task difficulty” because it requires different amounts of information processing (Warm & Jerrsion, 1984). Difficulty, in this instance, is quantified as the amount of information processing required to complete a task. If one task has more information to process, it is thus considered to be more difficult. As such, if the versions do differ in difficulty, then significant differences in performance and perceived workload should be observed. The present study utilized two, 24-minute cognitive tasks in order to study the effects of event rate on vigilance. Across both conditions, typical vigilance effects were observed. The decrement manifested as a significant decrease in proportion of correct detections as a function of time on watch. Additionally, response time as increased across both conditions as a function of period on watch. Typical vigilance effects were also observed in sensitivity and response bias, such that there was a significant decrease in sensitivity across both conditions as a function of period of watch and there was a significant increase in response bias across conditions as a function of period of watch. These results indicate that the task parameters utilized in the present study are appropriate for examining the effects of vigilance. Utilizing the NASA-TLX to measure perceived workload, the results indicated high global workload across both conditions, a typical trend in vigilance research. Furthermore, the results indicated that those in the “more difficult” version reported higher levels of overall workload, mental demand, and effected performance than those in the “easy” version. Overall, these results provide further evidence that event rate can be used as a manipulation to change relatively task difficulty.


Author(s):  
Caroline R. Alikonis ◽  
Joel S. Warm ◽  
Gerald Matthews ◽  
William N. Dember ◽  
Edward M. Hitchcock ◽  
...  

Two models that seek to explain the high workload associated with vigilance tasks are the direct-cost and indirect-cost views. The former attributes the elevated workload to the high information-processing demand of the task; the latter attributes it to efforts to combat the boredom associated with monotonous vigilance tasks. A recent study by Hitchcock et al. (1999) provided support for the direct-cost view by showing that it is possible to lower the workload of vigilance through reductions in the information-processing load while leaving task-induced boredom unaffected. This study provides converging evidence for the direct-cost view: allowing observers to listen to a stress-reducing musical selection, Heart Zones, during a vigil lowered boredom while leaving the perceived workload of the task unaffected. The beneficial effect of the musical selection was limited to boredom; it had no impact upon post-vigil feelings of loss of task engagement and distress.


2021 ◽  
Author(s):  
Edda van Meurs ◽  
Jona Greve ◽  
Bernd Strauss

Social facilitation is one of the most prominent and oldest research topics in (social) psychology. It is the “increase in response merely from the sight or sound of others making the same movement” (Allport, 1924, p. 262) or conditions of “sheer presence of other individuals” (Zajonc, 1965, p. 269). Experiments found facilitation, inhibition or no effect (Bond & Titus, 1983), argued to be a function of task difficulty (Zajonc, 1965). In humans, cognitive tasks have been studied more frequently than motor tasks. Skill-based tasks (i.e., coordination-based) are hypothesized to be negatively affected by the presence of others due to a higher cognitive load (overload hypothesis, Manstead & Semin, 1980), whereas performances in effort-based tasks (i.e., condition-based) should profit due to increased readiness.In a first step, a systematic search of several databases was conducted, identifying articles comparing motor-task performance in the presence of or in coaction with others and alone. We identified N=72 articles investigating motor-related human performance (5,419 participants), published between 1924 and 2019. Effort-based tasks appeared to be facilitated, while within skill-based tasks, differences between tasks performed under time pressure and precision pressure were identified (cf. Bond & Titus, 1983).In a second step, we conducted a meta-analysis (N=28) with subsequent moderator analyses. The results generally align with the systematic review. Moreover, the experimenter’s influential presence was emphasized. Finally, this review supports the overload hypothesis and draws conclusions for the state of the theory and experimental limitations specific to social-facilitation research on motor tasks.


Author(s):  
Paula L. Grubb ◽  
Joel S. Warm ◽  
William N. Dember ◽  
Daniel B. Berch

Prior vigilance studies have shown that successive monitoring tasks involving absolute judgments are more capacity-demanding than simultaneous tasks which are comparative in nature. Most of these data stem from experiments utilizing simple discriminations and single-target displays, and, consequently, little is know regarding performance on sustained attention tasks with more complex displays. Observers in the present study monitored either one (O-bits display uncertainty), two (1-bit display uncertainty), or four (2-bits display uncertainty) indicators on a simulated aircraft display for the occurrence of critical signals presented in either a simultaneous or a successive format. Results indicated that correct detections declined as display uncertainty increased, and that this effect was more pronounced in the simultaneous format. Moreover, workload scores increased with display uncertainty, particularly in the simultaneous condition. These findings suggest that in more complex monitoring situations in which there is a scanning imperative successive tasks may have an advantage over their simultaneous counterparts.


2021 ◽  
pp. 147715352199064
Author(s):  
T Ru ◽  
KCHJ Smolders ◽  
Q Chen ◽  
G Zhou ◽  
YAW de Kort

Literature has occasionally reported acute effects of office illuminance on cognitive performance during daytime. The current study was conducted to systematically investigate whether the type of task and level of task difficulty moderate the effect of daytime illuminance on cognitive functioning. Thirty healthy participants were assigned to high (∼1036 lux at eye level; melanopic EDI = 904 lux) vs. low (∼108 lux at eye level, melanopic EDI = 87 lux) illuminance (at 6500 K) during working hours, in which participants were tested on both easy and difficult versions of tasks probing sustained attention, response inhibition, conflict monitoring and working memory. Subjective sleepiness and mood were also measured. Results revealed that exposure to high vs. low illuminance significantly improved speed on the response inhibition task, and accuracy and speed on the working memory tasks. Moreover, when effects arose, these were moderated by task difficulty, consistently showing more pronounced effects for easy than for difficult trials. Notably, subjective sleepiness and negative mood remained unaffected by illuminance, and no statistically significant effects emerged for sustained attention and conflict monitoring. This study demonstrates that the diurnal cognitive effects of illuminance may be moderated by both types of cognitive task and task difficulty.


