scholarly journals The Role of Technology Usage in Mediating Intellectual Capital on SMEs Performance During the Covid-19 Era

ETIKONOMI ◽  
2021 ◽  
Vol 20 (2) ◽  
pp. 413-428
Author(s):  
Faisol Faisol ◽  
Puji Astuti ◽  
Sigit Puji Winarko

This study examines technology in mediating human capital, customer capital, and organizational capital on SMEs' performance during Covid-19. To test the hypothesis, the PLS-SEM method was applied. Data collection was conducted by sharing questionnaiers to 150 owners of small industrial cluster in East Java, Indonesia.The empirical results show that human capital and technology usage directly affect significantly on SMEs' performance. Furthermore, technology usage has a significant influence in mediating human capital on firms' performance. We provide implications for using technology for practice and using a socio-technical approach by SMEs to face challenges related to their work organization in response to COVID-19 while maintaining their activities. We hope that our reflection will be a source of thought for scholars and practitioners to explore further using technology for SMEs to secure business continuity during COVID-19.JEL Classification: O2, O34, M21How to Cite:Faisol, Astuti, P., Winarko, S. P. (2021). The Role of Technology Usage in Mediating Intellectual Capital on SMEs Performance During the Covid-19 Era. Etikonomi, 20(2), xx – xx. https://doi.org/10.15408/etk.v20i2.20172.

Author(s):  
Muhammad Khalique ◽  
Abu Hassan Md. Isa

This chapter aims to examine the role of intellectual capital in order to enhance the organizational performance of airline industry in Malaysia. Five components of intellectual capital, namely human capital, customer capital, structural capital, technological capital, and spiritual capital, were used to investigate the role of intellectual capital in airline industry in Malaysia. A structured questionnaire was used to gather the required data from Kuala Lumpur, Sultan Ismail Johor Bharu International Airport, and Kuching International Airport. A total of 195 out of 200 useable questionnaires were collected. Multiple regression analysis was employed to test the proposed research hypotheses of this study. The findings show that two variables, namely customer capital and spiritual capital, appeared as significant contributors while the remaining three variables, human capital, structural capital, and technological capital, appeared as insignificant contributors. This is a preliminary study and it could be a milestone for further studies.


2019 ◽  
Vol 9 (1) ◽  
pp. 82-96
Author(s):  
Ş Gül Reís ◽  
Luqman M. Saeed ◽  
Kamal Mohammed Abdullah

The purpose of the study is to examine the role of intellectual capital on financial decision making in private universities in Erbil. To achieve this purpose, the sample of the study collected from participating 115 managers at six private universities locating in Erbil city in Iraq. The dependent variable of the study is financial decision making. Independent variables are human capital, structural capital, and customer capital which are dimensions of intellectual capital according to Stewart model. In the methodology part of the study, the importance of working by focusing on some of the questions, posing the relationship between the independent and dependent variables, and the effectiveness have been determined. Accordingly, a conceptual model design of the study and then produce two main hypotheses to test. This has been subjected to numerous statistical tests. The study results; the most notable one is the existence of the highest rank of importance of human capital among intellectual capital components, while the customer and structural capitals come second and third, respectively. In addition, this result shows that the human, structural, and customer capitals affect financial decision making in Erbil private universities.


Author(s):  
Hendi Prihanto

Green buildings are very important and become a necessity that is environmentally friendly, this research was conducted to analyze the government's efforts to implement the market with buildings through aspects that influence it such as intellectual capital (human capital, organizational capital, customer capital) and governance. Sampling was carried out randomly through the distribution of questionnaires carried out in a number of markets spread across the DKI Jakarta area as a population, so that the results of research observations obtained a number of 170 samples filled in by market managers from different regions. Multiple linear regression and statistical hypothesis testing t are analyzes used to test hypotheses with data analysis tools using SPSS software. The research concludes that the dimensions of intellectual capital, namely human capital and organizational capital, have a significant positive effect, while customer capital and governance do not have a significant effect on market implementation with green buildings. The limitation of the study is that the sample used at random has not been able to conclude the overall results, In addition, the questionnaire submitted has the potential to be inconsistent with existing facts because of the possibility of subjectivity that can occur.


2018 ◽  
Vol 2 (02) ◽  
Author(s):  
Salomo Jimmiyanto Martogi Raja Simarmata

 Pengaruh Intellectual Capital Terhadap Kinerja Non Keuangan Perusahaan Abstrak Pengukuran modal intelektual menjadi agenda utama yang paling banyak dilakukan perusahaan pada abad ke-21 ini. Karya tulis ini menitikberatkan pada pengelolaan pengetahuan dan membahas bagaimana pentingnya mengukur aset pengetahuan di dalam perusahaan. Aset pengetahuan merupakan pondasi dan kompetensi utama dalam setiap organisasi. Karya tulis ini mengulas berbagai pendekatan yang ada untuk mengukur pengaruh modal intelektual terhadap kinerja non keuangan perusahaan. Secara konseptual, modal intelektual dibagi atas empat komponen utama, yaitu: modal manusia, modal pelanggan, modal organisasi, dan modal inovasi. Penilaian atas kinerja perusahaan dapat mencakup berbagai pengukuran. Oleh karena itu, penulis berusaha menggabungkan berbagai kinerja yang meliputi: retensi karyawan, retensi pelanggan, kualitas proses, dan inovasi. Kita mengetahui bahwa sebenarnya setiap perusahaan memiliki nilai yang tersembunyi dan sebab itu perusahaan sangat berminat pada pemikiran akan skill, inovasi, dan kemampuan karyawannya. Kesimpulan akhir ditemukan bahwa modal intelektual mempengaruhi kinerja non keuangan perusahaan. Kata kunci: modal intelektual, modal manusia, modal pelanggan, modal organisasi, modal inovasi, retensi pelanggan, retensi karyawan, kinerja non keuangan.Abstract Measuring intellectual capital is on the agenda of the most 21st century organizations. This paper takes a knowledge-based view of the firm and discusses the importance of measuring organizational knowledge assets. Knowledge assets underpin capabilities and core competencies of any organizations. Therefore, they play a key strategic role and need to be measured. This paper reviews the existing approaches for measuring intellectual capital towards non financial performance which is integrate existing approaches in order to achieve comprehensiveness Conceptually, intellectual capital as being comprised of four primary components: human capital, customer capital, organizational capital, and innovation capital. An assessment of an organization's performance should include multiple measures. Accordingly, we utilized a composite performance consisting of employee retention, customer retention, process quality, and innovation. We just knew that there was hidden value in their companies and that it was somehow wrapped up in the thoughts, skills, innovations, and abilities of their employees. Finally, the final result found that intellectual capital influence to non financial performance. Keywords: intellectual capital, human capital, customer capital, organizational capital, innovation capital, customer retention, employee retention, non financial performance.


