Information technologies as support for knowledge management

Author(s):  
Małgorzata Kuraś
Innovar ◽  
2016 ◽  
Vol 26 (59) ◽  
pp. 21-34 ◽  
Author(s):  
Gibrán Rivera González ◽  
Igor Antonio Rivera González

The paper aims to design and apply a Knowledge Management (KM) model within the context of a Higher Education (HE) institution in Mexico. The model is composed of six enablers: leadership, culture, structure, human resources, information technologies and measurement, which facilitate the processes of knowledge creation, storage, transfer and application. A 53-question survey applied to thirty-six (36) people allowed to evaluate the degree of development and implementation of knowledge enablers and processes. Objectivity, reliability and overall model fit were assessed.


Author(s):  
Javier E. De la Hoz Freyle ◽  
Elberto Carrillo Rincón ◽  
Luis Carlos Gómez Flórez

ABSTRACTNowadays the most valued asset of the organizations is their knowledge, who is embodiedinto routines, products, services and employees. Knowledge Management arises as a set of strategiessupported by Information Technologies (IT) that tries to leverage the knowledge resources at themaximumlevelto obtaincompetitiveadvantagesthrough newservicesand productscreation,as wellas improving the existing, optimizing the customers relationships, streamlining the time of routinesand serving information and knowledge to the employees on time. The Cloud Computing paradigmdefined by Gartner as: "a computing style where the IT capacities, scalable and elastic, are providedby a service to customers using internet technologies" offers a set of technological advantages to theorganizations that wants to incorporate it in their IT projects. Companies that start knowledge management initiatives, can leverage the Cloud Computing features to maximize the scope of their projects, and in that way obtain advantages among competition. In this paper will be exposed several waysabout how the organizations can upgrade their knowledge management strategies through Cloud Computing features.RESUMENActualmente el activo más preciado de las organizaciones es su conocimiento, el cual se encuentra dentro de las rutinas, productos, servicios y empleados. La Gestión del Conocimiento surge como una serie de estrategias soportadas por Tecnologías de Información (TI) que buscan aprovechar al máximo los recursos de conocimiento para obtener ventajas competitivas por medio de la creación de nuevos servicios y productos, así como la mejora de los existentes, optimización de las relaciones con los clientes, agilización del tiempo de las rutinas y entrega de Información y conocimientos a los empleados en el momento requerido. El paradigma Cloud Computing definido por Gartner como: “un estilo de computación donde las capacidades TI, escalables y elásticas, son proveídas como un servicio a clientes usando tecnologías de internet” ofrece una serie de ventajas tecnológicas para las organizaciones que decidan a hacer uso de este en sus proyectos de TI. Las entidades que emprendan iniciativas de gestión del conocimiento, pueden aprovecharse de las características de Cloud Computing para maximizar el alcance de las mismas y así obtener ventajas con respecto a sus competidores en el mercado. En esta ponencia se expondrán varias maneras de como las organizaciones pueden poten-ciar sus estrategias de gestión del conocimiento a través de las ventajas y características que ofrece Cloud Computing.


2019 ◽  
Vol 43 (3) ◽  
pp. 305-317 ◽  
Author(s):  
Sergiy Dotsenko ◽  
Oleg Illiashenko ◽  
Sergii Kamenskyi ◽  
Vyacheslav Kharchenko

Author(s):  
Antonio-Juan Briones-Peñalver ◽  
José Poças Rascão

Information Technologies (ICT) have developed systems and network organizations that foster the creation of resources for company management. The establishment of strategic alliances and business cooperation systems has been encouraged by ICT and information systems management. This focus on organization and strategic knowledge management shows the capabilities they provide in managing organizations’ intangible assets, information and knowledge, since they are a competitive advantage. Network organizations, intercompany systems, cooperation, and alliances with the support of ICT are the paths to enterprises growth and development.


This chapter compares the universal TB model with the previous TB interpretation discussed in the first half of the book. Special attention is devoted to 19 selected TB properties ranging from adaptability to universality. Furthermore, tangible results follow in form of potential implications to business administration. Namely, information and knowledge management and information technologies are considered. In the area of information management, a generic time bank information management framework is outlined. In the scope of knowledge management, the function of TB is compared with the phenomenon known as communities of practice. Finally, co-productive behavior of the TB related to open source communities are depicted in the area of information technologies.