2020 ◽  
Author(s):  
Matthew Kyle Robison ◽  
Nash Unsworth ◽  
Gene Arnold Brewer

Across four experiments we examined the effects of goal-setting, feedback, and incentivizing manipulations on sustained attention. In addition to measuring task performance, we measured subjective attentional states and momentary feelings of motivation and alertness. Experiment 1 compared two specific goal conditions - one difficult and one easy - to a standard set of instructions. The specific goal conditions both reduced RTs and attenuated the vigilance decrement but did not impact task engagement (motivation or task-unrelated thoughts). Experiment 2 manipulated both goal-setting and feedback across conditions. The combination of a specific goal and feedback had strong effects on both task performance and task engagement. Additionally, feedback increased task engagement (higher motivation and fewer task-unrelated thoughts) regardless of whether or not it was paired with a specific goal. Experiment 3 examined the effect of pairing goals with a reward. Participants in one reward condition (time-based incentive) reported higher motivation, but did not show better task performance. Offering a cash incentive to meet a goal did not have an effect on any dependent variables. Finally, in an effort to examine whether more moderately-difficult goals might lead to optimal performance, Experiment 4 examined a broader range of goals. However we did not see an effect of a moderately-difficult goal on any of the dependent variables. None of the experimental manipulations were effective in mitigating or eliminating the vigilance decrement. We discuss the theoretical implications of the results with regard to goal-setting theory and theories of vigilance.


Author(s):  
Victoria L. Claypoole ◽  
James L. Szalma

Objective: The purpose of the present study was to examine the effects of an independent coactor on vigilance task performance. It was hypothesized that the presence of an independent coactor would improve performance in terms of the proportion of false alarms while also increasing perceived workload and stress. Background: Vigilance, or the ability to maintain attention for extended periods, is of great interest to human factors psychologists. Substantial work has focused on improving vigilance task performance, typically through motivational interventions. Of interest to vigilance researchers is the application of social facilitation as a means of enhancing vigilance. Social facilitation seeks to explain how social presence may improve performance. Method: A total of 100 participants completed a 24-min vigil either alone or in the presence of an independent (confederate) coactor. Participants completed measures of perceived workload and stress. Results: The results indicated that performance (i.e., proportion of false alarms) was improved for those who completed the vigil in the presence of an independent coactor. Interestingly, perceived workload was actually lower for those who completed the vigil in the presence of an independent coactor, although perceived stress was not affected by the manipulation. Conclusion: Authors of future research should extend these findings to other forms of social facilitation and examine vigilance task performance in social contexts in order to determine the utility of social presence for improving vigilance. Application: The use of coactors may be an avenue for organizations to consider utilizing to improve performance because of its relative cost-effectiveness and easy implementation.


Author(s):  
Gerald Matthews ◽  
Sian E. Campbell ◽  
Shona Falconer

The development of a new measure of operator motivational state is described, within the framework of a model of subjective stress that distinguishes Task Engagement, Distress and Worry as fundamental aspects of state (Matthews et al., 1999). Previous work on task motivation suggests that strivings for success should be distinguished from interest in the task. Factor analysis of items representing these constructs in a sample of 880 supported the development of reliable, psychometrically distinct scales for Success and Interest Motivation. Both dimensions relate to Task Engagement, but Success Motivation, perhaps surprisingly, is also associated with negative emotions and self-beliefs. The two scales showed different patterns of dependence on task factors. They were also distinguished by differing associations with workload and coping measures, although both related to higher effort and use of task-focused coping. It is concluded that the scales are promising for use in human factors research that addresses the need to structure tasks for greater operator interest and engagement.


Author(s):  
Patricia R. DeLucia ◽  
Eric T. Greenlee

Objective The primary aims of the study were to replicate the vigilance decrement in the tactile modality, examine whether a decrease in sensitivity is associated with the decrement, and determine whether tactile vigilance is stressful and demanding. Background When people monitor occasional and unpredictable signals for sustained durations, they experience a decline in performance known as the vigilance decrement, which has important practical consequences. Prior studies of the vigilance decrement focused primarily on visual vigilance and, to a lesser degree, on auditory vigilance. There are relatively few studies of tactile vigilance. Method Participants monitored vibrotactile stimuli that were created from a tactor, for 40 min. Results Sensitivity declined, self-report ratings of distress increased, and ratings of task engagement decreased, during the vigil, and perceived workload was moderately high. Conclusion Monitoring tactile signals is demanding and stressful and results in a decrement in signal detection. Application Monitoring tactile signals may result in a decrement in tasks requiring discrimination, such as monitoring lane position with the use of rumble strips; these require discrimination between current road vibration and increased vibration when the car drifts out of its lane and crosses over the strip.


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