Assessing Knowledge Management Through a Knowledge Audit

2019 ◽  
pp. 63-66
Author(s):  
Jay Liebowitz
Keyword(s):  
Knowledge Management ◽  
Knowledge Audit

scholarly journals Knowledge audit as an important tool in organizational management: A review of literature

2021 ◽  
pp. 026638212098603
Author(s):  
Lateef Ayinde ◽  
Ibrahim Oluwapelumi Orekoya ◽  
Qaozara Adebanke Adepeju ◽  
Adeyinka M Shomoye
Keyword(s):  
Knowledge Management ◽  
Explicit Knowledge ◽  
Research Question ◽  
International Standards ◽  
National Standards ◽  
Review Of Literature ◽  
Important Conclusion ◽  
Knowledge Audit ◽  
Review Current

The purpose of this paper is to review current literature on knowledge management and highlight the importance of knowledge audit in bringing about a holistic knowledge solution to knowledge management. Based on the review of literature on knowledge management, this study points out the role of knowledge audit in solving the challenges in organizations’ tacit and explicit knowledge. Specifically, the paper concentrates on knowledge audit, knowledge risk and international and national standards on knowledge audit processes. The contribution of this study to literature are the suggestions that knowledge risk and international standards procedures could be applied to knowledge audit. The important conclusion of this paper is that knowledge risk management has not been fully explored in the study of knowledge audit. The paper addresses the research question of what organizations must embark on in the process of knowledge audit. The paper attempts to provide answer to the question by highlighting the importance of knowledge audit and the reasons why organizations carry out knowledge audit, and also the existing knowledge audit frameworks and methodologies.

Knowledge Management for a Non-Profit

2013 ◽  
Author(s):  
Rodney Al ◽  
John Huck ◽  
Dinesh Rathi
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Critical Success Factors ◽  
Success Factors ◽  
Non Profit ◽  
Critical Success ◽  
Volunteer Organizations ◽  
Knowledge Audit

This research evaluates knowledge management (KM) practices of a non-profit organization. Researchers conducted a knowledge audit of, and proposed basic KM solutions for, a community bicycle workshop. The findings show that KM and communities of practice may be critical success factors for volunteer organizations or NGOs focused on information sharing.La présente recherche évalue les pratiques de gestion des connaissances d'un organisme à but non lucratif. Les chercheurs ont effectué un audit des connaissances et ont proposé des solutions de base de gestion des connaissances dans le cadre d'un atelier communautaire sur le vélo. Les résultats révèlent que la gestion des connaissances et les communautés de praticiens peuvent constituer des facteurs de réussite vitaux pour les organismes caritatifs et les organismes sans but lucratif axés sur le partage de l'information. 

scholarly journals PENGEMBANGAN DESAIN KNOWLEDGE MANAGEMENT SYSTEM: STUDI KASUS DIREKTORAT INFORMASI KEPABEANAN DAN CUKAI

2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Herid Febriadi ◽  
Muhammad Anshar Syamsuddin
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Knowledge Sharing ◽  
Management System ◽  
Document Management ◽  
Assessment Instrument ◽  
Knowledge Management System ◽  
Model Design ◽  
Discussion Forums ◽  
Knowledge Audit

