Institutional collaboration in the creation of digital linguistic resources: the case of the British Telecom correspondence corpus
This chapter discusses the creation of the British Telecom Correspondence Corpus (BTCC), a searchable database of letters taken from the public archives of British Telecom (BT) that were written by nearly 400 authors on a wide variety of topics between 1853 and 1982. It first discusses some experiences working on the New Connections project, funded by Jisc (formerly the Joint Information Systems Committee) and a collaboration between Coventry University, BT Heritage, and The National Archives, focusing particularly on the methodological issues encountered. The corpus was created to address a gap in existing corpus resources, and so that researchers (primarily linguists) could access and, crucially, engage with the language of the letters. Since the completion of the BTCC there have been efforts to expand the corpus to include correspondence written to and from the Post Office, an institution with many historical links to BT. This chapter addresses issues surrounding institutional collaboration in both phases of this ongoing research.