The performance impact of context in TQM implementation: the nursing facility industry

2001 ◽  
Vol 14 (3) ◽  
pp. 147-158 ◽  
Author(s):  
Robert Weech-Maldonado ◽  
Jacqueline E. Zinn ◽  
Robert D. Hamilton
Keyword(s):  
Human Resources ◽  
Organizational Context ◽  
Positive Impact ◽  
Control Variable ◽  
Total Quality ◽  
Managerial Control ◽  
Performance Impact ◽  
Nursing Facility ◽  
Financial Outcomes ◽  
The Impact

This study develops a model and empirically assesses how# organizational context mediates the impact of total quality management (TQM) implementation on perceived performance in the nursing facility industry. Outcomes are analysed for financial, human resources and resident-care performance. Contextual factors related to TQM implementation include managerial control, reward systems, organizational structure and the extent of implementation. Duration of TQM implementation is included as a control variable. Benchmarking has a positive impact on financial outcomes, and the extent of TQM implementation and required reporting of quality improvement activity results have a positive impact on both financial and human resources performance. The presence of a Quality Steering Council has a positive impact on financial performance, but only among larger facilities.

The Performance Impact of Context in TQM Implementation: The Nursing Facility Industry

2001 ◽  
Vol 14 (3) ◽  
pp. 147-158 ◽  
Author(s):  
Robert Weech-Maldonado ◽  
Jacqueline E. Zinn ◽  
Robert D. Hamilton
Keyword(s):  
Human Resources ◽  
Organizational Context ◽  
Positive Impact ◽  
Control Variable ◽  
Total Quality ◽  
Managerial Control ◽  
Performance Impact ◽  
Nursing Facility ◽  
Financial Outcomes ◽  
The Impact

This study develops a model and empirically assesses how# organizational context mediates the impact of total quality management (TQM) implementation on perceived performance in the nursing facility industry. Outcomes are analysed for financial, human resources and resident-care performance. Contextual factors related to TQM implementation include managerial control, reward systems, organizational structure and the extent of implementation. Duration of TQM implementation is included as a control variable. Benchmarking has a positive impact on financial outcomes, and the extent of TQM implementation and required reporting of quality improvement activity results have a positive impact on both financial and human resources performance. The presence of a Quality Steering Council has a positive impact on financial performance, but only among larger facilities.

scholarly journals PENERAPAN MANAJEMEN MUTU TERPADU DAN DAMPAKNYA DI SD BUDI MULIA DUA SEDAYU BANTUL

2019 ◽  
Author(s):  
Yosifa Prayuda ◽  
Hade Afriansyah ◽  
Rusdinal
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Total Quality Management ◽  
School Quality ◽  
Positive Impact ◽  
Descriptive Study ◽  
Qualitative Approach ◽  
Administrative Staff ◽  
Total Quality ◽  
The Impact

This study aims to describe the application of the total quality management and investigate its impact in SD Budi Mulia Dua Sedayu. This was a descriptive study employing the qualitative approach. The data were collected through observations,interviews,and documentation. The result of the study are : 1) The application of the total quality management in the aspect of the school service for students is good enough,the aspect of human resources is good enough,the aspect of environment is good enough,the aspect of the learning processes is good,the aspect of graduates is good, 2) The impact of the application of the quality management is indicated by the improvement of the satisfaction of students’ parents. The other impact is the increase of the costs needed to renovate infrastructure facilities and to train teachers and administrative staff member. The increase of the costs results in an impact that parents’ interest in sending their children to this school decreases. 3) One way to maintain the positive impact of the application of the total quality management is by controlling the school quality both internally and externally.

scholarly journals The Impact of Organizational Context on the Levels of Cross-Border E-Commerce Adoption in Chinese SMEs: The Moderating Role of Environmental Context

2021 ◽  
Vol 16 (7) ◽  
pp. 2732-2749
Author(s):  
Anaf Abdulkarem ◽  
Wenhua Hou
Keyword(s):  
Online Survey ◽  
Organizational Context ◽  
Positive Impact ◽  
Environmental Context ◽  
Cross Border ◽  
Level 3 ◽  
Four Levels ◽  
The Impact ◽  
Moderating Role