2019 ◽  
pp. 1336-1349
Author(s):  
Muhammad Khalique ◽  
Abu Hassan Md. Isa

This chapter aims to examine the role of intellectual capital in order to enhance the organizational performance of airline industry in Malaysia. Five components of intellectual capital, namely human capital, customer capital, structural capital, technological capital, and spiritual capital, were used to investigate the role of intellectual capital in airline industry in Malaysia. A structured questionnaire was used to gather the required data from Kuala Lumpur, Sultan Ismail Johor Bharu International Airport, and Kuching International Airport. A total of 195 out of 200 useable questionnaires were collected. Multiple regression analysis was employed to test the proposed research hypotheses of this study. The findings show that two variables, namely customer capital and spiritual capital, appeared as significant contributors while the remaining three variables, human capital, structural capital, and technological capital, appeared as insignificant contributors. This is a preliminary study and it could be a milestone for further studies.


Author(s):  
Anak Agung Putu Gede Bagus Arie Susandya ◽  
Putu Diah Kumalasari ◽  
Ida Ayu Ratih Manuari

The purpose of this study is to analyze the role of green intellectual capital on competitive advantage of Lembaga Perkreditan Desa (Balinese Financial Institution). The study tested by using data collected from a sample of 120 respondents that were randomly picked from 35 Lembaga Perkreditan Desa in Denpasar. Findings suggested that green human capital, green relational capital, and green structural capital affect competitive advantage at 17.6%. Furthermore, green human capital and green structural capital had positive effect on competitive advantage. Meanwhile, green relational capital did not affect competitive advantage. The eco-friendly concept remains a critical factor to gain company’s competitive advantage. This study provides insight into green innovation research field.


2021 ◽  
Author(s):  
Kristina Dryhola ◽  
◽  
Alona Khlivitskaya ◽  
Daria Vydai ◽  
◽  
...  

The article is devoted to the analysis of the essence of the intellectual content of green growth in the framework of the global course of mankind for sustainable development. The gradual transition in scientific works from information economy and knowledge economy to intellectual economy, which is characterized by directing human intellectual activity to environmentally friendly activities aimed at achieving global goals of sustainable development, has been analyzed. It has been noted that the intellectual economy is the foundation of green growth and the importance of knowledge, skills, theoretical and practical competencies, creativity, which act as a driver of development of green sectors of the economy has been highlighted. It has been determined that there are nine types of human capital, of which the intellectual plays a leading role at the present stage of development of socio-economic processes. In the conditions of building a green economy, capital acquires green features, which is manifested through green intellectual capital, the main components of which are green human capital, green organizational capital and green relational capital. The interaction of green human and green organizational capital forms green relational capital, which is expressed in the form of green jobs, inclusiveness and gender equality. It has been noted that in the long run the development of green intellectual capital leads to the effect of decoupling, which is manifested in the gap between indicators of economic prosperity and environmental degradation. That is why strategies for the development of green intellectual capital should be the basis for the development of countries around the world to achieve global goals of sustainable development in terms of green growth.


Author(s):  
Anna Szopa

University spin-off companies are under many competitive pressures that necessitate ongoing innovation and new product development. Technological and managerial knowledge endowed to spin-offs at start-up largely determine their potential for success, since exploiting this knowledge is their main activity. This chapter discusses the issue of university spin-off companies with particular emphasis on the role of intellectual capital, as the new engine of corporate development and one of the great clichés of recent years. In addition, the study also analyzes the relationships between intellectual capital and the company’s performance. It highlights how various types of intellectual capital (human capital, structural capital, relational capital) are strategically important for innovative start-up firms.


Author(s):  
Muhammad Khalique

In the twenty first century, intellectual capital appears as one of the most important strategic assets for the success of knowledge-intensive organizations. The aim of this chapter is to examine the effect of intellectual capital on the organizational performance of banking sector operating in Kuching Malaysia. In this study, Integrated Intellectual Capital Model (IICM) is used to test the role of intellectual capital in banking sector in Kuching. This model is based on human capital, customer capital, structural capital, social capital, technological capital, and spiritual capital. This study uses a sample of 300 participants employed in banking sector to examine the role of intellectual capital. A convenience sampling technique is used to select the respondents. To achieve the objective of this study, seven research hypotheses are constructed. Multiple regression analysis is used to test the proposed research hypotheses. The findings demonstrate that all the proposed research hypotheses are not supported. The findings of this study are contrary to the previous studies. However, this study opens a new discussion in intellectual capital field. This study demands further empirical researches to affirm the role of intellectual capital in the knowledge-intensive organization.


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