Meeting mirth: The critical role of impression management and humor style in meetings

2019 ◽  
Vol 32 (1) ◽  
pp. 23-48
Author(s):  
John Crowe ◽  
Michael Yoerger ◽  
Mackenzie Harms ◽  
Nale Lehmann-Willenbrock ◽  
Joseph A. Allen
Keyword(s):  
Impression Management ◽  
Online Survey ◽  
Critical Role ◽  
Management Strategies ◽  
Humor Styles ◽  
Working Adults ◽  
Positive Effects ◽  
Aggressive Humor ◽  
Meeting Satisfaction

Abstract Drawing from theory on humor styles, impression management, and workplace meetings, we conducted two survey studies of working adults to examine the role of positive and negative humor on meeting satisfaction. We began by investigating the positive effects of humor on meeting satisfaction as moderated by impression management. In an online survey of working adults, we found that humor use in meetings was positively related to meeting satisfaction. Impression management moderates this relationship, such that the positive relationship between the use of humor in meetings and meeting satisfaction is significantly stronger for individuals who report relatively low impression management. In a second study, we investigated perceptions of impression management use in meeting humor. Using an experimental 2×2 factorial design, we investigated how use of impression management strategies differentially impacts meeting attendees’ perceptions of humor styles. We found that affiliative humor resulted in greater meeting satisfaction than aggressive humor. Furthermore, use of impression management enhanced meeting satisfaction following aggressive humor and diminished meeting satisfaction following affiliative humor.

scholarly journals The Influence of Humor Styles on The Sense of Belonging among University Students

2019 ◽  
Vol 12 (1) ◽  
Author(s):  
Mohammad Saipol Mohd Sukor ◽  
Siti Aisyah Panatik ◽  
Nurul Farhana Noordin
Keyword(s):  
Sense Of Belonging ◽  
Full Time ◽  
Humor Styles ◽  
Postgraduate Students ◽  
The Social ◽  
Aggressive Humor ◽  
Study Support ◽  
Human Desire ◽  
Psychological Sense

The sense of belonging is a strongly human desire, but it is less explored by past researchers. The sense of belonging exists when people in a group or community were taking care and supporting each others. In order to further explore the predictors of the sense of belonging, this study is conducted to identify the influence of humor styles behavior on the sense of belonging. A total of 108 local postgraduate full-time students in a public university in Malaysia were involved in the study. The instruments used were Humor Styles Questionnaire (HSQ) and Psychological Sense of Belonging (SOBI-P). The result from regression analysis shows that there are significant influences of humor styles behavior on the sense of belonging among postgraduate students. It was found that the self-enhancing humor will increase the sense of belonging, whereas the aggressive humor will decrease the sense of belonging among postgraduate students. Overall, this study support Martin’s theory about the role of adaptive and maladaptive humor in the social relationship especially in the context of educational environment.

scholarly journals Dealing With the Pandemic of COVID-19 in Portugal: On the Important Role of Positivity, Experiential Avoidance, and Coping Strategies

2021 ◽  
Vol 12 ◽  
Author(s):  
Maria José Ferreira ◽  
Rui Sofia ◽  
David F. Carreno ◽  
Nikolett Eisenbeck ◽  
Inês Jongenelen ◽  
...  
Keyword(s):  
Psychological Distress ◽  
Coping Strategies ◽  
Experiential Avoidance ◽  
Online Survey ◽  
Critical Role ◽  
Well Being ◽  
Coping With Stress ◽  
Self Blame ◽  
And Coping

The global COVID-19 pandemic crisis has caused an unprecedented impact on most areas of people’s lives. Thus, framed within the scope of Existential Positive Psychology (PP2.0), this study aimed at assessing the psychological distress of adults living in Portugal during the first national lockdown, how they are coping with stress, as well to contribute to a deeper understanding about the role that positivity, experiential avoidance, and coping strategies have in psychological distress and well-being. For this purpose, 586 Portuguese adults (73% females) ranging between 18 and 78 years old (M = 38.96, SD = 12.20) completed an online survey during the initial phase of the pandemic crisis in Portugal. Findings suggest that experiential avoidance was the strongest predictor of a negative response (depression, anxiety, stress, loneliness, and negative emotions), whereas positivity was a better predictor of psychological well-being and lower levels of depression. Additionally, self-blame, behavioral disengagement, and emotional venting were strong risk factors for psychological distress, whereas positive reframing, planning, and acceptance were associated with more positive outcomes. These findings highlight the critical role of experiential avoidance on individuals’ psychological distress and the essential contribution of positive life orientation in promoting flourishing. By offering a better understanding of the complex navigation through the dialectics between positive and negative life features, this study provides important and useful cues for psychological interventions directed at promoting a more positive and adaptive human functioning even through such potential adverse and painful life events.

