Frame work of conceptual model for quality management in small and medium enterprises

2018 ◽  
Vol 9 (2) ◽  
pp. 143
Author(s):  
S. Gopinath ◽  
V.R. Alagu Sundaram ◽  
R. Sheshathri ◽  
K. Narashiman
Keyword(s):  
Quality Management ◽  
Conceptual Model ◽  
Small And Medium Enterprises ◽  
Frame Work ◽  
Medium Enterprises

scholarly journals Total quality management practices in Indonesian local SME: Understanding the employees Role

2019 ◽  
Vol 10 (2) ◽  
pp. 129-136
Author(s):  
Safitri Lamsah ◽  
Zakky Zamrudi
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organizational Performance ◽  
Management Practices ◽  
Small And Medium Enterprises ◽  
Employee Performance ◽  
Total Quality ◽  
Total Respondent ◽  
Two Factors ◽  
Medium Enterprises

Abstract Understanding the schemes of Small and Medium Enterprises (SME’s) managerial capability is becoming important aspects today. Implementing proper strategies and internal policy may create a significant change in SME’s performance. Total Quality Management (TQM) has been being a one of specific measurement on organizational performance. This research was proposed to understand the factor that can affect the TQM’s performance in SME’s by identifying the two factors that can change it. Based on the recent studies, the developed model was employed PLSSEM to analyze the data by total respondent 95 respondent consist of owner and manager. The sample was taken in the area of Sasirangan SME’s in Banjarmasin, Kalimantan Selatan province, Indonesia. Sasirangan is a local fabric developed by its ancestor. The population of Sasirangan SME’s was huge in amount. The results of these studies indicate that both motivation and employee performance can increase the TQM in the SME’s which one of them has a more significant effect. The complete description of finding in this research will be discussed in this research.

scholarly journals INOVASI MEMEDIASI TQM DAN KINERJA PERUSAHAAN PADA SEKTOR UKM

2019 ◽  
Vol 3 (2) ◽  
pp. 155-163
Author(s):  
Yolanda Masnita (Universitas Trisakti - Indonesia) ◽  
Abdul Rahman (Universitas Trisakti - Indonesia) ◽  
Andhika Veraldy (Universitas Trisakti - Indonesia)
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Small And Medium Enterprises ◽  
Radical Innovation ◽  
Incremental Innovation ◽  
Company Performance ◽  
Total Quality ◽  
Food And Beverage ◽  
Convenience Sampling ◽  
Medium Enterprises

Abstract In strategy competition, innovation must be clear and precise in accordance with consumer demand and expectations. Limited organizational resources require organizations to manage innovation clearly. The company's efforts to change or increase product output, both from its processes and services, are interpreted as innovation. This study aims to examine the effect of total quality management on company performance with two approaches, additional innovation and radical innovation. The hypothesis was tested from data collected from 108 food and beverage SMEs registered at the Indonesian Food and Beverage Entrepreneurs Association - GAPMMI using convenience sampling data processed with AMOS. The results of the study show that additional innovation as a TQM mediator has an influence on company performance. In addition, testing shows that radical innovation has no effect on company performance. Therefore, additional innovation is the best way that SMEs can choose as a TQM approach to influence company performance. This research can contribute to small and medium enterprises in the selection of innovations in the practice of TQM. This will help entrepreneurs get better company performance Key words: total quality management; incremental innovation; radical innovation; firm performance; SMEs AbstrakDalam kompetisi strategi, inovasi harus jelas dan tepat sesuai dengan permintaan dan harapan konsumen. Terbatasnya sumber daya organisasi menuntut organisasi mengelola inovasi dengan jelas. Upaya perusahaan untuk mengubah atau meningkatkan output produk, baik dari proses dan layanannya, ditafsirkan sebagai inovasi. Penelitian ini bertujuan untuk meneliti pengaruh manajemen kualitas total terhadap kinerja perusahaan dengan dua pendekatan, inovasi tambahan dan inovasi radikal. Hipotesis diuji dari data yang dikumpulkan dari 108 UKM makanan dan minuman yang terdaftar di Gabungan Pengusaha Makanan dan Minuman Indonesia – GAPMMI dengan menggunakan convenience sampling data diolah dengan AMOS. Hasil penelitian menunjukkan bahwa inovasi tambahan sebagai mediator TQM, memiliki pengaruh terhadap kinerja perusahaan. Selain itu, pengujian menunjukkan bahwa inovasi radikal tidak berpengaruh pada kinerja perusahaan. Oleh karena itu, inovasi tambahan adalah cara terbaik yang dapat dipilih oleh UKM sebagai pendekatan TQM untuk mempengaruhi kinerja perusahaan. Penelitian ini dapat berkontribusi untuk usaha kecil dan menengah dalam pemilihan inovasi dalam praktik TQM. Hal ini akan membantu pengusaha mendapatkan kinerja perusahaan yang lebih baik Kata kunci: manajemen kualitas total; inovasi tambahan; inovasi radikal; kinerja perusahaan; UKM

