Handheld Computer Terminals: Starting off Right the First Time

Author(s):  
Karen S. Wilson ◽  
Thomas R. Callaghan

Advances in miniaturization and wireless communications are providing the computer industry with the impetus to design handheld, portable computer terminals. Until enough research and experience evolves from handheld terminals to build a literature on design factors and to develop design guidelines and standards that would provide starting points for product design, the human factors community must rely on its user-centered design approach of designing, prototyping, and testing to ensure a safe and usable form factor for such terminals. The methodology that was used in establishing the design criteria for such a terminal included literature research, focus groups with potential users, contextual field research, expert testimony, and primary laboratory research, including a grasp analysis and screen viewability, data entry, signature capture, and holsterability testing. The user-centered design process described here provided the information required to establish the basic design criteria that would assure user safety and task efficiency. It also revealed informational needs for the human factors community involved in the development of handheld computer terminals.

Author(s):  
Kermit G. Davis ◽  
Christopher R. Reid ◽  
David D. Rempel ◽  
Delia Treaster

Author(s):  
Steven M. Belz

Success in the marketplace doesn't happen by accident but through the application of human factors/ergonomics user-centered design principles.


1992 ◽  
Vol 36 (11) ◽  
pp. 872-873
Author(s):  
Susan M. Dray ◽  
Debra S. George

This paper describes the results of focus groups done with I/S professionals and business users to identify “best practices” for design of distributed systems. Many of these are “obvious” to a Human Factors professional, but the value of this effort was to help others to identify them from their own experience.


Procedia CIRP ◽  
2016 ◽  
Vol 55 ◽  
pp. 260-265 ◽  
Author(s):  
Z. Gibson ◽  
J. Butterfield ◽  
A. Marzano

2019 ◽  
Author(s):  
Rebeca I. García-Betances ◽  
María Fernanda Cabrera-Umpiérrez ◽  
María Teresa Arredondo Waldmeyer

Design of computer-based non-pharmacological cognitive healthcare interventions for people afflicted by chronic neurodegenerative impairments must be soundly informed by and clearly centered on users’ distinctive disabilities. In this article we present a use-oriented analysis of those cognitive interventions intended for healthcare of patients with Alzheimer’s dementia and related disorders that use human-computer interaction based on virtual reality technology. The analysis identifies the most important strengths and weakness, and describes and assesses the main key opportunities and challenges inherent to the use of this type of cognitive healthcare interventions. The most critical specific usability concerns that considerably affect these interventions are described in order to be directly addressed during a user-centered design process. Significant evaluation issues that still trouble these interventions’ general acceptance are also included. On the basis of this analysis, appropriate actions are recommended to help minimize accessibility and usability issues. Finally, concrete design guidelines, and a framework with its road map are proposed to direct the design process. The proposed framework’s more outstanding features and functionalities are described in relation to user-centered design conceptualization, implementation and assessment. The use of a consistent user-centered design methodology, such as the one proposed here to tackle the main critical obstacles, could turn out to become the key that allows to achieve a substantial improvement of VR-based cognitive healthcare interventions effectiveness.


Author(s):  
Chelsea Kramer ◽  
Shelley Kelsey ◽  
Christina Rudin-Brown ◽  
Robin Langerak ◽  
Andrea Scipione ◽  
...  

Child Restraint Systems (CRS; car seats) are designed to prevent injuries in motor vehicle collisions. CRS misuse and installation errors are common and may seriously reduce or nullify safety benefits. Poorly designed labels and instructions contribute to CRS misuse, and CRS manufacturers are not held to an evidence-based label design standard. This paper describes a user-centered design (UCD) and evaluation process for infant/child convertible (rear-facing/forward-facing) CRS installation labels. The labels focused on two primary tasks: installing a CRS into a vehicle and securing a child into the CRS. The label design concepts were based on literature identifying primary areas for CRS misuse, Human Factors and UCD principles, product warning and label design standards, and current Canadian and US motor vehicle safety standards. A follow-up study will evaluate the reduction of CRS installation errors based on the hypothesized enhanced label usability and effectiveness.


Author(s):  
Neville Moray

Frequently claims are made that what the discipline of human factors and ergonomics needs are better and more detailed data bases which can be used by designers as “look up” tables to specify the properties of human beings. Several of these already exist but they seem not to be satisfactory. The experience of teaching user centered design has convinced the author that the problem lies not in the absence of appropriate data tables for designers, but in the nature of the systems we design. Unlike many other engineering disciplines human factors is extremely sensitive to context. The result is that there are no such things as context free laws in applied psychology, and hence the value of data bases and tables is restricted to certain fairly basic ergonomic problems. It is moreover not merely in small details that laws do not apply - hence the title of this paper. Increasingly the nature of advanced systems renders such data bases of little value unless we can develop equivalent data bases which describe context, not merely the properties of humans.


2000 ◽  
Vol 44 (12) ◽  
pp. 2-483-2-486
Author(s):  
Melroy E. D'Souza

There are many different tools and methodologies in the field of human factors for user-centered design. Similarly, other fields have tools and methodologies that enable practitioners in those fields to perform their work. Although these tools may be used most productively within their specific fields, they might contain elements that lend themselves to being applied in other domain areas. The field of quality engineering has been around for a while and has many useful tools. The similarity in the goals of the fields of human factors engineering and quality engineering suggests that there could be certain methodologies and tools in the area of quality engineering that, practitioners of human factors might find useful and applicable to the development of products and services from a user-centered perspective. This paper explores the application of user-centered design in the context of the Deming Cycle to the development of a server computer in an actual organization. It also provides examples of actual issues that were identified during the “check” phase of the Deming Cycle, and describes the actions that were performed to address these issues.


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