scholarly journals Critical success factors on project and process management in competitive strategy implementation

2019 ◽  
Vol 16 (4) ◽  
pp. 605-616
Author(s):  
Suzy Almeida Ferreira ◽  
Julio Vieira Neto ◽  
Haydee Maria Correia da Silveira Batista
Keyword(s):  
Competitive Strategy ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Strategy Implementation ◽  
Strategic Objectives ◽  
Critical Success ◽  
Data Collection Instrument ◽  
Practical Implications

Goal: Raise in the literature of project and process management the critical success factors needed to implement a competitive strategy aiming to rank them and to recommend guidelines for a successful competitive strategy implementation. Design / Methodology / Approach: In order to reach the desired objectives, a research was carried out in the literature, enabling the creation of the questionnaire applied as a data collection instrument and the use of relative frequency analysis and measure of central tendency, mode, as the statistical treatments. Results: All the 42 requirements raised in the literature were considered as critical success factors for competitive strategy implementation and the analysis of the professionals' answers made it possible to include a further 12 critical success factors. Limitations of the investigation: The size of the sample, which was conditioned to the number of respondents of the questionnaire distributed by electronic means. And because the size of the population is unknown it is not possible to realize generalizations. Practical implications: A recommendation for companies was prepared through four priority actions in the competitive strategy implementation. The research concluded that beyond the pillar’s strategy, processes and projects, people, in the figure of client or employees, need to be included as one of the bases for competitive advantage. Originality / Value: The scheme ranking the requirements relevance for competitive strategy implementation is a way to support companies to promote actions to adapt the corporate environment so that all of productive links are aligned with the strategic objectives.

Key critical success factors of BPM implementation: a theoretical and practical view

2019 ◽  
Vol 26 (1) ◽  
pp. 239-256 ◽  
Author(s):  
Bruna Kaziano do Amaral Castro ◽  
Aline Dresch ◽  
Douglas Rafael Veit
Keyword(s):  
Design Methodology ◽  
Business Process Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Practical Experience ◽  
Bibliographic Database ◽  
Critical Factors ◽  
Content Type ◽  
Critical Success

Purpose The purpose of this paper is to identify the key critical factors that affect the success of Business Process Management (BPM) implementations, considering the literature and experts practical experience. Design/methodology/approach A systematic literature review (SLR) was conducted, and 25 articles from 12 different countries were selected and analyzed. In addition, through a survey, 113 BPM experts were consulted in order to assist in the evaluation of critical success factors (CSFs) initially identified in the bibliography. Findings All CSFs identified in the literature were accepted as real critical factors according to the tacit knowledge of the experts. Thus, the factors identified in the literature and approved to a large extent by the experts can serve as a basis for organizations and professionals who want to implement BPM to know of their existence, to relate to them, to control them and thus to potentiate the success of the implementation. Originality/value The construction of the theoretical framework based on SLR on BPM is a contribution to the bibliographic database. Another contribution is the identification and synthesis of the CSFs most cited by different authors from 12 different countries and its analysis by professionals on BPM.

Halal supply chain critical success factors: a literature review

2015 ◽  
Vol 6 (1) ◽  
pp. 44-71 ◽  
Author(s):  
Mohamed Syazwan Ab Talib ◽  
Abu Bakar Abdul Hamid ◽  
Mohd Hafiz Zulfakar
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Government Support ◽  
Future Research ◽  
Content Type ◽  
Critical Success ◽  
Practical Implications

Purpose – The aim of this study is to discover the critical success factors (CSFs) for the Halal supply chain management because this area is gaining recognition. Plus, the aim is to use the CSFs for future research. Design/methodology/approach – The study is based on the application of CSFs on the Halal supply chain. A comprehensive literature review is undertaken to discover the CSFs of conventional supply chain and to apply it to the Halal supply chain. Findings – Government support, transportation planning, information technology, human resource management, collaborative relationship, Halal certification and Halal traceability are the CSFs for the Halal supply chain. Research limitations/implications – This study only discusses the CSFs related to the Halal supply chain and ignoring other forms of Halal businesses. This study only concerns on English literatures and omit other languages. The study lacks empirical evidence and future research should be done to test the CSFs relevancy. Practical implications – This study addresses stakeholders of the Halal supply chain CSFs, which have not been fully understand and appreciated. Originality/value – CSFs concept has never been attempted on the Halal supply chain. Therefore, this study appraises the concept of CSFs and adds value to the knowledge on the Halal supply chain.