scholarly journals Driving Force of TQM in Improving SME's Performance: The Roles of Innovation and Spiritual Capital

2020 ◽  
Vol 1 (1) ◽  
pp. 38
Author(s):  
Fikrotul Ulyah ◽  
Ahmad Toha ◽  
Sasongko Sasongko
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Driving Force ◽  
Large Scale ◽  
Small And Medium Enterprises ◽  
Company Performance ◽  
Total Quality ◽  
Spiritual Capital ◽  
Key Word ◽  
Medium Enterprises

TQM concept is known as a significant driver of performance of large-scale companies. This study points out two perspectives namely direct and indirect influence associated with TQM. Specifically, it delves into the innovation and spiritual capital in improving the performance of Intako. Path analysis was carried out to shed lights on the correlation among the aforementioned aspects. There were 98 samples involved in the study. The research results confirm the influence of innovation and spiritual capital on TQM. Likewise, the same results are evident on the influence of innovation, spiritual capital, and TQM on company performance. Key word: Innovation, Spiritual Capital, Total Quality Management, Performance, Small-and-Medium Enterprises

scholarly journals The Structural Model of Organization Performance in Small and Medium Enterprises in Thailand Medium Enterprises in Thailand

2021 ◽  
Vol 12 (8) ◽  
pp. 2282-2288
Author(s):  
Thawatchai Nima, Et. al.
Keyword(s):  
Quality Management ◽  
Mixed Methods Research ◽  
Quantitative Research ◽  
Structural Model ◽  
Small And Medium Enterprises ◽  
Production Quality ◽  
Organization Performance ◽  
Factors Affecting ◽  
Supplier Quality Management ◽  
Medium Enterprises

This research aimed to 1. Study factors of supplier quality management and production quality management that affect organization performance.2. Confirm the structural models that affect organization performance. This study was mixed methods research. The quantitative research consisted of 13 observable variables, which collected data from 260 medium and small companies in Thailand. The qualitative research collected data from a focus group of experts involved in organizational management, quality management, and supplier management of nine experts. The research results were found that 1. The structural model of organization performance in Small and Medium Enterprises in Thailand were consistent and harmonious with empirical data, with consistency values of c2= 94.89, df = 61, c2/ df = 1.56, CFI = 0.98, GFI = 0.95, SRMR = 0.049, RMSEA = 0.046. 2. Factors affecting organization performance are factors of Supplier Quality Management, and Production Quality Management, respectively.

scholarly journals The Level of Occupational Health and Safety in European Enterprises Providing Transport and Logistics Services in Terms of Quality Management Principles

2020 ◽  
Vol 3 (1) ◽  
pp. 394-404
Author(s):  
Dorota Klimecka-Tatar ◽  
Obrecht Matevž
Keyword(s):  
Quality Management ◽  
Occupational Health ◽  
Safety Management ◽  
Small And Medium Enterprises ◽  
Health And Safety ◽  
Occupational Health And Safety ◽  
Interesting Phenomenon ◽  
Measurement Results ◽  
Logistics Services ◽  
Medium Enterprises

AbstractSafety and quality management are very important elements of managing production and service processes. It is important not only to manage in itself, but above all to constantly improve processes and constantly strive for excellence. However, continuous improvement of the organization is one of the key principles of quality management, it states that improvement can be obtained from the analysis of existing processes or measurement results. In this paper the level of occupational health and safety in european enterprises providing transport and logistics services in terms of quality management principles. On the basis of the presented results it was found that in large enterprises safety management principles are respected, while in small and medium enterprises the level of safety does not look very promising. An interesting phenomenon was observed in the case of micro-enterprises (family businesses). Research shows that employees know and adhere to the safety principle, but they do not see too much change in improving the level of safety.

Sign in / Sign up

Export Citation Format

Share Document