Engaging Students in Learning: Teaching the Reference Transaction

Libri ◽  
2020 ◽  
Vol 70 (1) ◽  
pp. 33-47
Author(s):  
Charlene Lyn Al-Qallaf

AbstractThe purpose of the study was to explore the impact of applying a series of passive and active learning activities including a practice-based assignment when teaching the reference transaction to 43 students enrolled in a graduate program at Kuwait University. Students were asked to visit an academic library of their choice and approach the reference desk with a distinct information need. Based on the 2013 RUSA behavioral guidelines, students rated their perceptions of the behavioral attributes of reference librarians during the reference transaction encounter. In addition, two open-ended questions asked students for their opinions and feedback regarding their interaction with reference librarians. Finally, a three-hour class session was allocated for students’ reflection and discussion of their learning experience. All students participated in the study. Students found librarians approachable and exhibited interest in their inquiries. However, they showed less proficiency in their searching skills, managing and facilitating the use of results as well as applying follow-up activities. Students’ views and beliefs regarding their learning experience showed that the experiential nature of the assignment provided insight into the nuances of reference librarians, interviewing techniques, and the extent of subject knowledge and skills essential for a successful reference transaction. The results show that teaching students the reference transaction using a practice-based assignment coupled with having students assess the reference librarians’ performance provides a practical perspective that enhances student learning. Further, the benefits in using multiple methods and strategies in teaching the reference transaction that emerged from the study is deemed valuable for library and information science education in the design and development of course content.

Author(s):  
Essam Zaneldin ◽  
Waleed Ahmed

Traditional ways of delivering lectures in classrooms proved to be inadequate and inefficient. Recently, the education sector is witnessing a dramatic progress and is undergoing a major shift. This shift has been influenced largely by technological and pedagogical trends and the greater worldwide access to the Internet. Videos were seen to be a major contributor to the shift in the educational landscape, acting as a powerful agent that adds value and enhances the quality of the learning experience. To be an effective player, videos continue to have a dramatic impact on higher education challenging the traditional way of delivering course content. While some lecturers may be embracing the use of videos in teaching, there are still lecturers who are reluctant to integrate this technology into their teaching methodology or do not have the skills to do so. This paper highlights the use of videos in teaching undergraduate courses in an international institution in order to boost students’ knowledge and enhance their learning experience. Findings of this study will be analyzed and discussed to address the main advantages of this promising initiative.


2017 ◽  
Vol 60 ◽  
pp. 7-40
Author(s):  
Jadwiga Konieczna

THE CONTRIBUTION OF ACADEMIC LIBRARY SCIENCE TO THE DEVELOPMENT OF BIBLIOLOGY AND INFORMATION SCIENCE IN POLAND IN 1945–2015The aim of the study is to present the origins and development of academic institutions educating librarians in Poland in 1945–2015, taking into account the institutional and scholarly aspects. In the first part of the paper the author presents the history of various institutions — university faculties, departments and institutes — divided into three chronological periods 1945–1974, 1975–1989, 1990–2015. She takes into account the circumstances surrounding their establishment including the legal framework, their founders, staff, organisational structures and their changes. In addition, she points to other manifestations of academic life influencing the work of academic library science centres, like conferences and professional journals. In the second part, devoted to a discussion of research into bibliology and information science conducted at Polish universities, the author focuses on the various subjects, treating chronology only as an element organising descriptions of research processes at the various library studies centres. She points to areas of research as well as changes occurring in their subjects in the analysed period, referring to the names of selected scholars and titles of their most important works. Like in part one, she also discusses the social, political and cultural determinants stimulating research processes, paying particular attention to the impact of the new technologies and media. The author’s overview confirms the huge role played by academic institutions engaged in library studies in the consolidation of the position of bibliology as an academic discipline, but at the same time shows how the research profile of book science has been changing in recent years, evolving in the direction of phenomena associated with information science and new technologies.


