scholarly journals QUERY EXPANSION RANKING PADA ANALISIS SENTIMEN MENGGUNAKAN KLASIFIKASI MULTINOMIAL NAÏVE BAYES (Studi Kasus : Ulasan Aplikasi Shopee pada Hari Belanja Online Nasional 2020)

2021 ◽  
Vol 10 (3) ◽  
pp. 377-387
Author(s):  
Lutfiah Maharani Siniwi ◽  
Alan Prahutama ◽  
Arief Rachman Hakim

Shopee is one of the e-commerce sites that has many users in Indonesia. Shopee provides various attractive promos on special days such as National Online Shopping Day on December 12. Shopee site was a complete error on December 12, 2020. Complaints and opinions of Shopee users were also shared through various media, one of them was Google Play Store. Sentiment analysis was used to see the user's response to the Shopee’s incident. Sentiment analysis results can be extracted to obtain information regarding positive or negative reviews from Shopee users. Sentiment analysis was performed using the Multinomial Naïve Bayes classification. the simplest method of probability classification, but it is sensitive to feature selection so that the amount of data is determined by the results of feature selection Query Expansion Ranking. The algorithm that has the highest accuracy and kappa statistic is the best algorithm in classifying Shopee’s users sentiment. The results showed that the classification performance using Multinomial Naïve Bayes with 80% of the features (terms) which have the highest Query Expansion Ranking value was obtained at the accuracy and kappa statistics values are 89% and 77.62%. This means that Multinomial Nave Bayes has a good performance in classifying reviews and the number of features used affects the performance results obtained.

Author(s):  
Lutfi Budi Ilmawan ◽  
Edi Winarko

AbstrakGoogle dalam application store-nya, Google Play, saat ini telah menyediakan sekitar 1.200.000 aplikasi mobile. Dengan sejumlah aplikasi tersebut membuat pengguna memiliki banyak pilihan. Selain itu, pengembang aplikasi mengalami kesulitan dalam mencari tahu bagaimana meningkatkan kinerja aplikasinya. Dengan adanya permasalahan tersebut, maka dibutuhkan sebuah aplikasi analisis sentimen yang dapat mengolah sejumlah komentar untuk memperoleh informasi.Sistem yang dibangun memiliki tujuan untuk menentukan polaritas sentimen dari ulasan tekstual aplikasi pada Google Play yang dilakukan dari perangkat mobile. Perangkat mobile memiliki portabilitas yang tinggi dan sebagian dari perangkat tersebut memiliki resource yang terbatas. Hal tersebut diatasi dengan menggunakan arsitektur sistem berbasis client server, di mana server melakukan tugas-tugas yang berat sementara client-nya adalah perangkat mobile yang hanya mengerjakan tugas yang ringan. Dengan solusi tersebut maka Analisis sentimen dapat diaplikasikan pada mobile environment.Adapun metode klasifikasi yang digunakan adalah Naïve Bayes untuk aplikasi yang dikembangkan dan Support Vector Machine Linier sebagai pembanding. Nilai akurasi dari Naïve Bayes classifier dari aplikasi yang dibangun sebesar 83,87% lebih rendah jika dibandingkan dengan nilai akurasi dari SVM Linier classifier sebesar 89,49%. Adapun penggunaan semantic handling untuk mengatasi sinonim kata dapat mengurangi akurasi classifier. Kata kunci— analisis sentimen, google play, klasifikasi, naïve bayes, support vector machine AbstractGoogle's Google Play now providing approximately 1.200.000 mobile applications. With these number of applications, it makes the users have many options. In addition, application developers have difficulties in figuring out how to improve their application performance. Because of these problems, it is necessary to make a sentiment analysis applications that can process review comments to get valuable information.The purpose of this system is determining the polarity of sentiments from applications’s textual reviews on Google Play that can be performed on mobile devices. The mobile device has high portability and the majority of these devices have limited resource. That problem can be solved by using a client server based system architecture, where the server performs training and classification tasks while clients is a mobile device that perform some of sentiment analysis task. With this solution, the sentiment analysis can be applied to the mobile environment.The classification method that used are Naive Bayes for developed application and Linear Support Vector Machine that is used for comparing. Naïve Bayes classifier’s accuracy is 83.87%. The result is lower than the accuracy value of Linear SVM classifier that reach 89.49%. The use of semantic handling can reduce the accuracy of the classifier. Keywords—sentiment analysis, google play, classification, naïve bayes, support vector machine


