scholarly journals Toward privacy-sensitive human–robot interaction: Privacy terms and human–data interaction in the personal robot era

2020 ◽  
Vol 12 (1) ◽  
pp. 160-174
Author(s):  
Anna Chatzimichali ◽  
Ross Harrison ◽  
Dimitrios Chrysostomou

AbstractCan we have personal robots without giving away personal data? Besides, what is the role of a robots Privacy Policy in that question? This work explores for the first time privacy in the context of consumer robotics through the lens of information communicated to users through Privacy Policies and Terms and Conditions. Privacy, personal and non-personal data are discussed under the light of the human–robot relationship, while we attempt to draw connections to dimensions related to personalization, trust, and transparency. We introduce a novel methodology to assess how the “Organization for Economic Cooperation and Development Guidelines Governing the Protection of Privacy and Trans-Border Flows of Personal Data” are reflected upon the publicly available Privacy Policies and Terms and Conditions in the consumer robotics field. We draw comparisons between the ways eight consumer robotic companies approach privacy principles. Current findings demonstrate significant deviations in the structure and context of privacy terms. Some practical dimensions in terms of improving the context and the format of privacy terms are discussed. The ultimate goal of this work is to raise awareness regarding the various privacy strategies used by robot companies while ultimately creating a usable way to make this information more relevant and accessible to users.

2020 ◽  
Author(s):  
Agnieszka Wykowska ◽  
Jairo Pérez-Osorio ◽  
Stefan Kopp

This booklet is a collection of the position statements accepted for the HRI’20 conference workshop “Social Cognition for HRI: Exploring the relationship between mindreading and social attunement in human-robot interaction” (Wykowska, Perez-Osorio & Kopp, 2020). Unfortunately, due to the rapid unfolding of the novel coronavirus at the beginning of the present year, the conference and consequently our workshop, were canceled. On the light of these events, we decided to put together the positions statements accepted for the workshop. The contributions collected in these pages highlight the role of attribution of mental states to artificial agents in human-robot interaction, and precisely the quality and presence of social attunement mechanisms that are known to make human interaction smooth, efficient, and robust. These papers also accentuate the importance of the multidisciplinary approach to advance the understanding of the factors and the consequences of social interactions with artificial agents.


Author(s):  
Ruth Stock-Homburg

AbstractKnowledge production within the interdisciplinary field of human–robot interaction (HRI) with social robots has accelerated, despite the continued fragmentation of the research domain. Together, these features make it hard to remain at the forefront of research or assess the collective evidence pertaining to specific areas, such as the role of emotions in HRI. This systematic review of state-of-the-art research into humans’ recognition and responses to artificial emotions of social robots during HRI encompasses the years 2000–2020. In accordance with a stimulus–organism–response framework, the review advances robotic psychology by revealing current knowledge about (1) the generation of artificial robotic emotions (stimulus), (2) human recognition of robotic artificial emotions (organism), and (3) human responses to robotic emotions (response), as well as (4) other contingencies that affect emotions as moderators.


Philosophies ◽  
2019 ◽  
Vol 4 (1) ◽  
pp. 11 ◽  
Author(s):  
Frank Förster

In this article, I assess an existing language acquisition architecture, which was deployed in linguistically unconstrained human–robot interaction, together with experimental design decisions with regard to their enactivist credentials. Despite initial scepticism with respect to enactivism’s applicability to the social domain, the introduction of the notion of participatory sense-making in the more recent enactive literature extends the framework’s reach to encompass this domain. With some exceptions, both our architecture and form of experimentation appear to be largely compatible with enactivist tenets. I analyse the architecture and design decisions along the five enactivist core themes of autonomy, embodiment, emergence, sense-making, and experience, and discuss the role of affect due to its central role within our acquisition experiments. In conclusion, I join some enactivists in demanding that interaction is taken seriously as an irreducible and independent subject of scientific investigation, and go further by hypothesising its potential value to machine learning.


Author(s):  
Karoline Malchus ◽  
Prisca Stenneken ◽  
Petra Jaecks ◽  
Carolin Meyer ◽  
Oliver Damm ◽  
...  