Author(s):  
Tove Frandsen ◽  
◽  
Kristian Sørensen ◽  

Introduction. Academic libraries increasingly need to justify their contributions to their funding institution. Data on the impact and value of the library serves to render libraries' value visible. This review explores how funding institutions, the public, users and staff perceive the value of the academic library. Method. Scopus, Library and Information Science Abstracts, and ProQuest Dissertations & Theses Global were used as data sources for the comprehensive search strategy. Analysis. Study selection was done independently by two reviewers. Risk of bias criteria as well as a data extraction form was developed. Evaluation and data extraction were done by the first author and confirmed by the second author. Results. The included studies use quantitative as well as qualitative methods. They focus on varying groups (e.g., international students, librarians, faculty members) from institutions all over the world (e.g., United States, the United Arab Emirates, the United Kingdom). Conclusions. A number of facets of values are identified and they can be described as input (resources, space and staff) and services. Furthermore, a number of the facets indicate that the values of academic libraries are not solely understood by their input and services.


2020 ◽  
Vol 79 (Suppl 1) ◽  
pp. 1964.2-1964
Author(s):  
E. Johnson ◽  
L. Eldasher ◽  
D. Clausen

Background:Beginning in 2016, RMEI created multiple accredited online education focused on RA and designed for rheumatologists. In 2018, the educational scope expanded to include live meetings, starting with a symposium at EULAR. For all programming from 2016-18 (6 courses, in both live and online settings), educational content was developed based on performance data from the previous RA courses. During the 2019 EULAR symposium, we presented the outcomes findings - from both the 2018 symposium and online courses – to the assembled rheumatologists, identifying ongoing educational gaps observed in their specialty population. The rationale: to create continuity between symposia over time by demonstrating incremental improvements and continuing areas of need, while also endowing learners with a greater sense of ownership and investment in forthcoming educational content.Objectives:To evaluate the impact of presenting learner’s educational performance data to them before education addressing persistent gaps identified in their performance the year prior.Methods:Data collected during the 2018 EULAR symposium was analyzed to understand the underlying drivers impacting poor performance in an identified area of ongoing educational need (cycling versus switching TNF inhibitors). A linear regression model was run including all non-related curriculum, demographic, and evaluation questions as possible drivers against those related low-scoring (at Post-Test) curriculum questions. The content of RMEI’s 2019 symposium at EULAR was developed to address the identified significant drivers to improve population proficiency in cycling versus switching. In addition to developing content based on the above findings, that data was also presented to learners in poster format prior to their participation in the 2019 symposium. During the period between on-site registration and the start of the symposium, attendees had the opportunity to explore data-driven insights, via audio-guided posters located around the meeting room. These insights included discussion of 2018 data analysis, identified drivers of poor performance, introduced the iterative data-driven methodology employed, and rationale behind content development for the 2019 symposium. At the conclusion of the 2019 symposium learners were asked to describe the impact/relevance of being presented with their performance data, their intention of incorporating course content into practice, and what specifically they intended to change.Results:Data was collected on 135 clinicians (primarily physicians who actively treat patients with rheumatoid arthritis) who attended, and participated in, the symposium. With specific regard to the impact of seeing their own data presented back to them, 80% reported that seeing the learner data from the 2018 symposium enhanced their current learning experience. Further, 86% reported that they intended to incorporate course content into their clinical practice. Specifically, this population reported an intent to change their treatment approach and patient education practices.Conclusion:Education is only as effective as the degree to which the audience is engaged. While year over year data from 2016 through 2018 demonstrated that an iterative approach facilitated the meaningful and necessary reinforcement of challenging concepts, learners in prior years were not aware of the methodological underpinnings of the educational offerings. Presenting this population with findings derived from their performance - as a rationale for the education they were about to participate in proved a compelling motivator for active learner engagement, and may have had a positive influence on the degree to which learners implemented course content into their clinical practice.Disclosure of Interests:None declared


2020 ◽  
Vol 21 (2) ◽  
pp. 15
Author(s):  
Syarwan Ahmad

Reference Service is seen as the heart of Libray Service. Reference Service is facilitated by reference librarians, who fulfill the user’s information need. Like other library services, Reference Service has also changed as a consequence of the impact of technology which is evolving in accordance with the changing need of the society. This article aims at discussing some new trends of library reference. This new style of service is broken into four  main areas namely new trends of reference source; new trends of reference interview; collaborative efforts of reference service; library reference service.


