scholarly journals Impact of workplace ostracism on knowledge hoarding: mediating role of defensive silence and moderating role of experiential avoidance

2020 ◽  
Vol 6 (1) ◽  
Author(s):  
Bilal Khalid ◽  
Rimsha Iqbal ◽  
Syed Danial Hashmi

AbstractThe purpose of this study is to investigate the underlying mechanism through which knowledge hoarding is triggered among ostracized employees at workplace. Drawing on conservation of resource theory, the study investigates the mediating role of defensive silence in this relationship. Further, the study also examines the moderating role of experiential avoidance between workplace ostracism and defensive silence. Using multi-layered and convenient sampling technique, data were collected from 225 employees working in the hospitality industry in Pakistan. The results revealed that workplace ostracism significantly influences employees’ knowledge hoarding behavior both directly and through defensive silence. Furthermore, contrary to the expectation, the combined effect of workplace ostracism and experiential avoidance on defensive silence was found insignificant, which we have discussed. The study provides insights for managers to break the knowledge hoarding cycle and create new models for interaction and knowledge sharing among employees at workplace.

2021 ◽  
pp. 097215092110556
Author(s):  
Komal Nagar ◽  
Gurmeet Singh ◽  
Rabinder Singh

The present study aims to explore the relationship between social loneliness and online interaction through WhatsApp addiction among a sample of Indian and Fijian respondents. Based on the responses of 202 Indian and 73 Fijian respondents, the present research study validated the mediating role of WhatsApp addiction, revealing that social loneliness increased the possibility of preferring to interact online through increased WhatsApp addiction. The empirical results showed that the underlying mechanism of social loneliness might indirectly influence consumers’ preference for online social interaction (POSI). The study further assessed the moderating role of culture in the association between social loneliness and POSI. Findings of the moderated mediation analysis demonstrated that, the association between loneliness and preference to socialize online differed, based on the identified cultural differences between Indian and Fijian groups.


2015 ◽  
Vol 03 (01) ◽  
pp. 19-28
Author(s):  
Faiza Waheed ◽  

This study investigates the relationship between impression management and job satisfaction, examining the moderating role of political skills between impression management and Leader Member Exchange (LMX); LMX being the mediator between impression management and job satisfaction. Data was gathered, using convenient sampling technique, from 120 employees working in private sector organizations in Pakistan. Significant results were found for the proposed model. Practical implications were also discussed.


2018 ◽  
Vol 6 (2) ◽  
pp. 52-59
Author(s):  
Sidra Yousaf ◽  

The aim of the study was to explore the relationship between servant leadership and project success through the mechanism of team building; while trying to find out the moderation effect of trust. The data were collected from 120 employees in Islamabad Rawalpindi area through questionnaire from a sample drawn through convenient sampling technique. The data were analyzed through regression. The study findings suggested that Servant leadership has a positive relationship with project success, while team building also mediates the relationship between the two variables. Similarly, trust positively moderates the relationship between servant leadership and team building. The study concludes by discussing implications and future directions.


2021 ◽  
Vol 9 (3) ◽  
pp. 398-405
Author(s):  
Sajjad Ahmad Afridi ◽  
Wajid Khan ◽  
Asad Javed ◽  
Muhammad Waseem ◽  
Kaleem Saifullah

Purpose of the study: The present study aimed to determine the impact of employee engagement on customers’ loyalty through customers’ engagement. Moreover, this study also aimed to examine the moderating role of customers’ trust and the mediating role of customers’ engagement on the relationship between employees’ engagement and customers’ loyalty. Methodology: The data were collected from 220 insurance service users through a non-probability sampling technique. Data reliability and validity were confirmed through Cronbach’s alpha and confirmatory factor analysis and hypotheses were tested through Andrew F. Hayes model 7. Main Findings: Results show a significant direct effect of employee engagement on customers’ loyalty. Moreover, the findings confirmed the significant role of customers’ engagement as a mediator between employee engagement and customers’ loyalty. Results also confirmed customers’ trust moderating effect between employee engagement and customers’ engagement. Furthermore, the result confirmed the mediation of trust-based-customers engagement between the link of employee engagement and customers’ loyalty. Applications of this study: This study would have some positive repercussions for utilitarian services such as insurance services providers. For instance, this study's findings revealed the process through which companies can make customers more loyal. Insurance companies through their employees' engagement and customer engagement can make a dyade that can better explain customers’ loyalty. Novelty/Originality of this study: This study explored the underlying mechanism that links employee engagement to customers’ loyalty. Moreover, this study introduces a new term “trust-based engagement” as an important attribute in enhancing customers’ loyalty in general and particularly for insurance companies.


