scholarly journals Management Practices in Hospital Administration: a study of the Challenges Faced by the Healthcare Organisation in South India

2021 ◽  
Vol 6 (1) ◽  
pp. 1-15
Author(s):  
Bindi Varghese
Keyword(s):  
Medical Care ◽  
South India ◽  
Management Practices ◽  
Medical Tourism ◽  
Tourism Industry ◽  
Healthcare Sector ◽  
Management Approach ◽  
Healthcare Organisation ◽  
Hospital Administration ◽  
Total Quality

This paper accentuates the need for quality assurance and standardization norms for hospital administration which is the need of the hour.  Lack of effective administration practices in the hospital and hospitality sector necessitate the need for a total quality management approach in the Healthcare Sector.  Application of quality control systems is a vital aspect that hospitals in South India cannot disregard. It would lead the South in a new direction by ensuring quality and enhancing customer satisfaction.  Hence, this paper makes an attempt to understand the hospital management practices in South India effectively.  The research addresses Medical Tourism as a ‘cost effective’ private medical care initiative in collaboration with the tourism industry for patients needing surgical and other forms of specialised treatment.  This process is being facilitated by the corporate sector involved in medical care as well as the tourism industry – both private and public.  There is also a constant effort taken by corporate hospitals to support medical tourism to its fullest potential.  India today has copious opportunities to compete with other developed nations and building a quality health care system of its own.

scholarly journals Surveying Healthcare Facilities for Tourists in India

2021 ◽  
Vol 1 (5) ◽  
pp. 5-10
Author(s):  
Rajat Shandilya ◽  
◽  
Bhagyesh Acharya ◽  
Mayank ◽  
Monika Garg ◽  
...  
Keyword(s):  
Medical Care ◽  
Foreign Currency ◽  
Medical Tourism ◽  
Tourism Industry ◽  
Healthcare Facilities ◽  
Tourist Destinations ◽  
Number Of Factors ◽  
Wide Range ◽  
The World ◽  
High Quality Medical Care

India is quickly becoming one of the most popular tourist destinations in the world. The rise of India as a tourist destination can be attributed to a number of factors. The growth of medical tourism in India is one of the reasons examined in this paper. Healthcare tourism is when people from all over the world fly to another country to receive medical, dental, and surgical treatment when exploring, vacationing, and completely immersing themselves in the attractions of the countries they are visiting. In the medical tourism industry, India is one of the most popular destinations. Medical tourism is experiencing rapid growth in India. Medical tourists cross foreign boundaries in search of medical care. Medical tourism has developed to become a multibillion-dollar industry. It is important to remember that the primary goal of medical tourists is to provide high-quality medical care at an affordable cost. When compared to other developing countries in the world, India has emerged as the most sought-after destination for medical tourists due to the availability of world-class doctors at affordable prices. In addition, India has a wide range of tourist destinations. It has tremendous potential for creating jobs and earning large sums of foreign currency. The paper ends with policy recommendations for advancing the rapidly growing medical tourism industry.

Best “Experience” Practices in Medical Tourism

2015 ◽  
pp. 493-500
Author(s):  
Mengyu Li ◽  
Frederick J. DeMicco
Keyword(s):  
Best Practices ◽  
Medical Care ◽  
Medical Tourism ◽  
Tourism Industry ◽  
Experience Economy ◽  
Principal Objective ◽  
Merging Process ◽  
Fundamental Reason ◽  
Excellent Care

The principal objective of this paper is to demonstrate the best practices in the rising trend of H2H and Medical Tourism. The concept of “Experience Economy” expedites the merging process of hospitality and hospitals: patients are also travelers now whose needs are not merely commodity type of medical care anymore but a memorable wellbeing experience. Moreover, H2H optimizes the process of realizing excellent care, which serves as the fundamental reason for tourism industry. In the section of “Best Practices in Medical Tourism, Christiana Care Way, Starwood Five Human Truths, and H2H packages in Switzerland are selected to show how patient/guest experience can be made more interactive and less transactional. Therefore, although H2H demands the considerable collaboration from all parties involved in order to ultimately present the excellent care that customers, tourists, and patients want, H2H indeed carries tremendous opportunity for hospitals, hotels, Spa, restaurants, transportation, and more.

