scholarly journals Pengaruh Sistem Manajemen Mutu ISO 9001:2008 dan Partisipasi Penyusunan Anggaran Terhadap Kinerja Manajerial

ETIKONOMI ◽  
2015 ◽  
Vol 14 (1) ◽  
Author(s):  
U. Umiyati
Keyword(s):  
Quality Management ◽  
Empirical Evidence ◽  
Significant Influence ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
System Management ◽  
Managerial Performance ◽  
Simultaneous Test ◽  
Parameter Test

The Effect of Quality Management System ISO 9001: 2008 and Budget Participation on Managerial PerformanceThe objective of this research is to analyze and to prove empirical evidence regarding with the influence of the application of quality management system of ISO 9001:2008 and the budget participation towards the improvement of managerial performance in State Islamic University (UIN) Syarif Hidayatullah Jakarta. The technique that used in this research is multiple linier regression. The result of this research proves the hypothesis build up before this research, that there significant influence between quality management system of ISO 9001:2008 and the budget participation towards the managerial performance, both through parameter test and simultaneous test. It shows that the application of quality system management ISO 9001:2008 and the budget participation done by State Islamic University (UIN) Syarif Hidayatullah Jakarta, influence the improvement of its managerial performanceDOI: 10.15408/etk.v14i1.2265

PENGARUH PENERAPAN ISO 9001:2008 TERHADAP KINERJA KARYAWAN DIVISI PRODUKSI PT. INSASTAMA

2017 ◽  
Vol 13 (1) ◽  
pp. 53
Author(s):  
Tan Christian Albion Kurniawan ◽  
Kazia Laturette
Keyword(s):  
Resource Management ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Employee Performance ◽  
Iso 9001 ◽  
System Management ◽  
Measurement Analysis ◽  
Management Responsibility ◽  
Product Realization

This study aims to determine the effect of the application of ISO 9001: 2008 on production division employee performance of PT. Insastama. The independent variables are quality management system, management responsibility, resource management, product realization and measurement, analysis and improvement. The dependent variable in this study is the performance of employees. Data was collected by a questionnaire with 60 respondents production division employees of PT. Insastama. Method of analysis data used in this study is quantitative by using multiple linear regression. The result showed variable product realization and variable measurement, analysis and, improvement has influence on production division employee’s performance of PT. Insastama. Variable quality management system, management responsibility, and resource management has no effect on production division employee’s performance of PT. Insastama.Keywords: ISO 9001:2008, Employee Performance.Kesiapan Indonesia dalam menghadapi era globalisasi, salah satunya ditunjukan dengan kesiapan mutu. Perusahaan harus memiliki mutu yang baik agar mampu menghadapi persaingan yang ketat dalam era globalisasi. Sebelum menerapkan ISO 9001: 2008, mindset SDM yang ada belum sejalan dengan visi dan misi sehingga dapat mempengaruhi kinerja karyawan. Penelitian ini bertujuan untuk mengetahui pengaruh penerapan ISO 9001:2008 terhadap kinerja karyawan divisi produksi PT. Insastama. Variabel bebas dalam penelitian adalah sistem manajemen mutu, tanggung jawab manajemen, pengelolaan sumber daya, realisasi produk, serta pengukuran, analisis, dan perbaikan. Variabel terikat dalam penelitian ini adalah kinerja karyawan. Alat pengumpul data yang digunakan adalah kuesioner dengan 60 responden karyawan divisi produksi PT. Insastama. Metode analisis data yang digunakan dalam penelitian ini adalah metode kuantitatif dengan menggunakan uji regresilinier berganda. Hasil penelitian menunjukkan variabel realisasi produk dan pengukuran, analisis, dan perbaikan memiliki pengaruh terhadap kinerja karyawan divisi produksi PT. Insastama. Variabel sistem manajemen mutu, tanggung jawab manajemen, dan pengelolaan sumber daya tidak berpengaruh terhadap kinerja karyawan divisi produksi PT. Insastama.Kata kunci: ISO 9001:2008, Kinerja Karyawan

scholarly journals MOTIVES AND BENEFITS OF ISO 9001 QUALITY MANAGEMENT SYSTEM: AN EMPIRICAL STUDY OF INDIAN SMEs

2016 ◽  
Vol 13 (3) ◽  
pp. 320 ◽  
Author(s):  
Asif Khan ◽  
Jamal Ahmad Farooquie
Keyword(s):  
Quality Management ◽  
Empirical Study ◽  
Empirical Evidence ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
Quality Practices ◽  
Weak Association ◽  
Significant Difference ◽  
Service Sectors