With the rapid technological developments, cross-border e-commerce (CBEC) as a sector is also expanding rapidly. In the past couple of decades, China has become a major force in promoting and developing CBEC and, therefore, it was needed to explore the various antecedents and outcomes of Chinese CBEC to expand the understanding and existing CBEC scholarship. Ample studies have been conducted to understand the antecedents and outcomes of CBEC. However, limited studies have explored such variables which can mitigate the adoption of CBEC. With this background, this empirical study was focused on addressing this gap by studying the moderating role of environmental context between organizational context and the four levels of CBEC adoption with the help of a technology-organization-environment framework. SMEs operating in China were targeted for data collection, where data were collected through an online survey. A final sample size of 208 was recorded. It was found that the organizational context has a direct and positive impact on all four levels of CBEC adoption. Furthermore, the moderating role of environmental context on Level 1 and 2 was not supported. Finally, the moderating role of environmental context on Level 3 and 4 was supported by the data. It was concluded that the organizational context plays a significant role in shaping CBEC at all four levels, whereas the environmental context has the potential to mitigate the relationships between organizational context and CBEC Level 3 and 4.

scholarly journals Analysis of the Influence of Production Method, Crumb Rubber Content and Stabilizer on the Performance of Asphalt Rubber

2020 ◽  
Vol 10 (16) ◽  
pp. 5447
Author(s):  
Haibin Li ◽  
Wenbo Li ◽  
Ahmed Abdulakeem Temitope ◽  
Dong Zhao ◽  
Guijuan Zhao ◽  
...  
Keyword(s):  
High Temperature ◽  
Positive Impact ◽  
Control Variable ◽  
Production Method ◽  
Crumb Rubber ◽  
Temperature Behavior ◽  
Moderate Amount ◽  
Cr Content ◽  
Asphalt Rubber ◽  
The Impact

Asphalt rubber (AR) is often described as an environmentally friendly material due to the incorporation of recycled rubber from used tires and its improved service life. Its field application is influenced by many factors. In order to evaluate the impact of different factors such as crumb rubber (CR) content, stabilizer and the production method on the performance of rubber powder modified asphalt, two different matrix asphalts were prepared, the basic experiments, control variable methods and several related tests were thereafter conducted. The results showed that a moderate amount of CR could enhance the pavement performance. The suitable CR content was 20–25% for 90# matrix asphalt and 22–26% for 70# matrix asphalt. The stabilizer had a positive impact on the AR’s high temperature behavior and was beneficial to the storage of AR, but it did not make a significant influence on low temperature behavior. In addition, different methods brought certain performance differences. Though AR produced with the heat fusion method had better high-temperature performance, the rubber particles would easily disperse and melt in the asphalt during the shearing process, which gave AR more balanced physical performance. This study identifies the shearing method as the optimal choice for site construction and provides a wider application range for asphalt rubber in the road construction field. The selection of parameters depends on the construction areas and performance requirements.

scholarly journals The Important of Training and its Impact on the Performance of Employees in Banking Sectors (Abu Dhabi – UAE) to Rise Efficiency

2017 ◽  
Vol 11 (9) ◽  
pp. 138
Author(s):  
Burhan Mahmoud AwadAlomari Alomari ◽  
AlaEldin Mohammad Hasan Awawdeh ◽  
Main Naser Alolayyan
Keyword(s):  
Resource Management ◽  
Human Resources ◽  
Human Resource Management ◽  
Human Resource ◽  
Management Practices ◽  
Positive Impact ◽  
Human Resources Management ◽  
Human Resource Management Practices ◽  
The Impact ◽  
Creativity And Innovation

The study aims at measuring the impact of human resource management practices on creativity and innovation with the presence of competencies as an intermediary variable. The study highlights the importance of human resource management practices for UAE banks and explores the role of human resource management practices in enhancing the creativity and innovation of employees. To achieve this goal, six UAE banks were selected as a study area. A questionnaire was designed and distributed to a random sample of 150 respondents. The analytical, descriptive method was used for analysis. Data analysis and testing were carried out using SPSS.Some of the most important outcomes of this study are: Human resource management practices such as compensation and benefits, employment, empowerment and human resources planning have a positive impact on innovation. Compensation, benefits, employment, training and development, also have a positive effect on creativity. Human resource management practices have a positive impact on training. The study recommends that giving the UAE banks the priority of human resource management practices is of great importance in their dimensions according to the scale of human resource management practices that are interested in achieving innovation and creativity for employees within the banks. The further studies are suggested related to human resources management practices and creativity and innovation because of their impact on achieving competitive advantage.

scholarly journals The Impact of Human Resource Practices on Organizational Climate and Employee Well-Being

2020 ◽  
Vol 15 ◽  
pp. 11-28
Author(s):  
Luiz Felipe de Carvalho Macena ◽  
Sérgio Augusto Pereira Bastos
Keyword(s):  
Human Resources ◽  
Organizational Climate ◽  
Social Exchange ◽  
Positive Impact ◽  
Human Resources Management ◽  
Explanatory Power ◽  
Well Being ◽  
Structural Equations ◽  
Hr Practices ◽  
The Impact

