Crisis Management Strategies in Jordanian Hotel Industry

2021 ◽  
Vol 12 (2) ◽  
pp. 578
Author(s):  
Maisoon ABO MURAD ◽  
Abdullah AL-KHARABSHEH ◽  
Abdulrahman AL-KHARABSHEH
Keyword(s):  
Developing Countries ◽  
Crisis Management ◽  
Management Strategies ◽  
Hotel Industry ◽  
Response Strategies ◽  
Common Strategy

The aim of the current study is to identify the crisis management strategies in five-star hotels in Jordan. The most world wild crisis management strategies in hotel industry were synthesized from the literature. Data for this study were collected from 50 managers in five-star hotels in Amman. Self-administrated questionnaires were distributed to the targeted sample. SPSS was used to analyse the data and test the hypotheses. The findings showed that the strategies used to manage crises are coping and response strategies; furthermore, the most common strategy is the changing path strategy. This study offers some new insights about crisis management in Jordanian hotels. So, it aims to contribute to this growing area of research in developing countries.

scholarly journals Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19

2020 ◽  
Vol 32 (10) ◽  
pp. 3135-3156 ◽  
Author(s):  
Ivan Ka Wai Lai ◽  
Jose Weng Chou Wong
Keyword(s):  
Performance Analysis ◽  
Human Resources ◽  
Crisis Management ◽  
Management Practices ◽  
Management Strategies ◽  
Hotel Industry ◽  
Content Type ◽  
Initial Stage ◽  
Travel Restrictions ◽  
Hotel Managers

Purpose Given the increasing number of travel restrictions, the COVID-19 outbreak has dealt a crippling blow to the hotel industry, and the crisis management practices supporting the industry needs are changing as the pandemic continues. This study aims to compare how the hotel industry has responded to this crisis at the initial stage and the pandemic stage. Design/methodology/approach Data were collected from hotel managers in Macau in two occasions, namely, early February and early April 2020. Importance-usage-performance analysis was conducted to classify six categories of practices (pricing, marketing, maintenance, human resources, government assistance and epidemic prevention) into four executable crisis management strategies (priority, maintain, low priority and possible overkill) for each stage. Follow-up in-person interviews were conducted to validate the results of the study. Findings In the initial stage, priority strategies should be applied in all epidemic prevention, pricing and maintenance practices and in two governmental assistance and human resources practices. In the pandemic stage, all epidemic prevention practices remain at the priority quadrant, but two pricing practices are downgraded. Hotels tended to force labour into unpaid vacations (furlough) and postpone office and system maintenance. Governmental assistance should be at a low priority. Originality/value This study contributes to the knowledge of contingency planning for crisis management across crisis periods. It also demonstrates the processes of importance-usage-performance analysis for researchers to undertake further studies in tourism crisis management. Timely recommendations for governments and hotel industry stakeholders are provided to cope with this crisis.

scholarly journals BBC Sex-for-Grades-Report: Nigeria Tertiary Institutions ‘Crisis Management Strategies and Stakeholders’ Reactions

2020 ◽  
Vol 4 (1) ◽  
pp. 156
Author(s):  
Israel Ayinla Fadipe ◽  
Nuraen Adesola Bakenne
Keyword(s):  
Sexual Harassment ◽  
Public Relations ◽  
Crisis Management ◽  
Management Strategies ◽  
Crisis Response ◽  
Female Students ◽  
Response Strategy ◽  
Tertiary Institutions ◽  
Response Strategies ◽  
Higher Institutions

Studies have already acknowledged sexual scandals as public relations nightmares of higher institutions of learning. Therefore, we examined the crisis management strategies of Nigerian tertiary institutions and stakeholders’ reactions after the British Broadcasting Corporation’s sex-for-grades report. Adopting qualitative research, we analysed 13 available press releases of institutions retrieved from some institutions’ websites and sampled opinions of 20 stakeholders comprising parents, students and lecturers through a depth interview. We used Coombs’ theory of crisis response strategies: denial, diminish, rebuild and bolstering as thematic categories. We discovered that the institutions mostly used denial with diminish response strategy to blame societal decadence, scapegoat female students for and downplayed the severity of sexual harassment incidence by the institutions. More so, all the stakeholders distrust the credibility of local media in the reportage of sexual harassment cases. However, female students feel aggrieved that school administrations and national government neglected them for failing to outlaw sexual harassment and severely punish offenders. Therefore, we recommend that considering stakeholders’ perception of sexual harassment incidence in Nigerian ivory tower, Nigerian higher educational institutions should not adopt denial response strategy for sex scandal cases.