Author(s):  
Javed Khan

Computing technology, communication technology, and mass storage technology are some of the areas of continuous development that reshape the way libraries access, retrieve, store, manipulate, and disseminate information to users. ICT has impacted on every sphere of academic library activity especially in the form of the library collection development strategies, library building and consortia. Information and Communication Technology (ICT) has brought unprecedented changes and transformation to academic library and information services, conventional LIS such as OPAC, user services, reference service, bibliographic services, current awareness services, document delivery, interlibrary loan, audio visual services, and customer relations can be provided more efficiently and effectively using ICT, as they offer convenient time, place, cost effectiveness, faster and most-up-to-date dissemination and end users involvement in the library and information services process. The impact of ICT characterized on information services by changes in format, content and method of production, and delivery of information products. Emergence of the Internet as the largest repository of information and knowledge, changed role of library and information science professionals from intermediary to facilitator, new tools for dissemination of information and shift from physical to virtual services environment and extinction of some conventional information services and emergence of new and innovation web based.


Author(s):  
Julia Martyniuk ◽  
Christine Moffatt ◽  
Kevin Oswald

This paper explores the impact of the COVID-19 pandemic from the perspective of three individuals, all of whom are early-career professionals: Julia, a term librarian for an academic library who began her role as the pandemic was causing widespread change; Christine, a recent graduate who started her job search during the pandemic; and Kevin, a current Master of Library and Information Science student who started and completed his co-op in an entirely remote setting. This paper explores their perspectives on job precarity in a remote work environment and provides reflections on working in a library setting during the pandemic. To bring together the key themes experienced throughout this period, several recommendations are offered to managers and early-career librarians as they navigate this new landscape. For employers, advertising new employees, organizing their onboarding, and ensuring concerted efforts for introductions are recommended. For new librarians, forming communities of practice and building relationships in the remote work environment to battle feelings of isolation and not belonging are recommended. The precarious roles most early-career librarians find themselves in is unlikely to improve during the pandemic. The perspectives and reflections shared in this paper are intended to provide a transparent view into the experiences of three early career librarians, what they have learned, and how they are maximizing their time in the remote work environment.


Author(s):  
Chia-Jung Lee ◽  
Yen Hsu

This study explored the technology learning model of the elderly in a senior learning center under the impact of the COVID-19 pandemic. Many senior learning centers were closed during the pandemic, and many of them adopted the mode of online education. However, problems such as decreased motivation and a lack of peer interaction still exist. To solve these problems, this study used the easy-to-implement calligraphy AR approach and E-book approach to conduct a quasi-experiment on the elderly of a calligraphy course offered by a senior learning center. The results show a higher learning motivation among the elderly who use calligraphy AR. The learning effectiveness and technology acceptance of the elderly in the E-book learning group were higher than those in the calligraphy AR group. The elderly mentioned that the E-book learning approach is more user-friendly. In general, in the face of the COVID-19 pandemic affecting the suspension of classes in senior centers, education through the development of technology has stimulated the growth of education in advanced learning centers. Through this kind of scientific and technological learning method, it will bring a whole new experience to the elderly. It can improve the stress relief methods, mental health, and quality of life of the elderly during the COVID-19 emergency shutdown, and provide a novel calligraphy technique learning experience for the elderly. Therefore, we believe that the calligraphy AR learning approach and the calligraphy E-book learning approach are practical and may promote quality of life and mental health of the elderly during the emergency closures due to COVID-19, providing elderly attendees with a novel calligraphy technology learning experience.


2020 ◽  
pp. 237337992097842
Author(s):  
Rimante Ronto ◽  
Alexandra Bhatti ◽  
Josephine Chau

Twitter has gained attention in recent years as a tool to use in higher education to enhance students’ learning, engagement, and reflective writing. This study explored public health students’ perceptions on the usefulness of Twitter as a learning tool, engagement with their peers, staff, and the broader public health community. Participants were Master of Public Health students from a public university based in Sydney, Australia. A mixed methods approach was used combining content analysis of tweets, an online survey and two focus groups. Students were asked to engage with Twitter by reflecting on each week’s teaching content and by liking and replying to their peers’ tweets. Participation and engagement in this task were high initially and declined toward the end of semester. Most student tweets aligned with topics taught during the semester. Survey and focus group data indicated most students had positive views on using Twitter and reported finding engagement with Twitter beneficial in obtaining current information on health promotion news and trends, increasing their professional networks and allowing them to connect with their peers and teaching staff. Results indicate Twitter is a promising interactive approach to enhance public health students’ engagement and overall learning experience, as well as being useful for professional networking. Larger scale empirical studies are needed to investigate the impact of the use of social media platforms such as Twitter to various learning outcomes longitudinally and beyond this course.


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