A Comparison of Performance in a Surface Wiring Task Using Laboratory and Plant Subjects
Industrial surface wiring tasks, in which operators read from an instruction sheet and wire accordingly, involve processing of a considerable amount of information (20–30 bits/stimulus). Two groups of subjects, one inexperienced laboratory trained and the other experienced plant operators, participated in an experiment comprising both single and multimove tasks. Significant group effects were observed on both the tasks. Two main differences were observed between the plant and the laboratory subjects. The plant subjects were slower but more accurate in performing the multimove task. The second difference was that the laborabory subjects were performing similarly on both the tasks, their performance time being a linear function of input information. On the contrary, the plant subjects did not view multimove tasks as an extension of the single move tasks. Their processing rates for the single and multimove tasks were radically different.