The Role of Leadership in High Tech Manufacturing Companies in a Changing Environment

2011 ◽  
Vol 495 ◽  
pp. 176-180 ◽  
Author(s):  
Yiannis Triantafyllopoulos ◽  
Nikolaos Konstantopoulos ◽  
Damianos P. Sakas
Keyword(s):  
Performance Management ◽  
Quantitative Methods ◽  
Critical Role ◽  
Management Strategies ◽  
Merger And Acquisition ◽  
Business Environment ◽  
High Tech ◽  
Manufacturing Companies ◽  
Company Strategy

This article aims to examine the role of leadership after a change in the business environment of a company, such as a Merger and Acquisition, in high tech manufacturing companies. Particularly as the number of mergers and acquisitions (M&As) continues to increase and during recession times is one of the most common strategy, more leaders are called upon to to develop their skills an play the most important role for the company strategy. For this purpose both qualitative and quantitative methods are used to examine the effect of leadership after a Merger and Acquisition in some Greek companies that operate in manufacturing business. Findings indicate that in many cases the change that occurs as a result of a merger is imposed on the leaders who have the critical role not only to communicate effectively the company strategy but also to find the correct ways to apply the requested performance management strategies, such as recognition, innovation and others in the new company employees.

scholarly journals Realising the value of knowledge resources and capabilities: an empirical study

2019 ◽  
Vol 23 (2) ◽  
pp. 374-395 ◽  
Author(s):  
Thi Nguyet Que Nguyen ◽  
Liem Viet Ngo ◽  
Gavin Northey ◽  
Christopher Agyapong Siaw
Keyword(s):  
Critical Role ◽  
Qualitative Comparative Analysis ◽  
Direct Effects ◽  
Resource Based View ◽  
Content Type ◽  
Knowledge Resources ◽  
Positive Effects ◽  
Resources And Capabilities ◽  
Moderation Model

PurposeDrawing upon the resource-based view of the firm, this paper aims to develop and empirically validate a model that examines the relationships between technical knowledge management infrastructure (TKMI), social KM infrastructure (SKMI) and competitive advantage provided by KM (CAPKM). The authors argue that KM process capabilities account for the direct effects of TKMI and SKMI on CAPKM.Design/methodology/approachThe study used partial least squares —structural equating modelling (SEM) to empirically test the hypotheses using a sample of 251 firms from an emerging economy. The results were then confirmed using the bias-corrected bootstrap procedure. The study also conducted two robustness checks including examining a competing moderation model and performing fuzzy-set qualitative comparative analysis (fsQCA), a set–theoretic method that examines how causal conditions combine into all possible configurations of binary states to explain the desired outcome.FindingsThe findings show that TKMI and SKMI have positive effects on CAPKM. In addition, KM process capabilities mediate the direct effects of TKMI and SKMI on CAPKM.Originality/valueThis paper complements and advances previous research in several ways. Firstly, the paper develops a conceptual model that depicts the interrelationships between TKMI, SKMI, KM process capabilities and CAPKM. Secondly, this paper suggests the critical role of the “action” component (i.e. KM process capabilities) that capitalises on the KM resources in the creation of CAPKM.

scholarly journals 717 Sleeping Well During a Pandemic: The Role of Various Forms of Social Support in Protecting Against Insomnia

SLEEP ◽  
2021 ◽  
Vol 44 (Supplement_2) ◽  
pp. A280-A280
Author(s):  
Samantha Jankowski ◽  
Sara Cloonan ◽  
Michael Grandner ◽  
William Killgore
Keyword(s):  
Mental Health ◽  
Social Support ◽  
Family Support ◽  
Online Survey ◽  
Perceived Social Support ◽  
Critical Role ◽  
Significant Others ◽  
Significant Other ◽  
Sources Of Support