2020 ◽  
Vol 8 (2) ◽  
pp. 91-100
Author(s):  
Muhamad Azhar ◽  
Noor Hafidz ◽  
Biktra Rudianto ◽  
Windu Gata

Abstract   Technology implementation in the marketplace world has attracted the attention of researchers to analyze the reviews from customers. The Klik Indomaret application page on GooglePlay is one application that can be used to get information on review data collection. However, getting information on consumer’s opinion or review is not an easy task and need a specific method in categorizing or grouping these reviews into certain groups, i.e. positive or negative reviews. The sentiment analysis study of a review application in GooglePlay is still rare. Therefore, this paper analysis the customer’s sentiment from klikindomaret app using Naive Bayes Classifier (NB) algorithm that is compared to Support Vector Machine (SVM) as well as optimizing the Feature Selection (FS) using the Particle Swarm Optimization method. The results for NB without using FS optimization were 69.74% for accuracy and 0.518 for Area Under Curve (AUC) and for SVM without using FS optimization were 81.21% for accuracy and 0.896 for AUC. While the results of cross-validation NB with FS are 75.21% for accuracy and 0.598 for AUC and cross-validation of SVM with FS is 81.84% for accuracy and 0.898 for AUC, while there is an increase when using the Feature Selection (FS) Particle Swarm Optimization and also the modeling algorithm SVM has a higher value compared to NB for the dataset used in this study.   Keywords: Naive Bayes, Particle Swarm Optimization, Support Vector Machine, Feature Selection, Consumer Review.


Author(s):  
Abi Rafdi ◽  
Herman Mawengkang Herman ◽  
Syahril Efendi

This study analyzes Sentiment to see opinions, points of view, judgments, attitudes, and emotions towards creatures and aspects expressed through texts. One of Social Media is like Twitter is one of the most widely used means of communication as a research topic. The main problem with sentiment analysis is voting and using the best feature options for maximum results. Either, the most widely known classification method is Naive Bayes. However, Naive Bayes is very sensitive to significant features. That way, in this test, a comparison of feature selection is carried out using Particle Swarm Optimization and Genetic Algorithm to improve the accuracy performance of the Naive Bayes algorithm. Analyses are performed by comparing before and after testing using feature selection. Validation uses a cross-validation technique, while the confusion matrix ??is appealed to measure accuracy. The results showed the highest increase for Naïve Bayes algorithm accuracy when using the feature selection of the Particle Swarm Optimization Algorithm from 60.26% to 77.50%, while the genetic algorithm from 60.26% to 70.71%. Therefore, the choice of the best characteristics is Particle Swarm Optimization which is superior with an increase in accuracy of 17.24%.


2020 ◽  
Vol 1641 ◽  
pp. 012085
Author(s):  
Dwi Andini Putri ◽  
Dinar Ajeng Kristiyanti ◽  
Elly Indrayuni ◽  
Acmad Nurhadi ◽  
Denda Rinaldi Hadinata

2021 ◽  
Vol 7 (1) ◽  
pp. 1
Author(s):  
Ripto Sudiyarno ◽  
Arief Setyanto ◽  
Emha Taufiq Luthfi