This exploratory study evaluated the relationship between Human Resources (HR) practices, organizational climate, and employee well-being from the lens of the Social Exchange Theory. Therefore, data were analyzed using linear regression and structural equations. The results indicated that there is a positive impact of HR practices on both the organizational climate and employee well-being, as well as the organizational climate on well-being. However, the explanatory power of well-being was low, indicating the need for more customized human resources management. Additionally, HR practices and organizational climate sensitize well-being to a greater extent among women than men, suggesting that women may be able to absorb better the benefits of a friendly and contributory work environment. The study contributes to knowledge in people management oriented towards the well-being of employees.

scholarly journals Dampak perubahan kebijakan kelulusan terhadap pendidikan menengah di Kota Bima-Nusa Tenggara Barat

2018 ◽  
Vol 6 (2) ◽  
pp. 170
Author(s):  
Randitha Missouri ◽  
Udik Budi Wibowo
Keyword(s):  
High School ◽  
Human Resources ◽  
Private School ◽  
Negative Impact ◽  
Positive Impact ◽  
Policy Research ◽  
Senior High School ◽  
Public And Private ◽  
Exam Preparation ◽  
The Impact

Penelitian ini bertujuan untuk mengidentifikasi dampak perubahan kebijakan kelulusan dalam meningkatkan persiapan sumber daya manusia, sarana dan prasarana, biaya, kegiatan monitoring dan evaluasi, serta tindak lanjut hasil monitoring dan evaluasi persiapan pelaksanaan ujian nasional terhadap peningkatan persiapan SDM di Kota Bima. Penelitian ini menggunakan metode penelitian kualitatif dengan jenis research of policy. Data dikumpulkan melalui wawancara, observasi, dan studi dokumen. Keabsahan data diuji melalui trianggulasi data dan trianggulasi metode. Analisis data menggunakan model interactive. Hasil penelitian menunjukkan bahwa perubahan kebijakan kelulusan tidak berdampak pada perkembangan kegiatan persiapan peserta didik sekolah tingkat atas negeri dan swasta, tidak berdampak pada peningkatan jumlah sarana dan prasarana sekolah swasta, dan tidak berdampak pada peningkatan biaya persiapan ujian nasional sekolah negeri dan swasta. Orang tua, peserta didik, dan pendidik sekolah negeri dan swasta merasakan dampak negatif yang sama yaitu menurunnya motivasi orang tua memantau perkembangan anak, motivasi belajar peserta didik, dan motivasi mengajar pendidik. Dampak positif adalah menurunnya tingkat kecurangan saat pelaksanaan ujian nasional. Kepala sekolah sekolah negeri dan swasta dan dinas terkait melakukan kegiatan monitoring dan evaluasi sebelum, saat, dan setelah pelaksanaan ujian nasional, namun tindak lanjut hasil kegiatan monitoring dan evaluasi belum mempengaruhi perkembangan kegiatan persiapan sumber daya manusia, jumlah sarana dan prasarana, dan biaya persiapan ujian nasional. Perubahan kebijakan kelulusan tidak berdampak pada peningkatan mutu pendidikan menengah di Kota Bima.Kata kunci: kebijakan kelulusan, pendidikan menengah, mutu pendidikan THE IMPACT OF CHANGES IN THE POLICY OF GRADUATION TO THE SECONDARY EDUCATION IN BIMA-WEST NUSA TENGGARAAbstractThis study aims to identify the impact of changes in the policy of graduation to improve the preparation of human resources, facilities and infrastructures, budgeting, monitoring and evaluating, and following-up of monitoring and evaluating in implementation of national exam preparation towards improving the human resources preparation in Bima-West Nusa Tenggara. This is a qualitative research method and kind of the research is policy research. Data were collected through interviews, observation and document study. Data validation examined by data and method triangulation. The data analysis used by interactive. The results showed that the graduation policy changes had no impact on the progress of the preparation public and private senior high school, had no impact on increasing the number of facilities and infrastructures of private school, and had no impact on increasing the graduation exam preparation budgeting of national public and private secondary schools. The parents, students, and teachers of public and private school felt the same negative impact. The negative impact were declining motivation of parents to monitor child development, motivation of learners, and educators teach motivation. Positive impact was a decreased level of cheating during the implementation of the national exam. The principals and government did the monitoring and evaluating before, during, and after the implementation of the national exam, but following-up of the monitoring and evaluating had not affected for preparation of human resources, facilities and infrastructures, and the budgeting of national exam preparation.Keywords: policy of graduation, senior high school, and quality of education