Rhythms of Care: Medical Travels beyond the Borders of Bangladesh

2020 ◽  
Vol 14 (1) ◽  
pp. 61-83
Author(s):  
Karen M. McNamara
Keyword(s):  
Health Care ◽  
Medical Care ◽  
Medical Tourism ◽  
Tourism Industry ◽  
Emotional Challenges ◽  
Detailed Case ◽  
Care Practices ◽  
The Way

Abstract This article examines the experiences of Bangladeshi patients and their families as they travel transnationally within Asia for medical care. I explain how failures of biomedicine in Bangladesh feed into idealized expectations of care abroad. This medical imaginary is fueled by the hope that more expensive treatment in wealthier countries will result in better care, and it is sustained by the way the medical tourism industry operates and the way Bangladeshi patients and their families make choices and engage in the doing of care abroad. A detailed case study of a Bangladeshi cancer patient’s prolonged care in Singapore illustrates the tensions and ambivalences in the quest for the best treatment. These tensions are exacerbated by the linguistic, monetary, and emotional challenges faced in traveling back and forth between countries. While patients feel at times betrayed by experiences of care that do not meet their expectations, they also feel compelled to carry on. I capture this dynamic in the term rhythms of care, understanding these as the way the medical imaginary shapes care practices that become a scaffolding for hope to be maintained and further travel to be undertaken. I also reflect on how I become part of these rhythms by acting as the family’s interpreter as they navigate health care in Singapore.

Empirical Analysis on the Medical Tourism Policy in Taiwan

2017 ◽  
pp. 295-311
Author(s):  
I-Chun Liu ◽  
Chii-Ching Chen
Keyword(s):  
Medical Care ◽  
Medical Tourism ◽  
Service Providers ◽  
Tourism Industry ◽  
Policy Network ◽  
Structured Interviews ◽  
Public And Private ◽  
Public Policy Implementation ◽  
Public And Private Sector ◽  
International Visitors

“Medical Tourism” is a growing industry, attracting more and more attention. Taiwan's government, hopeful that this new industry could generate considerable revenue, has declared its ambition to become the premier choice for cross-country medical care for international visitors. The policy network approach emphasizes the interaction between policy actors. This chapter examines Taiwan's medical tourism development from the model of public policy implementation. We present findings from twelve semi-structured interviews with stakeholders across medical service providers, as well as government officers, and civil society sectors. We found that medical tourism in Taiwan is a growing service, with both public and private sector involvement. However, it is still lagging behind regional competitors such as Singapore, Thailand, and India. Thus, active efforts should be made to encourage the coordination between the medical care sector, tourism industry, and relevant authorities.

Best “Experience” Practices in Medical Tourism

2017 ◽  
pp. 52-59
Author(s):  
Mengyu Li ◽  
Frederick J. DeMicco
Keyword(s):  
Best Practices ◽  
Medical Care ◽  
Medical Tourism ◽  
Tourism Industry ◽  
Experience Economy ◽  
Principal Objective ◽  
Merging Process ◽  
Fundamental Reason ◽  
Excellent Care

The principal objective of this paper is to demonstrate the best practices in the rising trend of H2H and Medical Tourism. The concept of “Experience Economy” expedites the merging process of hospitality and hospitals: patients are also travelers now whose needs are not merely commodity type of medical care anymore but a memorable wellbeing experience. Moreover, H2H optimizes the process of realizing excellent care, which serves as the fundamental reason for tourism industry. In the section of “Best Practices in Medical Tourism, Christiana Care Way, Starwood Five Human Truths, and H2H packages in Switzerland are selected to show how patient/guest experience can be made more interactive and less transactional. Therefore, although H2H demands the considerable collaboration from all parties involved in order to ultimately present the excellent care that customers, tourists, and patients want, H2H indeed carries tremendous opportunity for hospitals, hotels, Spa, restaurants, transportation, and more.

scholarly journals Okul Yöneticilerinin Eğitim Yönetiminde Toplam Kalite Yönetimi Uygulanmasına Önderlik Etme Süreçleri

2021 ◽  
Vol 7 (13) ◽  
pp. 496-517
Author(s):  
Zeliha Dündar
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Education System ◽  
Management Practices ◽  
Positive Development ◽  
Management Approach ◽  
Total Quality ◽  
Student Centered ◽  
Education Management ◽  
National Education

The Ministry of Education as a school, or even aware of the importance of quality in the classroom for more than 10 years of Total Quality Management Implementation Project realized. There are schools and institutions, its impact on the project and the situation is important in terms of labor spent on studies. Total Quality Management in all public institutions, as well as contemporary participatory management approach and implementation of the national education system in the process of habituation occurred. Exchange of training programs, the implementation of student-centered educational programs is a positive development in the process of implementation of TQM. Where leading executives adopted the philosophy of TQM, continuous improvement targeted, small but continuous steps were taken forward, with one study achieved full participation is not possible to reach the success of Total Quality Management practices . Key Words: Education Management, Total Quality Management, Turkish Education System.

scholarly journals Low Cost, Quality Treatment and Excellent Hospitality Makes India the Best Destination for Medical Tourism