scholarly journals Beyond transmission: Dire need for integration of nutrition interventions in COVID-19 pandemic-response strategies in Developing Countries like Pakistan

2020 ◽  
Vol 36 (COVID19-S4) ◽  
Author(s):  
Rubina Hakeem ◽  
Muhammad Adil Sheikh
Keyword(s):  
Quality Of Life ◽  
Developing Countries ◽  
Management Strategies ◽  
Population Level ◽  
Nutrition Status ◽  
Nutrition Interventions ◽  
Response Strategies ◽  
Pandemic Response

Synergistic associations between infection and nutrition are well known. Impact of nutrition interventions on the outcomes have been scientifically assessed and reported. The role of nutrition in limiting the infection related morbidity and mortality does not appear to be a debatable question but nutrition interventions do not appear to be an essential part of current COVID-19 management strategies. Given the nature of pandemic and lack of organism-specific evidence, variability in nutrition interventions and lack of nutrition interventions is not unexpected. However, delay in realization of the crucial need of nutrition interventions to limit the immediate and long term outcomes at personal and community level may aggravate health related issues that can have long term impact on quality of life and economy. Due to existing undernutrition and lack of nutrition related awareness and competence, need for timely and appropriate interventions is much more critical for developing countries. This manuscript highlights the need and feasibility of various nutrition interventions to assure optimum quality of life during and after COVID-19 pandemic. Available evidence provides enough guidance for nutrition interventions that are safe and promise to accrue various degrees of benefits with almost no likelihood of harm. Nutrition interventions suggested by author are: 1) population level efforts for promoting better use of existing resources; 2) quicker augmentation of nutrition status of high risk people and non-hospitalized cases by use of supplement and individualized guidance and 3) nutritional support of sever case by timely and adequate enteral and parenteral feeding. doi: https://doi.org/10.12669/pjms.36.COVID19-S4.2784 How to cite this:Hakeem R, Sheikh MA. Beyond transmission: Dire need for integration of nutrition interventions in COVID-19 pandemic-response strategies in Developing Countries like Pakistan. Pak J Med Sci. 2020;36(COVID19-S4):---------. doi: https://doi.org/ 10.12669/pjms.36.COVID19-S4.2784 This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

scholarly journals A conceptualized model of crisis management for small hotel companies

2015 ◽  
Vol 1 (5) ◽  
pp. 53-61
Author(s):  
Dmitry V. Zhukov ◽  
Chiara Sardo
Keyword(s):  
Crisis Management ◽  
Management Strategy ◽  
Hospitality Industry ◽  
Ad Hoc ◽  
Management Strategies ◽  
Hotel Industry ◽  
Specific Model ◽  
Hospitality Management ◽  
Different Types ◽  
Preparation Stage

With the increased globalization and interconnectivity, no economy of the world is able to stay immune to recessions. Similarly, recessions and crises are part of normal business cycle and hospitality industry is not an exception to it. Therefore, development of a crisis management system in the field of hospitality management has become very relevant. Several models have been developed to deal with the necessity of implementing successful crisis management strategies in hotel industry. However, no specific model has been conceptualized for small hotel companies, which, because of their peculiarities, require ad hoc crisis management strategies. Indeed, the small hotel companies are less resistant to crises because of inner characteristics: fewer resources and less specialized management. After reviewing the literature and by taking into consideration the specific characteristics of small hotels, a conceptual model is proposed in this paper. The model has been conceptualized in order to provide a highly flexible and universal tool, that can be adopted by various hotels in different countries and that can address different types of crisis, in different stages by using different approaches. This four stage model has been developed especially regarding the preparation stage and the crisis warnings’ detection: Indeed, preparation is the first step to a successfully crisis management strategy. A further ability of this model is linked to the possibility of working with potential crisis and to turn them into business opportunities.