Economics of human resources development under globalization era: a study of BRICS countries

2019 ◽  
Vol 43 (7/8) ◽  
pp. 682-698 ◽  
Author(s):  
Samir Ul Hassan ◽  
Motika Sinha Rymbai ◽  
Aasif Ali Bhat
Keyword(s):  
Economic Growth ◽  
Economic Development ◽  
Human Resources ◽  
Positive Impact ◽  
Generalized Method Of Moments ◽  
Human Resources Development ◽  
Content Type ◽  
Brics Countries ◽  
The Impact ◽  
Resources Development

Purpose The study aims to explore the extent to which human resources development quantifies the economic growth of BRICS countries under the globalization era by controlling country differences. Design/methodology/approach The study used the Generalized Method of Moments (GMM) and Scheffe pairwise comparison tests to quantify the impact of the variables and the level of difference among the BRICS countries onto human Resources development. Findings The study observes that the impact of human resources development on economic growth of BRICS counties is significant but limited to few countries. The study reveals that countries such as India and South Africa are unable to utilize their human resources efficiently to promote economic growth, as compared with Russia, China and Brazil. The study further argues that there is urgent need of amalgam of various economic development theories keeping in mind the regional needs to extract the positive impact from human resource on economic development. Research limitations/implications The single limitation of this research is that it was not possible to compare the results with other developing countries to unleash the capabilities of human resources development with regard to economic growth at the universal level. Originality/value To the best of the authors’ knowledge, this paper is the first of its kind to analyze human resources development at a much deeper level. The paper has chosen variables which are important from the policy perspective of government rather than the working perspective, which is a great contribution. Further, for human index the variables chose covering major aspects of human development from spending perspective.

Does entrepreneurs’ improvisational behavior improve firm performance in time of crisis?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Peerayuth Charoensukmongkol
Keyword(s):  
Firm Performance ◽  
Human Resources ◽  
Structural Equation ◽  
Positive Impact ◽  
Small And Medium Enterprises ◽  
Equation Modeling ◽  
Online Questionnaire ◽  
Competitive Intensity ◽  
Content Type ◽  
The Impact

Purpose This paper examines the effect of improvisational behavior of entrepreneurs on firm performance of small and medium enterprises (SMEs) in Thailand during the economic crisis following the COVID-19 pandemic. The study also explores external factors in terms of competitive intensity and internal factors in terms of financial and human resources possessed by firms that could enhance the impact of improvisational behavior on firm performance. Design/methodology/approach A self-administered online questionnaire survey was used to collect the data from the random sample of 312 SMEs in Thailand. Partial least squares structural equation modeling was used to analyze the data. Findings The analysis supports the positive relationship between the improvisational behavior of entrepreneurs and firm performance. Moreover, the moderating effect analysis shows that the positive impact of improvisational behavior on firm performance tends to be stronger for firms that encountered a higher level of competitive intensity and for firms that possessed a higher level of financial and human resources. Originality/value This research extends the knowledge from prior research by confirming some moderating factors that could strengthen the benefit of improvisational behavior during the crisis.

The Impact of Human Resources Development Strategy on Achieving the Sustainable Organizational Excellence in the Yemeni Banks

2021 ◽  
Vol 26 (4) ◽  
pp. 1-27
Author(s):  
Prof. Dr. Abdullatif Musleh Mohammed Ayedh ◽  
Dr. Adel Mohammed Ahssan Beshr
Keyword(s):  
Human Resources ◽  
Human Resource Development ◽  
Development Strategy ◽  
Positive Impact ◽  
Human Resources Development ◽  
Training Strategy ◽  
Organizational Excellence ◽  
Study Population ◽  
The Impact ◽  
Resources Development

This study aimed to investigate the impact of human resources development strategy on achieving the sustainable organizational excellence in the Yemeni banks. To achieve this objective, the analytical descriptive method was used. The study population consisted of 1314 employees from 10 Yemeni banks. The study sample of (306) was selected by using a non-stratified random method. The data were collected by a questionnaire. The collected data were processed and analyzed using the SPSS.  The results of the study revealed that there was a discrepancy in the impact of the variables of the human resources development strategy on achieving the sustainable organizational excellence in the Yemeni banks. The highest degree of impact was found in the variable of innovation development strategy, whereas the lowest degree of impact was found in the human resources training strategy. In light of the findings, the study recommends that the Yemeni banks need to enhance the emphasis on achieving the sustainable organizational excellence of all dimensions and increase their attention to the implementation of human resource development strategy of all dimensions as this has a positive impact on achieving the sustainable organizational excellence.

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