2020 ◽  
Vol 5 (01) ◽  
Author(s):  
Dr. Ruchi Garg ◽  
Rahul Batra ◽  
Anirudh Banerji
Keyword(s):  
Medical Care ◽  
Developing Country ◽  
Medical Tourism ◽  
Low Cost ◽  
Secondary Data ◽  
Cost Effective ◽  
Tourism Industry ◽  
Specialized Treatment ◽  
Catchment Areas

Background: Medical Tourism can be defined as the provision of cost effective private medical care in collaboration with the tourism industry for patients needing surgical and other forms of specialized treatment. India stands and leads in the field of medical tourism. This sector has grown rapidly in last few years and have been known by number of countries for its sudden advancement in the field of healthcare, although India is still competing with neighbouring countries which already have a good hold of this market. India offers trained workforce and culture diversity as well as experienced doctors who have names in the list of Padma-Shri awardees in honour of their excellence in the field of health. Methods: The study was conducted in a Super Speciality Hospital in Gurugram for two months, being retrospective and descriptive in nature. Secondary data was taken for the month of January 2018 to March2018 and data for Apriland May 2018 was recorded during the study, a group of 50 patients, selected randomly, were asked for their feedback to know the strengths of medical tourism as well as for the improvement in the hospital. Results: This paper focuses on the process of medical tourism followed in India and the flow of medical tourists traveling to India for their treatment from various countries as well the catchment areas of patient coming to a Super Speciality Hospital in Gurugram. Conclusions: The paper concludes the strengths of developing country like India which attracts a large number of medical tourists from various regions.

Empirical Analysis on the Medical Tourism Policy in Taiwan

2015 ◽  
pp. 132-148 ◽  
Author(s):  
I-Chun Liu ◽  
Chii-Ching Chen
Keyword(s):  
Medical Care ◽  
Medical Tourism ◽  
Service Providers ◽  
Tourism Industry ◽  
Policy Network ◽  
Structured Interviews ◽  
Public And Private ◽  
Public Policy Implementation ◽  
Public And Private Sector ◽  
International Visitors

“Medical Tourism” is a growing industry, attracting more and more attention. Taiwan's government, hopeful that this new industry could generate considerable revenue, has declared its ambition to become the premier choice for cross-country medical care for international visitors. The policy network approach emphasizes the interaction between policy actors. This chapter examines Taiwan's medical tourism development from the model of public policy implementation. We present findings from twelve semi-structured interviews with stakeholders across medical service providers, as well as government officers, and civil society sectors. We found that medical tourism in Taiwan is a growing service, with both public and private sector involvement. However, it is still lagging behind regional competitors such as Singapore, Thailand, and India. Thus, active efforts should be made to encourage the coordination between the medical care sector, tourism industry, and relevant authorities.

scholarly journals Tourism discourse and medical tourists’ motivations to travel

2015 ◽  
Vol 70 (2) ◽  
pp. 85-96 ◽  
Author(s):  
Krystyna Adams ◽  
Jeremy Snyder ◽  
Valorie Crooks ◽  
Rory Johnston
Keyword(s):  
Decision Making ◽  
Medical Care ◽  
Design Methodology ◽  
Medical Tourism ◽  
Tourism Industry ◽  
Medical Procedure ◽  
Structured Interviews ◽  
Content Type ◽  
Critical Theories ◽  
Insight Into

Purpose – This paper aims to respond to a knowledge gap regarding the motivations of medical tourists, the term used to describe persons that travel across borders with the intention of accessing medical care. Commonly cited motivations for engaging in medical tourism are typically based on speculation and provide generalizations for what is a contextualized practice. This research paper aims to complicate the commonly discussed motivations of medical tourists to provide a richer understanding of these motivations and the various contexts in which medical tourists may choose to travel for medical care. Design/methodology/approach – Drawing on semi-structured interviews with 32 former Canadian medical tourists, this study uses the Iso-Ahola’s motivation theory to analyze tourists’ motivations. Quotations from participants were used to highlight core themes relevant to critical theories of tourism. Findings – Participants’ discussions illuminated motivations to travel related to personal and interpersonal seeking as well as personal and interpersonal escaping. These motivations demonstrate the appropriateness of applying critical theories of tourism to the medical tourism industry. Research limitations/implications – This research is limited in its ability to link various motivations with particular contexts such as medical procedure and personal demographics. However, this study demonstrates that the three commonly cited motivations of medical tourists might oversimplify this phenomenon. Originality/value – By providing new insight into medical tourists’ motivations, this paper expands the conversation about medical tourists’ decision-making and how this is informed by tourism discourse. This insight may contribute to improved guidance for medical tourism stakeholders for more ethical and safe practices.

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