Intrusion detection systems (IDS) atau Sistem pendeteksian intrusi dikenal sebagai teknik yang sangat menonjol dan terkemuka untuk menemukan malicious activities pada jaringan komputer, tidak seperti firewall konvensional, IDS berbeda dalam hal pengidentifikasian serangan secara cerdas dengan pendekatan analitik seperti data mining dan teknik machine learning. Dalam beberapa dekade terakhir, ensemble learning sangat memajukan penelitian pada machine learning dan klasifikasi pola, serta menunjukan peningkatan hasil kinerja dibandingkan single classifier. Pada Penelitian ini dilakukan percobaan peningkatan nilai akurasi terhadap sistem pendeteksian anomali, pertama dilakukan klasifikasi menggunakan single classifier untuk didapati hasil nilai akurasi yang nantinya dibandingkan dengan hasil dari ensemble learning dan feature selection. Penggunaan ensemble learning bertujuan untuk mendapatkan nilai akurasi yang terbaik dari single classifier. Hasil didapatkan dari nilai confusion matrix dan akan dilakukan pengujian dengan cara membandingkan nilai kedua metode diatas. Penelitian berhasil mendapatkan nilai akurasi single classifier (naïve bayes) yaitu 77,4% dan nilai ensemble learning 96,8%. Kata Kunci— ensemble learning, nsl-kdd, naïve bayes, anomali, feature selectionIntrusion detection systems (IDS) are known as very prominent and leading techniques for finding malicious activities on computer networks, unlike conventional firewalls, IDS differs in terms of identifying attacks intelligently with analytic approaches such as machine learning techniques. In the last few decades, ensemble learning has greatly advanced research in machine learning and pattern classification it has shown an improve in performance results compared to a single classifier. In this study an attempt was made to increase the accuracy of anomalous detection systems, first by classification using a single classifier to find the results of accuracy which will be compared with the results of ensemble learning and feature selection. The use of ensemble learning aims to get the best accuracy value from a single classifier. The results are obtained from the value of the confusion matrix and will be tested by comparing the values of the two methods above. The research succeeded in getting a single classifier accuracy value of 77,4% and ensemble learning 96,8%. Keywords— ensemble learning, nsl-kdd, naïve bayes, anomali, feature selection


MATICS ◽  
2020 ◽  
Vol 12 (1) ◽  
pp. 90
Author(s):  
Fakhris Khusnu Reza Mahfud

The library is a gate of science and a heart of civilization. Indonesia already has a Perpustakaan Nasional consisted of 27 floors and is equipped with facilities that are adequate for user needs. Apart from that, we need to see opinions from the community as users. Public opinion about the library is critical for library managers to evaluate services and facilities from the library. One way to find out the views of the community is by using social media twitter. Twitter social media is often used in channelling opinions or expressing opinions about specific topics; besides social media, twitter is commonly used for digital campaign movements. Submission of views and even digital campaigns on Twitter social media greatly influence the opinions and even behaviour of society in various ways. This study analyzes tweets about national libraries by classifying, positive opinions, negative opinions and neutral opinions. In this study, twitter data will go through the preprocessing, weighting, and classification stages. TF-IDF and TF binary are used in weighting in this study. The classification used in this study is Naive Bayes and KNN. Accuracy, precision, and recall values were also used in this study to evaluate classification performance. The highest classification performance using KNN classification with TF-IDF weighting resulted in the value of accuracy, precision, and recall of 83.33%, 79.2%, and 83.3% respectively.


2019 ◽  
Vol 3 (3) ◽  
pp. 377-382
Author(s):  
Suwanda Aditya Aaputra ◽  
Didi Rosiyadi ◽  
Windu Gata ◽  
Syepry Maulana Husain

Increasingly sophisticated technology brings various conveniences both in transportation, information, education to the convenience of transactions in shopping, such as the development of E-wallet can now be easily done using a smartphone. From a number of e-wallet products, researchers took a case study, which is OVO product, which is currently being discussed by many groups, especially in the capital of Jakarta today. Customers or clients who are not satisfied with the services or products offered by a company will usually write their complaints on social media or reviews on Google play. However, monitoring and organizing opinions from the public is also not easy. For this reason, we need a special method or technique that is able to categorize these reviews automatically, whether positive or negative. The algorithm used in this study is Naive Bayes Classifier (NB), with the optimization of the use of Particle Swarm Optimization Feature Selection (FS). The results of cross validation NB without FS are 82.30% for accuracy and 0.780 for AUC. Whereas for NB with FS is 83.60% for accuracy and 0.801 for AUC. Very significant improvement with the use of Feature Selection (FS) Particle Swarm Optimization.  


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