Subordinate–Supervisor Friendship in Cyberspace: A Typological and Comparative Analysis of Hotel Employees

2019 ◽  
Vol 61 (3) ◽  
pp. 271-286
Author(s):  
Fiona X. Yang
Keyword(s):  
Social Exchange ◽  
Social Networking Sites ◽  
Moderating Effect ◽  
Empirical Literature ◽  
Self Disclosure ◽  
Hotel Employees ◽  
Member Exchange ◽  
Individual Type ◽  
Managerial Implications ◽  
The Impact

Individuals’ social and professional arenas entangle so easily today with the rise of social networking sites (SNS). Drawing upon the boundary and social exchange theories, this study investigates whether supervisor–subordinate interactions in cyberspace will spill over to the workplace. A two-dimensional typology of hotel employees is delineated on the basis of their SNS interaction behaviors. The moderating effect of individual type is also investigated. The results indicate that supervisor–subordinate SNS interactions could transition to favorable leader–member exchanges in the workplace that, in turn, promote employees’ organizational citizenship behaviors. In addition, the impact of SNS interaction on leader–member exchange is stronger for employees with proactive personalities and self-disclosure tendencies. This study fills the void of inadequate empirical literature on hierarchical friendship in cyberspace and advances research on the moderating effect of employee personality. Managerial implications are also discussed.

The effect of leader humor on employee adaptability

2020 ◽  
Vol 33 (1) ◽  
pp. 137-156
Author(s):  
Irene Hau-siu Chow
Keyword(s):  
Information Theory ◽  
Conceptual Model ◽  
Moderating Effect ◽  
Mediating Effect ◽  
Managerial Implications ◽  
The Impact

AbstractBuilding on affect-as-information theory, this study empirically tested a conceptual model of how and under what conditions a leader’s use of humor influenced employees’ adaptability using a sample of 209 subordinates and their supervisors in China. The results reveal the important mediating effect of pleasant feelings and the moderating effect of a need for humor. The impact of leader humor transmitted through pleasant feelings is effective only when an employee’s need for humor is high. The theoretical and managerial implications are discussed.

scholarly journals Self-disclosure in social networking sites

2015 ◽  
Vol 25 (2) ◽  
pp. 279-299 ◽  
Author(s):  
Christy Cheung ◽  
Zach W. Y. Lee ◽  
Tommy K. H. Chan
Keyword(s):  
Social Influence ◽  
Social Networking ◽  
Social Exchange ◽  
Social Networking Sites ◽  
Service Providers ◽  
Personal Information ◽  
Integrated Model ◽  
Perceived Benefits ◽  
Self Disclosure ◽  
Content Type

Purpose – The purpose of this paper is to examine the relative impacts of perceived cost, perceived benefits, and social influence on self-disclosure behaviors in social networking sites under an integrated theoretical framework. Design/methodology/approach – Building upon social exchange theory and privacy calculus theory, an integrated model was developed. The model was tested empirically using a sample of 405 social networking site’s users. Users were required to complete a survey regarding self-disclosure behaviors in Facebook. Findings – The results indicate that social influence is the factor which exhibits the strongest effect on self-disclosure in social networking sites, followed by perceived benefits. Surprisingly, perceived privacy risk does not have any significant impact on self-disclosure. Research limitations/implications – The results inform researchers about the importance to incorporate social influence factors and cultural factors into future online self-disclosure study. Practical implications – The results suggest that users focus on the benefits as well as social influence when they decide to reveal personal information in social networking sites, but pay less attention to the potential privacy risks. Educators are advised to launch educational programs to raise students’ awareness to the potential risks of self-disclosure in social networking sites. Service providers of social networking sites are encouraged to provide intuitive privacy indices showing users the levels of privacy protection. Originality/value – This paper is one of the first to develop and empirically tests an integrated model of self-disclosure in social networking sites.