Regional aspects of organizing anti-crisis management at enterprises for the production of special-purpose products

2020 ◽  
Vol 19 (3) ◽  
pp. 106-115
Author(s):  
Tatiana V. Kakatunova ◽  
M. V. Maksimkin ◽  
E. A. Sorokin
Keyword(s):  
Crisis Management ◽  
Management System ◽  
Management Strategies

The features of the formation of the anti-crisis management system for special-purpose enterprises are considered. Anti-crisis management strategies in industry are proposed

Combination of human resource management methods during in times of change

2020 ◽  
pp. 144-150
Author(s):  
V.A. Morozov
Keyword(s):  
Human Capital ◽  
Resource Management ◽  
Human Resource Management ◽  
Crisis Management ◽  
Human Resource ◽  
Management Strategies ◽  
Strategic Human Resource Management ◽  
Crisis Period

This article focuses on the aspects of human resource management strategies in crisis management, as well as the comparison of classical and modern ways to overcome the consequences of crises for human capital. The possible consequences of ongoing and possible crises, as well as ways to prevent and overcome them, are investigated. Personnel strategies in human resource management are disclosed. The presentation of strategic human resource management in a crisis period is given.

Management Strategies for Perinatal Hypoxic-Ischemic Encephalopathy

PEDIATRICS ◽  
1991 ◽  
Vol 87 (5) ◽  
pp. 742-743
Author(s):  
MANIKUM MOODLEY ◽  
MIRIAM ADHIKARI
Keyword(s):  
Developing Countries ◽  
Management Strategies ◽  
Hypoxic Ischemic Encephalopathy ◽  
Developed World ◽  
Ischemic Encephalopathy

To the Editor.— The paper by Dr Vanucci1 (Pediatrics. June 1990) addresses an important issue in neonatal medicine [See table in the PDF file] namely the management of hypoxic-ischemic encephalopathy (HIE). The review is comprehensive and lucid, and the section on "new management strategies" comes at a time when considerable interest has been directed toward this form of therapy. HIE remains a major problem in developing countries where the incidence may be as high as 4% to 6% compared with about 0.2% to 0.9% in the developed world.1-3

Reanalysis of Flash Floods and Debris Flows on two continents and their management strategies

2021 ◽  
Author(s):  
Juan Daniel Rios-Arboleda
Keyword(s):  
Risk Management ◽  
Developing Countries ◽  
South America ◽  
Debris Flow ◽  
Debris Flows ◽  
Large Scale ◽  
Management Strategies ◽  
Original Analysis ◽  
Risk Management Strategies ◽  
Latitudinal Patterns

<p>This research expands the original analysis of Baker and Costa (1987) including data from Europe and South America with the objective to understand if there are emerging latitudinal patterns. In addition, the threshold proposed by Zimmermann et al. (1997) it is evaluated with the data from tropical zones finding that this is a good predictor.</p><p>Mainly, recent Debris Flow occurred in South America are analyzed with the aim of identifying the best risk management strategies and their replicability for developing countries, particularly, the cases that have occurred in Colombia and Venezuela in the last 30 years are analyzed in order to compare management strategies and understand which are the most vulnerable areas to this phenomenon.</p><p>It is concluded that large-scale and multinational projects such as SED ALP are required in South America to better characterize events that have left multiple fatalities (sometimes hundreds of people) and better understand how to manage the risk on densely populated areas.</p><p>Finally, the use of amateur videos is proposed to characterize these events in nations with limited budgets for projects such as SED ALP, methodology that will be described extensively in later works.</p>

Controversies in the management of early endometrial carcinoma: an update

2017 ◽  
Vol 6 (6) ◽  
pp. 2124 ◽  
Author(s):  
P. Reddi Rani ◽  
Jasmina Begum ◽  
K. Sathyanarayana Reddy
Keyword(s):  
Developing Countries ◽  
Endometrial Carcinoma ◽  
Young Women ◽  
Genital Tract ◽  
Best Practice ◽  
Management Strategies ◽  
Evidence Based ◽  
Fertility Sparing Surgery ◽  
Fertility Sparing ◽  
Cure Rates

Endometrial carcinoma (EC) is the commonest genital tract malignancy in developing countries and is usually confined to the uterus at the time of diagnosis with excellent prognosis and high cure rates. But the management is associated with lot of controversies like in staging, best surgical approach, extent of lymphadenectomy, adjuvant therapy, fertility sparing surgery in young women etc. A thorough surgical staging is important to determine uterine and extrauterine spread and also understanding of the pathophysiology and management strategies to identify women who are at high risk and tailoring the adjuvant treatment if necessary without increasing the morbidity. This evidence based narrative review conducted by searching Medline (1994- 2015) and other online articles from Pubmed, Google scholar. Articles were selected based on their currency and relevance to the discussion they summarize the current literature to provide an approach to best practice management of early endometrial carcinoma.

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