2018 ◽  
Vol 10 (1) ◽  
pp. 13-22
Author(s):  
Asma Amjad ◽  
Fiza Amjad ◽  
Khalid Jamil ◽  
Sharjeel Yousaf

Increasingly companies are focused on searching for ways to create strong brand connections with consumers. It is illustrated that such connections lead to higher levels of consumer loyalty, which increases companies’ financial performance. The main purpose of this study is to explore the impact of brand personality on brand attachment through the mediating role of trust. Also investigate the moderating role of self-congruence on the relationship between brand personality and brand trust.  SPSS 23 is used to analyze the data. Data was collected through survey questionnaire technique and snow-ball sampling technique was used for data collection. Analysis reveal Brand personality have significant and positive relationship with brand trust. On the other side trust significantly enhance the brand attachment. While the results prove that self-congruence have significant moderating effect on the relationship between brand personality and brand trust. 


2016 ◽  
Vol 12 (1) ◽  
Author(s):  
Irfan Raza ◽  

Purpose:This study was aimed at exploring the effect of HR diversity management practices on employees’ knowledge sharing with mediating role of trust on leadership and moderating role of cooperative norms. Methodology: Quantitative-method research design was conducted in the study and data was collected from 4 large organizations of Pakistan for analysis. Convenient sampling technique was applied and sample size for the study was 256. Thirty-six Likert-type questions were used to collect responses with á = 0.853. Findings: The results demonstrate that HR diversity management has a significant positive effect on employee knowledge sharing. The trust of leadership has a mediating role between HR diversity management and knowledge sharing. Findings also show that cooperative norms have a moderating role between HR diversity management and knowledge sharing; cooperative norms also moderate the relationship of trust on leadership and employee knowledge sharing. Practical Implications: There are significant academic and practical implications which are briefly described in the last part of the study.


Cells ◽  
2021 ◽  
Vol 10 (9) ◽  
pp. 2421
Author(s):  
Lei Cao-Lei ◽  
Marion I. van den Heuvel ◽  
Klaus Huse ◽  
Matthias Platzer ◽  
Guillaume Elgbeili ◽  
...  

Epigenetic changes are associated with altered behavior and neuropsychiatric disorders and they modify the trajectory of aging. Maternal anxiety during pregnancy is a common environmental challenge for the fetus, causing changes in DNA methylation. Here, we determined the mediating role of DNA methylation and the moderating role of offspring sex on the association between maternal anxiety and children’s behavioral measures. In 83 mother–child dyads, maternal anxiety was assessed in each trimester of pregnancy when the child was four years of age. Children’s behavioral measures and children’s buccal DNA methylation levels (NR3C1, IGF2/H19 ICR, and LINE1) were examined. Higher maternal anxiety during the third trimester was associated with more methylation levels of the NR3C1. Moderating effects of sex on the association between maternal anxiety and methylation were found for IGF2/H19 and LINE1 CpGs. Mediation analysis showed that methylation of NR3C1 could buffer the effects of maternal anxiety on children’s behavioral measures, but this effect did not remain significant after controlling for covariates. In conclusion, our data support an association between maternal anxiety during pregnancy and DNA methylation. The results also underscore the importance of sex differences and timing effects. However, DNA methylation as underlying mechanism of the effect of maternal anxiety during pregnancy on offspring’s behavioral measures was not supported.


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