2008 ◽  
Vol 9 (3) ◽  
pp. 519-550 ◽  
Author(s):  
Nuno Otero ◽  
Chrystopher L. Nehaniv ◽  
Dag Sverre Syrdal ◽  
Kerstin Dautenhahn

This paper describes our general framework for the investigation of how human gestures can be used to facilitate the interaction and communication between humans and robots. Two studies were carried out to reveal which “naturally occurring” gestures can be observed in a scenario where users had to explain to a robot how to perform a home task. Both studies followed a within-subjects design: participants had to demonstrate how to lay a table to a robot using two different methods — utilizing only gestures or gestures and speech. The first study enabled the validation of the COGNIRON coding scheme for human gestures in Human–Robot Interaction (HRI). Based on the data collected in both studies, an annotated video corpus was produced and characteristics such as frequency and duration of the different gestural classes have been gathered to help capture requirements for the designers of HRI systems. The results from the first study regarding the frequencies of the gestural types suggest an interaction between the order of presentation of the two methods and the actual type of gestures produced. However, the analysis of the speech produced along with the gestures did not reveal differences due to ordering of the experimental conditions. The second study expands the issues addressed by the first study: we aimed at extending the role of the interaction partner (the robot) by introducing some positive acknowledgement of the participants’ activity. The results show no significant differences in the distribution of gestures (frequency and duration) between the two explanation methods, in contrast to the previous study. Implications for HRI are discussed focusing on issues relevant for the design of the robot’s communication skills to support the interaction loop with humans in home scenarios.


2020 ◽  
Vol 1 (3) ◽  
pp. 41-45 ◽  
Author(s):  
Aloysius Bernanda Gunawan

This article aims to identify common practices in Indonesian e-commerce regarding terms of use and privacy policies. Website visit rankings from Alexa and Similarweb were used to identify the 10 most commonly visited e-commerce sites in Indonesia. Then, placement, length, and content structure of the terms of service and privacy policies of these websites were compared. Findings suggest that the information provided by these documents is sufficient and legally compliant, although some of the websites appear to disregard their importance. The actual contents of these documents were not analyzed and are thus open for further study. The information provided in this article may give merchants intending to open e-commerce stores in Indonesia some insight into how the protection of consumers’ personal data leads to better service. This paper also proposes a simple framework for assessing the extent to which an e-commerce website successfully ensures that consumers agree and consent to its terms of use without burdening them with lengthy and obscure legal documents. Keywords: online privacy e-commerce term of use


Electronics ◽  
2020 ◽  
Vol 9 (6) ◽  
pp. 971
Author(s):  
Selene Goenaga ◽  
Loraine Navarro ◽  
Christian G. Quintero M. ◽  
Mauricio Pardo

This paper proposes an intelligent system that can hold an interview, using a NAO robot as interviewer playing the role of vocational tutor. For that, twenty behaviors within five personality profiles are classified and categorized into NAO. Five basic emotions are considered: anger, boredom, interest, surprise, and joy. Selected behaviors are grouped according to these five different emotions. Common behaviors (e.g., movements or body postures) used by the robot during vocational guidance sessions are based on a theory of personality traits called the “Five-Factor Model”. In this context, a predefined set of questions is asked by the robot—according to a theoretical model called the “Orientation Model”—about the person’s vocational preferences. Therefore, NAO could react as conveniently as possible during the interview, according to the score of the answer given by the person to the question posed and its personality type. Additionally, based on the answers to these questions, a vocational profile is established, and the robot could provide a recommendation about the person’s vocation. The results show how the intelligent selection of behaviors can be successfully achieved through the proposed approach, making the Human–Robot Interaction friendlier.


Sensors ◽  
2020 ◽  
Vol 20 (22) ◽  
pp. 6529
Author(s):  
Masaya Iwasaki ◽  
Mizuki Ikeda ◽  
Tatsuyuki Kawamura ◽  
Hideyuki Nakanishi

Robotic salespeople are often ignored by people due to their weak social presence, and thus have difficulty facilitating sales autonomously. However, for robots that are remotely controlled by humans, there is a need for experienced and trained operators. In this paper, we suggest crowdsourcing to allow general users on the internet to operate a robot remotely and facilitate customers’ purchasing activities while flexibly responding to various situations through a user interface. To implement this system, we examined how our developed remote interface can improve a robot’s social presence while being controlled by a human operator, including first-time users. Therefore, we investigated the typical flow of a customer–robot interaction that was effective for sales promotion, and modeled it as a state transition with automatic functions by accessing the robot’s sensor information. Furthermore, we created a user interface based on the model and examined whether it was effective in a real environment. Finally, we conducted experiments to examine whether the user interface could be operated by an amateur user and enhance the robot’s social presence. The results revealed that our model was able to improve the robot’s social presence and facilitate customers’ purchasing activity even when the operator was a first-time user.


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