Self-Disclosure on Social Networking Sites

2015 ◽  
Vol 43 (1) ◽  
pp. 1-13 ◽  
Author(s):  
Kaan Varnali ◽  
Aysegul Toker
Keyword(s):  
Social Networking ◽  
Social Networking Sites ◽  
Personal Information ◽  
Subjective Norm ◽  
Self Disclosure ◽  
Self Monitoring ◽  
Willingness To Disclose ◽  
Independent Effects ◽  
The Impact ◽  
Public Self Consciousness

Our aim was to contribute to the understanding of self-disclosure behavior on social networking sites (SNS). Participants (N = 1,294) completed online surveys comprising measures of willingness to disclose personal information on SNS, self-esteem, SNS affinity, self-disclosure, honesty of self-disclosure, subjective norm, self-monitoring skills, and public self-consciousness. Our findings suggest that self-disclosure mediates the impact of communication-based personality characteristics on the use of SNS, and that subjective norm and SNS affinity also have significant independent effects.

Organisational relationship quality and service employee acceptance of change in SMEs: A social exchange perspective

2007 ◽  
Vol 13 (2) ◽  
pp. 114-125 ◽  
Author(s):  
Rod Farr-Wharton ◽  
Yvonne Brunetto
Keyword(s):  
Social Exchange ◽  
Service Employees ◽  
Job Productivity ◽  
Communication Processes ◽  
The Social ◽  
Employees Satisfaction ◽  
Member Exchange ◽  
The Impact ◽  
The Relationship

AbstractThe paper used a social exchange lens to explore the impact of the quality of the relationship between supervisors and service employees on individual and organisational outcomes. The findings provide further evidence that the quality of the relationship between supervisors and service employees is a significant factor - in this case explaining almost half of the reasons as to why employees accepted or rejected organisational changes. Using the social exchange lens, the theory argues that the same characteristics evident in high quality leader–member exchange (LMX) relationships (effective levels of information, feedback and respect) are also likely to provide the ideal conditions for employees' to address their fears and answer their questions about potential organisational changes. As a result, service employees are more likely to accept the organisational changes. In addition, this study suggests that approximately half of job productivity and satisfaction is affected by the way LMX firstly affects employees' satisfaction with organisational communication processes, and secondly, their acceptance of organisational changes within SMEs.

The impact of supervisor–subordinate relationships and a trainee characteristic upon police officer work outcomes

2016 ◽  
Vol 23 (3) ◽  
pp. 423-436 ◽  
Author(s):  
Yvonne Brunetto ◽  
Stephen Teo ◽  
Kate Shacklock ◽  
Rod Farr-Wharton ◽  
Art Shriberg
Keyword(s):  
Social Exchange ◽  
Police Officers ◽  
Social Exchange Theory ◽  
Affective Commitment ◽  
The United States ◽  
Self Report ◽  
Leader Member Exchange ◽  
Cross Sectional ◽  
Member Exchange ◽  
The Impact

AbstractThis study used two theoretical lenses (positive organizational behaviour and social exchange theory) to examine the influence of an individual attribute – psychological capital (PsyCap), and an organizational factor – leader–member exchange, upon police officers’ perceptions of learning options (teamwork and training) and affective commitment. A cross-sectional design using a survey-based, self-report strategy was used to collect data from 588 frontline police officers in the United States. The findings indicate that leader–member exchange explained almost a fifth of PsyCap and together leader–member exchange and PsyCap accounted for almost a third of police officers’ satisfaction with training. Further, leader–member exchange, PsyCap, training and teamwork collectively explain almost half of affective commitment. One implication of the findings is that if senior management want police officers to be more committed, they have to improve officers’ relationships with their supervisors, upskill them (especially their supervisors) in PsyCap, and improve teamwork opportunities and processes.

