scholarly journals PENERAPAN MANAJEMEN MUTU TERPADU DAN DAMPAKNYA DI SD BUDI MULIA DUA SEDAYU BANTUL

2019 ◽  
Author(s):  
Yosifa Prayuda ◽  
Hade Afriansyah ◽  
Rusdinal

This study aims to describe the application of the total quality management and investigate its impact in SD Budi Mulia Dua Sedayu. This was a descriptive study employing the qualitative approach. The data were collected through observations,interviews,and documentation. The result of the study are : 1) The application of the total quality management in the aspect of the school service for students is good enough,the aspect of human resources is good enough,the aspect of environment is good enough,the aspect of the learning processes is good,the aspect of graduates is good, 2) The impact of the application of the quality management is indicated by the improvement of the satisfaction of students’ parents. The other impact is the increase of the costs needed to renovate infrastructure facilities and to train teachers and administrative staff member. The increase of the costs results in an impact that parents’ interest in sending their children to this school decreases. 3) One way to maintain the positive impact of the application of the total quality management is by controlling the school quality both internally and externally.

2019 ◽  
Author(s):  
Yosifa Prayuda ◽  
Rusdinal ◽  
Hade Afriansyah

This study aims to describe the application of the total quality management and investigate its impact in SD Budi Mulia Dua Sedayu. This was a descriptive study employing the qualitative approach. The data were collected through observations, interviews, and documentation. The results of the study are: 1) The application of the total quality management in the aspect of the school services for students is good enough, the aspect of human resources is good enough, the aspect of environment is good enough, the aspect of the learning processes is good, the aspect of graduates is good, 2) The impact of the application of the total quality management is indicated by the improvement of the achievements of the teachers, students, and school and the improvement of the satisfaction of students’ parents. The other impact is the increase of the costs needed to renovate infrastructure facilities and to train teachers and administrative staff member. The increase of the costs results in an impact that parents’ interest in sending their children to this school decreases. (3) One way to maintain the positive impact of the application of the total quality management is by controlling the school quality both internally and externally.


2019 ◽  
Vol 8 (1) ◽  
pp. 51
Author(s):  
Syu'aib Nawawi

TQM should be applied to every Islamic education unit in order to encourage the quality of excellent service to stakeholders. Because, in today's sharp world of global competition, many people talk about "quality" especially related to jobs that produce products or services.  A result is made because there are those who need it, and those needs develop along with the quality demands of the users. Recognizing this task, SMPN 1 Dlanggu, which has achieved many achievements in various fields both academically and non-academically, continues to improve services for students by completing various learning facilities, qualified human resources (teachers and employees), and coordinating/collaborating with related institutions. In its implementation, TQM has an influence. Among them, student achievement is increasing. Not only in academics, but also non-academics, the enthusiasm of the community to send their children to SMPN 1 Dlanggu is increasing. There is a good relationship / cooperation between all residents of Dlanggu Middle School 1, both internally and externally to jointly improve school quality


2014 ◽  
Vol 124 ◽  
pp. 27-33 ◽  
Author(s):  
Monica Izvercian ◽  
Alina Radu ◽  
Larisa Ivascu ◽  
Ben-Oni Ardelean

2016 ◽  
Vol 6 (8) ◽  
pp. 01
Author(s):  
Yi-Chan Chung

<p>As competition becomes increasingly fierce, how to integrate the concept of information technology involvement into total quality management activities and better serve the customers, thus increasing the effectiveness of their services, has become an important focus for many tourism factories in their selection of an appropriate operational strategy. With the tourism factories in Taiwan as the subjects, this study was therefore set out to investigate the impact of operational strategies, information technology involvement and motivation on the executive degree of total quality management (TQM) activities, as well as the correlation between the executive degree of TQM activities and operational performance. This research was conducted from March to April 2016 using 56 effective questionnaires through a questionnaire survey method. According to the research findings, the higher the executive degree of TQM activities was, the more significant a positive impact it would have on operational performance; the execution of differentiation strategies would have a positive impact on the execution of TQM activities; the more a company was involved in information technology, the more significant a positive impact it would have on the execution of TQM activities; the higher the intrinsic motivation was, the more significant a positive impact it would have on the executive degrees of TQM activities. It is therefore advisable for tourism factories to implement TQM activities, adopt differentiation strategies, seek greater information technology involvement and become more strongly motivated toward TQM implementation in order to improve operational performance.  </p>


2021 ◽  
Vol 18 (1) ◽  
pp. 11
Author(s):  
Mia Sari

This paper presents the implementation of Total Quality Management in developing religious character learning management. Total Quality Management as an approach that emphasizes the existence of a continuous improvement effort in maximizing products, services, and human resources. Character learning based on Total Quality Management is a process of transferring, habituating, and forming character values by educators (teachers) to students, which is carried out based on the concept of Total Quality Management, namely: quality, customer satisfaction, continuous improvement, and comprehensive in all organizational components. This research is a library research using a qualitative approach. The results of this study indicate that the implementation of Total Quality Management in the development of religious character learning management is still very much needed for educational institutions, especially in the learning process.


2020 ◽  
Vol 4 (1) ◽  
pp. 24-35
Author(s):  
Erlina Yuliyati

This paper presents the development of human resources based on total quality management conducted at SMK Muhammadiyah Prambanan. Total quality management is an approach offered, so that educational institutions can survive and be able to win the competition between existing institutions. This research uses a qualitative approach with case study. The technique of collecting data is done through; observation, interview and documentation. Research data are presented in narrative descriptive form. The results showed that; SMK Muhammadiyah Prambanan implements several stages in human resource management, namely; planning, recruitment, and development of human resources that are carried out in a planned, systematic and oriented towards continuous quality improvement. Through the implementation of total quality management, "SMK Muhammadiyah Prambanan" managed to become a superior school and gain the trust of the public.


2021 ◽  
Vol 13 (19) ◽  
pp. 11021
Author(s):  
Muhammad Khuram Khalil ◽  
Umaporn Muneenam

Bearing in mind the environmental corrosion primarily triggered by the service sector, as well as the lack of studies detecting the factors that enable an organization to deal with this concern, the aim of this study is to analyze the impact of total quality management (TQM) practices on corporate green performance (CGP) and to investigate the causal relationship between total quality management practices and corporate green performance. This research also explores the mediating role of organizational culture (OC) within the relationship between TQM practices and CGP. In particular, this study is based on the MBNQA model, institutional theory, and green theory. The researchers collected data from 369 participants across 123 large and medium-sized private firms in the health sector in Pakistan. The structural analyses revealed the significant and positive impact of TQM practices on CGP. This demonstrates that TQM practices substantially augment organizational competencies to achieve green performance objectives. TQM practices have also had a positive and significant impression on organizational culture; furthermore, a parallel impact is seen between OC and CGP. Finally, OC is shown to have positively and significantly mediated the relationship between TQM and CGP. This study’s contextual analysis suggests that TQM is an equally important factor in accomplishing CGP objectives for both large and medium-sized firms.


2012 ◽  
Vol 26 (1-2) ◽  
pp. 157-172 ◽  
Author(s):  
Chih-Yang Chao ◽  
Hung-Ming Hsu ◽  
Fang-Chih Hung ◽  
Kung-Huang Lin ◽  
Jia-Wen Liou

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