scholarly journals Trends in digitalization of intralogistics and the critical success factors of its implementation

2019 ◽  
Vol 16 (3) ◽  
pp. 537-549 ◽  
Author(s):  
Hannes Winkler ◽  
Lena Zinsmeister
Keyword(s):  
Success Rate ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Online Survey ◽  
Success Factors ◽  
Erp Implementation ◽  
Critical Success ◽  
Literature Reviews ◽  
Practical Implications ◽  
Short Explanation

Goal: Digitalization is a maior trend in intralogistics, both for academia and for the industry. This paper gives an overview on current intralogistic trends, the critical success factors of digitalization projects in intralogistics and the results of an online survey regarding these trends and success factors. Design / Methodology / Approach: Literature reviews for both intralogistic trends and the success factors of the implementation were validated using an online survey with 105 intralogistic professionals, both from academia and industry. Results: Both trends and success factors could be validated and brought into a ranking regarding their importance. Limitations of the investigation: The online survey had a limited number of respondends and, even though all trends were provided with a short explanation, different interpretations or understandings of trends and success factors might have been present. Moreover, some trends and success factors have a certain overlap and the differences are not always clear. Practical implications: The survey and the description of intralogistic trends and success factors allow practitioners to better understand, structure and prioritize their implementation projects and possibly to increase their success rate. Originality / Value: There are several studies on general logistic trends and a few studies regarding success factors for digitalization, mostly in the field of ERP implementation. The presented research and online survey are a contribution to the specific field of trends and success factors in digitalization of intralogistics.

Critical success factors of Lean Six Sigma deployment: a current review

2015 ◽  
Vol 6 (4) ◽  
pp. 339-348 ◽  
Author(s):  
Fairul Anwar Abu Bakar ◽  
Khairanum Subari ◽  
Mohd Amran Mohd Daril
Keyword(s):  
Six Sigma ◽  
Critical Success Factors ◽  
Success Factors ◽  
Lean Six Sigma ◽  
Success Story ◽  
Content Type ◽  
Critical Success ◽  
Improvement Methodologies ◽  
Practical Implications ◽  
A Current

Purpose – The purpose of this paper is to review and gather the latest critical success factors (CSF) of Lean Six Sigma (LSS) deployment and implementation into a comprehensive list of factors. Design/methodology/approach – The approach taken by authors in this study was to analyze the latest literature review starting 2010 onwards and focus on CSFs of LSS (not dedicated as Lean or Six Sigma) by excluding other improvement methodologies or initiatives, e.g. Lean, Six Sigma, TQM, TRIZ etc. Findings – Five significant CSFs were identified (initially 97 CSFs listed from 13 papers) out of nine groups/headers listed in clustering analysis using Affinity Diagram tool and new headers mapping. Practical implications – Most of the organisations were aware of the success story on LSS, but did not scrutinize or consider its CSFs. By knowing the outcome of this paper, it can help open eyes regarding readiness before implementing LSS. Originality/value – At the end of this paper, the authors tried to cluster the CSFs similarities that could intentionally provide the guidelines and references to industries/companies for successful deployment and implementation of LSS in future endeavours.

scholarly journals Identifying Strategies for Managing Critical Success Factors of BPM initiatives in Brazilian Public Organizations

2014 ◽  
Author(s):  
Higor M. Santos ◽  
Carina F. Alves ◽  
George F. Santos ◽  
André L. Santana
Keyword(s):  
Public Sector ◽  
Focus Group ◽  
Business Process ◽  
Business Process Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Public Organizations ◽  
The Public ◽  
Critical Success

Business Process Management involves theoretical and operationalelements from different areas, being a multidisciplinary field. In previousstudies, we identified critical success factors of BPM initiatives in BrazilianPublic Organizations. In this work, we intend to investigate how to managethese factors. To achieve this goal, we performed a focus group with fiveprofessionals with experience in BPM initiatives within the public sector. Themain contribution of this study is to fill the gap in the literature concerningcritical success factors for BPM initiatives in public organizations.