Impact of privacy, trust and user activity on intentions to share Facebook photos

2016 ◽  
Vol 14 (4) ◽  
pp. 364-382 ◽  
Author(s):  
Aqdas Malik ◽  
Kari Hiekkanen ◽  
Amandeep Dhir ◽  
Marko Nieminen
Keyword(s):  
Social Networking Sites ◽  
Research Model ◽  
User Privacy ◽  
Cross Sectional ◽  
Self Disclosure ◽  
Content Type ◽  
Privacy Concerns ◽  
Photo Sharing ◽  
The Impact ◽  
Privacy Issues

Purpose The popularity of Facebook photo sharing has not only seen a surge in the number of photos shared but also has raised various issues concerning user privacy and self-disclosure. Recent literature has documented the increasing interest of the research community in understanding various privacy issues concerning self-disclosures on Facebook. However, little is known about how different privacy issues, trust and activity influence users’ intentions to share photos on Facebook. To bridge this gap, a research model was developed and tested to better understand the impact of privacy concerns, privacy awareness and privacy-seeking on trust and actual photo sharing activity and subsequently on photo sharing intentions. This study aims to examine the consequences of various facets of privacy associated with photo sharing activity on Facebook. Design/methodology/approach A cross-sectional data from 378 respondents were collected and analysed using partial least squares modelling. Findings The results revealed a significant relationship between various aspects of privacy, including awareness and protective behaviour, with trust and activity. Furthermore, trust and users’ photo sharing activity significantly impact photo sharing intentions on Facebook. Originality/value This study contributes new knowledge concerning various privacy issues and their impact on photo sharing activity and trust. The study also proposes implications that are highly relevant for social networking sites, media agencies and organisations involved in safeguarding the privacy of online users.

Determining the antecedents and outcomes of servant leadership

2018 ◽  
Vol 43 (3) ◽  
pp. 126-138 ◽  
Author(s):  
Okechukwu E Amah
Keyword(s):  
Servant Leadership ◽  
Social Exchange ◽  
Organizational Citizenship ◽  
Survey Methodology ◽  
Cross Sectional Survey ◽  
Motivation To Lead ◽  
Cross Sectional ◽  
Leadership Motivation ◽  
Member Exchange ◽  
Managerial Implications

This study utilized social consistency and social exchange theories to propose leadership motivation and self-concept variables as possible antecedents of servant leadership (SL). This is a departure from two past studies which established the leader’s behaviour, experience and personality as antecedents of SL. The study was based on cross-sectional survey methodology, and data acquired through multi-source to minimize common method variance. Data analysis was carried out using statistical package of social sciences, and the analyses of moments of structure software. Participants were managers and their subordinates from six organizations located in Lagos, Nigeria. Key findings of the study are self-efficacy (SE) is a critical variable because of its effect on SL and other antecedents; motivation-to-serve (MTS) is an antecedent and the primary motive for enacting SL behaviour; only one dimension of motivation-to-lead (MTL), non-calculative, is an antecedent of SL; and leader-member exchange, organizational citizenship behaviour and job satisfaction are either direct or indirect outcomes of SL. The tested model explained more variance in the outcomes of SL. Managerial implications include the use of SE, MTS and MTL as selection tools for managers, assigning future leaders as mentees to identified servant leaders through formal mentoring process established by the organization.

scholarly journals Assessing the Impact of Usage of Social Networking Sites (SNSs) on Job Performance: Mediating Role of Information Overload

2019 ◽  
Vol IV (I) ◽  
pp. 150-157
Author(s):  
Muhammad Riaz ◽  
Muzaffar Ali Qureshi
Keyword(s):  
Job Performance ◽  
Social Networking ◽  
Social Networking Sites ◽  
Information Overload ◽  
Strong Relationship ◽  
Mediating Role ◽  
Managerial Implications ◽  
Telecom Sector ◽  
The Impact

Social Networking Sites (SNSs) have been playing a crucial role in influencing the overall performance of an organization and the job performance of employees. It leads to information overload that is a significant barrier for the general effectiveness of a business model. Thus, the study evaluates the role of SNSs in job performance of employees by the mediating effects of information overload in the context of telecom sector of Pakistan. The Sample of 522 was used for statistical analysis of questionnaires. The findings of the study reveal strong relationship between the usage of SNSs and job performance of employees while information overload play a mediating role. Managerial implications, limitations and directions for future studies are also discussed..

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