2011 ◽  
pp. 989-1001
Author(s):  
Athanasia Pouloudi ◽  
Vlatka Hlupic ◽  
George Rzevski

E-commerce has become a key aspect of the global business environment, causing fundamental changes in markets and organisational structures. This chapter considers how knowledge management, the latest management approach aimed at improving business performance, can create new business opportunities in the new business environment that is defined by electronic commerce. Knowledge management deals with the systematic generation, codification and transfer of knowledge and can be supported by a number of technologies, known as knowledge management tools. It has been argued that intelligent systems can offer additional capabilities and advantages in comparison with more traditional information technologies. This chapter investigates the potential of intelligent agent-based software for more effective knowledge management in the context of e-commerce, adopting the perspective of an SME involved in development of intelligent agents-based knowledge management software. The chapter concludes with a research agenda for knowledge management research in e-commerce.


Author(s):  
Fatima Guadamillas-Gomez ◽  
Mario J. Donate-Manzanares

This chapter analyses the implementation of knowledge management strategies (KMS) in technologyintensive firms. Firstly, a review of KMS in the knowledge management (KM) literature is carried out in order to conceptually establish the focus of the chapter. Next, some key factors for successful KM implementation, such as corporate culture, technological systems, ethical leadership, human resources management practices and organizational flexibility are identified and explained. After that, the case study of two firms which have successfully implemented a KMS in innovation-intensive industries, such as electronics and information technologies, is shown. Finally, and based on the results of the case study, some suggestions are extracted and recommendations are made from a managerial perspective in order to implement a KMS effectively.


Author(s):  
Richard Brunet-Thornton ◽  
Vladimír Bureš

In the Czech Republic, Knowledge Management-related problems occur at all knowledge stages with difficulties more predominant at an organisational level. In principal, they originate from the lack of an utilisable and detailed KM implementation methodology; varying perceptions of KM coupled with the notion, that KM equates and is limited to information technologies and the like. As a reaction to these problems, the Faculty of Informatics and Management at the University of Hradec Králové (FIM UHK) developed a new KM implementation methodology. It aims to provide interested parties with a set of ground rules distributed among a number of phases. Further development is underway to elaborate the method by integrating project management tools, benchmarking exercises and critical success factors. Despite this endeavour, there is an on-going need for further research given the reality that small and medium sized enterprises constitute the majority of organisations in the Czech Republic.


2012 ◽  
Vol 52 (No. 6) ◽  
pp. 289-300
Author(s):  
M. Polišenský

How does an organization utilize knowledge for the reproduction of its culture in innovations, it was a key-point of the question for an approach based on the methodology of social process in the recent past. Then the formation of knowledge was considered a process of power politics with the consequences for knowledge management. In the framework of those projects, attempts were made in organizations to extract the knowledge from experts and specialized professionals that it might be codified and saved in extensive databases; only then the remainder of employees ought to have possibility to consult them and add the results of their own ideas to these databases. Poor success of such attempts only illustrates the methodological failure of utilizing information technologies for knowledge formation, its storage and transfer. Moreover, when a new fact was soon discovered even in the framework of the new approach, that there was an abyss-like difference between information (that information technologies operate with) and the knowledge, then the significance of personality increased again. The research that was done with the “champions of organizational learning” in the framework of knowledge management emphasized their import in catching the best experience, knowledge codification and its distribution in the organizations. Among other qualities, the knowledge is strongly personalized: it means it is connected with personal experience, attitudes, and evaluations. On the other hand, an advantage of new methodology was that the possible social actions, connected with the knowledge management, search for a strategy, and implementation were studied. These very changes in methodology have been a valuable contribution even for the research into the role of personality within this social process, however. They induce circumstances and means for studying the infrastructure of relationships that make possible the impact of individual authority in organization in general. In this paper, we also pay attention to this social process in teams as compared to collectives and how team-leaders emerge within them.


Sign in / Sign up

Export Citation Format

Share Document