Healthcare leaders’ views on successful quality improvement initiatives and context

2017 ◽  
Vol 31 (1) ◽  
pp. 54-63 ◽  
Author(s):  
Stuart Barson ◽  
Fiona Doolan-Noble ◽  
Jonathon Gray ◽  
Robin Gauld
Keyword(s):  
Quality Improvement ◽  
Critical Success Factors ◽  
Success Factors ◽  
Contextual Factors ◽  
Structured Interviews ◽  
Content Type ◽  
Critical Success ◽  
Source Of Information ◽  
Practical Implications ◽  
Healthcare Leaders

Purpose The purpose of this paper is to investigate the contextual factors contributing to the sustainability of healthcare quality improvement (QI) initiatives. Design/methodology/approach Themes from semi-structured interviews with international healthcare leaders are compared with Kaplan and Provost et al.’s (2012) model for understanding success in quality (MUSIQ). Critical success factors within these themes are shown in detail. Findings The interviews provide a rich source of information on critical success factors. The themes largely correspond with MUSIQ, reinforcing its robustness. An important factor emerging from the interviews was the importance of engagement with patients and families in QI, and this needs consideration in seeking to understand context in QI. Research limitations/implications Interview participants represent a limited set of western countries and health systems. Their experiences may not hold true in other settings. Practical implications The detail on critical success factors provides QI practitioners with guidance on designing and implementing sustainable initiatives. Originality/value Including consideration of contextual factors for engagement with patients and families in frameworks for context in QI appears to be an original idea that will add value to such frameworks. Researchers in patient engagement are starting to address contextual factors and connections should be made with this work.

An empirical investigation of critical success factors and performance measures for green manufacturing in cement industry

2016 ◽  
Vol 27 (8) ◽  
pp. 1076-1101 ◽  
Author(s):  
Dinesh Seth ◽  
R.L. Shrivastava ◽  
Sanjeev Shrivastava
Keyword(s):  
Performance Measures ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Green Manufacturing ◽  
Cement Industry ◽  
Survey Method ◽  
Content Type ◽  
Critical Success ◽  
And Performance

Purpose The purpose of this paper is to aim for the development and analysis of green manufacturing (GM)-based framework on the identified critical success factors (CSFs) and performance measures (PMs) in the context of the Indian cement industry. Design/methodology/approach The research follows survey method for data collection. For framework development, it uses factor analysis on the identified CSFs and regression along with the appropriate measures for checking statistical consistency and validity. Findings This is the first research towards GM framework for the Indian cement industry. Till date, no framework is available which could guide researchers and practitioners of this environment unfriendly industry. Study exposes lack of connectivity between CSFs and PMs for a GM framework and highlights weaknesses of cement industry in this regard. It offers a generalised GM framework linking PMs with top management, human resource management, organisational culture, green practices, process management and supply chain management. Practical implications The framework is expected to help both researchers and practitioners from cement, construction and other industries who are serious towards GM implementation and are looking for appropriate mechanism. This framework if implemented properly will result in enhanced productivity. Originality/value This work is one of the few and pioneering efforts to investigate GM linking CSFs and PMs in Indian manufacturing sectors and the first in cement industry. Not many studies are available in the context of cement industry, which is the lifeblood of infrastructure and construction sectors. The importance of the work increases as it is conducted in the Indian context, which is undeniably an important economy of the world.

scholarly journals PRIORITIZATION OF PERFORMANCE MEASURES USING ANALYTIC HIERARCHY PROCESS

2016 ◽  
Vol 8 (3) ◽  
Author(s):  
Revaz Vachnadze
Keyword(s):  
Analytic Hierarchy Process ◽  
Organizational Performance ◽  
Performance Measures ◽  
Critical Success Factors ◽  
Success Factors ◽  
Analytic Hierarchy ◽  
Suggested Approach ◽  
Strategic Objectives ◽  
Critical Success ◽  
Hierarchy Process

The purpose of this paper is to provide an integrated approach that prioritizes organizational performance measures and critical success factors towards the strategic objectives and initiatives of a firm. The Analytic Hierarchy Process (AHP) pair-wise comparisons and hierarchic composition technique is used to prioritize the key performance indicators (KPIs) and the key result indicators (KRIs) as well as the critical success factors (CSFs) of the organization within the frame of a single hierarchy. The new model presented in the paper will be more suitable for dealing with the problem than the others which are available. The application of the suggested model will enable staff to more closely align their daily activities to the strategic objectives of the firm.  The suggested approach allows for a wide applicability to different types of organizations (business, nonprofit, public) and its use could significantly improve resource allocation and the overall performance in organizations.

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