ABSTRAK:      Penelitian ini bertujuan untuk menghasilkan desain model Knowledge Management System (KMS) yang optimal sehingga mendukung kegiatan knowledge management (KM) di DIKC (Direktorat Informasi Kepabeanan dan Cukai) dan menjadi solusi untuk menjaga kualitas pelayanan DIKC meskipun pegawai yang berkompeten dimutasi dan untuk menghindari ketergantungan DIKC kepada pegawai tertentu. Penelitian ini menggunakan metode fernandez untuk menilai faktor kontingensi organisasi, Organizational Culture Assesment Instrument (OCAI) untuk menilai budaya organisasi dan knowledge audit untuk mengidentifikasi pengetahuan organisasi. Hasil dari penelitian ini adalah prioritas proses KM yang akan diterapkan yaitu Combination, Internalization, Direction, Socialization for knowledge sharing, dan Exchange. Dari proses KM ini kemudian didapatkan fitur yang dikembangkan sebagai fitur KMS DIKC yaitu wiki, manajemen dokumen, forum diskusi, FAQ (Frequently Asked Question), dan e-learning.Kata Kunci: manajemen pengetahuan, system manajemen pengetahuan, faktor kontingensi, OCAI, pengetahuan audit ABSTRACT:      This study aims at producing a model design of optimal Knowledge Management System (KMS) so as to support knowledge management (KM) activities in DIKC and solution to maintain DIKC service quality although competent employees are transferred and to avoid dependence on certain employees in DIKC. The study was designed using Fernandez’s method to assess organizational contingency factors, organizational culture assessment instrument (OCAI) to evaluate the organizational culture and knowledge audit to identify organizational knowledge. The result of this research is a KM process priority to be applied, i.e. Combination, Internalization, Direction, Socialization for knowledge sharing, and Exchange. From this KM process, features are obtained to be developed as the KMS DIKC features, specifically wiki, document management, discussion forums, FAQ (Frequently Asked Questions), and e-learning.Keyword: Knowledge management, knowledge management system, contingency factors, OCAI, knowledge audits  

scholarly journals Conducting a knowledge audit at a South African retail bank

2014 ◽  
Vol 14 (1) ◽  
Author(s):  
Adeline S.A. Du Toit
Keyword(s):  
Knowledge Management ◽  
South African ◽  
Research Question ◽  
Knowledge Map ◽  
Mixed Method Research ◽  
Senior Managers ◽  
Critical Knowledge ◽  
Business Units ◽  
Knowledge Requirements ◽  
Knowledge Audit

Purpose: The purpose of the article was to present the methodology followed and findings of a knowledge audit at a South African retail bank.Design/methodology/approach: The article addresses the following research question: ‘What methodology should be followed when conducting a knowledge audit for a retail bank?’ The audit followed a mixed method research methodology. A questionnaire was emailed to a sample of employees to determine their knowledge requirements and 30 senior managers were interviewed in order to obtain a strategic perspective on the knowledge management requirements of the bank.Findings: The commitment to knowledge management was generally positive, but it varies across business units. The bank has not defined which knowledge areas are critical in order to improve its current or future performance. Specific knowledge gaps were identified and a knowledge map was compiled to indicate knowledge flow in the bank.Implications: The article gives a detailed description of the methodology when conducting the knowledge audit. The knowledge audit attempted to address the most critical knowledge requirements of a South African retail bank. The audit helped to make the knowledge in the bank visible and helped the bank to understand the value and contribution of knowledge to the organisational performance.

scholarly journals Pengembangan Knowledge Management System Berbasis Knowledge Audit

2018 ◽  
Vol 5 (1) ◽  
pp. 145-156
Author(s):  
Panji Madya Ramdani
Keyword(s):  
Knowledge Management ◽  
Organizational Performance ◽  
Tacit Knowledge ◽  
Management System ◽  
Explicit Knowledge ◽  
Business Environment ◽  
Knowledge Management System ◽  
Intangible Asset ◽  
Transfer Of Knowledge ◽  
Knowledge Audit

