scholarly journals Sentiment Analysis of Perpustakaan Nasional Republik Indonesia Through Social Media Twitter

MATICS ◽  
2020 ◽  
Vol 12 (1) ◽  
pp. 90
Author(s):  
Fakhris Khusnu Reza Mahfud

The library is a gate of science and a heart of civilization. Indonesia already has a Perpustakaan Nasional consisted of 27 floors and is equipped with facilities that are adequate for user needs. Apart from that, we need to see opinions from the community as users. Public opinion about the library is critical for library managers to evaluate services and facilities from the library. One way to find out the views of the community is by using social media twitter. Twitter social media is often used in channelling opinions or expressing opinions about specific topics; besides social media, twitter is commonly used for digital campaign movements. Submission of views and even digital campaigns on Twitter social media greatly influence the opinions and even behaviour of society in various ways. This study analyzes tweets about national libraries by classifying, positive opinions, negative opinions and neutral opinions. In this study, twitter data will go through the preprocessing, weighting, and classification stages. TF-IDF and TF binary are used in weighting in this study. The classification used in this study is Naive Bayes and KNN. Accuracy, precision, and recall values were also used in this study to evaluate classification performance. The highest classification performance using KNN classification with TF-IDF weighting resulted in the value of accuracy, precision, and recall of 83.33%, 79.2%, and 83.3% respectively.

2020 ◽  
Vol 4 (3) ◽  
pp. 504-512
Author(s):  
Faried Zamachsari ◽  
Gabriel Vangeran Saragih ◽  
Susafa'ati ◽  
Windu Gata

The decision to move Indonesia's capital city to East Kalimantan received mixed responses on social media. When the poverty rate is still high and the country's finances are difficult to be a factor in disapproval of the relocation of the national capital. Twitter as one of the popular social media, is used by the public to express these opinions. How is the tendency of community responses related to the move of the National Capital and how to do public opinion sentiment analysis related to the move of the National Capital with Feature Selection Naive Bayes Algorithm and Support Vector Machine to get the highest accuracy value is the goal in this study. Sentiment analysis data will take from public opinion using Indonesian from Twitter social media tweets in a crawling manner. Search words used are #IbuKotaBaru and #PindahIbuKota. The stages of the research consisted of collecting data through social media Twitter, polarity, preprocessing consisting of the process of transform case, cleansing, tokenizing, filtering and stemming. The use of feature selection to increase the accuracy value will then enter the ratio that has been determined to be used by data testing and training. The next step is the comparison between the Support Vector Machine and Naive Bayes methods to determine which method is more accurate. In the data period above it was found 24.26% positive sentiment 75.74% negative sentiment related to the move of a new capital city. Accuracy results using Rapid Miner software, the best accuracy value of Naive Bayes with Feature Selection is at a ratio of 9:1 with an accuracy of 88.24% while the best accuracy results Support Vector Machine with Feature Selection is at a ratio of 5:5 with an accuracy of 78.77%.


2020 ◽  
Vol 1 (2) ◽  
pp. 61-66
Author(s):  
Febri Astiko ◽  
Achmad Khodar

This study aims to design a machine learning model of sentiment analysis on Indosat Ooredoo service reviews on social media twitter using the Naive Bayes algorithm as a classifier of positive and negative labels. This sentiment analysis uses machine learning to get patterns an model that can be used again to predict new data.


2019 ◽  
Vol 5 (2) ◽  
pp. 227-234
Author(s):  
Riska Aryanti ◽  
Atang Saepudin ◽  
Eka Fitriani ◽  
Rifky Permana ◽  
Dede Firmansyah Saefudin

Congestion major cities in Indonesi caused by the proliferation of the use of private vehicles. Some expressing he thinks about busway user through the social media and other web site, This opinion can be used as a sentiment analysis to see if the user busway proposes a review of positive or negative. The results of the analysis sentiment can help in the sight of and evaluate the use of busway, also expected to improve and transjakarta facility from so they tend to have an opinion positive. Based on the results of the analysis, sentiment it is hoped people will switch to using the will of course will reduce congestion. In the study also added the stages preprocesing by using the framework gataframework to complete the process that cannot be done on tools rapidminer. The methodology that was used in this research was it is anticipated that analysis the sentiment of the by the application of an genetic algorithm for an election features with an algorithm naive bayes. From the results of the testing to the case in research it is found that classification algorithm naive bayes based genetic algorithm having the kind of accuracy that good enough 88,55 % and value of auc reached 0,813 % with the level of the diagnosis classifications good. So that in this research classification algorithm naive bayes based genetic algorithm can be recommended as algorithms classifications good enough to analyze the busway user sentimen. Based on analysis is expected to private transport users will switch to using the busway will reduce congestion


The World Wide Web has boosted its content for the past years, it has a vast amount of multimedia resources that continuously grow specifically in documentary data. One of the major contributors of documentary contents can be evidently found on the social media called Facebook. People or netizens on Facebook are actively sharing their opinion about a certain topic or posts that can be related to them or not. With the huge amount of accessible documentary data that are seen on the so-called social media, there are research trends that can be made by the researchers in the field of opinion mining. A netizen’s comment on a particular post can either be a negative or a positive one. This study will discuss the opinion or comment of a netizen whether it is positive or negative or how she/he feels about a specific topic posted on Facebook; this is can be measured by the use of Sentiment Analysis. The combination of the Natural Language Processing and the analytics in textual form is also known as Sentiment Analysis that is use to the extraction of data in a useful manner. This study will be based on the product reviews of Filipinos in Filipino, English and Taglish (mixed Filipino and English) languages. To categorize a comment effectively, the Naïve Bayes Algorithm was implemented to the developed web system.


Author(s):  
Alaa Khudhair Abbas ◽  
Ali Khalil Salih ◽  
Harith A. Hussein ◽  
Qasim Mohammed Hussein ◽  
Saba Alaa Abdulwahhab

Twitter social media data generally uses ambiguous text that can cause difficulty in identifying positive or negative sentiments. There are more than one billion social media messages that need to be stored in a proper database and processed correctly to analyze them. In this paper, an ensemble majority vote classifier to enhance sentiment classification performance and accuracy is proposed. The proposed classification model is combined with four classifiers, using varying techniques—naive Bayes, decision trees, multilayer perceptron and logistic regression—to form a single ensemble classifier. In addition to these, a comparison is drawn among the four classifiers to evaluate the performance of the individual classifiers. The result shows that in terms of an individual classifier, the naive Bayes classifier is optimal as compared to the others. However, for comparing the proposed ensemble majority vote classifier with the four individual classifiers, the result illustrates that the performance of the proposed classifier is better than the independent one.


Sign in / Sign up

Export Citation Format

Share Document