The present study aims to investigate the motives and benefits of certification to ISO 9001 among Indian SMEs of manufacturing and service sectors. The main objective of this paper is to provide empirical evidence on SMEs’ motivation to pursue ISO 9001 quality management system (QMS) and the benefits they receive from being certified to ISO 9001. First, several studies about the benefits and motivations of QMS in various countries are reviewed, and then a questionnaire is sent to 800 ISO 9001 certified SMEs, representing both manufacturing and service sectors in India. Only 115 valid responses are processed and analysed. The survey findings indicate that majority of the SMEs meet the purpose and spirit of ISO 9001 for which it was designed and developed to bring the quality practices and culture into the organization and improve the operational and financial results of the organisations. However, the motives and benefits of certification have reported very weak association across SMEs of manufacturing and service sectors. In addition, ISO 9001 certification, widely regarded as a tool that improves the profits and motivates organisations to pursue it has found significant difference across manufacturing and service sectors SMEs.

scholarly journals BUDAYA MUTU DAN IMPLEMENTASI ISO 2008: 9001 SERTA DAMPAKNYA TERHADAP KOMITMEN ORGANISASIONAL

2015 ◽  
Vol 5 (1) ◽  
Author(s):  
Muafi Muafi ◽  
Nilmawati Nilmawati
Keyword(s):  
Organizational Commitment ◽  
Quality Management ◽  
Significant Influence ◽  
Management System ◽  
Quality Management System ◽  
Implementation Process ◽  
Partial Least Square ◽  
Least Square ◽  
Iso 9001 ◽  
Quality Culture

<p>Tujuan penelitian ini adalah untuk menganalisis pengaruh budaya mutu terhadap proses implementasi ISO 9001: 2008 dan dampaknya terhadap komitmen organisasional. Peneliti akan menganalisis persepsi dosen dan karyawan Program<br />Manajemen Universitas Pembangunan Nasional “Veteran” Yogyakarta (MM UPNVY) pada pentingnya peran budaya mutu dalam proses implementasi ISO 9001:2008 dan dampaknya terhadap komitmen organisasional. Penelitian ini<br />diharapkan dapat memberikan manfaat pada pengelola MM dan UPNVY dalam implementasi ISO 2008: 9001, sehingga bisa diambil kebijakan dan keputusan yang terbaik dalam peningkatan kinerja Prodi. Teknik pengambilan sampel menggunakan sensus. Teknik statistik Partial Least Square (PLS) digunakan untuk analisis data. Hasil penelitian menunjukkan bahwa budaya mutu berpengaruh positif dan signifikan terhadap penerapan sistem manajemen mutu dan penerapan sistem manajemen mutu berpengaruh positif dan signifikan pada komitmen organisasional.</p><p> </p><p>The objective of this research was to analyze the influence of quality culture toward the implementation process of ISO 9001:2008 and its impacts on organizational commitment. The researcher analyzed the lecturers’ and staff’s perception at Management Master Program, Universitas Pembangunan Nasional “Veteran” Yogyakarta (MM UPNVY) on the role importance of quality culture in the implementation process of ISO 9001:2008 and its impacts on organizational commitment. This study was expected to give benefits for MM and UPN “Veteran” Yogyakarta in implementing ISO 2008:9001, so the best policies and decision can be taken to improve the performance of MM UPNVY. The population of this<br />study was lecturers and staff at MM, UPNVY. The samples were taken by census. Then, the data were analyzed by Partial Least Square (PLS) statistical technique. The result showed that (1) quality culture gave positive and significant influence toward the implementation of quality management system, (2) the implementation of quality management system gave positive and significant influence toward organizational commitment.</p>

Quality Management System Implementation Based on Lean Principles and ISO 9001:2015 Standard in an Advanced Simulation Centre

2021 ◽  
Vol 51 ◽  
pp. 28-37
Author(s):  
Maria Angeles Tebar Betegon ◽  
Víctor Baladrón González ◽  
Natalia Bejarano Ramírez ◽  
Alejandro Martínez Arce ◽  
Juan Rodríguez De Guzmán ◽  
...  
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
System Implementation ◽  
Lean Principles ◽  
Simulation Centre

ISO 9001:2000 based quality management system via ABET-based accreditation

2011 ◽  
Vol 7 (2) ◽  
pp. 125 ◽  
Author(s):  
D. Thandapani ◽  
K. Gopalakrishnan ◽  
S.R. Devadasan ◽  
C.G. Sreenivasa ◽  
R. Murugesh
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001

Intensifying effects of COVID-19 on economic growth, logistics performance, environmental sustainability and quality management: evidence from Asian countries

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Ikram ◽  
Yichen Shen ◽  
Marcos Ferasso ◽  
Idiano D’Adamo
Keyword(s):  
Economic Growth ◽  
Quality Management ◽  
Environmental Performance ◽  
Management System ◽  
Quality Management System ◽  
Iso 14001 ◽  
Iso 9001 ◽  
Asian Countries ◽  
Content Type ◽  
Goods And Services