Abstract Introduction Social support from friends, family, and significant loved ones is critical to sustaining mental health during crises. During the course of the COVID-19 pandemic, the populace has had to restrict many aspects of normal social contact. Consequently, social isolation and accompanying feelings of loneliness have spiked. There has also been a contemporaneous increase in the rates of insomnia. Considering this correlation, we investigated the potential role of various types of social/emotional support on the severity of insomnia. We hypothesized that greater social support from family, friends, and significant loved ones would all contribute to lower insomnia during the pandemic. Methods During October 2020, 1020 participants (58.2% female) completed an online survey that included the Multidimensional Scale of Perceived Social Support (MSPSS), a measure of social support, and the Insomnia Severity Index (ISI), a measure of insomnia. The severity of insomnia was predicted using multiple linear regression, with the three sources of support from the MSPSS (family, friend, and significant other) entered stepwise. Results All three sources of support were significantly correlated with lower ISI scores (family, r=-.163, p= p = 1.6x10-7; friend, r=-.125, p=6.5x10-5; significant other, r=-.095, p=.002). However, when all three variables were entered into stepwise regression, only increased familial support was significantly associated with lower insomnia levels (R2 = 0.027, β =-.163, p = 1.6x10-7). In contrast, neither the support of friends nor support from significant others added any additional predictive power once family support was in the model. Conclusion While perceived social support from friends and significant others was correlated with lower insomnia, we found that ISI scores were most significantly associated with perceived family support. In fact, once family support was accounted for, other sources of support did not account for additional variance. Ongoing family support plays a critical role in mental health and wellbeing, which is clearly demonstrated in the quality of sleep. During the social distancing imposed by the pandemic, it is vital that we find creative ways to maintain familial social support. Future work may benefit by examining the association between the use of electronic technologies to sustain social support and sleep outcomes. Support (if any):

CONFLICT, CONFLICT MANAGEMENT, AND PERFORMANCE IN ERP TEAMS

2007 ◽  
Vol 35 (8) ◽  
pp. 1035-1048 ◽  
Author(s):  
Huey-Wen Chou ◽  
Ying-Jung Yeh
Keyword(s):  
Conflict Management ◽  
Team Performance ◽  
Critical Role ◽  
Management Strategies ◽  
Team Process ◽  
Erp Implementation ◽  
Team Members ◽  
Implementation Team ◽  
Positive Effects ◽  
And Performance

The effects of team process on team performance in ERP implementation teams were investigated. Data collected from 103 companies in Taiwan that had completely or mostly implemented ERP systems were analyzed. We found positive effects of cohesiveness on team performance, which suggests the critical role of cohesiveness on determining ERP implementation team success. The significant direct and positive effects of problem-solving and compromising strategy on team performance partially conform to previous research (Montoya-Weiss, Massey, & Song, 2001). The results suggest that in order to deal effectively with different degrees of conflict situation, team members ought to learn various conflict management strategies.

scholarly journals Humor styles and empathy in junior-school children

2020 ◽  
Vol 16 (1) ◽  
pp. 148-166
Author(s):  
Caitlin Charlotte Halfpenny ◽  
Lucy Amelia James
Keyword(s):  
Young Children ◽  
School Children ◽  
Cognitive Empathy ◽  
Future Research ◽  
Affective Empathy ◽  
Complex Phenomenon ◽  
Humor Styles ◽  
Appropriate Use ◽  
Aggressive Humor

Humor is a complex phenomenon. For one individual a joke may be perceived as comical, yet for another, the same joke may be deemed completely inappropriate. The appropriate use of humor is perhaps dependent on how a humorist relates to, understands and can empathize with their audience. Thus, the present research aimed to determine whether empathy is related to junior-school children’s use of different humor styles. It has been proposed that four styles of humor exist, two of which are thought to be adaptive (affiliative and self-enhancing) and two of which are thought to be maladaptive (aggressive and self-defeating). However, research exploring the role of humor styles in younger children’s development has been limited. To investigate this the Humor Styles Questionnaire for young children (HSQ-Y) and the Thinking and Feeling Questionnaire were administered to 214 UK children aged 9-11 years old. Correlational analyses revealed that self-enhancing humor is associated with cognitive empathy, affective empathy and sympathy, affiliative humor is positively associated with cognitive empathy specifically and aggressive humor is negatively associated with affective empathy and sympathy. Possible explanations for these associations are explored, with a consideration of the direction for future research in this predominantly unexplored field of study.

Customer Service in Digital Era and Role of Internal Markets

2015 ◽  
pp. 89-130 ◽  
Keyword(s):  
Organizational Climate ◽  
Customer Service ◽  
Critical Role ◽  
Management Strategies ◽  
Customer Relationship ◽  
Internal Markets ◽  
Digital Era ◽  
Marketing Activities ◽  
Service Profit Chain

Enterprises require focusing on managing relationships in internal markets because internal marketing activities play a critical role in creating an organizational climate that supports customer relationship management strategies. The main objective of this chapter is to identify requirements for creating customer-centric culture in organizations. Customer service can cause the success or failure of a company; hence, the role of internal market in service profit chain cannot be ignored. After explaining the significance of the service profit chain for the company, the chapter continues with clarifying the role of customer experience management in creating customer retention. In this chapter, creating customer-keeping culture, getting 360 degrees of customer insight, using big data and predictive analysis, engaging customers through social media, and managing experience across multi-channels are explained as requirements for achieving excellence in customer service experience. This chapter ends up with discussing the characteristics of customer service in the digital era and key business trends about the future of customer service.

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