Introduction: what size is ‘just right’ for a care provider?
This chapter sets out the context for the research, highlighting the growing salience of debates about the size of care organisations, but a lack of consensus about whether small is beautiful or large is efficient. It also locates the research within high profile policy debates in the UK about personalisation, personal budgets, care outcomes and austerity. The chapter also sets out how micro-enterprises are defined and gives examples of some of the micro-enterprise case studies that are included in the research. The chapter goes on to give more details of the approach to the research design, which examined how 17 micro-enterprises performed compared to 10 small, medium and large organisations in three case study sites in England, speaking to 143 people who work in or use these services. The chapter also discusses the involvement of co-researchers with lived experience of care services. The chapter finishes by summarising what follows in the rest of the book.