Abstrak Dasar dari sumber daya ekonomi saat ini bukan lagi berupa modal uang, sumber daya alam maupun tenaga kerja melainkan juga pengetahuan (knowledge). Pengetahuan sebagai intangible asset yang harus dikelola perusahaan menjadi paradigma baru dalam lingkungan bisnis sebagai pusat kekuatan dan keunggulan dalam bersaing. Namun masih banyak organisasi belum atau tidak mengetahui potensi pengetahuan yang dimiliki oleh karyawannya karena organisasi kesulitan dalam menangkap (capture) tacit knowledge. Lambatnya penyebaran pengetahuan disebabkan oleh terbatasnya ruang dan waktu. Transfer knowledge hanya menggunakan metode tatap muka, konsultasi secara langsung dengan atasan, dan briefing pagi (socialization-tacit totacit). Adapun Explicit knowledge hanya terdapat dalam bentuk berkas (hardcopy), dimana terdapat kesulitan dalam proses pencarian. Penelitian ini telah berhasil mempermudah transfer knowledge di dalam perusahaan melalui pengembangan knowledge management system berbasis knowledge audit dengan knowledge management processes sebagai standar pengembangan. Audit yang dihasilkan telah mampu mengidentifikasi kompetensi dan kapabilitas dari karyawan, serta mengoptimalisasi mekanisme knowledge management yang ada di organisasi. Kata kunci: Tacit Knowledge, Explicit Knowledge, Knowledge Audit, Knowledge Management System. Abstract The basic economic resources now adays is no longer capital, natural resources, nor labor, but also knowledge. Knowledge as intangible asset, that need to be managed by organization became new paradigm in the business environment where knowledge is now considered to be central to organizational performance and integral to the attainment of a sustainable competitive advantage. Many organizations still do not realize the knowledges and experiences their employees had. It happens because the organizations have difficulties in detecting the tacit knowledge, thus the sharing of knowledge and experience did not run smoothly. If the employees had to share what they know then they do it by meeting face to face with their superior or share it in the morning briefing.Time and spaces are still the main problems in this case. Explicit knowledge only shared in form of a hardcopy archives, while there is also a problem in archiving files within the organization. This research has succeeded in easing the transfer of knowledge through knowledge management system with knowledge audit as a base and knowledge management process as a development standard. The audit result has the capability in identifying competence and capability of the workers, and also optimize the existing knowledge management mechanism within the organization. Keywords: Tacit Knowledge, Explicit Knowledge, Knowledge Audit, Knowledge Management System

scholarly journals PROTOTIPE KNOWLEDGE MANAGEMENT SYSTEM BERBASIS WIKI UNTUK PROYEK REKAYASA PERANGKAT LUNAK

2013 ◽  
Vol 8 (1) ◽  
pp. 42
Author(s):  
Salman El Farisi ◽  
Dana Indra Sensuse
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System ◽  
Software House ◽  
Knowledge Audit

Banyaknya jumlah software house dan pengembang perangkat lunak di Indonesia ternyata belum berbanding lurus dengan peningkatan daya saing industri TI Indonesia terhadap industri perangkat lunak negara lain. Hal ini disebabkan karena masih rendahnya inovasi produk yang dapat dihasilkan serta lambatnya proses belajar yang dilakukan oleh industri perangkat lunak di Indonesia. Untuk dapat mengatasi hal tersebut, dibutuhkan adanya proses knowledge management yang baik agar setiap knowledge dan pengalaman yang dimiliki oleh perusahaan dapat dikelola dengan baik dan dapat dimanfaatkan untuk meningkatkan inovasi produk yang akan dihasilkan. Dalam penelitian ini, penulis melakukan sebuah knowledge audit di sebuah unit pengembang perangkat lunak di lingkungan UI dan membuat prototipe knowledge management system yang berbasis wiki untuk memenuhi kebutuhan knowledge management di perusahaan tersebut. Dalam hal ini penulis berhasil membuat sebuah prototipe knowledge management system yang digunakan untuk menyimpan seluruh knowledge tentang penyelesaian masalah yang muncul pada sebuah produk perangkat lunak.

The knowledge loop, a knowledge management tool for academic teaching

2008 ◽  
Author(s):  
Elfriede M. Ederer-Fick ◽  
Anita Giener ◽  
Helga Kittl-Satran ◽  
Brigitte Schachner
Keyword(s):  
Knowledge Management ◽  
Management Tool ◽  
Academic Teaching
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