Purpose This study aims to explore the effects of the COVID-19 outbreak on exports of goods and services, logistics performance, environmental management system (ISO 14001) certification and quality management system (ISO 9001) certification in top affected Asian countries of India, Iran, Indonesia, Philippines, Bangladesh and Pakistan. Design/methodology/approach A novel grey relational analysis models’ approach is used to examine the inter-relationship between COVID-19 economic growth and environmental performance. Moreover, the authors applied a conservative (maximin) model to investigate which countries have the least intensifying affected among all of the top affected COVID-19 Asian countries based on the SS degree of grey relation values. The data used in this study was collected from multiple databases during 2020 for analysis. Findings Results indicate that the severity of COVID-19 shows a strong negative association and influence of COVID-19 on the exportation of goods and services, logistics performance, ISO 9001 and ISO 14001 certifications in all the six highly affected countries during a pandemic outbreak. Although the adverse effects of COVID-19 in exporting countries persisted until December 31, 2020, their magnitude decreased over time in Indonesia and Pakistan. During the COVID-19 outbreak, Pakistan showed comparatively better performance among the six top highly affected Asian countries due to its smart locked down strategy and prevents its economy from severe damages. While India and Iran export drastically go down due to a rapid increase in the number of COVID-19 cases and deaths. Research limitations/implications The research findings produce much-required policy suggestions for leaders, world agencies and governments to take corrective measures on an emergent basis to prevent the economies from more damages and improve their logistics, environmental and quality performance during the pandemic of COVID-19. Originality/value This study develops a framework and investigates the intensifying effects of COVID-19 effects on economic growth, logistics performance, environmental performance and quality production processes.

scholarly journals Gestão do Judiciário e gestão da qualidade: uma questão de princípios - Judiciary management and quality management: a question of principles

2019 ◽  
Vol 1 (2) ◽  
Author(s):  
Alex Pizzio Da Silva ◽  
José Eudacy Feijó Paiva
Keyword(s):  
Quality Management ◽  
Public Administration ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
The Public ◽  
Constitutional Principle ◽  
Judicial Administration ◽  
The Subject ◽  
Point Of Reference

<p>O objetivo deste artigo é contribuir ao debate acerca da gestão do Poder Judiciário tendo como referência o princípio constitucional da eficiência na administração pública e os princípios da gestão da qualidade. Sob esse enfoque são abordados os temas da crise na administração pública e na administração judiciária. Através de uma revisão bibliográfica em livros e artigos levantou-se as contribuições de autores sobre o tema em análise. Uma correlação entre os princípios da qualidade e a realidade encontrada na administração de unidades judiciárias, através das fontes analisadas para o estudo, é realizada com o fim de demonstrar a validade da aplicação dos princípios para nortear as mudanças necessárias para a melhoria da prestação jurisdicional e a aumentar a satisfação da sociedade. O artigo apresenta a aplicabilidade de um sistema de gestão da qualidade, conforme o modelo da norma ABNT NBR ISO 9001:2015, como uma alternativa eficaz para que o Poder Judiciário apresente a resposta mais adequada para a necessidade de melhoria na eficiência da gestão do Poder Judiciário.</p><p> </p><p>The purpose of this article is to contribute to the debate about the management of the Judiciary having as point of reference the constitutional principle of efficiency in the Public Administration and the principles of quality management. This approach addresses the issues of crisis in the public administration and judicial administration. Through a bibliographical review in books and articles the contributions of authors on the subject under analysis were compiled. A correlation between the principles of quality and the reality found in the management of judicial units, through the sources analyzed for the study, is established in order to demonstrate the validity of the application of the principles to guide the changes necessary to improve the jurisdictional performance and to increase the satisfaction of society. The article presents the applicability of a quality management system, according to the model of ABNT NBR ISO 9001: 2015, as an effective alternative for the Judiciary to provide the most appropriate response to the need of improving the efficiency of the Judiciary management.</p><p> </p>

scholarly journals PENERAPAN SISTEM MANAJEMEN MUTU BERDASARKAN STANDAR ISO 9001 : 2005

2018 ◽  
Vol 13 (1) ◽  
pp. 1-9
Author(s):  
Shakina Nur Fitriyna ◽  
Lenggogeni Lenggogeni ◽  
R. Eka Murtinugraha
Keyword(s):  
Quality Management ◽  
Human Resources ◽  
Construction Management ◽  
Management System ◽  
Quality Management System ◽  
Development Project ◽  
Iso 9001 ◽  
Management Consultant ◽  
Questionnaire Form ◽  
Made In

This study aims to find out how the implementation of quality management system based on clause in ISO 9001: 2015 on podomoro golf project development project cimanggis with PT. Wijaya Karya Building Building as a contractor. This study is descriptive using clauses in ISO 9001: 2015 as a way of knowing the implementation of quality management system from owner, construction management consultant, and contractor, with questionnaire form about application of field. Questions are made in clauses 4 to clause 10 in ISO 9001: 2015.The results in this study indicate that the implementation of quality management system based on clause in ISO 9001: 2015 from the owner is "Rarely" applied with the percentage of assessment between 50% to 74.99%. The construction management consultant is "Always" applied to the assessment percentage of 75% to 100%. From the contractor's side is "Always" applied with the percentage of valuation between 75% to 100%. From these results obtained factors - factors that become constraints on the implementation of quality management system based on clauses in ISO 9001: 2015, the method or procedure, human resources (HR), and implementation or operational work.

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